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DoubleTree by Hilton Hotel London - Chelsea

Booking.comUS$141*
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#153 of 1,089 Hotels in London
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel London - Chelsea
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1,323 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Chelsea
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Showing 1,151: English reviews
Bronx, New York
Reviewed 1 week ago NEW

Reservation Staff was very helpful . Answer my questions regarding making trains connections to get to downtown London which is about a 30 to 35 minute train ride. Extended my stay for a day with no problem. Family comfortable with the hotel. No Fitness Center in the hotel. Restaurants are a 10-15 minute walk.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank na2300
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear na2300, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to see that you had such a nice stay and that the team were so helpful and assisted you with directions and transport options. Great to also see that you even extended an additional night...

Weston, Massachusetts
Reviewed 1 week ago

The hotel is modern with clean, well stocked rooms. Our plan included breakfast which was a very substantial buffet with lots of choices and well prepared. The hotel has a small grocery/wine store across the street and our room had a small refrigerator. The hotel is very convenient to the rail line which connects with the Underground. (2 minute walk...

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Helpful?
Thank Robert T
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Robert T, Thank you for taking the time to post on your review of your recent visit to us here in Chelsea with your family. I am really happy to hear that you had such a lovely stay with us and that you found the hotel so nice and comfortable. Great to also see that you found our breakfast...

Mountain View, Wyoming
Reviewed 1 week ago

The hotel was nice and clean, but the staff is what makes this hotel stand out. They are extremely kind, welcoming, and helpful. We had a great holiday at this Doubletree! The breakfast and restaurant were great as well. Great options for vegans/vegetarians as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jesseh785
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear jesseh785, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to hear that you had such a wonderful stay and that you found the team so amazing - making for a great experience. Great to also see that you found the hotel...

Marlboro, New Jersey
Reviewed 1 week ago

Just returned from a 4 night stay at this hotel in London booked thru Groupon. Terrific staff all around, conveniently located near the Underground. Literally my only complaint was that the bath towels were too rough.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Adrienne E
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Adrienne E, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to see that you had such a lovely stay and that the team looked after you so well throughout your stay. Great to also see that our location worked so well for you -...

Coventry, United Kingdom
Reviewed 1 week ago

Ideal hotel for visitors to London Chelsea/Thames area. Very good for taxis and train services. 200yards from Thames riverside and pubs. Hotel has clean rooms, very good breakfast and generally ok. Surrounding area is a pleasant upmarket area of SW London. Overnight Parking nearby is typically London rates e,g, £25 per night.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mike F
Teaneck, New Jersey
Reviewed 1 week ago

Great experience. Arrived 3 hours before our check in time to drop off bags but they had a room already available! Beautiful hotel with plenty of space. Even though we were there for touristy things, my boyfriend and I loved the area! Lots Road Pub was great and the overground was right around the corner!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank sarahfB2238AB
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear sarahfB2238AB, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea with your boyfriend. I am delighted to see that you had such a great experience and that the team were so helpful - even managing to get you checked in early. Great to also see...

Charlotte
Reviewed 1 week ago

Air conditioning in the room is controlled by the front desk, not the customer. Amenities in the room did not work properly and maintenance could not repair. Overcharged for our stay but manager refused to correct the issue because of internal communication errors.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Abyss171
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Abyss171, Thank you for taking the time out of your day to post on your review of your recent stay with us here in Chelsea. I am very disappointed to hear that you had encountered these issues. I understand that Maike, our Front Office Manager, has already been in contact with you in regards to your query with your...

Solihull, United Kingdom
Reviewed 1 week ago via mobile

A great hotel and great location. Prices reasonable given location. Work needs to be done on staff training. I had wifi issues all day on a Sunday when had to get urgent presentation to client. Informed numerous members of staff and felt I was ignored until I spoke to duty manager on departure. I appreciate network issues happen but staff...

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Helpful?
Thank Neil M
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Neil M, Thank you for taking the time to post on your review of your stay with us here in Chelsea. I am happy to see that you found the hotel so great and that the location worked so well for you. I am sorry to hear that you had encountered an issue with wifi connection and that the...

Rayong, Rayong, Thailand
Reviewed 1 week ago

- Best value and good location. Hotel close to bus station and underground station. Use 30-40 mins to center of city but we can save budget for stay 7 nights - location in residence area , not more traffic and quite - all staff warm welcome and professional, feel we stay as home - breakfast is the best with good...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jakkawal
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Jakkawal, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to hear that you had such a wonderful stay and found that we offered such great value for money and great location. Great to also see that the team looked after you...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 1 week ago

Had a lovely stay here, all staff were friendly and helpful but in particular Abbie from reception who helped us to enjoy our evening by advising as we had never been to the area before. Room was clean and tidy, breakfast was lovely no complaints what so ever.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank A TripAdvisor Member
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear guest, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to see that you had such a lovely stay with us and that the team looked after you so well - especially Abbie on reception. She will be delighted to hear that...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Boasting a fantastic location at the acclaimed Imperial Wharf, DoubleTree by Hilton Hotel London - Chelsea is an ideal base in the heart of the prestigious area of Chelsea. From our hotel, guests can explore the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour; watch a Premiership football match at the Chelsea and Fulham Football Clubs or visit some of London's most popular attractions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Chelsea

Address: Imperial Rd | Imperial Wharf, London SW6 2GA, England (Formerly Jurys Inn London Chelsea)
Region: United Kingdom > England > London
Price Range: £103 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Chelsea 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Jurys Inn Chelsea Hotel London
Jurys Hotel Chelsea
Jurys Hotel London
Hotel Style:
#107 Family Hotel in London
#123 Luxury Hotel in London
#154 Business Hotel in London
#224 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Chelsea staff and other travellers.
73 questions
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Questions? Get answers from DoubleTree by Hilton Hotel London - Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends on your need they have various rooms to offer”
amirsamina786, 26 Apr 2017 | Read review
“Upper floor rooms are probably better.”
petersN2134AJ, 22 Apr 2017 | Read review
“any kind :)”
PBDEX, 12 Apr 2017 | Read review
“When you book try and get a room that's not road side.”
Y5143MNjimc, 27 Mar 2017 | Read review
“Lovely food and plenty to Eat”
claremageem, 21 Mar 2017 | Read review
5 of 5
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US$141* /night
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TripAdvisorUS$141
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Prices are for 1 room, 2 adults
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