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Ibis London City-Shoreditch

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#319 of 1,078 Hotels in London
Certificate of Excellence
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Ibis London City-Shoreditch
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3,547 Reviews from our TripAdvisor Community

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Showing 1,575: English reviews
Greater London, United Kingdom
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW

Oveall good stay at the hotel. Functional room, furnished well to a good standard. Clean and Tidy Friendly efficient staff, good breakfast with nice selection of foods including poached eggs which is unusal for a buffet style breakfast Clean, well maintained public area.

Helpful?
1 Thank cjmhurley
Florence, Italy
1 review
Reviewed 4 days ago NEW

I have only booked this hotel and I haven't stayed there yet, but they have already provided a horrible customer service. I booked a room through booking.com. After few days, I called the hotel to check whether I could extend my stay by one day. They told me that I could, but that I have to make a separate reservation... More 

Helpful?
Thank Urska P
Espoo, Finland
Level Contributor
116 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 days ago NEW via mobile

If you find an hotel experience which has nothing special, but is an positive experience from London it deserves 4 stars. As we all know, most of the London hotels are either old fashioned and horrible, plus insainly expensive. Or uncomfortably hip and insainly expensive, Ibis was a positive surprise. Fairly modern, simple, clean, reasonably priced, nicely located and it... More 

Helpful?
Thank Vuopalat
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Thank you for your kind comments and compliments . I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards Elena Raita Front Office Team Member More 

Bristol, United Kingdom
Level Contributor
777 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
Reviewed 5 days ago NEW

We stayed here recently and weren't impressed - the bathroom wasn't as clean as it should have been. The room is very basic. I don't expect much for this money but it should at least feel clean and it didn't.

Helpful?
Thank AnanB
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Dear AnanB, Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Sunshine Coast, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

We spent ten days in this hotel, right in the centre of London. The staff are friendly and helpful. The breakfasts are full on and delicious. The rooms are modern with everything you need. No small fridge, but not really necessary. This hotel has either just been renovated or new, the bathrooms were clean and the water hot with soft... More 

Helpful?
Thank dodgieROGER
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Aguas de Lindoia, SP
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Nice clean comfortable hotel. Very good location. Just in front of a Metro Station from where you can reach all city with no more than one line exchange. Good Breakfast. Is the second time i´ve stayed there, and definitly I would stay on my next visit.

Helpful?
Thank Fabio B
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Elena Raita Front Office Team Member More 

Athens, Greece
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago via mobile

To clarify, this review refers to a weekend stay. As hotels in London are usually a gamble...and the price tag is high..Ibis offers the safety of basic standards. This is what is to be found in this hotel, the very basics. The bathroom is more like a big plastic construction added in the room. But sleep quality was more than... More 

Helpful?
Thank margaux_16
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry to hear that our room amenities did not meet your expectation, we would like to inform you that we... More 

Barnoldswick
Level Contributor
4 reviews
Reviewed 2 weeks ago

Fairly basic room, but clean and had everything you need when you're rarely in the room. Good variety at breakfast although did take a while to replenish on the Sunday morning. Convenient for underground and visiting daughter nearby. Very close to Tower Bridge.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Helen S
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis London City Shoreditch. I look forward to welcoming you back again soon. Kind regards, Elena Raita Front Office Team Member More 

Birmingham, United Kingdom
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

I had reserved a room here some weeks ago together with several work colleagues as we were in London for a conference. Conference started early and finished late after a dinner. Got to the hotel around 2300. Other colleague had had the foresight to check in earlier - there were just two of us left. When we went to check... More 

Helpful?
1 Thank gilberri
Bristol, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Having found a reasonable deal through a well known booking site we didn't expect too much of this Ibis. We were, however, pleasantly surprised. What a perfect location, within 10 minutes walk of Tower Bridge & The Tower of London, minutes away from the super cool Spittlefields market & a host of interesting bars & restaurants. It's seconds away from... More 

Helpful?
Thank Lammytrev
Giullaume D, General Manager at Ibis London City-Shoreditch, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Elena Raita Front Office Team Member More 

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Staying in Whitechapel

Neighbourhood Profile
Whitechapel
Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 

Additional Information about Ibis London City-Shoreditch

Address: 5 Commercial Street, London E1 6BF, England
Region: United Kingdom > England > London > Whitechapel , East End / East London
Price Range: £67 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London City-Shoreditch 3*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Odigeo, Priceline, HotelTravel.com, Travelocity and ACCOR so you can book your Ibis London City-Shoreditch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis London City Hotel London
Accor London City
Hotel Style:
#44 Green Hotel in London
#219 Romantic Hotel in London
#265 Family Hotel in London
#315 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London City-Shoreditch staff and other travellers.
55 questions
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Constanta County, Romania
over a year ago

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Questions? Get answers from Ibis London City-Shoreditch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are less likely to hear sirens even with double glazing.”
 of 5 bubbles dodgieROGER, 26 Nov 2016 | Read review
“It is a business hotel like NH or similar in Spain”
 of 5 bubbles rmartincas, 8 Nov 2016 | Read review
“Try to get upper floor and end of corridor corner room”
 of 5 bubbles armyyarn, 2 Nov 2016 | Read review
“Higher floors have view of the iconic London City buildings”
 of 5 bubbles rosemaryj396, 30 Oct 2016 | Read review
“Try to get a room on a high level.”
 of 5 bubbles IsabellaHamed, 25 Oct 2016 | Read review
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