LEONARDO ROYAL LONDON CITY

Do you get a view in an Executive room? Also I’ve booked a family room with two double beds, will it have a fridge, slippers and robes? Many thanks.

We had a family room. It was big enough for the 4 of us. There were robes, but I don't remember about the slippers. I loved this hotel. We had a great view of the tower and it was so easy to get around.

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Could anyone please advise which grade room has the tower bridge view please?

It’s the executive rooms

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How many rooms does the hotel have jn total

Total 307 room

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Are there fridges in the bedrooms? If so can you fit bottle of wine in them easily ?

Yes, there was a fridge in the room we were in, but I do not know if this applies to all rooms. I did ask reception to empty the fridge to allow me to store medication I need, but they declined. The fridge was stocked with their expensive offerings, and I had to shove my medication on top of cans and bottles. When I came to check out I knew there was going to be an issue, because the fridge has sensors to indicate the movement of any of the items in it. The receptionist said that I had used £17 worth of contents to which I had to argue that I hadn't and explained why. They did remove the charge immediately. So, I would ask for the fridge to be emptied before hand, and if they refuse, use the medical or I am an alcoholic excuse and see what happens! Otherwise try and find a place for your bottle of wine, and be prepared for the argument about using items from the fridge when you checkout!

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We are looking to visit London with 2 small children (8 & 9) and wanted to take them to the Natural History Museum. Is this hotel a good and easy location to visit the museum?

No. The Grange at Holborn would be better.

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"Stay away from elevators and the train station next door."

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"Come for breakfast early morning. Restaurant gets busy after 9am."

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"Try Food In The Bar :)"

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"As for floors 9-12 for the bedt views, room 1118 is great,"

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"First time visitor treatment"

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Excellent location

The room was marvellously well-equipped; extras such as the gowns and toiletries were of good quality. The bed was fabulously comfortable, and the location is tremendous. All in all, a great hotel for a weekend break.

Review collected in partnership with Jurys Inn

Date of stay: September 2019

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Sleep Quality

Trip type: Travelled with family

Great location

The ability to get to the Tube and the eateries nearby made it very convenient. The did have a problem with the AC when we were there Sept 20-22. After complaining multiple times, and their promise to repair it. They did send a fan to my room. After the second night, they finally acknowledged the AC was broken And moved us to another room. That worked well since my original view was the trains and my new view was the river. My room was on the small side but others in our group had larger rooms. So luck of the draw. The towels are great and while the tubs are high and difficult to step in at least they had a rubber bath mat. What they really need is a handrail to hold on to as you step into the tub. The breakfast was excellent and we had a group dinner there which was good too. …

Date of stay: September 2019Trip type: Travelled with friends

Proximity to public transportation wonderful plus.

Rooms were super clean and well maintained. Proximity to tube station is marvelous, as well as next door to Tower of London. Staff was excellent. Restaurant was clean and food good. There are several pubs and restaurants in vicinity.

Trip type: Travelled solo

Dear Marilyn, Thank you very much for your wonderful review. We are delighted to read you experienced a most enjoyable stay at the City Hotel. We look forward to welcoming you back. Warm regards, Guest Relations Team

Lovely location

Tub very deep and slippery. No a/c for 2 nights so no sleep after a wonderful 1st night. Most of our group of 32 had the same A/C issue. Nice room and location. Desk staff very helpful Breakfast nicely done

Trip type: Travelled as a couple

Dear Bonita, Thank you for taking the time to offer your feedback regarding your recent stay with us. Your feedback is very important to us and rest assured that your comments have been passed to relevant departments for immediate action. Kind regards, Guest Relations Team

This place has seen better days

I used to stay here many years ago on business and it seemed to be a snappy place for business travellers. Great location in a quiet but convenient area. Now it seems a bit tired and definitely is showing wear. The staff is friendly, courteous and helpful. Bu the rooms are showing a lot of wear. Ours had a pipe smoke smell to it. They do seem to be renovating parts of he hotel so hopefully it will be improved in the next few years.…

Room Tip: Stay away from elevators and the train station next door.

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Dear Mr Mark, Thank you for taking the time to review your recent stay with us. We already started our extensive renovation and can assure you that you will witness major improvements on your next stay. We sincerely hope to welcome you back to the City Hotel. Kind Regards, Guest Relations Team

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