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Staybridge Suites London-Stratford City

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#33 of 1,080 Hotels in London
Certificate of Excellence
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Staybridge Suites London-Stratford City
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1,138 Reviews from our TripAdvisor Community

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Showing 1,048: English reviews
Reviewed 6 days ago NEWvia mobile

Booked king size bed, but was surprised to find barely a Queen. Hotel staff was friendly and explained, that bed sizes are smaller in UK than US. Bathroom was very small. Loved the breakfast. Hotel close to shopping and train station.

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Helpful?
Thank Monica P
Reviewed 6 days ago NEWvia mobile

We have just returned from staybridge suites. We stayed for 1 night while going to the o2 and shopping at Westfield. Its right in the centre. We couldn't have asked for more from a hotel. We had a lovely suite looking over the city on the 10th floor. Lovely kitchen area and a wonderful shower! Very quiet. Breakfast was included...

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Thank Emilyhawes
Leicester
Reviewed 1 week ago

Essentially, this hotel couldn't be better. Being a particularly difficult guest to impress, I really couldn't improve on anything I experienced on my recent 5-night stay. I was there for a bit of R&R combined with working from my laptop after surgery. I chose the Staybridge Suites as I was a bit conscious that a "normal" hotel might drive me...

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1Thank timmne
Wolverhampton, United Kingdom
Reviewed 1 week ago via mobile

Excellent place to stay. Staff are lovely and very helpful. Great facilities for cooking things. Coffee machine in room. Good kitchen. Comfy bed. Good shower. Supply of shampoo conditioner and shower gel. Excellent serve yourself breakfast or take it away. No complaints.

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Thank Helenrh2014
Reviewed 2 weeks ago via mobile

Friendly and helpful staff It was possible to check in early at no additional cost Good breakfast Proximity of the Westfield mall, olympic stadium and London City Airport allow a good all in one week-end outing.

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Helpful?
Thank Paccaud F
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Paccaud F, Thank you for taking the time to review our lovely property. I am happy to find that the staff here was friendly and helpful and they have offered you the early check-in as well. We hope to have you here again soon, so we can offer you a 5* experience. Kind regards, Georgiana Chifu Guest Services Manager

Reviewed 2 weeks ago

Booked x2 rooms staying 2/12 for 3 adults Celebrating a birthday so was close to tube for central London partying. I often stay next door at the holiday inn and imagined the staybridge suites to be a step up so payed the extra to stay here. Service was great we were upgraded upon arrival (not sure of what the difference...

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Thank Kesha A
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Kesha A, Thank you for taking the time to review our hotel. Please accept my apologies for the issues that occurred during your stay with us. I would like to assure you that this most certainly does not reflect our standard and as a result, please rest assured with the knowledge that the relevant team are now addressing your...

North Yorkshire, United Kingdom
Reviewed 2 weeks ago

I have to stay regularly in London and have struggled to find a good place to stay. I originally stayed at the Premier Inn at Stratford but that has become a little tired and as for breakfast wait times....forget it! So when I was recommended to stay here I was more than happy to give it a try. The room...

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Thank Paul W
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Paul W, Wow, what an amazing 5* review!!! Thank you so much for your wow words, and for your mentions about our facilities and amenities that you have enjoyed so much. We really hope to have gained a new regular guest here at the Staybridge Suites London Stratford City. We are all excited to welcoming you back soon so...

Dhaka City, Bangladesh
Reviewed 2 weeks ago via mobile

Truly great location right next to westfeild shopping centre and walking distance to Stratford station. The breakfast is good and rooms are clean and nice. Been here before and hopefully will be here in the future too. The staffs are great ( mostly ) and a prefect place for vacation or business. Lots of restaurant within walking distance.

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Thank Nemesis_zues
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Nemesis_zues, Thank you so much for coming back and for planning to come back again. We love your 5* review left here on TripAdvisor. Is so rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Thank you once again and we look forward to welcoming you back soon! Kind regards, Georgiana Chifu...

Reviewed 3 weeks ago via mobile

Postcode takes you to a multi storey car park which is part of the shopping centre however  the hotel is easily signposted from the lift. Parking cost £9.50 for 24 hours, which in a safe, secure location in london was a  bargain! Arrived at the hotel and was greeted by friendly and welcoming staff, check in was quick and simple....

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Thank holdsworth1
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Holdsworth1, Thank you so much for reviewing our hotel and for your 5* comments. We are so happy to find that your stay here was so enjoyable and you are already planning to come back. Happy New Year and we all look forward to welcoming you back soon. Kind regards, Georgiana Chifu Guest Services Manager

Reviewed 3 weeks ago via mobile

Stay here for 6 nights. Hotel is very spacious and clean.It has a small open kitchen with all the kitchen equipment. Bed is comfort but a little small (queen size). Breakfast is good (standard continental breakie) but the Pancake is very good. Location is convenient, beside Stratford international train station. Take the train (not metro) to St Pancras International station...

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Thank Jeanchuah
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Jeanchuah, Thank you for staying with us at the Staybridge Suites London Stratford City and for reviewing our hotel. I am so glad to see your lovely comments and find that you have enjoyed our facilities and and our location. We look forward to welcoming you back soon. Kind regards, Georgiana Chifu Guest Services Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Choose a relaxing home-from-home at Staybridge Suites London Stratford hotel, located in the Westfield Stratford City Shopping Centre and just a 5 minute walk from the 2012 Olympic Village.From the minute you step inside the bright, welcoming Lobby of Staybridge Suites London Stratford, you'll feel at home. Unwind by the contemporary fireplace in the Lounge or head to your smart Studio or 1-bedroom Suite. You'll find complimentary wireless Internet throughout.Staybridge Suites London Stratford is in the heart of Europe's largest shopping centre and is one of the onsite hotels for the 2012 Olympic Village. With only a 200 metre walk from Stratford Tube, Railway and DLR Stations, you are within minutes from London City, Canary Wharf, the O2 Arena and the ExCel Exhibition and Conference Centre.Most of Stratford's most exciting bars and restaurants are literally on your doorstep, but if you fancy a night in, the fully equipped kitchen in your Suite makes it easy to cook your own dinner. You'll find all the groceries you need at our 24-hour Pantry. Complimentary breakfast is served in our Hub Kitchen, while guests can network or mingle over complimentary drinks and snacks at our evening reception, held Tue-Thu. Guests can make use of our complimentary laundry room.After a long day, you can energize in the Fitness Centre or meet in the Den meeting room. Ask our team members about exploring the city of London, a few tube stops from home ... more   less 

Additional Information about Staybridge Suites London-Stratford City

Address: 10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England
Region: United Kingdom > England > London
Price Range: £106 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staybridge Suites London-Stratford City 4*
Number of rooms: 162
Reservation Options:
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Hotel Style:
#11 Business Hotel in London
#32 Luxury Hotel in London
#47 Family Hotel in London
#91 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites London-Stratford City staff and other travellers.
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Questions? Get answers from Staybridge Suites London-Stratford City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from lift”
 of 5 bubbles 774keshaa, 6 Jan 2017 | Read review
“Ask for rooms x01 or x02 on each floor. The best view and the quietest as away from all the other rooms!”
 of 5 bubbles nscu, 5 Dec 2016 | Read review
“Lobby is on the 12th floor, and the rooms on the 12th floor are most convenient, but may be noisy.”
 of 5 bubbles H9090STjohnh, 15 Nov 2016 | Read review
“away from lift”
 of 5 bubbles 422, 8 Nov 2016 | Read review
“High floors”
 of 5 bubbles AndrewR514, 8 Nov 2016 | Read review
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