We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Sanctuary House Hotel

Save
Traveller (464)
Room & Suite (306)
Storyboard
Overview
  • Excellent53%
  • Very good38%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“westminster abbey”(271 reviews)
“big ben”(147 reviews)
“james park”(59 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from The Sanctuary House Hotel
Special Offer: Book Direct - 15% off
Offers from The Sanctuary House Hotel
Special Offer: Book Direct - 15% off
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,554)
Filter reviews
1,301 results
Traveller rating
670
489
93
33
16
Traveller type
Time of year
LanguageEnglish
More languages
670
489
93
33
16
Show reviews that mention
All reviewswestminster abbeybig benjames parkpub downstairsfullers pubgreat locationjames tube stationlondon eyefresh milkthe ground floorfirst floorsmall hotelcharming hotelquiet at nightturn down servicefull english breakfastwould stay here again
FilterEnglish
Updating list...
1 - 5 of 1,301 reviews
Reviewed 2 days ago via mobile

Just returned from an overnight stay in this fantastic hotel. Great central location. Very tastefully decorated and lovely bar area for drinks and meals. Breakfast well presented and staff couldn’t do enough to please. The room was very comfortable with complimentary mini bar, tea, coffee...More

Thank Lesley H
Response from SanctuaryHouseHotel, Reception Manager at The Sanctuary House HotelResponded yesterday

Dear Lesley, Thank you so much for taking the time to review our hotel. I am really happy to read that you enjoyed your stay with us and our staff looked after you well. Glad you appreciated our range of complimentary items and our breakfast....More

Hotel's Favourite
Reviewed 20 February 2018

We stayed at Sanctuary house hotel in the centre of London near St James tube station would like to say big thankyou to all the staff for looking after us on our stay at the hotel. We visited west Minster abbey and the sea life...More

Thank Thomas F
Response from SanctuaryHouseHotel, Reception Manager at The Sanctuary House HotelResponded 23 February 2018

Dear Thomas, Thank you so much for such an amazing review, it is always a pleasure to help our customers in any way we can to make their stay pleasant and convenient. We are always ensuring that every guest leaves happy and it’s delightful to...More

Reviewed 4 days ago

Friendly staff, wonderful location, and good food. Having the option of a full breakfast or a la carte was convenient as well as a late night drink just downstairs! Like home away from home! Would definitely stay again.More

Review collected in partnership with this hotel
Thank mpeters540
Response from SanctuaryHouseHotel, Reception Manager at The Sanctuary House HotelResponded 2 days ago

Dear mpeters540, Thank you for staying with us. Your review is very much appreciated and we are delighted that you enjoyed your stay with us, we try our very best to keep our guests satisfied with our services and also feel at home when staying...More

Reviewed 4 days ago

Excellent location at a reasonable price. Walking distance to many attractions and convenient to the subway for others. Rooms were clean and comfortable, the staff very friendly and helpful. Overall a very positive experience.More

Review collected in partnership with this hotel
Thank mloney436576
Response from SanctuaryHouseHotel, Reception Manager at The Sanctuary House HotelResponded 2 days ago

Dear mloney436576, First and foremost thank you for taking the time to leave the review. Thank you for your lovely comment, we will share it with the rest of the staff. We are glad you had a good experience at The Sanctuary House and we...More

Reviewed 5 days ago

Great location, great bar service, breakfast team could pretend to be happy in their role Loved the guy knocking on doors at night providing chocolate and freebies for the bar fridge Some of the staff were great in service and some just were there to...More

Review collected in partnership with this hotel
Thank dmagra868418
Response from SanctuaryHouseHotel, Reception Manager at The Sanctuary House HotelResponded 2 days ago

Dear dmagra868418, Thank you for your review. We are more than happy to learn that your stay with us has been an enjoyable one and that our turn down service, location and ambience were all to your liking. I am very sorry for the inconvenience...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair access
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$206 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#134 Romantic Hotel in London
#273 Business Hotel in London
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$206 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#134 Romantic Hotel in London
#273 Business Hotel in London
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (464)
Room & Suite (306)
Dining (62)
Pool & Beach (1)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
Ask a question
Pbrown2015
13 February 2018|
AnswerShow all 2 answers
Response from AdamE452 | Reviewed this property |
not that I know of. I used the tube St James.
0
Votes
cailinjade
11 January 2018|
AnswerShow all 3 answers
Response from DLLinDallas | Reviewed this property |
I agree with other comments suggesting gluten free options....pretty unlikely but management might surprise on this. It’s a nice hotel and pub/restaurant in a great location. Gluten free options are certainly close by.
0
Votes
kels2Mae
31 December 2017|
Answer
Response from HappyRetiree22 | Reviewed this property |
You are right between Westminster and St James Park. St James Park is closer but neither takes but a few minutes to reach by foot.
1
Vote
Room Tips
"Book a table online"
Read review
"Corner rooms"
Read review
"Corner rooms sunny and larger rooms in the hotel"
Read review
"Check with the hotel before hand"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing