We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London Excel

Visit hotel website
Traveller (703)
Room & Suite (288)
Dining (52)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$122.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e5abb50a980446f1afdf2b3fb3a75e4a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":291617,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32438017],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":127,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e5abb50a980446f1afdf2b3fb3a75e4a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":137,"lowestMetaPrice":122,"additionalPartner":false,"highestMetaPriceDisplay":137,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":137,"lowestMetaPrice":122,"highestMetaPriceDisplay":137,"hotelName":"Novotel London Excel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU1YWJiNTBhOTgwNDQ2ZjFhZmRmMmIzZmIzYTc1ZTRhIiwiQUlLIjoiZDBkNzM4MTYxNTNmNGM0NThlNTQzNTc3YTc1ZjFmYTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "US$122", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32438017":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
  • Excellent37%
  • Very good44%
  • Average13%
  • Poor4%
  • Terrible2%
Certificate of Excellence
GreenLeaders Bronze level
A contemporary waterfront hotel located 150 metres from the ExCeL London & ICC (Exhibition Centre)and near the O2 Arena, Canary Wharf, Stratford, London City Airport (LCY) and historic Greenwich. The hotel is ideally located in the capital’s dynamic eastside and close to Westfield Stratford City shopping centre, which is only 10 minutes away. Novotel London ExCeL is a 5 minute walk from Custom House D.L.R. station. All Novation rooms have en-suite bathrooms with a bath and separate shower unit, as well as pivoting desk for working or dining, high speed internet, Wi-Fi access and satellite TV. The Upper Deck Restaurant offers panoramic views in a relaxed environment overlooking Royal Victoria Dock. Open from 6am to 10.00pm the Upper Deck also offers 24-hour room service. Paid car parking available.
Read more
Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Business Centre with Internet Access
Wheelchair access
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
Harbour View
Marina View
Hotel links
Visit hotel website
Hotel deals
Full view
76Somewhat walkable
Grade: 76 out of 100
27Restaurantswithin 0.25 miles
4Attractionswithin 0.25 miles
Reviews (2,586)
Filter reviews
2,080 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviews city airport royal victoria the emirates cable car emirates airline canning town separate toilet dlr station docklands light railway jubilee line sofa bed canary wharf tesco express bath and shower easy access modern hotel full english family room
Updating list...
1 - 5 of 2,080 reviews
Reviewed yesterday

We stayed here in August as minimal distance for the Excel Centre. Brilliant hotel, very comfortable with decent size rooms and great shower. Good amount of wardrobe space too. Check-in straightforward especially as busy period with convention that weekend. Very good breakfast and gym, steam...More

Thank BlondeAdventure
Response from NovotelLondonExCeL, Manager at Novotel London ExcelResponded yesterday

Hi BlondeAdventure, Thank you very much for the fantastic review. We really appreciate your kind words and look forward to welcoming you back in the near future. Many Thanks, Niall McGurn Operations Manager

Hotel's Favourite
Reviewed 3 weeks ago

Firstly the booking from the start was easy - as it was my girlfriends birthday treat to see Michael McIntyre at The O2 I enquired as to whether they could upgrade us. Straight away an e-mail came back saying that yes as the hotel wasn't...More

1  Thank GreenholmeBee
Response from NovotelLondonExCeL, Manager at Novotel London ExcelResponded 3 weeks ago

WOW, thanks for the fantastic review GreenholmeBee. This is a great read and i have already shared with our full team. I am delighted to see Sahara stood out for you and arranged the cake. We look forward to seeing you soon. Many Thanks Niall...More

Reviewed 2 days ago via mobile

Lovely welcome on arrival. Room was spacious and comfortable. Great selection at breakfast and very fresh. Modern hotel with large reception area and bar. Cleanliness and service excellent. Upgrade to room request was unavailable as hotel was full and we were given complimentary drinks at...More

Thank porteynon_13
Response from NovotelLondonExCeL, Manager at Novotel London ExcelResponded yesterday

Hi porteynon_13, Thank you for the awesome review, we really appreciate your kind words and look forward to welcoming you back in the near future. Many Thanks, Niall McGurn Operations Manager

Reviewed 2 days ago

Well have used this hotel on a couple of occasions but our visit this time wasn’t up to parr. Booked a double, was given a twin, changed rooms, smaller than we’ve had in the past, bathroom was a wet room, not a huge problem, but...More

Thank Andy C
Response from NovotelLondonExCeL, Manager at Novotel London ExcelResponded yesterday

Hi Andy C, Thanks for taking your time to write a review of your experience with us. We have taken note of your feedback and i hope we can welcome you back to Novotel London Excel in the near future. Many Thanks, Niall McGurn Operations...More

Reviewed 2 days ago

We booked for ComicCon and this was the closest Hotel. Although it was more expensive it was a beautiful hotel, very clean, great food and speedy service. We would definitely stay there again and I would recommend it very highly.

Review collected in partnership with Accorhotels.com
Thank Passport44502756883
Response from NovotelLondonExCeL, Manager at Novotel London ExcelResponded yesterday

WOW thanks for the 5 star review Passport44502756883. We really appreciate your kind words and i look forward to welcoming you back in the near future. Many Thanks, Niall McGurn Operations Manager

View more reviews
Questions & Answers
Ask a question
Clare R
28 September 2018|
AnswerShow all 3 answers
Response from pamlladro | Reviewed this property |
Sorry, we didn’t use the car park, we travelled by train
arik c
27 September 2018|
AnswerShow all 3 answers
Response from C J H | Reviewed this property |
The DLR (District Light Railway) Station which runs to Canning Town to connect with the Jubilee Line is approximately 5 minutes away. Trains from the DLR run to the Bank on the Central Line. Public Transportation is easy... More
27 September 2018|
AnswerShow all 4 answers
Response from sbj681 | Reviewed this property |
From my stays, the toilet is generally separate from the rest of the bathroom, but if you want to make sure ring the hotel to check if that is true if all rooms.
Room Tips
"Higher floor"
Read review
"When booking a room make sure it doesn’t change type of room"
2 days ago
Read review
"Fantastic "
2 weeks ago
Read review
"Get a room facing the Excel or the Boat Hotel"
2 Oct 2018
Read review
Show More 
US$81 - US$323 (Based on Average Rates for a Standard Room)
novotel london excel hotel londonaccor london excellondon novotel
United KingdomEnglandLondonEast End / East LondonDocklands / Canary Wharf / Isle of Dogs
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing