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Raffles London at The OWO

57 Whitehall, London SW1A 2BX England
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Traveller (106)
Room & Suite (41)
Dining (15)

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About

#284 of 1,170 hotels in London
Location
Service
Value
Raffles London is located in what was the Old War Office building, known today as The OWO. It was once home to legends such as Sir Winston Churchill and Lord Haldane. Ian Fleming, creator of James Bond, was a regular visitor to the building and many scenes from the 007 movies have been filmed on location here. This building's history is associated with spies and espionage as MI5 and MI6 had operations here during the 20th century. Located in the heart of Whitehall, it has been meticulously restored and is now home to Raffles London at The OWO - an Epic Stage for Modern Tastemakers.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Restaurant
Airport transportation
Spa
Dry cleaning
Room features
Air conditioning
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

57 Whitehall, London SW1A 2BX England
Raffles London at The OWO
92Reviews0Q+A25Room tips

Reviews
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angleseymember wrote a review 20 Feb
north wales170 contributions117 helpful votes
Happened to walk past here after a little walkabout around the area. We called in for a drink, and were warmly greeted and taken to the Guards Bar, together with a quick talk of its history by the member of staff. We ordered our drinks (mine was a Singapore Sling naturally!) and were given some snacks of olives and crackers. I would have loved to stay for another drink, but we had a dinner reservation elsewhere. We had a quick peek of the Drawing Room where guests were enjoying their afternoon tea, accompanied by beautiful music courtesy of the pianist. Next time I’m in London, will definitely call in again, and book the Afternoon tea. Alas my budget doesn’t stretch to staying…but nevertheless, we received a very warm welcome by all the staff we encountered, and can’t wait to return one day.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded yesterday
Thank you so much for visiting Raffles London at The OWO! We were so happy to welcome you and very glad to hear you had such a lovely time. We hope to welcome you again soon for dinner in one of our fabulous restaurants. Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracy wrote a review 20 Feb
1 contribution
LUXURY LUXURY LUXURY! Best hotel and staff in LONDON!t was phenomenal! From the moment we set foot in the courtyard we were greeted by the most friendliest porter Medhi.He ushered us into the check in desk where we were served champagne and treated like royalty.We were then given a tour of the hotel and a brief history lesson that was fascinating to hear.All the staff are so educated on the history it was very impressive.We met Shandre,Patrick the GM,Medhi the porter,Thida from Thailand who worked in the spa.All staff were so helpful, professional and 1st class service.No to mention all the staff in Saison restaurant were fantastic! It is a must for everyone to experience such luxury and class in the heart of London!We certainly will be returning.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get to the spa!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded yesterday
Thank you for your review and wonderful note about our team. It was great to have you with us and we hope to welcome you back very soon. Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth J wrote a review 20 Feb
1 contribution
We visited the bars at OWO Raffles and had a fantastic time. Especially in the Spy bar - the staff and cocktails there made for a great experience. The OWO building is stunning and the staff are very knowledgale about the history, which makes for an even more interesting time. A special mention to Shen who provided us with extensive knowledge about the history of the OWO and of the facilities at Raffles. He was such a delight and so informative, we can't wait to return and experience more of Raffles at the OWO
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded yesterday
Thank you for your kind words and we are incredibly happy to hear you enjoyed visiting the bars at Raffles London at The OWO. We also appreciate your feedback on the historical knowledge of our colleagues. We hope to welcome you back at Raffles London soon! Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clare_B47 wrote a review 16 Feb
London, United Kingdom5 contributions1 helpful vote
We have just enjoyed a delicious afternoon tea in the Drawing Room to celebrate my friend’s birthday. Both the traditional and vegan sandwiches were outstanding (avocado and chicken sandwiches were my favourites) and the tea timers were a lovely unique detail that made the afternoon tea experience stand out. The Drawing Room is an intimate and cozy wood panelled room with views of historic Whitehall. The staff were both charming and attentive, particularly Felicia who looked after us throughout our tea with character, humour and top tips. All the staff were helpful, chatting about the beautiful Grade ll* listed building, and made me feel at home wherever I was. Thank you to all for welcoming us so warmly and giving us an afternoon of indulgent luxury.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded 4 days ago
Thank you for your brilliant review and for visiting The Drawing Room at Raffles London at The OWO. We are so glad that you had a delightful experience and hope to host you again in the near future. Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gracie wrote a review 7 Feb
United States1 contribution
I had never stayed in this part of London and was thrilled about the experience and historic location. Raffles is incredibly rich in history -- it was basically command central for Winston Churchill and the UK in world war times as well as for the early era of MI5 and MI6. Be sure to ask about the significance of colors and other design elements related to history, spycraft and James Bond. Fantastic pool with very comfy chaises, great guestroom shower (actually floored with tiles, not slippery fiberglass), and truly the happiest, most caring hotel team I have seen in ages.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Don't miss the pool. Relaxing there after a day of touring reallu helps with the jet lag.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded 1 week ago
Thank you for your wonderful feedback and for choosing Raffles London at the OWO. We are so glad you got to discover this part of London and the rich history of Raffles. It was an absolute pleasure to have you over to enjoy our hotel, we hope to welcome you back very soon. Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Climber25199777262 wrote a review 4 Feb
1 contribution
If you ever have the opportunity to spend at least a night, the experience that you would get is beyond this world, the staff are amazing and very attentive. The amenities the hotel comes with is definitely worth every single penny including the restaurants which dined us with without any reservations.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded 1 week ago
Thank you for your excellent review and for choosing Raffles London at the OWO. We will pass on all your kind words to the team who were delighted to have you. We hope to have you stay with us again soon! Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TravellerDWM wrote a review 4 Feb
London, United Kingdom518 contributions269 helpful votes
The Raffles Hotel is one of London's newest luxury hotels. We took a tour led by Boris, the night manager, and saw various suites, restaurants and bar areas, the Poppy suite, ballroom and learned about the rich history of the building. The staff are charming, provide excellent customer service and if you were to stay there or dine in one of the many restaurants, it will be an experience you will never forget. The suites are spacious and take luxury to new heights. A must see hotel to experience the newest addition to the Raffles brand
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded 1 week ago
Thank you for your brilliant review and for staying at Raffles London at the OWO. We are so glad that you experienced the tour and hope to host you again in the near future. Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lebuchin wrote a review 3 Feb
Wawer, Poland41 contributions64 helpful votes
I had an amazing stay at the OWO. The hotel is magnificent, the beautiful common areas, bedroom are very well done, luxurious and very comfortable, the gym and the pool are stunning! Great dedicated staff to always make sure that you have all you might need. I highly recommend the Raffles at OWO.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded 1 week ago
Thank you for your kind response! We will share your generous review with our staff, and we hope to see you back again soon at Raffles London at the OWO. Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Len S wrote a review Jan 2024
1 contribution
My wife and I wanted to celebrate our 51st wedding anniversary somewhere very special and Raffles London excelled in every way possible. A wonderfully comfortable and relaxing room with every amenity. Attentive staff, restaurants with innovative exquisite food and fabulous facilities, all in a uniquely historical building. A 5 star plus experience we cannot wait to repeat!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded 1 week ago
Congratulations again on your wonderful anniversary and thank you for your kind review. We hope to see you back at Raffles London for the 52nd anniversary, if not before! Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rach Travel's wrote a review Jan 2024
Essex, United Kingdom163 contributions60 helpful votes
+1
It was my husbands birthday and he requested to go for afternoon tea. All I can say is wow! Everyone was so attentive, the setting in the Drawing Room is spectacular and overlook horse guards was amazing. The food was amazing and they had these egg timers to brew the perfect cup of tea. We could have spent all day there as the setting was so relaxing, no one rushed you the team engaged in conversation and made the afternoon truly special. I cannot wait to return we may even look to have dinner next time in the restaurant. If you are a tourist I would full recommend and to walk from Westminster Station, you will be able to see The Houses of Parliament, Westminster Abbey, No.10 Downing Street, Horse Guards on parade and Nelsons Column when you reach the hotel
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Philippe Leboeuf, General Manager at Raffles London at The OWO
Responded 2 weeks ago
Thank you for your kind review Rachel and a very happy birthday again to your husband. We hope to welcome you back soon to enjoy more of our dining options here at The OWO. Kind regards, Philippe Leboeuf Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£900 - £947 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RAFFLES LONDON AT THE OWO - Updated 2024 Reviews

Frequently Asked Questions about Raffles London at The OWO
What are some of the property amenities at Raffles London at The OWO?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Raffles London at The OWO?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Are there opportunities to exercise at Raffles London at The OWO?
Yes, guests have access to a pool during their stay.
Does Raffles London at The OWO have airport transportation?
Yes, Raffles London at The OWO offers airport transportation for guests. We recommend calling ahead to confirm details.