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The Bentley London

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27-33 Harrington Gardens, London SW7 4JX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (459)
360
Panoramas (21)
Room & Suite (457)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 19/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Bentley London
Updated 19/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#299 of 1,158 hotels in London
Location
Cleanliness
Service
Value
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements.
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Full view
Property amenities
Free internet
Hot bath
Fitness Centre with Gym / Workout Room
Breakfast available
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Paid wifi
Sauna
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Classic
Languages Spoken
English, French, Spanish, Arabic and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
97Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
1,016Reviews7Q+A100Room tips
Traveller rating
  • 599
  • 232
  • 91
  • 55
  • 39
Time of year
Traveller type
Language
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  • English
Popular mentions
Sally B wrote a review Jan 2021
Cirencester, United Kingdom12 contributions15 helpful votes
We needed to stop overnight because of consecutive days at the royal Marsdrn hospital . Really pleased with the standard of hygiene and attention to care . Room was excellent and we had an outside delivery to the hotel of an Indian for our meal . Thoroughly recommend the hotel .
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Eva Leigh, General Manager at The Bentley London
Responded 20 Jan 2021
Dear Sakky B, Thank you for taking the time to write this wonderful review about your recent stay at The Bentley Hotel. It fills me with great joy to learn that you had such a wonderful experience and in particular as it is during these times that made your stay so special. I will be sure to pass on your brilliant feedback to all the team, it was a pleasure to have you here with us and I look forward to your return. Best wishes, Eva Leigh Hotel Manager
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Lisa S wrote a review Dec 2020
United Kingdom10 contributions13 helpful votes
Supposed 5 star hotel hid behind covid restrictions to offer unbelievable woeful level of service no restaurant or bar, no room service, no breakfast, no room cleaning or bed making , no clean sheets , no spa , extremely limited staff and an uncompromising duty manager who completely failed to acknowledge hotel inadequacy despite the hotel calling the day before to confirm the booking and failing to mention the fact that the only service the hotel would provide for their 5 star status would be a bed!
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Eva Leigh, General Manager at The Bentley London
Responded 17 Dec 2020
Dear Lisa S, I know how frustrating it must be to find this is the situation in hotels of every star rating at present and I am so sorry that this is the case. We along with the rest of our industry have carefully formulated our Covid Protocol following WHO, government and industry guidelines. It is standard practice to remove all unnecessary items from the rooms. Cleaning is no longer carried out without prior arrangement and most guests prefer that we do not enter the room at all during their stay. We do offer a light grab and go breakfast and the spa is open by appointment only – not an unusual specification even pre-Covid. All of this information is carefully detailed on our website and you were advised that the food & beverage outlets are currently closed during the pre-arrival phone call made specifically to advise you of this point. Believe me, it is not how we want to run our business – Covid protocols force us to operate in away that is completely counter intuitive. In general our guests have been very understanding of the current constraints but we do appreciate it must still come as quite a shock. Bear with us – hopefully this situation won’t last too much longer and we can go back to the full 5* service soon. Kind regards Eva Leigh Hotel Manager
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Sandeep J wrote a review Dec 2020
1 contribution1 helpful vote
We delayed our stay due to lockdown but weren't disappointed one bit when did finally did get there. Hotel seemed to have great Civid safe protocols and the staff were very attentive. We also made use of the spa which was amazing. Overall a great stay and would highly recommend.
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Eva Leigh, General Manager at The Bentley London
Responded 9 Dec 2020
Dear Sandeep, What a wonderful review! Delighted to hear you found the hotel comfortable to stay. It can be a bit tricky at the moment balancing expectations against the current constraints - we are trying our best to come up with solutions and I am so glad everything worked out for you and you enjoyed your visit. Do come and stay again soon, we will be delighted to welcome you back. Warmest regards Eva Leigh Hotel Manager
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Luke B wrote a review Nov 2020
Whiteley, United Kingdom41 contributions71 helpful votes
I love the Bentley hotel. Being candid, it's not as polished as some of the more modern hotels in London. But what it lacks in shiny finishes it makes up for in character and history. The location is great & the staff are always very attentive and accommodating. My wife and I have been regular visitors of The Bentley for over 10 years now and we'll be keeping it that way. The final point is cost.. It's actually very reasonable when compared to other London hotels we've visited.
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Date of stay: July 2020
Value
Rooms
Service
2 Helpful votes
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Response from Eva Leigh, General Manager at The Bentley London
Responded 2 Dec 2020
Dear bdbartram, Thank you for your lovely review. At The Bentley we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so glad we achieved this during your visit over and over again. We try so very hard to make every guests stay an amazing experience and its lovely to know when we have done so for last 10 yeras. Indeed we are blessed with our enviable central location in London - I will make sure you kind comments regarding the exceptional service are shared with my colleagues. We look forward to welcoming you back to The Bentley sometime very soon. Kind Regards, Eva Leigh Hotel Manager
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robin wrote a review Nov 2020
London, United Kingdom11 contributions30 helpful votes
Needed to stay overnight before a medical appointment and the hotel was exceptional....the room we had was excellent and they delivered a socially isolated breakfast which was outstanding. They were also rally helpful with vacating times.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip: we were on floor 7....excellent
See more room tips
1 Helpful vote
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Response from Eva Leigh, General Manager at The Bentley London
Responded 11 Nov 2020
Dear ap579, Thank you ever so much for taking the time to write a lovely review for the Bentley London. I am so pleased you enjoyed all the touches to your hotel experience during these times and that it was worth visit! We would love to welcome you back to the Bentley London. Kind regards, Eva Leigh Hotel Manager
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Previous
PRICE RANGE
US$294 - US$439 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the bentley hotel london, hilton international london
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
64
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Frequently Asked Questions about The Bentley London
Which popular attractions are close to The Bentley London?
Nearby attractions include The Drayton Arms Theatre (0.1 miles), Duke of Clarence (0.1 miles), and Grosvenor Casino Gloucester Road London (0.06 miles).
What are some of the property amenities at The Bentley London?
Some of the more popular amenities offered include a fitness centre, a spa, and airport transportation.
Which room amenities are available at The Bentley London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Bentley London?
Guests can enjoy breakfast during their stay.
What are some restaurants close to The Bentley London?
Conveniently located restaurants include Light of India, Town House, and Aux Merveilleux de Fred.
Are there opportunities to exercise at The Bentley London?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does The Bentley London have an airport shuttle?
Yes, The Bentley London offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Bentley London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Bentley London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Bentley London?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Arabic.
Are there any historical sites close to The Bentley London?
Many travellers enjoy visiting Churchill War Rooms (2.4 miles), Tower of London (4.8 miles), and Houses of Parliament (2.6 miles).