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The Clermont, Victoria

101 Buckingham Palace Road, London SW1W 0SJ England
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Traveller (860)
Dining (116)
Videos (1)
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Hotel direct offer!Stay a While - Make it a (long) weekend to remember
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#81 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
The ideal base from which to explore the capital. Buckingham Palace, Hyde Park, the Apollo Theatre, River Thames and Tate Britain. Our stunning Grade II listed Victorian railway hotel has London's most celebrated destinations all within easy reach from our doorstep.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Special diet menus
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Electric kettle
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish, Bulgarian, Italian and 3 more
Hotel links
Special Rate:Stay a While - Make it a (long) weekend to remember
1056Reviews8Q+A100Room tips

Reviews
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ChRose wrote a review Today
3 contributions
Exceptional hotel and staff. Our whole experience was superb from check in, everyday encounter with staff to check out. Location of the hotel was absolutely fantastic for our visit. We were able to get anywhere quickly and easily where we needed to go. Our room was very lovely. We were celebrating our anniversary and a beautiful surprise was waiting for us upon entering the room. It was very clean, quiet and comfortable. Breakfast was served daily fresh with a lot of food variety, even for special food preferences. The hotel has exceeded our expectations.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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isab wrote a review Yesterday
3 contributions1 helpful vote
I recently suffered of back pain with cervical radiculopathy so I was a bit scared of sleeping in the hotel. However with my immerse surprise, on the drawer close to the bed I found a flyer with a wide selection of pillows available on request and for free, for people with special needs as me. I found it so thoughtful and I have slept so well during my all stays. All the staff is very professional, welcoming and friendly, without being invasive. My room was luxurious and cozy at the same time, and even been so close to the station, I haven’t heard any noise. I didn’t had to use my earplugs at all during the nights. I had such a wonderful stay and I will surely come back for every of my business trips.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rhonda D wrote a review 21 Feb
Dallas, Texas12 contributions
Beautiful hotel! Comfortable beds, friendly staff, and wonderful location. The hotel is walking distance to Buckingham palace and adjacent to Victoria station, which makes for easy travel to all the sights of London! Highly recommend!
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Luggage storage is available if you arrive early and your room is not ready.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 2 days ago
Dear Rhonda D, Thank you very much for your outstanding 5star review and recommendation! I am thrilled to know you had a wonderful stay with us and found my team so friendly. We look forward to welcoming you back soon. many thanks, Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MelH wrote a review 21 Feb
2 contributions
Fantastic hotel from booking to arrival. Staff was so attentive via email to help me arrange my husband birthday. On arrival greeted by friendly staff and in room a beautiful note and box of sweets to celebrate. Complementary snacks and drinks in the room, and also a pillow menu which we took advantage of. Thank you for an amazing stay will definitely be returning.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 2 days ago
Dear MelH, Thank you very much amazing 5star review and for choosing us to celebrate your husband's special occasion! I am delighted to know you had a beautiful experience with us an d found my team so friendly. We look forward to welcoming you back soon. many thanks, Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Minji L wrote a review 19 Feb
1 contribution
Stayed here for 3nights and had amazing stay. All the team were so friendly and helpful. Great breakfast, room is clean and well equiped. Entire drinks in the minibar was complimentary which I thought was great touch from the hotel. highly recommaned!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 3 days ago
Dear Minji L, Thank you very much for your outstanding 5star review and recommendation! It's a truly pleasure to know you enjoyed your stay with us and found my team so friendly and helpful. We look forward to welcoming you back soon. many thanks, Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carlo Kim wrote a review 19 Feb
Cambridge, Massachusetts1 contribution
We had great stay at the Clermont Victoria last week. Beautiful historic building welcomed us and every team we met was friendly and ready to help us whenever needed. Breakfast buffet had various choices of foods and delicious and room was specious and clean. We would definitely come back to this hotel in future and highly recommand to friends and family.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 3 days ago
Dear Carlo Kim, Thank you very much for your outstanding 5star review! I am only delighted to read such great and honest feedback on our hotel, our teams and the services we offer to our customers. I will pass your comments to all our teams and we all look forward to welcoming you back soon. many thanks, Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Merari r wrote a review 18 Feb
1 contribution
Good environment, friendly staff. The tea was good and the towers were a great way to compliment. The butter and scones were delicious and it was cute to stay in. The music was also really nice and calm. Thanks to Mohammed, Gemma and Alejandra
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 3 days ago
Dear Merari r, Many thanks for your great review on our tea lounge and service! I am thrilled to read that Mohammed, Gemma and Alejandra looked after you so well and will pass your kind comments to them. We look forward to welcoming you back soon. many thanks, Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FamilyB45 wrote a review 17 Feb
80 contributions71 helpful votes
After spending a lot of time comparing central London hotels I settled on this one for a 3 night stay to celebrate my big birthday. I am so glad I did it was perfect. I booked direct with the hotel and got a good advance rate better than any I found on booking sites. Very traditional decor and a lovely entrance hall as you walk in. The room we had was a king deluxe lots of space high ceilings so nice and airy, nicely decorated and an extremely comfy bed and a menu of pillows. The complimentary snacks and drinks were a nice touch. The shower gets a special mention although it was an over the bath shower ( not suitable for everyone) it had a large waterfall head and was fab. The location was great, right next to the tube and with a very full 4 day itinerary we were easily able to pop back mid afternoon to change or relax before heading out for the evening. Lots of places within walking distance too. Breakfast was a buffet style self service , which with the number of guests made sense, there was a good range of food covering, fruit cereal, traditional English and continental breakfast as well as a pancake machine. The breakfast room was busy and felt a little hectic on the first day but I think we were unfortunate with our timing the next two days were better. The thing that most impressed us about the Clermont was the staff. Everyone we encountered was helpful, polite and had a big smile on their face, definitely a welcoming place and we would hopefully stay again one day.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 3 days ago
Dear FamilyB45, Thank you very much for your outstanding 5star review! I am only delighted to read such great and honest feedback on our hotel, our teams and the services we offer to our customers. I will pass your comments to all our teams and we all look forward to welcoming you back soon. many thanks, Natasha
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Howesbythebeach wrote a review 16 Feb
Ocanside47 contributions29 helpful votes
+1
This beautiful hotel is located in The Perfect location! The hotel connects directly to the Victoria underground station. The bus terminal is adjacent to the hotel. If you opt out public transportation and want to walk, it's about 5 minute walk to Buckingham Palace and 20 minutes to the Tower of London, Westminster Abbey, London Eye, and Parliament. The Victoria Theater is right across the street and so is the Wicked Theater. Fantastic location with the most helpful and friendly staff. We had a lovely afternoon tea in The Tea Lounge with Mr. Mohammed being the most accommodating. The rooms are a bit smaller than we are used to but it's typical of London.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 3 days ago
Dear Howesbythebeach , Thank you very much for your amazing 5star review! I am thrilled to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary C wrote a review 16 Feb
Dublin, Ireland53 contributions60 helpful votes
I stayed here for a night in January and really enjoyed my stay. I requested a room with a bath and got this. The room itself was very clean and comfortable. The free snacks and drinks in the room were a very welcome and much appreciated addition. The location of the hotel is perfect for anyone doing a lot of travelling around London as it is an old railway hotel and actually has an entrance opening on to the concourse in Victoria Station. The provision of gluten free breakfast items and a dedicated gf toaster was impressive. The only slight negatives were a lack of information provided by the evening reception staff member and also it was possible to hear quite a bit of noise from the corridor when in the room (thankfully there was little traffic outside my room so this wasn't a major problem). Overall I would definitely choose to stay here again when in London.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 3 days ago
Dear Mary C, Thank you very much for your outstanding 5star review! I am more than happy to know my team made you feel so welcome and found the hotel location most convenient with easy access to explore the main attractions in London. We look forward to welcoming you back soon. many thanks, Natasha
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£185 - £298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the grosvenor, london hotel london, grosvenor hotel london, thistle victoria
FORMERLY KNOWN AS
Amba Hotel Grosvenor
LOCATION
United KingdomEnglandLondonPimlico
NUMBER OF ROOMS
348
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE CLERMONT, VICTORIA - Updated 2024 Reviews (London)

Frequently Asked Questions about The Clermont, Victoria
Which popular attractions are close to The Clermont, Victoria?
Nearby attractions include Westminster Cathedral (0.3 miles), Royal Mews (0.2 miles), and Victoria Palace Theatre (0.1 miles).
What are some of the property amenities at The Clermont, Victoria?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Clermont, Victoria?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Clermont, Victoria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Clermont, Victoria?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Clermont, Victoria?
Conveniently located restaurants include Le Signore, Kazan Restaurant, and The English Rose Cafe.
Are there opportunities to exercise at The Clermont, Victoria?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Clermont, Victoria?
Yes, dry cleaning and laundry service are offered to guests.
Does The Clermont, Victoria offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Clermont, Victoria?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, Romanian, Ukrainian, and Bulgarian.
Are there any historical sites close to The Clermont, Victoria?
Many travellers enjoy visiting Houses of Parliament (0.9 miles), Churchill War Rooms (0.8 miles), and Tower of London (3.1 miles).