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Superbly situated alongside Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city’s most prestigious addresses. Newly built and impeccably designed to harmonise with the surrounding heritage buildings, the hotel is just steps away from Buckingham Palace, Kensington Gardens, and other iconic London attractions.
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The Peninsula London emerges as a beacon of modern luxury, where guests are enveloped in spacious, tech-savvy rooms that boast breathtaking city views. The cleanliness is top-notch, with visitors lauding the immaculate conditions that radiate serene elegance. While the service garners acclaim for staff attentiveness, occasional slow responses are noted.
Its prime location is a highlight, offering convenience and centrality. Guests are charmed by the sophisticated atmosphere and lavish amenities, including the advanced technology and superb dining options. Despite its high cost, many affirm the value matches the high-end experience.
Location
Central
Atmosphere
Luxurious
Rooms
Modern
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Opulent
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Our recent stay at The Peninsula London was nothing short of extraordinary! As regular guests of The Peninsula Beverly Hills, which we have always found exceptional, this stay has reminded us again of the exceptional standard of The Peninsula service.
James Fleming, the Guest Service Manager was great in ensuring all necessary arrangements were made for my son who has asthma - this included arranging for our stroller and room to be deep cleaned. He was a pleasure to liaise with during our stay and ensured we were always well taken care of.
Gavin from the concierge team truly exceeded all expectations. My son accidentally left his toy cars behind when we had already checked out and Gavin personally delivered them to our next destination which was 1 hour away - on his day off as well! This level of dedication and exceptional service is amazing.
Cormin form housekeeping also made our stay fantastic. He anticipated from our first day our daily requests were delivered throughout our stay without us even asking!
The reservations team also arranged a personalized robe for my son which he loved. Breakfast was also arranged in our room upon our check in which was a lovely gesture.
The rooms are extremely modern, impeccably furnished and immaculately clean. We loved that the entire room is fully digitalized which was extremely convenient.
We frequently stay at Four Seasons, St. Regis & Aman, however The Peninsula London has truly set a new standard of luxury hospitality which we truly enjoyed.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Berger, Other at The Peninsula London
Responded 4 Sept 2024
Dear Kavehwon, Thank you for your extraordinary feedback about your stay at The Peninsula London! We are thrilled that your experience met the high standards of The Peninsula London. We appreciate your kind words about James Fleming, our Guest Service Manager, and Gavin from Concierge for personally returning your son’s toy cars on his day off. It is wonderful to hear that Head Porter Cosmin from housekeeping anticipated your needs. It is an honour that you consider us to have set a new standard in luxury hospitality. We look forward to welcoming you back for another exceptional stay! Best regards, Scott Berger Hotel Manager
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I recently stayed at the grand premier park room at Peninsula London. The room’s spaciousness was exceptional, rivaling the premium suites of other high-end hotels in its class. Its design masterfully blends modernity with a touch of the classic, creating an atmosphere that’s both refreshing and timeless.
One of the most striking features was the advanced technology integrated into the room. The absence of traditional physical buttons, replaced by an iPad that controlled everything from the curtains and lights to the toilet, underscored a level of innovation that is unparalleled in my experience.
The service at the Peninsula was equally impressive. The staff provided a warm and attentive hospitality, meticulously catering to our every need with a perfect balance of presence and discretion. Although, there was a slight hiccup in the responsiveness of email inquiries and the PenChat service, which could benefit from being more timely.
The breakfast at the hotel was also unmatched, all the items we ordered were perfectly cooked and tasted amazing.
While the pricing reflects its stature as possibly the most expensive hotel in London, the Peninsula London stands out as a beacon of luxury, justifying every penny with its superior offerings and unparalleled experience. It truly eclipses other luxury hotels in the city, setting a new benchmark for opulence.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peninsula London, Other at The Peninsula London
Responded 12 Apr 2024
Dear Traveler54497739480, Thank you for taking the time to share your exceptional experience during your recent stay in the grand premier park room at The Peninsula London. We are delighted to hear that you found the room to be spacious and on par with premium suites in other high-end hotels, while seamlessly blending modernity with a touch of classic design. We are thrilled that the advanced technology integrated into the room, particularly the use of an iPad to control various features including curtains, lights, and even the toilet, left a lasting impression. Innovation is a cornerstone of our commitment to providing a distinguished guest experience, and we are pleased that you found our technological advancements unparalleled. We appreciate your kind words about our service. Our dedicated team strives to provide warm and attentive hospitality, catering to every guest's needs with a perfect balance of presence and discretion. While a majority of feedback has been positive, we apologize for any delays in responsiveness you encountered with our email inquiries and PenChat service. Your feedback is valuable, and we will work diligently to improve the timeliness of our communication channels. It brings us joy to know that the breakfast at The Lobby exceeded your expectations. We are grateful that you found our superior offerings and unparalleled experience justified your spending. It is our constant endeavour to set a new benchmark for opulence and surpass the expectations of our discerning guests. Thank you once again for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future for another unforgettable experience. If there is anything more we can do to assist you or if you have any further feedback to share, please do not hesitate to reach out to us directly. Warm regards, Scott Berger Hotel Manager
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Our visit to The Peninsula London for the annual Children with Cancer UK charity fundraiser was nothing short of spectacular. Nestled near the verdant expanses of Hyde Park, this gem of a hotel redefines opulence and hospitality. Having frequented many fine establishments in the area, we were intrigued to explore this new addition to London's luxury scene, and it truly exceeded all expectations.
From the moment we stepped through its grand doors, we were met with an atmosphere of serene elegance and precision. The staff's attentiveness was exemplary, guiding us effortlessly to our destination while ensuring every detail was addressed with grace and warmth.
The courtyard—a haven for automotive enthusiasts—offered a unique glimpse of the lifestyle this hotel caters to, as a select few had their supercars discreetly showcased in close proximity. This feature, both functional and stylish, is a testament to the hotel’s meticulous design.
Our evening unfolded in the magnificent St. George's Ballroom, situated on Lower Level 4. The setting was a masterpiece of refined sophistication, seamlessly blending grandeur with comfort. Service throughout the evening was flawless, with the staff anticipating every need and executing with precision and genuine care.
While a stay at The Peninsula may remain an unattainable indulgence for us, the opportunity to attend such a meaningful and beautifully executed event was a privilege. This hotel represents the pinnacle of luxury in London and is an impeccable choice for those seeking the finest in hospitality.
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Date of stay: November 2024
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Berger, Other at The Peninsula London
Responded 7 Dec 2024
Dear Sebaks, Thank you for your fantastic review! We are thrilled to hear that your experience at The Peninsula London for the Children with Cancer UK charity fundraiser exceeded your expectations. It is wonderful to know that you enjoyed our atmosphere, attentive staff, and the St. George's Ballroom. Your kind words mean a lot to us. We look forward to welcoming you back for another memorable visit! Best regards, Scott Berger Hotel Manager
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Just incredible, the staff were beyond helpful and made this a fabulous experience. Level of care and attention to detail is unmatched from any hotel in London have ever visited. Special thanks to the lovely man on the door Jimmy who made our arrival special,felt like we arrived home after the long drive in busy traffic, and Regiana who gave us table close to the windows where we enjoyed Wellington Arch view. The dinning lobby area is beyond luxurious. Food was plentiful and delicious, we also enjoyed a glass of champagne on waiteress recommedation which was brilliant. A real gem worth every penny, we can’t wait to come back. I would highly recommend.
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Date of stay: May 2024
Value
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip:If you want to feel special in London, just visit Peninsula.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Berger, Other at The Peninsula London
Responded 23 May 2024
Dear Kenna, Thank you for your incredible review! I am thrilled to hear that you had such a great experience with us. It's wonderful to know that our staff went above and beyond to ensure your comfort and satisfaction, and that you got to enjoy our incredible views of Wellington Arch during your visit. I look forward to welcoming you back soon. Warm regards, Scott Berger Hotel Manager
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Wow, where do I begin. By far one of the best hotel experiences I have had in a very long time. Stayed in a premier room for 7 nights and it was truly worth every penny.
The level of service and attention to detail is by far some of the best. Given that this was my first time ever staying at any Peninsula property, this hotel really left a very positive impression on me. Every hotel that claims to be a Luxury 5 star hotel should be at this level.
The room is very spacious, there is a very large dressing room and and very large bathroom with a bidet (which is very hard to find in a London hotel). The bedroom has a sofa and a dinning table for two people. It is the perfect size.
The entire hotel staff is very attentive and eager to assist in any way possible. Upon arriving from the airport, I was greeted from the door by a gentleman who took me straight to the room and finished all the checking in process in the room. The whole process took less than 5 mins and my luggage promptly arrived.
I had requested for extra pillows, towels, and still water in the room. All was there in the room waiting for me with welcome amentias; fruits, chocolate, flowers, and a hand written letter.
The valet staff are very welcoming and learnt my name from the first night and addressed me by name every single morning and offered the house car.
I did not try any of the hotel restaurants but did order room service multiple times and everything I ordered was very good.
The housekeeping staff were amazing, especially Johanna. The service in the hotel is truly impeccable.
I did stay in many 5 star hotels in London but this by far is the best. I can't wait to be back. I wish all hotels who claim to be luxury and 5 stars learn from this.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Berger, Other at The Peninsula London
Responded 4 Oct 2024
Dear MohaSalman, Thank you for your outstanding review! We are thrilled to hear that your experience at The Peninsula London was among the best you have had. We are glad you found your premier room spacious and well-appointed, and that our attentive staff made a positive impression. Your compliments about our valet and housekeeping team, especially Johanna, will be shared. Thank you for recommending us as a benchmark for luxury 5-star hotels. We look forward to welcoming you back! Best regards, Scott Berger Hotel Manager
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I wish I could write a great review about this hotel having enjoyed their other properties but from the first phone call The Peninsula London proved to be a disaster. I called the hotel and asked to be put through to room reservation as we needed an accessible room and I prefer to speak to the hotel directly for that. The person on the other side did not introduce herself but started asking me questions about my trip so I figured out that she would assist me with this. After having to correct her about the length of our stay (22 to 27 is 5 nights, not 4 like she thought), we finally managed to book the rooms we wanted and at a correct price (the lady first quoted me the most expensive price and only when I mentioned the lower price did she acknowledged it) and I was expecting a confirmation as agreed on the phone and as customary. As I did not get one, I called the following morning and my reservation was confirmed on the phone and by mail. Imagine my surprise when I was called the same evening to tell me the room was actually not available. I also spoke to a supervisor who gave me the customary "sorry for the inconvenience" and offered us other rooms. Eventually, we decided to go somewhere else. Nothing was done to compensate us for the "inconvenience" or at least to show they care about their clients. Which by the way, the do not! A disgrace for the Peninsula group. Many other choices in London!
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Berger, Other at The Peninsula London
Responded 20 Aug 2024
Dear Sylviez 920, Thank you for sharing your experience, and I sincerely apologize for the issues you faced during the reservation process. Your feedback is important to us, and I am truly sorry we fell short of the high standards you expect from The Peninsula. I have sent you a message to your email in hopes to connect and further speak to you about your experience as well as tell you how we are using your feedback in a constructive manner. Best regards, Scott Berger Hotel Manager The Peninsula London
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Great central location near the Palaces, theatre, shopping, parks, art, etc. The hotel rooms are well thought out and large in comparison to local competitors. For example the shower floor is mosaic tile so you don't fear slipping. The bathroom amenities are all you need for your stay and your onward journey. The bed was extremely comfortable and the electronics were easy to use to manage everything from the curtains, television, messages, temperature, etc. The staff was extremely helpful and discreet from the moment you alighted from your transportation to the front desk, housekeeping, restaurant, bar, etc. It is a classic non US Peninsula more akin to the Paris, Shanghai, Hong Kong Peninsulas. The only areas of improvement is how the lobby is used for most dining as it has two outside entrances which makes the experience a bit chaotic, noisy, and drafty in winter and managing the clientele going to top floor bar before guests have access. Loved the rooms overlooking the park though the route is always busy and noisy. A hotel that takes care of you and your needs even before you know them.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:The concierge team is very strong so communicate early and often.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had the best 3 night stay at The Peninsula. We received a very warm welcome at check in along with our little dog. Our room was beautifully appointed and we were upgraded to a Grand Premier Terrace view with amazing views of the city. The technology in the room was fantastic we loved being able to adjust the intensity of the lights in each area. It was so comfortable we didn't want to leave. We thoroughly recommend this room!
Food quality was outstanding throughout the hotel even in room dining. We loved the Lobby restaurant some of the best breakfasts and lunches in London we've ever had. Canton Blue was the best Cantonese experience and definitely a rival to China Tang over at The Dorchester. Our dietary needs were taken seriously and catered for perfectly.
The spa had a lovely relaxed feel and the pool was absolutely stunning. My wife had a Holistic massage and she said it was the best experience she's had in a London spa. The therapist was highly trained with years of experience, she was even given advice following treatment.
Our stay was absolutely perfect and we did not want to leave. Will definitely be returning!
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Berger, Other at The Peninsula London
Responded 23 May 2024
Dear Guest, Thank you for sharing your exceptional experience at The Peninsula London. I am pleased to hear that you had a great 3-night stay with us and that both you and your dog received a warm welcome upon arrival. It's fantastic to know that you enjoyed the upgrade to the Grand Premier Terrace view room and all aspects of your stay made for a desire to return. Thank you for choosing The Peninsula London, and we look forward to welcoming you back for another perfect stay! Warm regards, Scott Berger Hotel Manager
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My first night at The Peninsula London has truly exceeded all expectations. I want to start by extending my heartfelt thanks to Rolf Buehlmann and the entire team for their exceptional attention to detail even before my arrival. One thing I always appreciate about The Peninsula is their dedication to personalized service—asking about your arrival time, preferences, and ensuring everything is tailored perfectly.
As a frequent guest of The Peninsula, I’ve always held The Peninsula Istanbul to the highest standard, but today, the London property has set a new benchmark. Upon arrival, I was warmly greeted by Lara Vartanian, the Guest Relations Manager, who personally escorted me to my room after a seamless check-in process. The moment she left, I looked around and was struck by the familiar sense of luxury—this room beautifully echoes the design and sophistication of The Peninsula properties in Shanghai, Istanbul, Hong Kong, and Tokyo. The consistency in excellence across all Peninsula hotels is remarkable, and it’s one of the many reasons I remain a loyal guest.
Though I might be checking out tomorrow, I’m already looking forward to returning for another night on the 26th. The Peninsula London has truly made a lasting impression, and I can’t wait to experience it again.
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Date of stay: October 2024Trip type: Travelled solo
Room Tip:Please make sure you inform the hotel before you arrive if you’d like restaurant bookings, guided...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Berger, Other at The Peninsula London
Responded 26 Oct 2024
Dear Hamad A, Thank you for your wonderful review! We are thrilled to hear that your first night at The Peninsula London exceeded your expectations and that you appreciated the personalized service from our team. It is fantastic to know that Guest Relations Manager Lara Vartanian made your check-in seamless and that you found the room to reflect the luxury and design consistency across our Peninsula properties. We are also glad you enjoyed the nearby activities and our exceptional food and drink offerings. We appreciate your loyalty and look forward to welcoming you back for another memorable stay! Best regards, Scott Berger Hotel Manager
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We have just returned from our much anticipated stay at the shiny new Peninsula London and it was most definitely worth the wait! This luxurious new hotel is everything it claims to be and more. From the moment you walk through the grand doors you are transported into a world of spectacular opulence.
We stayed in a Grand Premier Park room and it was amazing. Floor to ceiling windows with a fantastic view of Wellington Arch. The room facilities are state of the art, and the spa setting in the bathroom is incredible!
The staff are extremely welcoming and are clearly thrilled to be able to invite guests into their hotel. Service is demonstrably paramount to the hotel’s ethos and this was evident with everyone we met. The management have instilled a culture of accountability and responsibility that is unparalleled and impressive in such a young team. Huge thanks to Marion Castillo and her guest services team who looked after us expertly in the lead up and during our stay, providing a tailored personal service that makes all the difference.
Brooklands bar and restaurant on the 8th floor are the jewel in the crown and an absolute must visit. The views across London are incredible and provide an amazing backdrop to a fabulous experience.
We will most definitely be back to enjoy the spa and wellness centre when it opens. If the rest of the hotel is anything to go by, it will be quite something to behold.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 13 Oct 2023
Dear Jen P, Thank you for your wonderful review and I am so glad to hear that you thought it was worth the wait. I will of course pass on your kind words to Marion and the rest of our guest experiences team. The Peninsula London’s Spa & Wellness Centre will be opening later in November, and I look forward to welcoming you back to enjoy it. Kind regards, Sonja Vodusek Managing Director
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There are more places to choose from in the London area.
PRICE RANGE
£888 - £1,122 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
190
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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