Lowest prices for your stay
Get rewarded with One Key
US$1,766
Fully refundable before Sat, 16 Dec
Hotels.com
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (77)77
Room & Suite (26)
Dining (14)
About
#1,037 of 3,039 hotels in London
Location
Service
Value
Superbly situated alongside Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city’s most prestigious addresses. Newly built and impeccably designed to harmonise with the surrounding heritage buildings, the hotel is just steps away from Buckingham Palace, Kensington Gardens, and other iconic London attractions.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Conference facilities
Meeting rooms
Facial treatments
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast in the room
Car hire
Taxi service
Massage
Baggage storage
Concierge
Newspaper
Shops
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
Show more
Room features
Housekeeping
Interconnected rooms available
Room service
Safe
Coffee / tea maker
Minibar
Cable / satellite TV
Flatscreen TV
Sofa
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
On-demand films
Radio
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Location
100Great for walkers
Grade: 100 out of 100
87Restaurantswithin 0.3 miles
41Attractionswithin 0.3 miles
1 Grosvenor Place, London SW1X 7HJ England
E-mail hotel
Getting there
Hyde Park CornerUnderground2 min
KnightsbridgeUnderground8 min
Car HireSee car hire from US$24/day
10Reviews0Q+A3Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 9
- 1
- 0
- 1
- 0
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Sort by:
Most Recent
I recently stayed at The Peninsula London, a name that I associated with impeccable service and a deep understanding of loyal customers’ expectations. To my dismay, the experience was a complete letdown. The hotel, famed for its origins in Hong Kong, shockingly lacked the presence of Asian staff, which was noticeable everywhere except the Cantonese restaurant. This was not only surprising but also disheartening, as it felt like a departure from the hotel’s roots and the diverse, inclusive culture that I had come to appreciate in their Hong Kong establishments. The service quality was a far cry from the exceptional Asian-style hospitality I have experienced in other Peninsula hotels. There was an evident disconnect in how guests were treated, and it felt as though the hotel had forgotten its loyal clientele who valued the unique Peninsula standard. Furthermore, the ambiance of the hotel was bewildering. Stepping into any area of the hotel felt more like entering a venue in the Middle East rather than an establishment with Asian heritage. This drastic shift in atmosphere felt like a betrayal to guests who, like myself, were fond of the traditional Peninsula charm based on their Hong Kong service. In summary, my stay at The Peninsula London was a profound disappointment. The hotel’s deviation from its roots and the lack of standard service quality have left me feeling alienated and disenchanted.…
Read more
Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This is the Place to see and to be seen. The view from the lounge bar at 8th floor is magnificent… all around wrapped with thousands of light and cristal… The menu of happy and sparkling drinks and tapas is very inspiring. I love the concept of design
Read more
Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonja Vodusek, Other at The Peninsula London
Responded 1 week ago
Dear Januaria P, Thank you for taking the time to share your review. I am delighted to hear that you enjoyed your experience at the Brooklands Bar. Looking forward to the pleasure of welcoming you back for more fantastic moments. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently had a wonderful stay at the Peninsula. The building was stunning as you would expect but it was the level of service that makes the hotel stand out. Without exception the staff were warm, attentive and completely charming. We brought our little dog and everybody was so kind to her it made our stay. The food at Brooklands Restaurant was top notch and the all the staff including the very knowledgeable sommelier were superb. We would have gone back this weekend if it wasn’t shut!
Read more
Date of stay: October 2023Trip type: Travelled with family
Room Tip: The drop-off point isn’t awfully clear if your driver doesn’t know the hotel.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 4 weeks ago
Dear Cymru_Diner, Thank you for your kind review and I am so glad to hear that you had a wonderful with us. I will also forward your words to our Brooklands team. I look forward to welcoming you back for more fantastic experiences. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decide to eat as a family in the Lobby restaurant. Service was genuinely exceptional. Perhaps the best in London. Food is relaxed and uncomplicated and delicious not too fussy. Amazing place from Which to “people watch”. Have a walk in Hyde Park to build up an appetite or to walk it off!
Read more
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 20 Oct 2023
Dear John R, Thank you for your kind review of The Peninsula London. I am pleased to hear that you enjoyed your Lobby experience and our services. I hope to welcome you back to the hotel very soon. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This review is of the restaurant primarily- excellent and I love that their is a tea steward with all sorts of custom blends- I just wish they'd write out some of these- they say it is too many but I'd really like a list. The staff in the restaurant is excellent and it's a lovely atmosphere. The cafe I have visited twice and it's small and nice but staff are not in a good mood or friendly at all.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 17 Oct 2023
Dear amy1840, Thank you for your kind and constructive words about our tea service and developing a more comprehensive tea menu is certainly something we can explore. Your valuable comments regarding The Peninsula Boutique & Café will of course be passed on too. I do hope that we can welcome you back to The Peninsula London soon. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from our much anticipated stay at the shiny new Peninsula London and it was most definitely worth the wait! This luxurious new hotel is everything it claims to be and more. From the moment you walk through the grand doors you are transported into a world of spectacular opulence. We stayed in a Grand Premier Park room and it was amazing. Floor to ceiling windows with a fantastic view of Wellington Arch. The room facilities are state of the art, and the spa setting in the bathroom is incredible! The staff are extremely welcoming and are clearly thrilled to be able to invite guests into their hotel. Service is demonstrably paramount to the hotel’s ethos and this was evident with everyone we met. The management have instilled a culture of accountability and responsibility that is unparalleled and impressive in such a young team. Huge thanks to Marion Castillo and her guest services team who looked after us expertly in the lead up and during our stay, providing a tailored personal service that makes all the difference. Brooklands bar and restaurant on the 8th floor are the jewel in the crown and an absolute must visit. The views across London are incredible and provide an amazing backdrop to a fabulous experience. We will most definitely be back to enjoy the spa and wellness centre when it opens. If the rest of the hotel is anything to go by, it will be quite something to behold. …
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 13 Oct 2023
Dear Jen P, Thank you for your wonderful review and I am so glad to hear that you thought it was worth the wait. I will of course pass on your kind words to Marion and the rest of our guest experiences team. The Peninsula London’s Spa & Wellness Centre will be opening later in November, and I look forward to welcoming you back to enjoy it. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a great view. Stunning rooms and lobby. People are very friendly and always greet us everytime we come in and we go out. Reception are very good in the request that we told them. My family and I will be back.
Read more
Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 9 Oct 2023
Dear Dianna L, Thank you for your kind review. I am so pleased to hear that you and your family enjoyed our stay with us. We hope to be able to welcome you back very soon. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Background: My first introduction to Peninsula hotels was in 1967 whilst watching a James Bond movie, “You Only Live Twice’’ which featured a car chase following a green Rolls Royce -JB lost the trail only to be told it’s destination was the Hong Kong Peninsula as this was the signature mode of transport for their guests. I was only 9 at the time and made up my mind that one day I would also do the “Pen Rolls Royce” experience……. Fast forward, as an adult I have been fortunate to have stayed at some of the best hotels in the world but strangely never a Peninsula despite visiting cities that have a Pen including Hong Kong. I was determined for this to change when I learnt that Peninsula had bought an existing office building in Belgravia at Hyde Park corner facing Wellington Arch but it was still quite a few years later that it finally opened after additional delays due to Covid. At £1bn it is clear that no expense has been spared. I was in touch with the hotel pre opening team because I was especially keen to stay as the soft opening was due to coincide with my 65th birthday trip (only a few rooms would be available during this initial phase) starting in London and ending on a cruise to Alaska and via the Beverley Hills Peninsula. So, in a nutshell, some 55yrs later I got to experience the “Peninsula Brewster Green RR” Just to add to the competition London has a few top of the range hotel openings at the moment but I feel the Peninsula will be raising the bar/competition among it’s closest competitors albeit it is hard to coax away guests who have a long standing relationship with a similar quality hotel but irrespective from my brief stay I am sure it will be a success. Like any soft opening not all facilities/rooms were available but my experience was a very positive one and it’s clear that the staff are already in the Peninsula mode of providing a higher level of service than most of it’s competitors. Check in was in the room which was very spacious (typically 50m2) with a prime view of Wellington Arch as I had requested* By London standards as an entry level room they are huge with a separate dressing room (mahogany panelled) and a non standard bathroom design which I liked -bath with TV in the middle and shower/toilet either side along with his and hers sink areas finished is in honey onyx stoneware and a heated floor. The bedroom had full height windows and despite facing Hyde Park corner (busiest roundabout in the UK?) was very well sound proofed and afforded an all important good nights sleep. Everything in the room is electronically controlled via a (thankfully) user friendly iPad including a mini version on the side of the bath. We had a chance meeting with the GM -Sonja, in the inner courtyard (which has a centre piece of two 120yr old Japanese Maples) before going off for our evening meal -its was good to meet her and have a brief chat. Sonja has a track record with PHG and I am sure she will make the London Pen a “must do” landmark on the London hotel scene. Afternoon tea was very busy and seemed to be mostly made up of locals so it is already having an impact. Breakfast was served in the foyer lounge (I believe this will change to the rooftop restaurant Brooklands?) Service was a little bit too slow bearing in mind there was only a handful of tables occupied but I am sure this is just due to staff still finding their feet – I suspect if it was more busy guests would start to get frustrated but it’s all work in progress….. If I had a complaint it would be the hash browns, although crispy on the outside the centre was still uncooked and it looked just like a McCain frozen brand, something one would get at a Premier Inn, not a Peninsula otherwise everything else was excellent along with a huge bread basket which could have fed the 5,000….. Overall a very elegant and stylish hotel -thanks to Sonja for the “get well gifts” as my wife was unable to make it due to being taken ill before the trip. I wish her all the best with her new “baby” which I am certain will grow up to be a significant big boy on the block….. Next stop The Beverley Hills Peninsula where I will be staying on my actual birthday -two Peninsulas in one week after a 56 year delay! *Although I had booked the Grande Premier View room (pictures as per the hotel website) the actual room, although facing the Arch was a “deluxe/premier” style with the bed facing sideways as opposed facing a bay window and is larger. As we had a busy schedule immediately upon checking in I did not make a fuss but did mention it in passing to Sonja who said that she would investigate. I suppose I will therefore have to stay again and also look forward to having a longer chat with Sonja.... …
Read more
Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Wellington Arch View Room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 6 Oct 2023
Dear Rik, Thank you for your kind and detailed review of The Peninsula London. I am so delighted that you were able to enjoy a trip in one of our signature Brewster Green Rolls-Royces after all these years. I do hope that it was everything that your nine-year-old self expected and more! I will of course pass on your compliments and feedback to the relevant teams, and I very much look forward to chatting with you further when we’ve the pleasure of welcoming you back. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Wow wow wow what can I say it was just the most amazing experience. We went to brooklands for drinks and the canton bleu for lunch shout out for maxi for Felix and Jamie such great ambassadors of the brand and such incredible hires . The most memorable birthday lunch I could have wished for thank you
Read more
Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 2 Oct 2023
Dear Barrisally, Thank you for your review of The Peninsula London. I am so delighted to hear that you enjoyed your birthday drinks and lunch at Brooklands and Canton Blue. I have passed on your kind words to Maxi, Felix, Jamie and the wider team. We hope to welcome you back to the hotel soon. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Top class service from the premier global hotel group. Lobby restaurant food very agreeable. Bar service also perfect. Slightly weird that we were the only non-Middle Eastern people in the whole restaurant, but I guess that is because it is Knightsbridge?
Read more
Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonja Vodusek, General Manager at The Peninsula London
Responded 28 Sept 2023
Dear theczech, Thank you for your kind review of The Peninsula London. I am delighted to hear that you enjoyed your Lobby experience and hope to welcome you back to the hotel very soon. Kind regards, Sonja Vodusek Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$1,620 - US$2,004 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
190
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE PENINSULA LONDON - Updated 2023 Reviews
Frequently Asked Questions about The Peninsula London
Which popular attractions are close to The Peninsula London?
Nearby attractions include Bomber Command Memorial (0.2 miles), Apsley House (0.1 miles), and The Grenadier (0.1 miles).
What are some of the property amenities at The Peninsula London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Peninsula London?
Top room amenities include a minibar, a flat screen TV, and a view of a nearby landmark.
What food & drink options are available at The Peninsula London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Peninsula London?
Yes, valet parking is available to guests.
What are some restaurants close to The Peninsula London?
Conveniently located restaurants include Smith & Whistle, Galvin at Windows, and Marcus.
Does The Peninsula London have airport transportation?
Yes, The Peninsula London offers airport transportation for guests. We recommend calling ahead to confirm details.
Does The Peninsula London offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Peninsula London?
Many travellers enjoy visiting Houses of Parliament (1.2 miles), Churchill War Rooms (1.0 miles), and Tower of London (3.3 miles).
Does The Peninsula London have any great views?
Yes, guests often enjoy the city view available here.
Is The Peninsula London accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.