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DoubleTree by Hilton London Greenwich

Expedia.comUS$115*
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#187 of 1,064 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton London Greenwich
DoubleTree by Hilton London Greenwich
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1,600 Reviews from our TripAdvisor Community

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Showing 1,433: English reviews
Start your review of DoubleTree by Hilton London Greenwich
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Dublin, Ireland
Reviewed 2 days ago NEWvia mobile

Have stayed here before and gave a glowing review. Recently rebranded and front of house staff clearly in need of training regarding various rates offered to guests. I had a very embarrassing experience at checkout as staff tried to charge me for meals that were included in the room rate I had booked. Attitude of checkout staff was most disappointing...

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Helpful?
Thank Des0506
Reviewed 2 days ago NEW

Nice and clean hotel in a very convenient location. Special thanks to Alessia at the front desk! She never got tired to assist, and to support with advise. Location is very close to the old center of village, and also close to public transportation. Ru and Ludwig from Munich, Germany

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Thank Ludwig Z
A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

Totally recommended! - outstanding service from all staff especially Alessia at the reception who surprised us with a delicious warm cookie and an even warmer welcome. She was really helpful, professional and friendly ☺️ Stayed in room 906 which was very clean and with impeccable view. Will definitely be back! ❤️

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Thank A TripAdvisor Member
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Many thanks for your recommendation, It was great to know that you had a great stay and i will pass on your feedback to Alessia for her great work. we look forward welcoming you again. Kind Regards, Arshad Khan

Dunstable, United Kingdom
Reviewed 3 days ago NEW

Really can't fault this hotel. Friendly attentive staff good rooms and good food. Felt well looked after. Their breakfast is particularly sumptuous. About a 15 minute walk from central Greenwich, slightly quicker on the DLR.

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Thank ArchieOlogy
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear ArchieOlogy, Many thanks for your feedback and we are delighted to hear that you stay with us was a success and we are glad that you enjoyed our breakfast and we will share your feedback with the team. we look forward welcoming you at the hotel again. Kind Regards, Arshad Khan

Wolverhampton, United Kingdom
Reviewed 5 days ago NEW

Stayed at this lovely hotel for one night with family just can't praise it enough! from arriving and being greeted at the door with warm cookies and a refreshing drink to the departure being asked by the maintainence man if we had enjoyed our stay! It seems the little touches make this hotel stand out from the rest.We cannot mention...

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Thank trendygrandparents
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear trendygrandparents, Many thanks for your recommendation & review, your feedback is highly appreciated and we look forward welcoming you at the hotel soon. Kind Regards, Arshad Khan

Goole, England, United Kingdom
Reviewed 1 week ago NEWvia mobile

Booked as a break with travel down to London. Staff very welcoming, room nice, hotel in general very nice. There was an issue with the heating in our room so cold. Staff did bring a portable radiator and extra blankets. Room was large and could have done with a sofa/comfy chairs. The TV was fixed on the wall and you...

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Thank Edwina G
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Edwina G, Many thanks for your feedback we are glad to hear that team were able to provide you alternative solution for the problem you have faced. we look to welcome you again. Kind Regards, Arshad Khan

Reviewed 1 week ago via mobile

Gordy a room on 1st floor and looked out on a wall. The room was a good size but couldn't view TV from the bed. Had to sit on a single bed filled with cushions sideways - not idea. Also bathroom had frosted glass door which is OK depending who u are sharing with. Hotel clean, staff friendly and helpful...

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Thank LyndaK123
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear LyndaK123, Many thanks for your feedback, please try our viewing deck on your next stay it has got some stunning views of London. we will share your feedback with the rest of the team here who will be delighted to hear your feedback. Kind Regards, Arshad khan

Norwich, United Kingdom
Reviewed 1 week ago

Lovely hotel.... lovely size rooms and the breakfast was excellent. Not to far away from DLR line and only 20 mins from o2 arena. Staff were lovely, i highly recommend this hotel for a night in London

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Thank Staples1987
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Staples1987, we are glad to hear that you were completely satisified with all the facilities and services in the hotel. we look forward to welcome you again. Kind Regards, Arshad Khan

Sofia, Bulgaria
Reviewed 1 week ago

The hotel is nice located and the staff is polite and well trained. I was staying for one night and I couldn't use the restaurant nor the bar. As for the room it was relatively spacious, clean and comfy. Good product!

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Thank Явор С
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Явор С, We are glad to hear that you enjoyed our room and you had a great time at our hotel. we look forward welcoming you again at the hotel soon. Kind Regards, Arshad Khan

Newcastle
Reviewed 1 week ago

This hotel is in a former official block and the entrance and reception are very impressive. Reception staff were also very welcoming and helpful - a warm cookie and a glass of water were offered on arrival, and the receptionist took pains to explain the hotel facilities. I stayed two nights and the same receptionist often seemed to be on...

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Helpful?
1Thank Vagab0nd53
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Vagab0nd53, Many Thanks for your review, we are glad to hear that you would recommend our hotel. we do have different room categories our deluxe rooms are on higher floors why not try our deluxe rooms on next occasion. Kind Regards, Arshad Khan

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located in Royal Greenwich, DoubleTree By Hilton London Greenwich is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 

Additional Information about DoubleTree by Hilton London Greenwich

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Region: United Kingdom > England > London
Price Range: £81 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Greenwich 4*
Number of rooms: 147
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Hotel Style:
#125 Business Hotel in London
#143 Romantic Hotel in London
#146 Luxury Hotel in London
#288 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton London Greenwich staff and other travellers.
49 questions
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Questions? Get answers from DoubleTree by Hilton London Greenwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on upper floors.”
C6501VH_, 17 May 2017 | Read review
“Don't get a room in the basement”
Vagab0nd53, 17 May 2017 | Read review
“I could not hand on heart recommend this hotel to anyone”
Herfie, 7 May 2017 | Read review
“Grab a top floor room for the views over London”
janWalton, 3 May 2017 | Read review
“The higher you go the quieter it is!”
812nicolad, 1 May 2017 | Read review
5 of 5
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US$115* /night
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Prices are for 1 room, 2 adults
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