The Z Hotel Victoria
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The Z Hotel Victoria

Traveller (445)
Queen Bathroom
Room & Suite (182)
Breakfast Room at The Z Hotel Victoria
Dining (69)

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About

4.0
#462 of 1,142 hotels in London
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
At Z Victoria, we have designed a new class of hotel accommodation for guests looking for a 1-2 night stay in central London location - we call it compact luxury. Our room sizes start at 11m2 for a Double and increase to 14m2 for a Queen room. All rooms include the finest hand crafted beds, the latest Generation Samsung 40-inch LED Flat-screen TVs, en-suite shower rooms and complimentary Wi-Fi.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Coffee shop
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Non-smoking hotel
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
Languages Spoken
English, Spanish, Romanian

Location

5 Lower Belgrave Street, London SW1W 0NR England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
London City Airport
Heathrow Airport
13.5 mi
See all flights
Hyde Park Corner
12 minUnderground
4.0
4.0 of 5 bubbles2,107 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Z Hotel Victoria garners praise for its cleanliness and modern touches in the rooms, despite some guests finding the accommodations on the smaller side. Its prime location is a major draw, situated conveniently near transport and attractions. The hotel's staff is lauded for their welcoming nature, contributing to the cozy and friendly atmosphere that many travelers appreciate. While opinions on value vary, the amenities, including the air conditioning and hot drink selection, are well-regarded, with the occasional treat of wine and cheese nights adding a complimentary bonus.
Location
Convenient
Atmosphere
Welcoming
Rooms
Cramped
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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2,107Reviews70Q+A100Room tips
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Detailed Reviews
Delbongo wrote a review Mar 2020
Brighton, United Kingdom
4.0 of 5 bubbles
Make no mistake, what you’re paying for here is the location, which is barely 90 seconds away from the main platforms at London Victoria. The fact that the rooms are very reasonably priced also means one other thing: you don’t get much bang for your buck. Although everything was immaculately clean, my shower was considerably bigger than my bedroom and living area put together, an arrangement which won’t be ideal for every situation. If you’re looking to luxuriate in a shower (along with a five-a-side football team, if you wish) and then hit the hay, you’re golden. If you plan on spending any longer than a few hours in your room, make sure you’re not claustrophobic.

Still, it’s pretty much ideal for very busy tourists and business people who need to be central and aren’t looking for a temporary second home. Staff are friendly and helpful, always a significant bonus.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lina F, Front Office Manager at The Z Hotel Victoria
Responded 5 Mar 2020
Dear Delbongo, Thank you for taking the time to leave your review. Our rooms are indeed compact luxury, with all a guest needs for a short stay, located right in the heart of London. I just would like to suggest perhaps for your next stay , If you would prefer a bigger room please book our Queen rooms. Thank you for your kinds words with regards the staff. I will make sure to pass on to them. Please remember to use your membership code for any future bookings, this will entitle you to a 7.5% discount on accommodation an breakfast. Kind Regards, Ismail Zerhoui
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ellalockley wrote a review Jan 2022
Walkden, United Kingdom
5.0 of 5 bubbles
When booking I was initially worried due to reading bad reviews and reading about the rooms feeling small etc. When we arrived we paid an extra £20 for a room with a window which I think is reasonable for an upgrade.

On check in the staff were really friendly. The room was very clean and they came back each morning and cleaned to high standard, replaced toiletries, water bottle and towels. Room is cosy and small but didn't bother us as it still has a lot of space for hanging, luggage, desk with drawers etc. Only bad thing about this hotel is the bed was a little hard and uncomfortable. Efficient heating and air con system. Large tv with Sky channels.

The location is great as its within walking distance to lots of attractions and restaurants. Bus stop, underground, train and coach station very close to hotel.

For the price you pay, you couldn't ask for anything more, it is the perfect compact hotel. Will definitely be staying again and trying the other locations.
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Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tamim Popal, General Manager at The Z Hotel Victoria
Responded 9 Mar 2022
Dear Ella, Thank you very much for your great review. We’re glad to hear you appreciated the great central location and that you enjoyed the layout of our rooms and the storage space available at such an affordable price. Thank you for mentioning the cleanliness of the room and the professionalism of our incredible housekeeping team; we will make sure to pass on your kind words to them. Sorry to hear that the mattress was not to your preference; whilst we buy only the highest quality mattresses, we understand that personal preference differs, and they can’t be perfect for every guest that stays. Thank you again for all your kind feedback, and we look forward to your next stay with us. Kind regards, Tamim Popal Hotel Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
buffal0birdie wrote a review Oct 2021
Denver, Colorado, United States
5.0 of 5 bubbles
As a 'youth hostel' type place - this hotel is just great. We enjoyed our first stay so much that we booked a second night for a second visit to London. The staff was very warm and friendly. A staff member, who wasn't even on the clock yet, saw us in the hallway smiled and said a cheerful "good morning!" Now that's unusual. As for the amenities, yes, the room was incredibly small, but it has everything you need to crash for a night or two after hitting the town for a long day of sightseeing. The room was super clean, bed was cozy comfy, We were lucky to secure a room with a window both times, but no window wouldn't bother us. TV worked well, internet connection great, coffee or tea for in the morning, hot water and soft clean towels. We did not partake in breakfast, but the lobby where it is served is very pleasant. Best of all the price was fantastic and it is right near Victoria station, so getting around is super easy.
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Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tamim Popal, General Manager at The Z Hotel Victoria
Responded 7 Jan 2022
Dear Guest, Thank you for this positive review! We are so happy to hear that your first stay was so enjoyable that you booked another stay with us! We will pass your feedback onto the team; we are very proud of them! Our concept is to remain affordable while creating a welcoming environment as well as being compact luxury, close to amenities and transport! Thank you for noticing the cleanliness of our hotel and the rooms. Our housekeepers work hard to deliver the best cleanliness possible! Thank you again for taking the time to share your experience with us. In the future, if you are not already, upon check-in, ask about our membership. We will be more than happy to create a membership and a discount code for you! Kind regards, Tamim Popal
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Amy B wrote a review Mar 2020
1.0 of 5 bubbles
We were meant to be staying here for our 10 year anniversary. We had booked train tickets, and theatre tickets too for our stay.
Due to the Coronavirus pandemic we were forced to cancel our trip.

This hotel refused to give us a refund?! Instead offering 50% off and trying to imply this was more than suitable given their rates are non refundable.
I’m not sure they’ve seen the news and are aware the country AND WORLD is in crisis!

They were in-personal, didn’t apologise and didn’t have any care.
They also said they are only offering full refunds to customers from certain countries?! How is that fair? If you can’t travel, you can’t travel. End of.
It makes NO DIFFERENCE where you come from.
Although, I have since seen a review that someone else has had this problem and they are not from the UK? So now I think they are liars as well as greedy.

I am so angry. If I could give 0 stars I would.
I will never consider booking with Z Hotels again.

I will also add that our train tickets and theatre tickets have been refunded in full. The government has also offered help to businesses during this difficult time so I don’t see any excuse they have for taking half of our money for a trip we cannot take.

We’re out of pocket for trying to stay safe and healthy and this hotel does not care.
Thanks for nothing
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lina F, General Manager at The Z Hotel Victoria
Responded 23 Mar 2020
Dear Amy, Thank you for your review. I am really sorry to hear that the team has shown no empathy during the conversion. This is definitely a very difficult period for everyone and i just wanted to re-assure to you that we are doing our very best to be fair with all our guests and i am sorry if the wrong impression was passed. In order to follow up your request could you please kindly send me further information on the following email lina@thezhotels.com and i will personally follow it. Kind Regards, Lina Freitas
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JJliverpool wrote a review Jun 2021
Liverpool, United Kingdom
5.0 of 5 bubbles
Visited this hotel not so long ago, staff was so friendly and generous. I arrived at London at 6:30am in the morning and check in wasn’t until 3pm. I wish I had got the guys name but he found me a room I could check in to early for an extra £20 was worth it he offered me a free upgrade as the room I booked wasn’t available at that time. Hotel was clean, provided free tea an coffee. Was such a peaceful hotel to stay in. The room had its own flat screen TV which included every single sky channel. Literally felt like I had gone home to home. Staff was so attentive always happy an friendly no matter what hour of the day. It was an excellent price too would definitely stay at this hotel again!!!
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Date of stay: June 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lina Freitas, General Manager at The Z Hotel Victoria
Responded 29 Jul 2021
Dear Guest, Thank you so much for such a lovely review. I am delighted to know that the team managed to arrange an early check in. Thank you so much for mentioning about the friendliness of the staff. At Z Hotels we pride ourselves for our customer service. Reviews like yours are truly a motivation to the team and i will definitely pass your words to them. Looking forwards to welcome you back at the Z Hotel Victoria. Kind Regards, Lina Freitas
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Josh G wrote a review May 2022
5.0 of 5 bubbles
My wife and I recently spent several days/nights at the Z Hotel near Victoria Station. We have no complaints. The staff was friendly and accommodating. The room was quiet and comfortable with a hot shower and firm, clean bed. Some reviews criticize the size of the room, but when compared to other London hotels, to have a private bathroom, free wifi, and fresh (complimentary) bottles of water can be considered a luxury. Besides, I believe in packing light and hitting the streets as much as possible. To that point, this hotel has a great advantage over many of its competitors--location. It's a two minute walk to Victoria Station, where a traveler can catch a bus, a train, or tube to anywhere in the city (and often beyond). Victoria Station also has coffeeshops, M&S grocery stores, and many restaurants and shops. The neighborhood is very safe and quiet and borders multiple embassies. Also of note is the fact that we arrived early and the hotel allowed us to leave our luggage at the hotel so we could explore the city in the meantime.
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tamim Popal, General Manager at The Z Hotel Victoria
Responded 6 Jan 2023
Dear Josh, Thank you very much for leaving a review. We are very glad to hear you enjoyed your stay so much. Thank you for mentioning the provided amenities in the room, and the superb central location. We are always happy to store our guests’ luggage on the day of check-in or check-out, and are pleased you appreciated this. We hope to welcome you again sometime soon! Kind Regards, James Strahan Guest Service Assistant
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Carlos wrote a review Nov 2022
Cardiff
5.0 of 5 bubbles
Checked out of this hotel today and overall a great experience.

The team are lovely and very engaging had a pizza on both nights which was ok.

Begrudged paying full price for a hotel as being in the trade I get great discounts but unfortunately our London properties were all full.

The room is small but only enough for 1, it was spotlessly cleaned with fluffy white towels, crisp bedding and free water and toiletries.

I’m a sensitive sleeper, so unfortunately could her other people in the building and also the faint noise of the tube under the building.

Thanks for a great stay Z Hotel Victoria 🙌
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tamim Popal, General Manager at The Z Hotel Victoria
Responded 6 Jan 2023
Dear Carlos, Thank you very much for leaving a review. We are really glad you enjoyed your stay, it means a lot, especially coming form someone else in hospitality! We appreciate you mentioning the cleanliness and will pass on your kind words to our excellent housekeeping team. Whilst on our lowest floor, the occasional noise from the tube cannot be helped, we find that this is generally not so loud as to be disturbing, but apologise if this did interrupt your sleep, and would recommend requesting a room on a higher floor next time you stay to avoid this. We hope to welcome you again soon! Kind Regards, James Strahan Guest Service Assistant
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LB2023 wrote a review Oct 2021
United Kingdom
4.0 of 5 bubbles
Stayed here 1 night. We booked a room with a window and it was essentially a small room with a shower and toilet inside it.
The room was very clean.
I would stay here again due to the convenience of location. It’s 5 mins walk from Victoria station & lots of food/drink places around
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tamim Popal, General Manager at The Z Hotel Victoria
Responded 9 Mar 2022
Dear Guest, We are glad to hear you enjoyed your stay; thank you very much for leaving a great review. Thanks for mentioning our great location and the room's cleanliness. We are very proud of our incredible housekeeping team and the great work. All of our hotels are in excellent central locations, so there are always great places to eat and drink in the area. Thanks again for your feedback, and we look forward to your next stay with us. Do not forget to sign in to be a Z Member. Regards, Tamim Popal Hotel Manager
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HotCharlie wrote a review Dec 2022
Guernsey, United Kingdom
5.0 of 5 bubbles
I’ve stayed in many hotels near Victoria Station as that is very often my preferred area to stay due to the convenience of rail, tube, taxi, and bus. I’ve stayed in a quite a few awful hotels in this area but this one is excellent. It’s located right next to the station, and the rooms are always extremely clean and well appointed. Yes, they are small, but you get what you pay for and many rooms in London are on the small side anyway. The price has always been reasonable considering the location - especially if you sign up to be a member which entities you to a direct booking discount. The staff have always been very polite, friendly, and efficient. I can’t comment on their food as I’ve never eaten here. If you’re looking for a clean room, sensibly priced, near Victoria Station, then this is the hotel for you.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tamim Popal, General Manager at The Z Hotel Victoria
Responded 6 Jan 2023
Dear HotCharlie, Thank you for your glowing review! We are delighted to hear that you enjoy staying with us so much. Thank you especially for mentioning our membership programme, which entitles you to not only a 10% discount when booking, but also free wine and cheese every night of your stay! We hope to see you again soon, and maybe you can even try the food this time. Kindest Regards, James Strahan Guest Service Assistant
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APairOfShues wrote a review Oct 2020
England, United Kingdom
3.0 of 5 bubbles
Hotel staff were friendly. Room rate very good and location perfect for our stay. We were asked if we wanted to pay £5 more for a bigger double room which we did but I'm not sure how much bigger it gave us, it was very small. The room was clean and came with one of the best showers we have experienced in London hotels, full pressure and a great working hairdryer ! The only surprise we had was not having a window in the room. It did make you feel a little claustrophobic and unable to gauge night or day...Next time we will make sure we are given a room with a window. Would stay again at this hotel if we were visiting that area of town again.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lina Freitas, General Manager at The Z Hotel Victoria
Responded 26 Oct 2020
Dear APairOfShues Thank you very much for your review and for your recent stay with us . Our rooms are compact as it is designed for short stays however, we offer best quality at an affordable price located in the heart of London. We aim to provide an excellent customer service to our guests at all the times and I am delighted to know that our staff fixed the little issues very fast.. We would like to recommend to you next time you please consider our QN rooms as this will give you a little more space I truly hope to welcome you back at the Z Hotels and please remember to use the Members code. Kind Regards, Lina Freitas
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Chiara P asked a question Apr 2024
San Giustino, Italy26 contributions6 helpful votes
Hello everyone, is hairdryer available in double rooms or I have to ask at the reception?
SKB627 asked a question Sept 2021
Illinois323 contributions114 helpful votes
Are Z Hotels still offering free snacks and wine at happy hour?
Here2TellU asked a question Oct 2019
Anaheim, California14 contributions3 helpful votes
Does the accessible room have a queen or a double bed?
Answer from BigTex
Plano, Texas124 contributions50 helpful votes
My room had a queen and I didn’t book from a website unless I was sure i was getting a queen.
Kellsmyth asked a question Jul 2019
Ontario, Canada8 contributions
Are there cribs?
Answer from Dostan R.
Uppsala, Sweden3 contributions5 helpful votes
I am not sure to be honest. Hopefully, their website might have the information you need!
Robert Z wrote a tip 16 Jul
New York City, New York47 contributions47 helpful votes
5.0 of 5 bubbles
"Rooms are small but really clean. Beds can fit two prob if need, just great for budget travel."
Read full review
GlostilIdie wrote a tip Jun 2024
Stroud, United Kingdom291 contributions151 helpful votes
4.0 of 5 bubbles
"Worth paying for a room with a window"
Read full review
semaj k wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Friendliest relax environment for London "
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Jane wrote a tip Mar 2024
New South Wales, Australia3,100 contributions160 helpful votes
4.0 of 5 bubbles
"Check to see the room size especially if staying a few days. The tiny rooms are cramped with little room for luggage."
Read full review
IrelandSean wrote a tip Nov 2023
County Dublin, Ireland222 contributions148 helpful votes
4.0 of 5 bubbles
"Look for the biggest room!"
Read full review
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PRICE RANGE
£93 - £170 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonBelgravia
NUMBER OF ROOMS
106
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE Z HOTEL VICTORIA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Z Hotel Victoria
Which popular attractions are close to The Z Hotel Victoria?
Nearby attractions include Royal Mews (0.2 miles), Victoria Palace Theatre (0.2 miles), and Flight Club Victoria (0.2 miles).
What are some of the property amenities at The Z Hotel Victoria?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at The Z Hotel Victoria?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to The Z Hotel Victoria?
Conveniently located restaurants include Le Signore, The English Rose Cafe, and The Curry Room.
Which languages are spoken by the staff at The Z Hotel Victoria?
The staff speaks multiple languages, including English, Spanish, and Romanian.
Are there any historical sites close to The Z Hotel Victoria?
Many travellers enjoy visiting Houses of Parliament (1.0 miles), Tower of London (3.1 miles), and Churchill War Rooms (0.9 miles).
Is The Z Hotel Victoria accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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