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Marrable's Hotel (formerly The Zetter Hotel)

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Traveller (353)
360
Panoramas (3)
Room & Suite (188)
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About

#204 of 1,130 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Marrable's Hotel has 59 bedrooms including 7 rooftop studios all with a private outdoor terrace. Located in fashionable Clerkenwell, the hotel is a perfect destination for those looking for hotels with style, comfort and bags of personality. Built by eco-conscious hoteliers, the hotel uses energy-saving technology and eco-friendly materials wherever possible. This approach also includes water pumped from the hotel's own 1500-foot bore-hole beneath the building which not only helps make the building self sustaining but also supplies hotel's bottled spring water that is served in the restaurant and rooms. Award-winning Cocktail Lounge at sister hotel The Zetter Townhouse Clerkenwell.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Bicycles available
Airport transportation
Meeting rooms
24-hour security
Baggage storage
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Taxi service
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Spanish, Italian and 1 more
1,127Review5Q+A100Room tips

Reviews
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dorienbrugman wrote a review Mar 2024
Kolhorn, The Netherlands1 contribution
This is a hotel with quirky rooms which are clean and excellent rain shower. Situated at an excellent location, bus stops in front of the hotel and tube five minutes walk. The staff is very helpful and friendly.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 2 weeks ago
Dear dorienbrugman, Thank you for sharing your positive experience with us! We are thrilled to hear that you enjoyed our quirky yet clean rooms and the excellent rain shower facilities. It's wonderful to know that our hotel's location served you well, with convenient access to bus stops right outside and the tube just a short walk away. We take great pride in our team, and we're delighted that you found our staff to be very helpful and friendly. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're glad to hear that we met your expectations in this regard. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tintable wrote a review Feb 2024
Inca, Spain37 contributions83 helpful votes
We checked in and after finding our reservation the only thing the desk attendant said/asked was "Do you want your room cleaned?" Not a hello, a welcome, or any description of the hotel, the (included) breakfast, or the room amenities. We schlepped to the room and didn't find much of anything. Only after someone came to fix the safe were we told there was a coffee station at the end of the hall, the breakfast hours, etc. All in all the hotel was wonderful. Lovely bed, decent views, fantastic coffee (at the coffee station). Even the breakfast, once understood, wasn't bad. The location isn't fabulous, but Clerkenwell, a major transport hub is 5+ minutes walk. We would come back here but we're not expecting a welcome from the front desk.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 2 weeks ago
Dear tintable, Thank you for taking the time to share your feedback with us. We sincerely apologise for the lack of warm welcome and information provided during your check-in experience. Your comments are truly valuable to us as they highlight areas where we can improve our service. We are delighted to hear that you found our hotel to be wonderful overall, with a lovely bed, decent views, and fantastic coffee. We appreciate your kind words about our breakfast once you discovered it. Rest assured, we will address the communication gap at the front desk to ensure that all guests receive a warm welcome and are provided with necessary information about our amenities and services upon check-in. We are glad to hear that despite the initial shortcomings, you would consider returning to our hotel. We will strive to make your next stay even more enjoyable and welcoming. Thank you again for your feedback, and we look forward to welcoming you back in the future. Warm regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stuart G wrote a review Jan 2024
Nottingham87 contributions35 helpful votes
Paid a little extra for a slightly bigger room - well worth it. Great bed , lovely bathroom , with Robes. Tea , Coffee and water at the end of the hall. Quiet and with fantastic staff who were very helpful , polite and made you feel very welcome.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Worth getting a slightly larger room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 31 Jan 2024
Dear, Extracover. Thank you for taking the time to share your positive experience with us. We are delighted to hear that opting for a slightly bigger room was well worth it and that you enjoyed the great bed, lovely bathroom, and the added touch of robes. It's wonderful to know that the amenities such as tea, coffee, and water at the end of the hall contributed to your convenience. We're especially pleased that you found our staff to be fantastic, helpful, polite, and welcoming. Creating a warm and inviting atmosphere is a top priority for us, and your feedback reinforces our commitment to providing excellent service. We appreciate your choice to stay with us, and we look forward to the opportunity to welcome you back for another enjoyable stay. If there's anything specific you'd like to share about your visit or any suggestions for improvement, please feel free to let us know. Warmest Regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SirJ0 wrote a review Jan 2024
Milan, Italy1010 contributions276 helpful votes
Very nice hotel in Clerkenwell, suitable for both business and leisure. Comfortable and silent room (despite the works on the front side of the building) , super friendly and helpful staff, very good breakfast cooked express. Highly recommended.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Avoid rooms on front side as it is all covered by scaffoldings at present.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 31 Jan 2024
Dear, SirJ0. Thank you for taking the time to share your positive experience at our hotel in Clerkenwell. We are thrilled to hear that you found our establishment to be very nice and suitable for both business and leisure travellers. It's fantastic to know that despite the ongoing works on the front side of the building, your room remained comfortable and silent, providing you with a peaceful stay. We are delighted that our staff contributed to your positive experience with their super-friendly and helpful service. Your compliments on our express breakfast are greatly appreciated, and we are pleased to have met your expectations in this regard. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like to share about your visit or any suggestions for improvement, please feel free to let us know. Thank you again for choosing our hotel, and we appreciate your positive feedback. Kind Regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sue b wrote a review Dec 2023
Truro, United Kingdom3 contributions3 helpful votes
Having stayed at a Zetter Townhouse I expected a similar standard and service ( especially as the cost of the room was the same -£400+) …I was hugely disappointed! Dismal service at reception, room basic and small, coffee tea etc were out on the landing (and due to machine failure on another floor!),no heating in bathroom and noisy room heating. The hotel has zero atmosphere and little else to recommend it…I will not be staying here again.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 31 Jan 2024
Dear, 965sueb965. Thank you for sharing your feedback with us, and we sincerely apologise that your experience did not meet the expectations set by your previous stay at Zetter Townhouse. We genuinely regret any disappointment you may have experienced during your time with us. Your comments about the service at reception, the room amenities, and the overall atmosphere are concerning, and we take these matters seriously. We apologize for any inconvenience caused by the coffee and tea availability issues and the lack of heating in the bathroom. Your feedback will be shared with our team for immediate improvement. We understand the importance of creating a welcoming atmosphere for our guests, and we regret if we fell short in this regard during your stay. Rest assured, we will be reviewing our processes and addressing the areas you've highlighted to enhance the overall guest experience. We appreciate you bringing these concerns to our attention, and we sincerely hope you will reconsider staying with us in the future. If you decide to give us another chance, please reach out to myself directly, and we will do our best to make your next stay more enjoyable. Thank you for your understanding and for providing us with an opportunity to improve. Kind Regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luca B wrote a review Nov 2023
Dubai, United Arab Emirates281 contributions152 helpful votes
Nice boutique Hotel, very convenient location closed to Farrington station. Rooms are nice for the London size standard, well designed and clean. Breakfast was basic but good, very quite and intimate Hotel.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 31 Jan 2024
Dear, Passionfortravel. Thank you for taking the time to share your positive experience at our boutique hotel. We are delighted to hear that you found our location near Farringdon station to be very convenient. It's great to know that our rooms, though adhering to London size standards, met your expectations with their design and cleanliness. We're glad you enjoyed the breakfast, and your description of the hotel as "quiet and intimate" is truly appreciated. Creating a serene and comfortable atmosphere for our guests is one of our top priorities. Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything specific you'd like to see improved or added to enhance your future visits, please feel free to share your suggestions. Thank you for choosing our boutique hotel, and we look forward to hosting you again in the future. Kind Regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason W wrote a review Nov 2023
Southwick, United Kingdom4 contributions2 helpful votes
Room was nice but our shower was terrible. Kept loosing pressure and temperature. Staff were not helpful with this matter. The outdoor bath was lovely and the bed was very comfortable. The facilities were OK and the initial staff at checking were lovely.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 31 Jan 2024
Dear, Woolcom. Thank you for providing feedback on your recent stay with us. We're pleased to hear that you enjoyed the aesthetics of your room, the outdoor bath, and found the bed to be very comfortable. Your positive comments about the initial check-in staff are greatly appreciated. However, we sincerely apologise for the inconvenience you faced with the shower. It's disappointing to learn that the pressure and temperature were not up to the standards we strive to maintain. Please be assured that we take this matter seriously, and we will address it promptly to ensure a more consistent and enjoyable experience for our guests. We're sorry to hear that our staff did not meet your expectations in resolving the issue. This is not the level of service we aim to provide, and we will use your feedback to improve our communication and responsiveness. Your feedback is crucial to our ongoing efforts to enhance our facilities and services. We would appreciate the opportunity to make things right. If you plan to stay with us again, please reach out to myself directly, and we will ensure that your next visit exceeds your expectations. Thank you for bringing these concerns to our attention, and we hope to have another chance to welcome you back for a more positive experience. Best Regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kenneth wrote a review Oct 2023
Bodo, Norway4 contributions2 helpful votes
Over all this was good value for money. The rooms were clean, the bed ok, coffe and tea in every floor.. all we needed for a weekend in London. 5 min to Farrington station and the underground. Quiet area, and no from other guests or from the outside..
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 31 Jan 2024
Dear, khjulstad. Thank you for sharing your experience with us. We're thrilled to hear that you found our hotel to be good value for money and that the cleanliness of the rooms, along with the availability of coffee and tea on every floor, contributed to a comfortable stay. It's great to know that the convenient location, just 5 minutes away from Farringdon station and the underground, met your expectations. We understand the importance of a peaceful environment, and we're pleased that you found our area to be quiet without disturbances from other guests or external noise. Your feedback is invaluable to us, and we appreciate you taking the time to share your positive experience. Should your travels bring you back to London, we would be delighted to welcome you again. Thank you for choosing us for your weekend getaway. Best Regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle H wrote a review Oct 2023
Uckfield, United Kingdom69 contributions48 helpful votes
+1
We booked three rooms and travelled with friends for our wedding anniversary. I emailed the hotel before we arrived and upon arrival we were given an upgrade to the top floor. The room was fantastic with expensive furnishings and a great balcony view. Sadly we couldn't find any milk for the coffee machine and were not informed there was a pantry on the floor below. Reception did not answer when we called to ask about it and the Aircon. The hotel put petals on our bed which was a really nice touch Breakfast was excellent but expensive and they had no HP sauce which was disappointing. The pillows and bed were incredibly comfortable and we would not hesitate in returning. Staff were all very friendly. Our friends enjoyed thei stay too.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 31 Jan 2024
Dear, Michelle. Thank you for taking the time to share your experience at our hotel for your wedding anniversary. We are delighted to hear that you had a fantastic stay and that you appreciated the upgrade to the top floor with its beautiful furnishings and balcony view. It's wonderful to know that the special touches, such as the petals on your bed, added to the overall charm of your celebration. We apologise for any inconvenience you faced with the coffee machine and the Aircon. Your feedback is valuable, and we will address these communication gaps with our team to ensure a more seamless experience for future guests. We are pleased to hear that you found our staff to be friendly and that your friends also enjoyed their stay. It's great to know that the comfortable bed and pillows contributed to a restful night's sleep. We appreciate your comments about the breakfast, and we will certainly take note of your suggestion regarding the availability of HP sauce. Your feedback helps us to continuously improve our services. We look forward to the opportunity to welcome you back for another memorable stay. Thank you again for choosing our hotel for such a special occasion. Warm regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jwinks79 wrote a review Sept 2023
London, United Kingdom2 contributions
The hotel was easy to find, lovely decor and quality of furnishings. The restaurant was under renovations at the time of our stay which was a bit of a shame but there were still other options available to us. The room itself was beautiful with great facilities. Nice and quiet too. Would highly recommend.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Altan Buyukgiray, General Manager at Marrable's Hotel (formerly The Zetter Hotel)
Responded 31 Jan 2024
Dear, Jwinks. We are very thankful for your review and that you had an enjoyable stay at our hotel. Your kind words have been passed onto the team and we very much look forward to welcoming you back in the near future. Best Regards, Altan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£149 - £283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the zetter hotel and townhouse, zetter hotel london, zetter london
LOCATION
United KingdomEnglandLondonClerkenwell / Islington
NUMBER OF ROOMS
59
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MARRABLE'S HOTEL (FORMERLY THE ZETTER HOTEL) - Updated 2024 (London)

Frequently Asked Questions about Marrable's Hotel (formerly The Zetter Hotel)
Which popular attractions are close to Marrable's Hotel (formerly The Zetter Hotel)?
Nearby attractions include Houdini's Escape Room Experience Ltd - Lady Chastity's Reserve, Farringdon (0.2 miles), DM Bespoke Jewellery (0.3 miles), and Hearts of London (0.2 miles).
What are some of the property amenities at Marrable's Hotel (formerly The Zetter Hotel)?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Marrable's Hotel (formerly The Zetter Hotel)?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marrable's Hotel (formerly The Zetter Hotel)?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Marrable's Hotel (formerly The Zetter Hotel)?
Conveniently located restaurants include Anglo, The Peasant, and Sushi Tetsu.
Does Marrable's Hotel (formerly The Zetter Hotel) have airport transportation?
Yes, Marrable's Hotel (formerly The Zetter Hotel) offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Marrable's Hotel (formerly The Zetter Hotel) located near the city centre?
Yes, it is 0.4 miles away from the centre of London.
Are any cleaning services offered at Marrable's Hotel (formerly The Zetter Hotel)?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Marrable's Hotel (formerly The Zetter Hotel)?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Marrable's Hotel (formerly The Zetter Hotel)?
Many travellers enjoy visiting Houses of Parliament (1.8 miles), Tower of London (1.6 miles), and Churchill War Rooms (1.8 miles).
Is Marrable's Hotel (formerly The Zetter Hotel) accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.