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Hotel ibis budget London City Airport

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#684 of 1,087 Hotels in London
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel ibis budget London City Airport
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833 Reviews from our TripAdvisor Community

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Showing 573: English reviews
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Fort William, United Kingdom
Reviewed 5 days ago NEW

What a dreadful place to stay i have stayed in better hostels, it all started from when i walked in the firm i worked for had booked it online for me and payed by card but because i did not have the card with me i was told i could not get accomodation i offered to pay with my own...

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Helpful?
Thank jammay
Zurich, Switzerland
HOTEL’S FAVOURITE REVIEW
Reviewed 11 January 2017 via mobile

We booked this hotel because it was close to the Excel where we were going for the boat show. The main reason was because we drive into London and wanted to be able to park the car. This hotel offers free parking which is a rarity for London hotels. The rooms were basic but spotlessly clean towels and soap are...

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Thank Anna B
About Hotel's Favourite Review
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

I am very grateful that you could take the time to share your experience about your recent stay at Ibis Budget London City Airport. Thank you for your kind words and compliments. Our team is delighted to hear that you enjoyed your stay. See you again very soon on your next trip. Kind regards Emmanuel Alley Assistant Manager

Reviewed 2 weeks ago via mobile

To start of with the customer service was terrible, utterly hideous. Cancelled our booking without even informing us because we made a late check in? Bare in mind, we called when we made the booking saying we will arrive extremely late and it was booked for 3. When we got there it said only booked for two. Problem was the...

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Helpful?
Thank Saira S
Wajid M, General Manager at Hotel ibis budget London City Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget London City Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 2 weeks ago via mobile

DO NOT BOOK THIS 'HOTEL'. You don't get half of what you deserve for the money. The room is like a prison cell, there was a high pitch noise coming from the extractor fan in the toilet so we asked to move rooms but the problem was the same in the new room. The toilet had no lock and the...

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Helpful?
Thank Charlotte M
Wajid M, General Manager at Hotel ibis budget London City Airport, responded to this review

Dear Charlotte Thank you for leaving a review, I am really sorry to see that we did not meet your expectations and I sincerely apologise At ibis budget we're committed to provide excellent service and your feedback is very important to us, it is my duty to reply to your review with our findings: You checked in the hotel as...

Rotterdam, The Netherlands
Reviewed 3 weeks ago

Fairly new and modern Ibis Budget Hotel close to London City Airport LCY. In walking distance to Excel too, though both routes were quite a challenge to figure out. If you travel light you can also take the short cut through housing area and pass over the train tracks by foot bridge/stairs. Friendly staff, room more than ok for price,...

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Helpful?
Thank MelanieN71
Wajid M, General Manager at Hotel ibis budget London City Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget London City Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

newcastle
Reviewed 3 weeks ago

I stayed several nights in January. The location of the hotel is ideal for the likes of Excel Arena, which is in walking distance, whilst there is a Tube Station within 5 minutes walking distance. The rooms are standard size for London & continental breakfast is plentiful. The availability of late night pizzas and well stocked options of drinks is...

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Helpful?
Thank red1hols
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to leave us your thoughts and share your experience about your stay at Ibis Budget London City Airport. Many thanks for your kind words and compliments. Our team is delighted to hear that your experience with us met your expectations. Please be assured that the issue highlighted about amenities will be addressed very soon....

Newcastle upon Tyne, United Kingdom
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Amaal A
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Llanwrtyd Wells, United Kingdom
Reviewed 17 January 2017 via mobile

As it says, this is a budget hotel. The room was basic, there are no tea and coffee making facilities or toiletries. It was very clean. Good reception staff. Good location for the ExCel but not sure that I'd wander around at night. The price is excellent so nothing to fault.

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Thank Virginia E
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to tell us about your stay at Ibis Budget London CIty Airport. Our team really appreciate your kind words and compliments about the cleanliness of our property, and also about the quality of the service delivered by the reception staff. According to our standard, Ibis Budget brand has no tea and coffee facilities in...

Reviewed 15 January 2017

We booked this hotel last minute and the price was very good for london a room for the night cost £44.00. The hotel is a good place if you are there just to rest your head as amenities are basic as you would expect from a budget hotel. There are shops near by but it is very difficult to find...

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Thank Dazz T
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to write a review about your recent visit to Ibis Budget London City Airport. We appreciate your feedback and I can assure you that we will look into the points your raised about different areas. In the meantime, I hope we can welcome you back again soon. Kind Regards Emmanuel Alley Assistant Manager

London, United Kingdom
Reviewed 11 January 2017

Review collected in partnership with Accorhotels.com
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Thank Edward M
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis budget Hotel London City Airport is a low-cost hotel a short walk from London City Airport terminal. This London hotel well located at London Docklands with good transport links for central London. The hotel has 81 guest rooms and is 100% non-smoking. Each room comes with en-suite shower and a flat screen TV. A continental breakfast buffet is served every morning. The hotel offers on-site free parking and free Wi-Fi throughout the hotel. ... more   less 

Additional Information about Hotel ibis budget London City Airport

Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: £39 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget London City Airport 2*
Number of rooms: 81
Reservation Options:
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Also Known As:
Etap London
Hotel Style:
#38 Green Hotel in London
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London, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only stayed one night and accepted the room i was given, ask for one at the front as it would be quieter”
 of 5 bubbles jammay, 17 Feb 2017 | Read review
“Rooms at the back side are more quiet, as the airport is in front of hotel.”
 of 5 bubbles MelanieN71, 1 Feb 2017 | Read review
“Need kettle especially winter.”
 of 5 bubbles remaureen, 7 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles derekh478, 16 Dec 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles chrisbH4279JS, 30 Nov 2016 | Read review
5 of 5