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Malmaison London

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Traveller (556)
Room & Suite (217)
Dining (78)
Ratings and reviews
#228 of 1,086 Hotels in London
Certificate of Excellence
  • Excellent52%
  • Very good30%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Wheelchair access
Conference Facilities
Dry Cleaning
Free Parking
4 Star Hotel
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Location and contact
18-21 Charterhouse Square, London EC1M 6AH, England
6.6 miles to London City Airport
205 restaurants are within a 0.25 mile radius
0.5 miles from St. Paul's Cathedral
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Rooms
8 Aug9 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,729)
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All reviewscharterhouse squarebarbican tube stationsmithfield marketquiet squarelovely hotelclub roomst paulsbuilding workwalk in showerstandard roommini barreception staffcooked breakfastcoffee machinegreat showercomfy bedlovely room
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1,461 - 1,465 of 1,669 reviews
Reviewed 29 August 2012 via mobile

Everything about this hotel pleased me when I checked in last night. Great location in a buzzing part of London, very handy for the City, lovely decor and finished to a very high standard. I am in what I can only imagine is a larger...More

Thank Mark M
Response from Dean M, Manager at Malmaison LondonResponded 30 August 2012

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you enjoyed your time with us. I'm sorry you did not find the room service food well priced and I will check these compared...More

Reviewed 28 August 2012

My wife and I were staying in London for a weekend to take in some tourist sights and some comedy in the centre of town. We have stayed with Malmaison before in a couple of different locations and have always been very happy with this...More

1  Thank staffjim
Response from Dean M, Manager at Malmaison LondonResponded 29 August 2012

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you enjoyed your time with us. The hotel will be commencing with a refurbishment early next year but in the meantime we will action...More

Reviewed 28 August 2012

Our daughter had treated us to a stay, travel and a show as a Thank You for her recent wedding. The hotel is just lovely, we were greeted by a young lady who made us feel very welcome and all the staff we came across...More

Thank JeanieBlackburnLancs
Response from Dean M, Manager at Malmaison LondonResponded 29 August 2012

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you enjoyed your time with us. Please let me know if you stay with us in the future so I can ensure we allocate...More

Reviewed 28 August 2012

We have just returned from a 3 night stay here. The staff were very pleasant and helpful but the amenities were limited with the only lounge being the entrance foyer. The downstairs basement bar and restaurant were dark with only a little natural light. I'm...More

1  Thank MARTIN D
Response from Dean M, Manager at Malmaison LondonResponded 29 August 2012

Thank you for taking the time to review your stay with us at London Malmaison. Please accept my apologies for the hardness of your mattress. I would be grateful if you could contact me with your details so I can discuss this further. Dmadge@malmaison.com I...More

Reviewed 28 August 2012

Good location, comfortable rooms, working wifi. What more could you want? We stayed here while visiting London for a post-Olympic wedding. Our room was ready for us at 11am when we arrived from the overnight flight - always a nice bonus. The room was comfortable...More

Thank coco9nyc
Response from Dean M, Manager at Malmaison LondonResponded 29 August 2012

Thank you for taking the time to review your stay with us at London Malmaison. I was delighted to read that you enjoyed your time with us. Sorry about the room key cards! On behalf of all the team at Malmaison we look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$143 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#175 Luxury Hotel in London
#183 Romantic Hotel in London
#264 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$143 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#175 Luxury Hotel in London
#183 Romantic Hotel in London
#264 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (556)
Room & Suite (217)
Dining (78)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Nearby
Clerkenwell
Owing to its proximity to Smithfield Market – the site
of an ancient meat market which remains in operation
today – Clerkenwell boasts a plethora of globally
renowned restaurants, fabulous local eateries, and
some of London's favorite pubs. This isn't merely a
focal point for all things foodie though. Spend enough
time wondering through the area's maze of streets and
you might become accustomed to the litany of slinky
...More
Questions & Answers
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CLBS
28 June 2018|
AnswerShow all 3 answers
Response from Maholi D | Reviewed this property |
Hi there. Like 15 minutes!. You can use google maps and its a big help when you are there in London :)
1
Vote
design12018
21 January 2018|
AnswerShow all 8 answers
Response from NaderDeputyManager | Property representative |
Yes it is Walking distance, just a few minutes. Hope to see you soon. Stephanie - GM
0
Votes
Room Tips
"we got the room 118 and it was nice with street view"
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"All Good, modern very clean and quiet"
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"Overlook the gardens!"
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"drink Gin first and then you wont care."
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