We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveller (72)
Room & Suite (188)
Dining (2)
Overview
  • Excellent44%
  • Very good41%
  • Average11%
  • Poor1%
  • Terrible3%
Travellers talk about
“shepherds bush”(20 reviews)
“no lift”(21 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Family Rooms
Concierge
Breakfast included
4 Star accommodation
All hotel details
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
1 Oct2 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$158.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e58327f96de240039531431c5bc555fd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":4162136,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[80032010],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2018},"checkout":{"day":2,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":159,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e58327f96de240039531431c5bc555fd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":182,"lowestMetaPrice":158,"additionalPartner":false,"highestMetaPriceDisplay":182,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":182,"lowestMetaPrice":158,"highestMetaPriceDisplay":182,"hotelName":"W12 Rooms","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU1ODMyN2Y5NmRlMjQwMDM5NTMxNDMxYzViYzU1NWZkIiwiQUlLIjoiYzc1ODEwMTJmMWU2NGJjNGI2OWVkOTE5ZGMzNzIwODYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/10/2018", "checkOut": "02/10/2018", "lowestPrice": "US$158", "hasDates": true, "hacComplete": false, "contentIdMappings": {"80032010":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (298)
Filter reviews
215 results
Traveller rating
102
79
21
5
8
Traveller type
Time of year
LanguageEnglish
More languages
102
79
21
5
8
Show reviews that mention
All reviewsshepherds bushwestfield shopping centreno liftcentral linerainfall headpolice sirensbring earplugsunderground stationstreet noiserain showerair congreat night's sleepfirst flooryour luggagemini fridgeboutique hotelbottled water
FilterEnglish
Updating list...
1 - 5 of 215 reviews
Reviewed 4 weeks ago via mobile

I spent 8 night in this hotel. I reserved here since it was a 4 star and for proximity to Olympia for London Comic Con. Well, I was disappointed from the very beginning. The pictures on Booking.com made looks the room way larger than it...More

Thank Klaus R
Response from AdminW12, Guest Relations Manager at W12 RoomsResponded 1 week ago

Dear Klaus , Thank you for your feedback and we are sorry to hear that you were disappointed with your stay at W12 Rooms. Please accept our sincere apologies for the inconvenience you may have experienced in our hotel. Kind regards, Bianca

Reviewed 31 July 2018

Good value for a room in London. We were visiting Television Centre so the location was good. The room, linen and bathroom were all clean. Good toiletries. There was a safe, fridge. There were two bottles of water, plus tea, coffee etc and biscuits. Friendly...More

Thank MattieCattie
Response from AdminW12, Guest Relations Manager at W12 RoomsResponded 1 week ago

Dear Sir/Madam, Thank you so much for taking the time to give us such a detailed review . We are very happy that you enjoyed your stay with us and we look forward to seeing you again in the future! Kind Regards, Bianca

Reviewed 23 July 2018 via mobile

Perfect if you are on your own and need a convenient place to stay...easy to find about 100 meters from Shepards Bush underground station. Clean, tidy and even though I had a front facing room the noise was more than acceptable. Room was quite small...More

Thank ZippyTrippy70
Response from AdminW12, Guest Relations Manager at W12 RoomsResponded 1 week ago

Dear Sir/Madam, Thank you so much for taking the time to give us such a detailed review . We are very happy that you enjoyed your stay with us and we look forward to seeing you again in the future! Kind Regards, Bianca

Reviewed 16 July 2018

What a pleasant experience! I totally recommend W12 rooms if you are looking for excellent service, very convenient location and boutique-style hotel experience. The staff is amazing, always eager to help and attend your needs. The location is perfect, right next to Shepherd's Bush Underground...More

Thank LorenaAndreaV1
Response from AdminW12, Guest Relations Manager at W12 RoomsResponded 1 week ago

Dear Sir/Madam, Thank you so much for taking the time to give us such a detailed review . We are very happy that you enjoyed your stay with us and we look forward to seeing you again in the future! Kind Regards, Bianca

Reviewed 8 July 2018

According to the website: "All our rooms are comfortable, guaranteeing you a great night's sleep. Well, with so much to explore and enjoy in London, you'll need it." Room is very nice. But it's no comfort when the outside noise is so overwhelmingly noisy -...More

Thank stuart808080
Response from AdminW12, Guest Relations Manager at W12 RoomsResponded 1 week ago

Dear Sir/Madam, Thank you for your feedback and we are sorry to hear that you were disappointed with your stay at W12 Rooms. Please accept our sincere apologies for the inconvenience you may have experienced in our hotel. Kind regards, Bianca

View more reviews
About
Description
Welcome to W12 Rooms, sensibly-priced luxury in one of London's most exciting and convenient locations. Our 19 vintage-inspired bedrooms with a modern twist are the perfect base for you to make the most of this ...More fantastic city.Right on your doorstep, literally, is the world-renowned Westfield Shopping Centre. Portobello Market, Holland Park, Earls Court and famous music and sports venues are close by. Most of London's major tourist attractions, including the London Eye, Buckingham Palace and the Shard are also easily accessible.All our rooms are comfortable, guaranteeing you a great night's sleep. Well, with so much to explore and enjoy in London, you'll need it. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Concierge
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
19
Price range
US$93 - US$174 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > London > Hammersmith / Fulham
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
19
Price range
US$93 - US$174 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > London > Hammersmith / Fulham
Photos
Traveller (72)
Room & Suite (188)
Dining (2)
Nearby
Nearby HotelsSee all 1,085 hotels in London
Ibis London Shepherds Bush
2,155 reviews
.10 miles away
K West Hotel & Spa
3,460 reviews
.11 miles away
Hilton London Kensington
4,746 reviews
.18 miles away
Grantly Hotel
385 reviews
.19 miles away
Nearby RestaurantsSee all 25,017 restaurants in London
Busaba Westfield London
562 reviews
.10 miles away
The Meat Co
818 reviews
.10 miles away
Ping Pong Shepherds Bush
246 reviews
.11 miles away
Carluccio's - London, Westfield
226 reviews
.11 miles away
Nearby AttractionsSee all 6,260 attractions in London
Westfield London
1,778 reviews
.23 miles away
Bush Theatre
20 reviews
.29 miles away
Brook Green Market and Kitchen
14 reviews
.28 miles away
West12 Shopping Centre
29 reviews
.03 miles away
Questions & Answers
Ask a question
katie D
7 October 2017|
Answer
Response from Globetrotter19784560 | Reviewed this property |
Yes, you can use the toilet in reception. Please note the reception is on the 1st floor. If you put a request in for early check in they can accommodate unless they are extremely full.
1
Vote
Cutout1
8 June 2017|
Answer
Response from Kate A | Reviewed this property |
They have a luggage room available to leave bags.
1
Vote
emma h
3 December 2015|
AnswerShow all 2 answers
Response from manouschka | Reviewed this property |
The hotel doesn't have its own car parking facility. However, the customer can use the local street car park or Westfield shopping centre Car Park or West 12 Centre Car Park, on their own risk. (Charges Apply).
1
Vote
Room Tips
"No lifts, four floors."
Read review
"Do not chose this hotel."
Read review
"Rooms at the back may be quieter."
Read review
"Because there is no lift, it might be worth asking for a room on the lowest floor"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing