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Ibis London Shepherds Bush

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#235 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ibis London Shepherds Bush
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1,907 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis London Shepherds Bush
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Showing 991: English reviews
Reviewed 5 April 2017

Lovely hotel for a chain. The staff were very helpful and polite, the rooms are clean and tidy. The bathroom pod is a bit weird but functions fine. The room was so quiet, we slept very well. The best bit was the breakfast. Great choice and good quality food. Admittedly, it costs a bit as a add on, but London...

Thank percytadi
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello percytadi, Thanks a lot for you nice comment on our breakfast ! I am glad that you enjoyed it, I really like our seeds, with dry raisins it's so delicious ! We hope to see you soon again, Laureen

Guernsey, United Kingdom
Reviewed 4 April 2017

Review collected in partnership with Ibis Hotels
Thank Guernseygal2015
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Bristol, United Kingdom
Reviewed 2 April 2017

Good stay. Could here a few folk walking around but nothing intrusive. Rooms probably ready for an update but not tired. Breakfast smelt great in the morning, wish I'd paid for it. Cheaper ibis in London but this is the best sleep so far.

Review collected in partnership with Accorhotels.com
Thank Visitdom
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello Visitdom, Thanks a lot for your review, this is really nice from you. We have plan to refresh the painting in the room, thanks a lot for your feedback ! We hope to see you again, now you have to try our breakfast ! Thanks once more for this nice comment. Regards, Laureen

United States
Reviewed 30 March 2017

We just spent 6 nights at the Ibis Shepherd's Bush. We are Accor hotel travelers and know what to expect when we book an Ibis. I have to say that this Ibis definitely earned a 5 bubble rating until the morning we checked out. Just want to point out the positives. Take the Picadilly line from Heathrow to the Hammersmith...

Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello TACOB0B, WOW what a nice comment, I am really thankful for this lovely details regarding our hotel and our staff. I am glad that you like our design, this is really nice and bright in our restaurant area! Also, I feel really sorry about your last day experience, this is not what we can call a nice last impression,...

Reviewed 28 March 2017 via mobile

Stayed there for two nights. Nice rooms and nice location. Mattress little bit hard. Waiting for cod bed for my baby but never arrived. Parking near the hotel. Staff were friendly but looks like that they do not synchronise between them as I told them at my arrival about the cod bed.

Thank Ioannis F
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Oh, Ioannis, I am so sorry that no has delivered your the baby cot. This is really not the reflect of our service in Ibis and I am really glad that you let us aware about it. I will share your comment with my team and make sure that it will not happen again. I hope you will give us...

Malaga, Spain
Reviewed 27 March 2017

We´re a bit late and we had to wait for the room, We had 2 free beers and the pub. The service was cool. The breakfast correct. The room cool. A lot of pubs and restaurants around the hotel. Train and buses to everywhere.

Thank Alfredo M
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello Alfredo M, Thanks a lot for your nice comment about the service! It is true that we are lucky, we have a great location ! We hope to see you soon at the bar for another beer !!! Regards

Taipei, Taiwan
Reviewed 24 March 2017 via mobile

這是一家我覺得適合商務人士住的飯店!check in簡單又e化!房間不大,但是乾淨!浴室廁所就剛好使用。地點很不錯,去倫敦市中心也方便,附近有地鐵站和這裡知名百貨公司! This hotel is really suitable for business people to stay. Price, service, quality, location, and etc meet the expectation.

Thank Lily H
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello Lily H, I am really happy that your business trip went well. Thanks for the feedback, come to see us on your next visit even for a touristic tour in London ! Laureen

Sheffield, United Kingdom
Reviewed 24 March 2017

Fantastic stay for the weekend at the Ibis Shepherd bush. The staff couldn't have been more helpful, room was clean and spacious, great breakfast and easy parking at the NCP just around the corner from the hotel but with a door straight from the car park into the hotel. Great location just across the road from Shepherds Bush tube station...

Thank John H
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Whoaou John H, Thanks ever so much for your rate and you comment, this is so lovely! I will tell the team about it, it is really nice to have this kind of feedback! Please come to visit us soon, we are all waiting to see you again! Don't hesitate to contact us directly. Thanks a lot Laureen

Sydney, Australia
Reviewed 20 March 2017

Stayed in January 2017 with a cat. The staff were fantastic answering my queries during my stay. Room was clean & big enough for me & the cat, & our stuff as we are travelling around the UK & EU. TV & wifi worked, was able to even stream videos. Water pressure was ok. Room overlooked the street which wasn't...

Thank Aus_Expat7
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Dear Aus_Expat7 Thanks a lot for your lovely comment! It was a pleasure to meet you and your cat and to greet you at the hotel ! I hope you will come back to see us! Thanks a lot for all the nice details on our property, this is really kind of you. Our pet policy is £11 per day,...

Reviewed 14 March 2017

I travelled to London for a couple of days with my girlfriend and we stayed in Ibis Shepherd's Bush. The whole building is modernly renovated and it looks and feels really nice on the inside and outside as well. It was really quiet and warm through our whole stay, also staff members were really friendly and caring. Place is close...

1Thank Milen N
Raphaella Y, Manager at Ibis London Shepherds Bush, responded to this review

Hello Milen N, Thanks a lot for your comment, I will share it with my team, they will be so happy ! It was a real pleasure to have you at the hotel !! I hope you enjoyed your weekend and the special decoration in your room !! Please do not hesitate to come back and see us again. Warm...

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04/06/2017 05/06/2017
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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to ibis - feel good at a great priceIbis London Shepherd’s Bush is our latest London hotel, located few meters to Westfield Shopping Centre, close to BBC TV Centre, Hammersmith and Noting Hill.The hotel offers 128 inviting modern rooms (100% non smoking) with comfortable beds "Sweet Bed" by Ibis TV with freeview, free Wi-Fi, tea & coffee facilities, bathroom with shower.Enjoy a treat in our innovative restaurant concept "Fogg's" which serves modern and international dishes from “around the world” or in the bar which is perfect for coffee, pre-dinner drink with our “tapas” daily counter or light meal in a cozy atmosphere. ... more   less 

Additional Information about Ibis London Shepherds Bush

Address: 3 - 5 Rockley Road, London W14 0DJ, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Price Range: £96 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Shepherds Bush 3*
Number of rooms: 128
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Hotel Style:
#42 Green Hotel in London
#85 Best Value Hotel in London
#161 Family Hotel in London
#176 Romantic Hotel in London
#195 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Shepherds Bush staff and other travellers.
46 questions
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Overmere, Belgium
Exeter, United Kingdom
over a year ago

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Questions? Get answers from Ibis London Shepherds Bush staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are a little less noisy - but a lot of AC plant noise at lower levels”
malgorzatam684, 25 Apr 2017 | Read review
“3rd floor overlooking playground was very quiet”
BexEee, 23 Nov 2016 | Read review
“A room some distance from the lift is recommended for a quieter night.”
DaveE17, 31 Aug 2016 | Read review
“The hotel is on a residential street but the even numbered bedrooms are to the rear of the hotel.”
PMDCork, 8 Jul 2016 | Read review
“Rooms are pretty much uniform as far as we could see - keep the window closed to reduce the sound in the morning”
Rossergruffydd, 1 Jul 2016 | Read review
5 of 5
US$101* /night
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