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St. James’ Court, A Taj Hotel

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Traveller (1975)
Room & Suite (288)
Videos (1)
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About

#278 of 1,130 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shared lounge / TV area
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Cherishing Togetherness Pitch perfect Getaways
6,258Reviews172Q+A100Room tips

Reviews
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JAMES MARSHALL wrote a review 18 Apr
Orlando, Florida60 contributions37 helpful votes
The stay was average rated because of inconsistency in service standards.. To start with when we arrived at 830 pm after a nonstop flight from Malaysia.. there was no bell captain to even open the door while we handled heavy luggage up the ramp to get inside.. On entering inside the luggage man was busy talking away with the bell desk officer with his back to the main door so obviously he dint know guests were coming in.. I further witnessed this for other guests aswell over the next 3 nights between 830-1030 pm.. only the day time hours bell captain and door assistance was good.. General reception was cold behavior and not the usual friendly welcoming type on the night of arrival.. Instead of first welcoming the guest at the reception.. first time I heard “how can I help you “ at any TAJ product… The receptionist said we had booked 3 rooms of 3 people each.. while we had only booked 1 such suite…till the end of the stay she never informed if the duplication on part of Taj was resolved or not.. is this how things work Was given a room with broken toilet door handle to start with..had to get this sorted so I don’t get stuck locked inside with the handle in my hand.. The breakfast SELECTION was very good.. but there was no standard service operation procedure.. meaning without handing the menu for the hot orders the waitress asked what we wanted to order .. this was on day 2.. English breakfast tea was served without any milk by the side on the second order for day 2 and 3. Shankari and Fatma did a good job on day 1. Housekeeping standards were good and a standard good level was seen for cleanliness and order.. Hopefully this product staff will become more customer centric and customer focused like our staff back home in India…
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Rooms were clean.. view from junior suites is poor.. Absolutely no ventilation in the rooms and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jodie E wrote a review Sept 2022
Elgin, Illinois73 contributions78 helpful votes
+1
Hotel's Favourite
For someone who only stayed in London for 24 hours, I have enough good memories from St. James Court/ TAJ to last a lifetime! Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace! We were able to walk to the changing of the guard and didn’t need to fight traffic! Once inside, you will be floored by the architectural elegance and EXCEPTIONAL customer service that the TAJ offers its guests. While we were being checked in by Bashir and Anuja at reception (who were both so welcoming and informative), we were approached by the manager who presented us with a scroll printed with the exciting news that I had won the “Guest of the Day”! After a disastrous flight and stressful start to our trip, it couldn’t have been more appreciated! We were upgraded to a STUNNINGLY remodeled king room and given 2 welcome beverages, along with an array of additional perks and discounts. Once in the room we were in awe- Luxury linens, large TV, cookies and chocolates, soft robes/ slippers, convenient mini-fridge, complimentary waters, and a gorgeous view of the lush, colorful courtyard. The bathroom was like a spa retreat with high end products, soothing lighting, built-in speakers, huge shower, and the best part- A towel warmer :) It was amazing to wrap yourself in a cozy, warm towel after showering off a hectic day of travel! We decided to dine at TH@T51 for dinner which didn’t disappoint- The cocktails were masterfully made and delicious. The menu offered many unusual and appealing choices, and though we ordered fish and chips (I mean, we HAD to- Afterall, its London! LOL), it was the fanciest, most gourmet meal you could imagine! After dinner, we strolled the beautiful courtyard and relaxed by the fountain with a glass of wine. After a glorious night’s sleep (super quiet), we enjoyed their fantastic breakfast buffet. I know some other folks left less-than-stellar reviews in this area, but we LOVED IT. There was about a four-minute wait to be seated and then so much to choose from! You could custom order one hot egg dish and one Indian dish (that was our favorite part) in addition to the trays of meats, cheeses, fruits, potatoes, breads, juice bar, and pastries. Unlike many other breakfast buffets included with hotel stays, this one was positively delectable- From the luscious chocolate croissants to the tempting stuffed omelets, each dish we tried was better than the next! I wish we had more time here to explore the lavish spa, enjoy high tea, and other amenities that the TAJ has to offer, however we were off to our cruise right after breakfast. I hope that we will have the opportunity to stay at this lovely establishment again in the future and can’t say enough great things about the ambience, stellar service, and fantastic location of St. James Court!
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Date of stay: August 2022
Location
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Sleep Quality
Room Tip: Ask for an updated room with a courtyard view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded 3 Sept 2022
Dear JodieE543, Thank you for choosing to make the St. James’ Court, A Taj Hotel your home away from home in London and also for your wonderfully detailed review that we are not only proud to receive but I know will help others in choosing where to stay for their City break. We are delighted to know that you had a wonderful stay here right in the heart of London, walking distance from the majestic Buckingham Palace and found the entire team courteous, warm and sincerely caring. We are pleased to know that you felt cared for, spent some time in our restaurant TH@51, had a wonderful breakfast and that your bedroom and bathroom were much to your liking. The entire team looks forward to welcoming you back the next time your travels bring you to London. Yours sincerely, Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cindy j wrote a review 18 Apr
Phoenix, Arizona1 contribution
+1
The location was great. The staff at the concierge desk was superb and overall it was a great experience. We really enjoyed ourselves. The restaurant was great for breakfast and bar was great in the evening! Everyone greeted us as we came and went. We definitely will be back
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Maureen C wrote a review 17 Apr
28 contributions10 helpful votes
Staff were very friendly and helpful. We received an upgraded room at checkin - spacious with every facility. Breakfast was really good and the House of Ming restaurant provides a delicious Menu. The hotel is within walking distance of many attractions. Highly recommend this hotel.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elra2823 wrote a review 17 Apr
Ahmedabad, India2 contributions
In London, we stayed in two other hotels of international repute, but the Taj St. James’ Court stood apart by far in every aspect. Food was amazing as usual but what stood out was the passionate personalised service that the staff rendered which Taj is well known for. I would like to express my special thanks to the Area Director UK, IHCL(Taj), London Ms. Mehrnavaz Avari and the Executive Chef – St. James Court & Taj 51 Buckingham Gate, London, Chef Sujoy Gupta for their warm hospitality. Also, must mention Mr. Rajat Bhasin, Accommodations Manager, St. James’ Court who was kind enough to upgrade our room. I only wish that we could stay a bit longer. Being a hotelier myself, I can only imagine how difficult it is to replicate the ethos of Indian hospitality on a foreign land. Well done Team Taj and keep up the excellent work!!
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Date of stay: March 2024
Value
Rooms
Location
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Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Camper27177584293 wrote a review 15 Apr
1 contribution
Warm welcome and given upgraded room,. First time staying at this hotel as it was very convenient for seeing "Hamilton"at Savoy Palace Theatre. Very attentive staff and delicious breakfast. Fully recommended and looking forward to returning in the future.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Breakfast gets busy later on
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bruce G wrote a review 15 Apr
Camberley, United Kingdom28 contributions8 helpful votes
Only having 1 lift working in the main building meant long waits, or having to go upto the 7th, before going down to Lobby, (from 3rd Floor). I reported a water leak from the ceiling of the corridor, (just after the 2 steps down from Room 332), and it was only the next day that Maintenance looked at it. By then the carpet was sodden, the drips had got worse, and there was water coming down the walls. Not exactly the experience that we expected. The room was lovely, but the painters had splashed a few items and not cleaned the paint off. The bath panel had screws poking out, and needs to be replaced. Overall, a lovely hotel, but the details in the rooms need to be as good as the details in the public areas.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bhavini S wrote a review 13 Apr
40 contributions31 helpful votes
I have frequently stayed at this hotel and it never fails to make our stay extraordinary. From the warm welcome of the concierge on duty, Brett and co, so kind and helpful to the receptionist Jenny who so kindly gave me an exquisite bookmark on my leaving which I will treasure. All the staff at Breakfast Th@51 , chef Elo and Umi Sharma and her wonderful team, so attentive and nothing was too much trouble. The food is always excellent and although busy you nevertheless had someone always at hand who asked if all was okay and did we need anything else. This is applicable to house keeping, thank you Riya, in room dining who sent a lovely Easter goodie to our room and everyone else whom we encountered. Always a polite nod, a smile, a greeting, all of this differentiates this hotel to others, they always go one step further.Staying here you are treated so well it saddens me every time to leave. I will keep coming to this extraordinary hotel, a beautiful setting but even better staff. Thank you for all your kindness and making our stay, as always, absolutely wonderful.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vijay J wrote a review 13 Apr
2 contributions
Amazing place.The breakfast at TH51 was with great selection.Safal specially was good with his service.5 out of 5 service.Great buffet and Indian and European Choice.Nice view of the Garden and Great Location.Thank you Kunal and Safal for making special to us.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christy B wrote a review 12 Apr
Alpharetta, Georgia16 contributions
Greeted by very competent and kind staff who honored each request respectfully. Beautiful room following an upgrade. Amazing breakfast and efficient check out. Will definitely book here again for the location, value and comfort afforded by this luxurious hotel.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£207 - £367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza london - st. james hotel london, london crowne plaza
FORMERLY KNOWN AS
Crowne Plaza London - St. James
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
338
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ST. JAMES’ COURT, A TAJ HOTEL - Updated 2024

Frequently Asked Questions about St. James’ Court, A Taj Hotel
Which popular attractions are close to St. James’ Court, A Taj Hotel?
Nearby attractions include Buckingham Palace (0.3 miles), Westminster Cathedral (0.2 miles), and Royal Mews (0.3 miles).
What are some of the property amenities at St. James’ Court, A Taj Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at St. James’ Court, A Taj Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St. James’ Court, A Taj Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. James’ Court, A Taj Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to St. James’ Court, A Taj Hotel?
Conveniently located restaurants include House of Ming, Th@51, and The Vincent Rooms Brasserie, Bar & Escoffier Restaurant.
Are there opportunities to exercise at St. James’ Court, A Taj Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at St. James’ Court, A Taj Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does St. James’ Court, A Taj Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at St. James’ Court, A Taj Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Hindi.
Are there any historical sites close to St. James’ Court, A Taj Hotel?
Many travellers enjoy visiting Houses of Parliament (0.5 miles), Tower of London (2.7 miles), and Churchill War Rooms (0.4 miles).