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Staybridge Suites London-Stratford City

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#34 of 1,089 Hotels in London
Certificate of Excellence
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Staybridge Suites London-Stratford City
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1,196 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites London-Stratford City
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Showing 1,103: English reviews
Leeds, United Kingdom
Reviewed 22 November 2015

I have been staying in Staybridge for the past 8 months and cannot sing its praises enough. The staff are fantastic - warm, friendly and personable. They really take the time to get to know you throughout your stay, especially during the Tue-Thur managers social evenings. Any requests I made about my room were sorted within 24 hours, usually sooner....

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Helpful?
2Thank nscu
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear nscu, What a great 5* review!!! Thank you for taking the time to share your experience and let everybody know how much we all love our home away from home... Our team was delighted to hear of your praises! We don't have enough words to tell you how sorry we are for not having you here any more but...

Wakefield, United Kingdom
Reviewed 22 November 2015 via mobile

Arrive to a friendly greeting from the staff, relax in comfortable surroundings with other guests or chill out in your room/apartment. The staybridge team make a real effort to provide you with a real "home from home" The location at Stratford has superb connectivity making getting around the city for business or holiday simple and convenient.

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Helpful?
2Thank ChrisRushton
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Chris, Thank you so much for your wonderful review and for being such a loyal and regular guest. We are always pleased to receive praise and acknowledgment of such a positive nature, it is truly rewarding when a guest recognizes our staff’s efforts. Thank you for choosing Staybridge Suites London Stratford City as your second home. We look forward...

Windsor, United Kingdom
Reviewed 21 November 2015 via mobile

I was there for 3 nights and it was a great stay. The views from the lounge on the 12 the floor are really nice. The breakfast was good with many choices. The bed is very comfortable, however to get a quiet nights sleep I pulled the key card out as I wanted to turn off the ventilation system, maybe...

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Helpful?
Thank Dino J
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Dino, Thank you for your wonderful review, our team pride themselves on great guest service and reviews such as yours are great to read. Your comments motivate us to continue doing our best for every guest. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for...

London, United Kingdom
Reviewed 18 November 2015

I cannot fault this hotel. I have stayed here both on a short term and longer term stay (3 months) for work. Excellent facilities, friendly welcoming genuine staff who cannot do enough for you. I will definitely be back when I am working locally again.

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Helpful?
Thank Cindy J
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Cindy, What a great review, thank you so much! We are delighted that you had another excellent stay with us and that you find all the staff really helpful and friendly. We are always pleased to receive praise and acknowledgment of such a positive nature. We are looking forward to seeing you again soon! Kind regards, Georgiana Chifu Guest...

Ramat Gan, Israel
Reviewed 17 November 2015

Very conveniently located, right outside the Westfield mall in Startford. Easy to reach central London through tube or the docklands through DLR. Very convenient to have a shopping centre nearby for a quick meal. Staff was very nice and accommodating. Very convenient luggage store before check-in or after check-out. Free tea/coffee and still/sparkling water in lobby. They also provide a...

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1Thank Nitegaunt
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Nitegaunt, We appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions...

Sao Joao da Madeira, Portugal
Reviewed 12 November 2015

Don't forget to taste the machiato available 24/7 and be pontual at 7 p.m. for free drinks in social happy hour (tuesday to thursday). Hotel stays literaly in the midlle of everthing. Very good location. The nicest staff that welcome you so well. Stephen and Georgiana thank you!

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2Thank Ricardo S
GeorgianaChifu, Guest Services Manager at Staybridge Suites London-Stratford City, responded to this review

Dear Ricardo, Thank you for taking the time to review your stay with us, is such a nice pleasure to see your lovely feedback. Our aim is to ensure that all our guests leave with a smile and we are extremely happy that we managed this with you. Please come back and see us again soon!!! Best regards Stephan, Georgiana...

Lagos, Nigeria
Reviewed 6 November 2015

A great week with the family was ruined on returning home to find that though I had paid for the full week's stay on the first night, Staybridge Suites went ahead to deduct the pre-authorization hold amount. Meaning they had taken the sum of 8nights for a 7night stay. I wrote several emails to the hotel, sent proof of my...

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3Thank ladyt_ng
StayGM, Manager at Staybridge Suites London-Stratford City, responded to this review

Thank you for your review. The team and I are delighted that you and your family enjoyed your time with us and we sincerely hope to welcome you back soon. We are obviously very disappointed (and indeed a little surprised) that you have given us the low rating that you have. As you state, we have been in constant communication...

London, United Kingdom
Reviewed 5 November 2015 via mobile

We had a great welcoming from Georgiana CHIFU. With a professional way she guide us to rich our destinations. is been a nice stay, the room had a beautiful view, quiet and very clean. We will be back again!

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2Thank Deea D
Colchester
Reviewed 4 November 2015 via mobile

Stayed for one night, what can I say.... The hotel is brilliant. The accommodation is clean, the room is of a generous size, the shower was lovely a big, nothing too much trouble. Free coffee all day from the restaurant. Breakfast was first class. Can't wait to go again in December with my daughter.

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1Thank Peppa01
Swindon, United Kingdom
Reviewed 3 November 2015

This was my second stay and my first was in February this year. I came back because the services and standard are good. The Front Office/Guest Service Manager, Georgiana and the FD staff, Gregg are quite helpful. They helped sort out my reservation problems directly with the IHG Central Reservation Department promptly because the latter did not communicate with the...

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2Thank NormanWong

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
Official Description (provided by the hotel)
Choose a relaxing home-from-home at Staybridge Suites London Stratford hotel, located in the Westfield Stratford City Shopping Centre and just a 5 minute walk from the 2012 Olympic Village.From the minute you step inside the bright, welcoming Lobby of Staybridge Suites London Stratford, you'll feel at home. Unwind by the contemporary fireplace in the Lounge or head to your smart Studio or 1-bedroom Suite. You'll find complimentary wireless Internet throughout.Staybridge Suites London Stratford is in the heart of Europe's largest shopping centre and is one of the onsite hotels for the 2012 Olympic Village. With only a 200 metre walk from Stratford Tube, Railway and DLR Stations, you are within minutes from London City, Canary Wharf, the O2 Arena and the ExCel Exhibition and Conference Centre.Most of Stratford's most exciting bars and restaurants are literally on your doorstep, but if you fancy a night in, the fully equipped kitchen in your Suite makes it easy to cook your own dinner. You'll find all the groceries you need at our 24-hour Pantry. Complimentary breakfast is served in our Hub Kitchen, while guests can network or mingle over complimentary drinks and snacks at our evening reception, held Tue-Thu. Guests can make use of our complimentary laundry room.After a long day, you can energize in the Fitness Centre or meet in the Den meeting room. Ask our team members about exploring the city of London, a few tube stops from home ... more   less 

Additional Information about Staybridge Suites London-Stratford City

Address: 10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England
Region: United Kingdom > England > London
Price Range: £114 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Staybridge Suites London-Stratford City 4*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Despegar.com, Booking.com and Jetsetter so you can book your Staybridge Suites London-Stratford City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Business Hotel in London
#34 Luxury Hotel in London
#47 Family Hotel in London
#91 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites London-Stratford City staff and other travellers.
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Questions? Get answers from Staybridge Suites London-Stratford City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ive stayed on floor 8,9,10 multiple times and the rooms are all the same. No noise. Cant hear other rooms.”
 of 5 bubbles Catchingbabies, 24 Mar 2017 | Read review
“get a park view if you can.”
 of 5 bubbles JAMRook, 23 Mar 2017 | Read review
“12th floor is great - breakfast, den, reception, pantry, laundry, & gym. No noise in room even with all that activity on the floor.”
 of 5 bubbles JOMTravels, 21 Mar 2017 | Read review
“Definitely ask for a room with an Olympic Park view. Fantastic!”
  • Comfortable room
  • Night time view from room was spectacular. Never have seen anything like it!
  • Olympic Park view during the day
  • Nice kitchen area
  • View during the day
  • Big bathroom with lovely walk in shower
  • Really beautiful views at night
  • View of the Olympic Park at night
 of 5 bubbles londongal796, 21 Mar 2017 | Read review
“City view suited us best”
  • It looks fab shimmering
  • Modern clean amenities
  • Everything was fantastic
  • View down from WIndow on the corridor to our room
  • Across the city
 of 5 bubbles S9069EImichaelk, 16 Mar 2017 | Read review
5 of 5