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28/01/2018 29/01/2018
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    The Grosvenor Hotel

    101 Buckingham Palace Road, London SW1W 0SJ, England
    011 44 871 376 9038
    Hotel website
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    28/01/2018 29/01/2018
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     26 people are viewing this hotel
    Traveller (1386)
    Room & Suite (547)
    Dining (127)
    • Excellent54%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (4,382)
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    591 - 595 of 3,854 reviews

    Reviewed 30 March 2017 via mobile

    I cannot rate this hotel enough!! Booked a long weekend break with friends for a break away from the children to shop and check out the sights From booking the hotel to the arrival, the staff were absolutely amazing. Namita in bookings was brilliant in...More

    Thank cfm1280
    Response from Billy H, General Manager at The Grosvenor HotelResponded 2 April 2017

    Dear Reviewer, Thank you for giving us 5 stars and for praising the team that you came in contact with. They feel very rewarded and honoured to be mentioned. We look forward to welcome you back and enjoy the comfort of our rooms and unbeatable...More

    Reviewed 30 March 2017

    I had organised a 21st birthday trip for my daughter and partner to stay at this hotel today but through no fault of this hotel, a room had not been allocated. Fortunately I dealt with a lovely lady on reception( unfortunately did not get her...More

    Thank millshyland
    Response from Billy H, General Manager at The Grosvenor HotelResponded 31 March 2017

    Dear Reviewer, Thanks for your post; I hope your daughter had a fantastic 21st birthday with us here at The Grosvenor and was pleased that one of our many lovely ladies made sure it was a wonderful experience. Kind regards, Billy

    Reviewed 29 March 2017

    The Grosvenor has an elegant grandeur and is centrally located with an entrance to the Victoria Station from within the hotel! I was warmly welcomed by Nate Chiarello who ensured that I was comfortable throughout my two day stay and went out of his way...More

    2  Thank Amritadass
    Response from Billy H, General Manager at The Grosvenor HotelResponded 7 April 2017

    Dear Reviewer, Thanks for your post following your stay with us. I was delighted to read that we took such great care of you - something we pride ourselves on here at The Grosvenor. Personal recognition of our team members are always well received as...More

    Reviewed 28 March 2017 via mobile

    By London standards, a good hotel. Staff are friendly and service-oriented, but there is a lack of attention to detail e.g. maid left a floor cloth in our room; bath robes removed and not replaced -all remedied quickly though. TV set in room was disappointing...More

    Thank Sharaz G
    Response from Billy H, General Manager at The Grosvenor HotelResponded 29 March 2017

    Dear Reviewer, Thanks for your post. I was pleased to read your feedback following your experience with us but disappointed that our attention to detail - something we usually pride ourselves in - let us down on this occasion. We are currently in the process...More

    Reviewed 28 March 2017

    I have been to London many times, and this was my wife's first trip to London and as much as London is a beautiful city. This hotel located right on top of Victoria Station. I have to say that this hotel has made a difference...More

    2  Thank abogado98
    Response from Billy H, General Manager at The Grosvenor HotelResponded 31 March 2017

    Dear Reviewer, Many thanks for your wonderful feedback. We want each and every one of our guests to feel at home and our team will go out of their way to ensure this is the case. London certainly is a beautiful city and our convenient...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$135 - US$385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #75 Family Hotel in London
    • #110 Romantic Hotel in London
    • #146 Business Hotel in London
    • #164 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 345
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • London >
    • Pimlico
    • Also Known As
    • The Grosvenor, London Hotel London ,
    • Grosvenor Hotel London ,
    • Thistle Victoria
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    Traveller (1386)
    Room & Suite (547)
    Dining (127)
    Hotel & Grounds (1076)
    Bathroom (84)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Time spent in Pimlico is a slower-paced affair than
    most other Central London neighbourhoods. This largely
    residential area orderly arranged beside the Thames,
    is a treasure trove of quaint pubs, subtle
    architectural charms and local boutiques. Here, art
    lovers thrill at the chance to visit the world class
    Tate Britain gallery for its collection of British art
    from the 1500s to the present. For peace and quiet and
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    Ask a question
    Questions & Answers
    Denise J
    13 January 2018|
    AnswerShow all 6 answers
    Response from Toby G | Property representative |
    The Executive Lounge is on the second floor Denise. We hope you enjoy this facility!
    5 January 2018|
    AnswerShow all 4 answers
    Response from Roy C | Reviewed this property |
    No, there was no separate bedroom
    27 December 2017|
    AnswerShow all 5 answers
    Response from Maria Mirela C | Property representative |
    Yes,it is! Just ask our Concierge Team upon Departure!:)
    Room Tips
    "The 6th floor is quiet."
    Read review
    "All rooms accessible by lift"
    Read review
    "stayed on 4th floor and never had to wait on the lift; street noise was minimal"
    Read review
    "opt for an executive room if you can"
    Read review
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