We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Canopy by Hilton London City

avatar-imageavatar-imageavatar-image
Traveller (794)
Room & Suite (174)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#37 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Canopy by Hilton London City is an impressive new hotel located in one of Europe’s trendiest urban areas, London’s East End. The neighbourhood is an eclectic and vibrant place filled with iconic landmarks, culture and magnificent modern architecture. The Tower of London and Tower Bridge are amongst the most visited attractions in London and can be reached within 5 minutes.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Soundproof rooms
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, French
947Reviews25Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 846
  • 49
  • 28
  • 16
  • 9
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Voyage65226761556 wrote a review Yesterday
1 contribution
Great clean rooms. Modernized bathrooms. Nice area to relax by the bar. The food was great. Helpful staff on checking and checking out. They accommodated us to have a late check out. Deno was extremely helpful to keep our bags after we checked out for out last London look.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded yesterday
Hi Voyage65226761556, Thankyou so much for taking time to share your feedback on your recent stay at Canopy by Hilton London City. Wea all are glad to hear that you have really enjoyed your stay on all aspects whether it comes to staff, hotel amenities or the architecture. Customer satisfaction is the top most priority for us and we are really that we made it up to your expectations. We would love to welcome you back in the near future to make your stay even more EPIC. Looking forward to welcoming you back soon. Kind Regards, Positively Yours, Team Canopy
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sandgrownun999 wrote a review Aug 2022
Lytham St Anne's, United Kingdom47 contributions20 helpful votes
Hotel's Favourite
We stayed 3 nights Reception - friendly and efficient . Room was ready an hour early Good location - near Tower of London. Good bus / tube location Room - lovely , spacious , quiet , great shower Great tv Comfy bed - would really have expected king size as standard in this type of hotel Our view was not good either Excellent shower Towels - 1 x bathsheet each & 1 x hand towel I would have liked a medium for hair Good hairdryer Good tea & coffee . Biscuits only there on first day. Breakfast - excellent quality . All staff members friendly and polite. I saw a chef going out of his way to make a little boy something not on the menu . Bar - relaxing and comfortable. Expensive like you’d expect . In the lift it says Roofbar but it’s not open yet . All in all excellent stay - would book again.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 20 Oct 2022
What an EPIC review to read !! Thank you for taking the time to share your review @Sandgrownun999. We are pleased to see that you had a positive overall experience and that we were able to meet your expectations. I am ecstatic that you found so many things to love about our Canopy By Hilton. We are delighted to hear that you enjoyed our property and service, especially St. Claire Bar and our great breakfast. Our Rooftop Bar, Florattica, is planned to be opened later this year, I hope you will enjoy it on your next stay! Thank you for staying with us; there is no better compliment than a return visit. Positively yours, Lidia Camacho Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Explore67143282751 wrote a review 25 Feb
2 contributions
Very helpful staff, especially Deno and Vjay. Very new hotel with many amenities. Great location with good transport and bars and restaurants close by. The room is spacious and comfortable Umbrellas in the lobby are a nice touch as well as the bicycles to borrow.
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded yesterday
Hi Explore67143282751, Thank you so very much for taking time to share your feedback on your recent stay with us. we are really happy to hear that you have enjoyed your stay and that you have found staff and décor of the hotel really nice and location convenient. we will definitely make sure to make your stay super special and memorable the next time to travel to London. We look forward to welcoming you back soon. Kind Regards, Positively yours, Team Canopy
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Lynda wrote a review 24 Feb
7 contributions1 helpful vote
We have stayed here numerous times and we love it! Amazing people, service, food and location. My favourite place in London. Thank you to the whole team ! We stay in many hotels and the attention to detail and personal touch are always appreciated. Thank you
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 2 days ago
Hey there Lynda, Thank you so much for sharing your experience with us! I am delighted to hear that you enjoy the delicious food and our fantastic neighbourhood! Thank you as well for your kind words regarding our team and the service we provide! It is truly heart-warming to know that our guests feel the warmth that we put into our work 🥰 We look forward to welcoming you back for many more EPIC stays! Positively yours, Georgia Nikolidakis Welcome Enthusiast | Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sarune J wrote a review 23 Feb
1 contribution
Superb hotel with it’s own gravitational pull. Stayed here multiple times already. Staff are always so helpful and attentive. Walter from the breakfast team exceeded expectations with his considerate service and definitely went for an extra mile for us, and Ahmed (hopefully I got his name right) behind the breakfast buffet is the king of the scrambled egg. He even offered to teach us how to make scrambled eggs as silky as he does! Cocktails at the lobby bar are always superb. Paired perfectly with the ambiance and contemporary decor. The beds are extremely comfy. I would recommend staying to anyone. A hidden gem.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 3 days ago
Hey there Sarune, Wow! What a fantastic review! 🤩 I am delighted to hear that our team's helpful attitude and attentiveness has made such a positive impression on you! Both Walter and Ahmed are fantastic and we are extremely lucky to have such professionals on our team! I'm also super thrilled that you enjoy our St Clare bar and our just right rooms! It's definitely a plus having a comfortable bed so near after a couple of delicious cocktails! 😎 We look forward to welcoming you back for many more amazing stays! Positively yours, Georgia Nikolidakis Welcome Enthusiast | Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Shandon Q wrote a review 23 Feb
2 contributions
Another great stay at the Canopy by Hilton London City. Have stayed multiple times for business and holiday with family. Clean, spacious, functional room. Warm and helpful service at every turn, including Walter and Alex at breakfast, and Greg at check-in. Will stay again many more times!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 3 days ago
Hey there Shandon, Thank you so much for your lovely review! It's fantastic to hear that our staff's welcoming attitude and our just right rooms keeps you coming back to Canopy! 🥰 I'm delighted to hear that Walter, Alex an Greg, in particular, have delivered such amazing customer service! We looking forward to welcoming you back for many more EPIC stays! Positively yours, Georgia Nikolidakis Welcome Enthusiast | Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ljubiša K wrote a review 23 Feb
1 contribution
Really good and comfortable place for either business or family trip. One of the best places with kindest stuff members. We were really amazed and happy how much help we got from Milena. She is so professional yet so down to earth and willing to help you with anything. This hotel is close to everything you need in London and you will have plenty of things to do and explore around plus it is well connected with other areas via public transport. Your choice if you want to be stress free about your stay in London.
Read more
Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 3 days ago
Hi there Ljubisa K, Thank you so much for this EPIC review! It's so heart-warming to read that our team made you feel so welcome and that Milena in particular went above and beyond to make your stay with us relaxing and re-energising! I have to agree with you 100% about the location! We're truly lucky to be in such a rich neighbourhood with fantastic links to the rest of the city making it perfect for business or leisure! We look forward to welcoming you back very soon for many more EPIC stays! Positively yours, Georgia Nikolidakis Welcome Enthusiast | Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Nata C wrote a review 22 Feb
2 contributions3 helpful votes
I had an excellent experience with Walter during my stay at the hotel. When I encountered issues with my sim card, Walter went above and beyond to try and resolve the problem. Despite his efforts, when it became clear that a new sim card was necessary, he promptly provided me with all the necessary details and directions to purchase a new one. Walter's proactive and helpful approach made a significant difference in my stay, and his dedication to guest satisfaction was truly commendable. Highly recommend his services!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 3 days ago
Hey Nata C, Thank you so much for sharing your experience of your stay with us! I am delighted to hear how helpful Walter was! He is an amazing person and we are truly blessed to have him on our team! We look forward to welcoming you back on your next adventure in London! Positively yours, Georgia Nikolidakis Welcome Enthusiast | Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
MiaMayo wrote a review 21 Feb
Mayo, Ireland123 contributions150 helpful votes
Attractive modern hotel. Newly refurbished . Check in was very friendly but there was a long wait for an available room despite it being after 3pm. Once in the room was very comfortable with all amenities like coffee, ironing board, filtered water in the hallway. It was clean and well serviced but warm with air con a puzzle. Breakfast was of good quality in a pleasant space. The bar is really the lobby and not conducive to a quiet drink or light bite. The cocktail bar on the fourth floor was appealing but the cocktails were tiny. There were two tube stations nearby. Some might find the area beyond the hotel a bit real. It is walkable to Tower Bridge and there are interesting areas around but perhaps best go in company.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 5 days ago
Hi MiaMayo, Thank you so much for taking time to share the feedback on your recent stay at Canopy By Hilton London City. We are Sorry that your stay was less than perfect because of the Various Listed Issues related to the wait for the Check-in and area of the bar, we will definitely take your comments as suggestions on board and will work on it to make your stay super special and memorable the next time you visit the hotel. On the other side, we are happy that you have liked the room and the décor of the hotel. Thankyou and apologies. We Look forward to welcoming you back soon. Positively Yours, Team Canopy
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
LadyP7 wrote a review 21 Feb
Glasgow, United Kingdom51 contributions17 helpful votes
+1
Gorgeous hotel. Beautifully spacious & modern rooms. Probably the comfiest bed & pillows I’ve ever slept on! Room has loads of storage & loads on hangers & hanging space. There are plenty of great lighting & mirrors which is always appreciated as a female doing hair & makeup! Room has a fridge which I always absolutely love. There is also a kettle, nespresso machine & ice bucket. On each floor there is an ice/water station which you can use to fill the water jug in the room. I have never seen this before, what an amazing idea! Lovely big, modern shower room with plenty of toiletries supplied. Great location & super friendly staff.
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Guest Relations Team, Guest Services / Front Office at Canopy by Hilton London City
Responded 5 days ago
Hi LadyP7, Thank you so much for the feedback on your recent stay at Canopy By Hilton London City. We are glad that you have like the hotel and enjoyed your stay on all aspects. It is amazing to hear that you have liked the hospitality we deliver as a team here. We would to welcome you back again to wants to make your stay more epic and wonderful. Looking forward to welcoming you back. Positively yours, Team Canopy
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
£173 - £285 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonWhitechapel
NUMBER OF ROOMS
340
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CANOPY BY HILTON LONDON CITY - Updated 2024 Reviews

Frequently Asked Questions about Canopy by Hilton London City
Which popular attractions are close to Canopy by Hilton London City?
Nearby attractions include Axeperience (0.1 miles), Swingers - City (0.2 miles), and AIM - Revolutionary Escape Rooms (0.3 miles).
What are some of the property amenities at Canopy by Hilton London City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Canopy by Hilton London City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Canopy by Hilton London City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Canopy by Hilton London City?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Canopy by Hilton London City?
Conveniently located restaurants include Devine Restaurant Coffee Bar, Nora Cafe, and Pizza Union Aldgate.
Are there opportunities to exercise at Canopy by Hilton London City?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Canopy by Hilton London City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Canopy by Hilton London City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canopy by Hilton London City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Canopy by Hilton London City?
The staff speaks multiple languages, including English and French.