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Holiday Inn London - Stratford City

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Traveller (385)
Room & Suite (327)
Dining (70)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals

Location

Full view
95Great for walkers
Grade: 95 out of 100
85Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
1,708Reviews
760Photos
31Q+A
100Room tips
Traveller rating
  • 1,033
  • 509
  • 116
  • 29
  • 22
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Popular mentions
We stayed over the weekend as a treat for my young family. The sofa bed is not fit for purpose my young daughter was so uncomfortable 😣 she had to sleep with us, my wife did try to swap with her but she found it unbearably. The mattress was so thin I’ve seen thicker paper. We
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Response from HISBSLONGM, General Manager at Holiday Inn London - Stratford City
Responded today
Dear Urbanartfinder, Thank you for taking the time to leave a review on your recent dining experience with us at the Holiday Inn London - Stratford City. It is important when our guest provide feedback on their time with us, allowing us to review our service and standards where required to better serve our guests. I am disappointed to read your stay was not as you would have expected at our hotel, with the sleeping arrangements not suiting your needs and your illness. I have investigated the matter with my Rooms Division Manager who you were liaising with regarding your stay. I understand the challenges around your sleeping arrangements came when you booked a room for two adults and one child and arrived with two adults and two children. Our sofa beds would not be recommended for use by adults. This was brought to our attention the following morning where we discussed the matter with you and gave you a 50% discount on your stay and complimentary dinner. We are investigating your claims that you became ill from eating food which was also eaten by a number of others on the same evening and we will come back to you in due course on this matter. Once again, thank you for your feedback and I am sorry we did not live up to your expectations on this occasion. Kind Regards, Kevin Byrnes General Manager kevin.byrnes@hilondonstratford.com
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+1
Good location Nice setup for a London city break Parking is 6-10 pounds per 24h Then you can be on your way to central London The receptionist can use some upgraded fir their customer service skills Otherwise all what you expect from IHG.
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Response from HISBSLONGM, General Manager at Holiday Inn London - Stratford City
Responded yesterday
Dear ShereenYussuf, Thank you for taking the time to leave a review on your recent stay with us at the Holiday Inn London - Stratford City. It is important when our guest provide feedback on their time with us, allowing us to review our service and standards where required to better serve our guests. Once again, thank you for your feedback. Kind Regards, Kevin Byrnes General Manager kevin.byrnes@hilondonstratford.com
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Great location, clean room with iron/ironing board, tea & coffee facilities, bed was comfortable and the room was quiet despite being in a busy location. Staff were friendly and helpful. There was a reasonable selection of food.
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Response from HISBSLONGM, General Manager at Holiday Inn London - Stratford City
Responded 2 days ago
Dear HelsWats, Thank you for taking the time to leave a review on your recent stay with us at the Holiday Inn London - Stratford City. It is important when our guest provide feedback on their time with us, allowing us to review our service and standards where required to better serve our guests. I am delighted to read you found your time with us to be above your expectations with our cleanliness levels, ideal location for visiting the capital, our food offering and of course our wonderful team. Once again, thank you for your feedback and I look forward to welcoming you back on your next visit to the area. Kind Regards, Kevin Byrnes General Manager kevin.byrnes@hilondonstratford.com
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Some friends and i held a surprise afternoon tea and baby shower for one of our friends in December 2015 (review a bit late, but TA won't let me correct the date). We were well looked after, and the food and teas kept coming. We were served by a lovely gentleman called Reinson,
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Response from HISBSLONGM, General Manager at Holiday Inn London - Stratford City
Responded 2 days ago
Dear Geraldine C, Thank you for taking the time to leave a review on your recent dining experience with us at the Holiday Inn London - Stratford City. It is important when our guest provide feedback on their time with us, allowing us to review our service and standards where required to better serve our guests. I am delighted to read you found your time with us to be above your expectations and the team so friendly. Once again, thank you for your feedback and I look forward to welcoming you back on your next visit to the area. Kind Regards, Kevin Byrnes General Manager kevin.byrnes@hilondonstratford.com
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Stayed here for our shopping trip over the new year. Westfield Stratford is literally at our door step. We were given a room which was near the end of a long corridor. If possible ask for one which is near the lift. The service from the staff at the reception was just average,
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Response from HISBSLONGM, General Manager at Holiday Inn London - Stratford City
Responded 2 days ago
Dear Goldilox78, Thank you for taking the time to leave a review on your recent stay with us at the Holiday Inn London - Stratford City. It is important when our guest provide feedback on their time with us, allowing us to review our service and standards where required to better serve our guests. Once again, thank you for your feedback and I look forward to welcoming you back on your next visit to the area. Kind Regards, Kevin Byrnes General Manager kevin.byrnes@hilondonstratford.com
Read more
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Meeting room
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Meeting room
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Meeting room
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Dear renodc, Thank you for your question, we currently have 30Mbps as a standard in the Holiday Inn. Should you require any further information, please let us know. Kind Regards, Kevin
0 votes
Just air con which is really good.
1 vote
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I think it’s air conditioning.
1 vote
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No. But they will do it for you.
0 votes
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A very short walk from the hotel door to tube underground station. Hotel is an oasis from the shopping center and the tube station. Tube and rail system are all there. Soon the much promoted Cross Rail will open making it even more a central point of transportation.
1 vote
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"Seventh floor, odd numbers"
"Do not have room 414 it’s right above a club."
"get a room with a view to the olympic park"
"Room 744 Can see the Shard, The Olympic Park and London in general. The room is huge and has a fantastic comfy king sized bed."
"Low number rooms to be close to lifts"
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PRICE RANGE
US$116 - US$336 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
188
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