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About
#557 of 3,038 hotels in London
Location
Cleanliness
Service
Value
Situated in the heart of London's Canary Wharf business district, Fraser Place offers luxury serviced apartments surrounded by a stunning skyline. Apartments have modern kitchens and lounge areas. Residents are just a 5-minute walk to quality shops, a wide choice of restaurants, and popular cafe-bars. Canary Wharf Tube Station is only 0.5 miles away, linking guests to the rest of London. Each stylish apartment has an elegant open-plan lounge/dining area, many with floor-to-ceiling windows looking across the business district. Some of the spacious bedrooms have a balcony also offering views over the Thames. A large fitted kitchen allows guests to prepare meals and enjoy them together in the dining area. There is an oven, hob, fridge/freezer and dishwasher. The cafe at Fraser Place offers a continental breakfast, snacks and drinks for guests not wishing to cook, all overlooking the marina. Tower Hamlets is a great choice for travellers interested in food, entertainment and monuments.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Baggage storage
Newspaper
24-hour front desk
Laundry service
Self-serve laundry
Parking
Wifi
Non-smoking hotel
Shoeshine
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Room features
Blackout curtains
Private balcony
Safe
Seating area
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English, Bulgarian, Italian, Norwegian
Location
82Good for walkers
Grade: 82 out of 100
37Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
80 Boardwalk Place, London E14 5SF England
E-mail hotel
Getting there
BlackwallDLR6 min
PoplarDLR7 min
Car HireSee car hire from US$24/day
679Reviews29Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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I was staying here for a conference at the ExCel, me and one of my coworkers booked a suite each with one bedroom, for each other for one night. We arrived, check-in was lovely and people were very friendly. And it was about 10-15 minute walk from the Jubilee line. I was told to go to a separate part of the hotel that was on a lower floor, at this point I realized that I'd been given an upgrade and I got an amazing surprise as my suite was a LOT larger than I realized and had two bathrooms and bedrooms! It was absolutely wonderful, and I still wish that I had an excuse to stay here for more than one night. The view even from lower floors was wonderful.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Chambers, Owner at Fraser Place Canary Wharf
Responded 1 week ago
Thank you for taking the time to leave us a review and we are pleased we were able to exceed your expectations and you hade a lovely stay with us. We hope to welcome you back again to Fraser Place Canary Wharf soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Our second stay. The room is spacious and has a mini kitchen. All very clean, towels fluffy, shower excellent. Car park very convenient. Only short interactions with stahl, but efficient and done with a smile. Will come again.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Chambers, General Manager at Fraser Place Canary Wharf
Responded 14 Mar 2023
Appreciate review left and shared with staff. Looking forward to welcome you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
3 night stay for business purpose Very very noisy. Don’t book room on the street. Persistant traffic noise. Market starting at 4am and lot of construction work in the area Sub average quality: Room was not cleaned every day. Temperature is too hot with no possibility to open the window (external noise) and airco is too noisy as well. Breakfast : no fresh product Poor experience. Not worth the money
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ivo Kanev, Owner at Fraser Place Canary Wharf
Responded 4 weeks ago
Thank you for taking the time to share your feedback about your recent business stay. We appreciate your comments regarding the noise and the challenges you faced with external disruptions. We will take your suggestions into consideration to improve the quality of future guest experiences. Your input on room temperature, air conditioning, and breakfast offerings is noted, and we will strive on addressing these concerns to enhance our services. We value your feedback and will use it to make necessary improvements. We apologize for any inconvenience you may have experienced and hope to have the opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this apartment, mainly because of the price. A 2 bedroom apartment would've been better for us, but it was not available. There is a small lounge downstairs, we never used breakfast there, the staff were friendly, 5 min. walk to Waitrose, Boots etc, you can continue on to the underground malls, easy access to DLR, Elisabeth line (20 min. to city centre) and subway station Canary wharf. Lots of dining options nearby. In the evening during weekdays it was nice as there are no crowds in this area compared to the city centre. Our apartment was for 4 people on the 4th floor, opposite the market and not soundproof as we could hear all the street noise as if the windows were open, so needed earplugs. Aircon works well, but it kept making noises if you turn it off. The sofabed squeaks a lot. The furniture is old and worn. At first look it seems clean, there is a good size kitchen and OK size bedroom with a safe, size was good compared to the seating area (which you lose when the sofabed is folded out) and small bathroom (really small sink, toilet cramped next to it with the tp-roll hanging almost over the toilet bowl. They didn't have enought hooks for 4 person towels and jackets, so we used the drying rack we found. They had clean sheets and towels (no face cloths). Kitchen has no tea/handtowels/paper, so we bought it ourselves, the rest about 80% complete for 4 persons. There was a small table with 4 chairs. We stayed 6 nights and housekeeping never came to our room. Floor seemed clean, but upon close inspection there were dirty spots on the furniture, stained carpet, mouldy bathroom corners, flaky paint, 2 broken lamps that never got fixed (even after we had a maintenance ticket made at reception). The corridor was smelly, but wasn't a problem once we were in the room. So OK for us to stay once, because of the price, but if these apartments don't get an update, we won't be visiting again.…
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Ask for rooms on upper floors and not facing the freeway/market, that is probably more quiet.
You...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Chambers, General Manager at Fraser Place Canary Wharf
Responded 18 Aug 2023
Thank you for your feedback, and pleased to see that you think we are good value, but we do take on board areas we need to improve to make your next stay worth considering. The aircon does for around 30min after you turn it off makes a sound while it pumps the water away. We are addressing the issues you have raised here to ensure they the next guest to this apartment is not experiencing these, and we are truly sorry we missed the repair for 2 of your lights while staying here, both are now rectified. We hope to welcome you back to stay in one of our two bedroom apartments which will suit your family better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing place to stay, staff very friendly ,and very welcoming ..beds were comfy great night sleep..their was 3 of us we had one double bed and a large double sofa bed..we all had a great time & would recommend this place .
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Right by canary wharf location brilliant .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Chambers, General Manager at Fraser Place Canary Wharf
Responded 18 Aug 2023
We are pleased you had an amazing stay and hope the Mamma Mia Party was equally amazing, we hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The noise from the market was terrible. After 3 nights we asked to be moved. They agreed to move us to the other side but we had to pay an extra £100. That was a good deal he told us. Normally he would charge £120! (He did acknowledge that our room was known to be a noisy room). Our next room had noise from the building site that started at 8am everyday. The portable AC unit was incredibly noisy as well and impossible to turn down. The blinds didn’t fit the window, (lots of night lights). The bathroom was very hot, as the fan was useless. We stayed here for 13 nights and paid more than £3000. I definitely did not get value for money. When we moved I left a makeup mirror behind on the window sill. I asked several times for it back but never got an answer or apology. Our room was cleaned once and the rest of the time we had to ask for clean towels and toilet paper. ! This is an expensive hotel and 4 star rating! Do not stay here if you want a relaxing holiday. …
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Don’t stay here. It’s incredibly noisy and too far from the Tube. Not value for money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have stayed here in the past nice and easy for access to the city plus parking on site. However on this occasion our room was completely surrounded by building works so be aware. This starts at 7:30am and doesn’t stop until 6pm. There was so much noise you can’t use the balcony with out hearing the pole driver, banging and constant beeping. It’s such a shame as it spoilt our stay.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Noisy location due to building works outside the property.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Chambers, General Manager at Fraser Place Canary Wharf
Responded 18 Aug 2023
Thank you for being a loyal customer, staying with us multiple times. We are sorry to learn your stay were spoilt by the development near us by Canary Wharf Group, and they were very noise at times over the summer due pilling works which they have now completed. There is still building works taking place, but it is not so noisy now in August. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Towel rack is a burner - literally - be super careful - reported the case and nothing - in the US you would sue the hotel chain - staff helped with burn cream but were not well prepared - don’t leave your children in the bathroom alone - extremely Dangerous
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Date of stay: June 2023Trip type: Travelled on business
Room Tip: Avoid using the bathroom without placing two towels over the towel rack
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Chambers, General Manager at Fraser Place Canary Wharf
Responded 18 Aug 2023
We are extremely sorry for wat happened and have communicated this to you. We have had all our towel rails checked and ensured they are not overheating due to a faulty element that happened in your bathroom.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room set up incorrectly, which they corrected, but then left dirt where the sofabed had been covering it. Room 509, one socket not working in the kitchen. Grouting needs cleaning in the bathrooms. That said, the beds are comfortable, the shower is good, and the towels large and soft. There is plentiful free tea and coffee from the relaxation area by reception.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Chambers, General Manager at Fraser Place Canary Wharf
Responded 27 Mar 2023
Thank you for your feed back and any issues raised have been addressed in room 509, I am glad you enjoyed our beds, shower with large soft towels, and our free Nespresso coffee and teas from Reception area. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful clean room, with an extraordinary view. Outstanding service from the team, in particular Rahul who went above and beyond ensuring all was ok with our stay. Also our checkout went smooth, very friendly staff.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Chambers, General Manager at Fraser Place Canary Wharf
Responded 14 Mar 2023
Thank you for taking the time to leave us a review, it has been shared with the staff and we all hope to welcome you back in near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$139 - US$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fraser place canary wharf hotel london, fraser place canary wharf london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
108
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Claim Your ListingFRASER PLACE CANARY WHARF - Updated 2023 Reviews (London)
Frequently Asked Questions about Fraser Place Canary Wharf
Which popular attractions are close to Fraser Place Canary Wharf?
Nearby attractions include Crossrail Place Roof Garden (0.1 miles), Billingsgate Market (0.1 miles), and Ice Rink Canary Wharf (0.3 miles).
What are some of the property amenities at Fraser Place Canary Wharf?
Some of the more popular amenities offered include free wifi, laundry service, and reduced mobility rooms.
Which room amenities are available at Fraser Place Canary Wharf?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Fraser Place Canary Wharf?
Guests can enjoy free instant coffee during their stay.
Is parking available at Fraser Place Canary Wharf?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Fraser Place Canary Wharf?
Conveniently located restaurants include Dishoom Canary Wharf, Bella Cosa, and The Gun, Docklands.
Are any cleaning services offered at Fraser Place Canary Wharf?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Fraser Place Canary Wharf?
The staff speaks multiple languages, including English, Italian, Bulgarian, and Norwegian.
Are there any historical sites close to Fraser Place Canary Wharf?
Many travellers enjoy visiting Houses of Parliament (4.9 miles), Tower of London (2.8 miles), and Theatre Royal Drury Lane (4.7 miles).
Does Fraser Place Canary Wharf have any great views?
Yes, guests often enjoy the harbour view available here.
Is Fraser Place Canary Wharf accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.