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Hotel ibis budget London City Airport

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#677 of 1,080 Hotels in London
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel ibis budget London City Airport
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820 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Reviewed yesterday NEW

We booked this hotel last minute and the price was very good for london a room for the night cost £44.00. The hotel is a good place if you are there just to rest your head as amenities are basic as you would expect from a budget hotel. There are shops near by but it is very difficult to find...

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Helpful?
Thank Dazz T
Zurich, Switzerland
Reviewed 5 days ago NEWvia mobile

We booked this hotel because it was close to the Excel where we were going for the boat show. The main reason was because we drive into London and wanted to be able to park the car. This hotel offers free parking which is a rarity for London hotels. The rooms were basic but spotlessly clean towels and soap are...

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Thank Anna B
London, United Kingdom
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank Edward M
Greater London, United Kingdom
Reviewed 1 week ago

Very quiet and peaceful hotel. Location is great easy access to O2 excel and docklands. Value for money. Would recommend to friends and family. Friendly and helpful staff, easy check in and out. Room very comfortable.

Review collected in partnership with Ibis Hotels
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Thank remaureen
Portsmouth, New Hampshire
Reviewed 2 weeks ago

My 11th stay in this hotel very close to my company head office, but always the same incredible issue. Rude & unhelpful staff specially the receptionist lady. All staff probably from same country including the general manager not professional. I always stayed minimum 2 hours in the reception lobby to use the free internet computer. , The general manager and...

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3Thank jsteward2016
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to post a comment and share your experience about your recent stays at Ibis Budget London City Airport. I am really disappointed about the serious issue with regards to the lack of professionalism of the hotel staff you have highlighted. I agree, this is not acceptable. Thank you once again for your feedback which...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Don't be put off by the location on the other side of the cross rail track. A 10 minute walk from/to London City with lots of luggage suggest a cab. I found the Ibis Budget an excellent find, the staff are helpful and very welcoming. The room though basic has a very comfortable bed and a compact good shower and...

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Thank MartynG_11
Wajid M, General Manager at Hotel ibis budget London City Airport, responded to this review

We very much appreciate your comments regarding your stay at the ibis budget London City Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Rozenburg, Zuid-Holland, Netherlands
Reviewed 3 weeks ago

Stayed here 1 night for business. The hotel is located close the airport £8 taxi ride or a 15 minute walk. I wouldn't recommend to walk as it is not easy to find. The hotel is as it says budget but has everything you need. A clean room, comfy bed and friendly staff. It has no restaurant and as there...

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Thank Rifvisje
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to post a review about your stay with us. Thank you for your kind words and compliments. We are really delighted that you enjoyed your stay, and we remain fully committed to continue to deliver a great service to our guests. Hope we will have the opportunity to provide you again another genuine service...

A TripAdvisor Member
2 reviews
7 helpful votes
Reviewed 3 weeks ago

Great location just outside London. 5 minute walk to pontoon dock dlr station. rooms clean and good continental breakfast. great value for money if on a budget. we have used this hotel several times with out any problems

Review collected in partnership with Accorhotels.com
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Thank A TripAdvisor Member
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to leave us your thoughts and share your experience about your stay at Ibis BUdget London City Airport. Our team is delighted to hear that you enjoyed your stay. Thank you for your kind comments and compliments. We really appreciate your loyalty. Please be assured that we remain fully involved to provide a genuine...

London, United Kingdom
Reviewed 4 weeks ago

This low priced budget accommodation that proves you get what you pay for. The rooms are ok, basic. The heater was way to small, and the room was freezing and remained cold all night. The service is beyond poor. Upon arrival were two trainees laughing and chatting on their phones. The door key had to be changed 3 times and...

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1Thank Derek H
Wajid M, General Manager at Hotel ibis budget London City Airport, responded to this review

Dear Derek, Thank you for taking the time to tell us about your experience at the ibis budget London City Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Exshaw, Canada
Reviewed 4 weeks ago via mobile

We ended up staying here unexpectedly due to problems with our flight, but we quite liked it. Rooms were clean and reception area very nice. Staff were great and professional. We also liked the restaurant, however would have enjoyed more attention from servers during the dinner.

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Thank cellist_libor
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

I am delighted that you could take time to post a comment about your recent stay in our hotels network. As we do not have a restaurant at Ibis London City Airport, you certainly stayed in a sister hotel. Please be assured that all our network is glad to hear that you enjoyed your stay, and your kind words and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis budget Hotel London City Airport is a low-cost hotel a short walk from London City Airport terminal. This London hotel well located at London Docklands with good transport links for central London. The hotel has 81 guest rooms and is 100% non-smoking. Each room comes with en-suite shower and a flat screen TV. A continental breakfast buffet is served every morning. The hotel offers on-site free parking and free Wi-Fi throughout the hotel. ... more   less 

Additional Information about Hotel ibis budget London City Airport

Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: £38 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget London City Airport 2*
Number of rooms: 81
Reservation Options:
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Also Known As:
Etap London
Hotel Style:
#37 Green Hotel in London
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London, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need kettle especially winter.”
 of 5 bubbles remaureen, 7 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles derekh478, 16 Dec 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles chrisbH4279JS, 30 Nov 2016 | Read review
“Had a good sleep in my room facing the car park on 3rd floor”
 of 5 bubbles cheshirenweng, 20 Nov 2016 | Read review
“Avoid a room at the front, the noise is terrible”
 of 5 bubbles stuartw800, 17 Nov 2016 | Read review
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