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Ibis London City - Shoreditch Hotel

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5 Commercial Street, London E1 6BF England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$120
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (859)
Room & Suite (282)
Dining (114)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ibis London City - Shoreditch Hotel
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#393 of 1,157 hotels in London
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Dry cleaning
Wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Snack bar
Special diet menus
Non-smoking hotel
Shared lounge / TV area
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, French, Russian, Spanish and 4 more
4,779Reviews99Q+A100Room tips
Traveller rating
  • 1,350
  • 2,477
  • 730
  • 132
  • 90
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Popular mentions
AJMids wrote a review Nov 2020
Redditch, United Kingdom327 contributions132 helpful votes
The hotel itself is very well situated for walking round the city, underground stop, convenience shops and Wetherspoons!! Good friendly service from staff and I thought the effort they went to over Halloween was amazing!! The room is a new Ibis design and much better than older dated ones. The only negative that makes it average and not very good on the ratings is the outside noise. We had a fairly high up room facing the back road and you still get a load of shouting from people coming back from the pubs, sirens, car noise and the like. Maybe thicker glazing would help?
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Ibis City, Guest Services / Front Office at Ibis London City - Shoreditch Hotel
Responded 27 Nov 2020
Dear AJMids, Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team to be attentive and provided you with a memorable experience. Our team was also excited about the Halloweeen decoration and we can see it was very welcome from our guest during that period. We are sorry to hear about your experience with the noise and kindly invite you to give us more details about your room number and floor in order to help you or other guests in the future. As you say, we are fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards, Veronica Nunez Front Office Team Leader
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Tobi G wrote a review Sep 2020
Frankfurt, Germany115 contributions73 helpful votes
For an Ibis Hotel it deserves actually five stars. But it’s trip advisor and I have to be objective. The location is great and the hotel is very nice with a modern interior. The rooms are big, clean and only the typical bathroom reminds of a Ibis Hotel. Except that I could have been a novotel. The staff was great and friendly. My first choice for a three star hotel in London
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Date of stay: August 2020Trip type: Travelled with friends
2 Helpful votes
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Response from Ibis City, Guest Services / Front Office at Ibis London City - Shoreditch Hotel
Responded 3 Oct 2020
Dear Tobi, We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Agis Front Office Team Leader
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Maz wrote a review Aug 2020
13 contributions13 helpful votes
Stayed here for a night during a weekend away in London. The hotel is in a really great area of London with access to loads of sights and cafes/bars. Right next to Brick Lane which is great for a curry. The hotel itself is so clean and quiet. The room had lots of useful amenities. The staff were really nice, checkin and checkout was great and easy. Would definitely stay in this ibis again.
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Ibis City, Guest Services / Front Office at Ibis London City - Shoreditch Hotel
Responded 3 Oct 2020
We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Pablo Agis Front Office Team Leader
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eddie c wrote a review Aug 2020
Glasgow, United Kingdom48 contributions119 helpful votes
IBS Hotel in shoreditch location is perfect staff are also helpful you have underground/buses all within a 2 minute walk. Shoreditch area has many restaurants pubs in the area its great walking down brick Lane at night especially on Friday/Saturday night. Would I recommend this hotel definitely 9/10
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Response from Ibis City, Guest Services / Front Office at Ibis London City - Shoreditch Hotel
Responded 3 Oct 2020
Thank you for taking the time to review your recent stay at ibis London City Shoreditch. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards, Pablo Agis Front Office Team Leader
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Steve B wrote a review Jul 2020
Ramsgate, United Kingdom26 contributions26 helpful votes
Hotel was absolutely fine, staff were friendly and the place was very clean. The hotel room rates were very reasonable for London but unfortunately I booked through a website which looked like part of the IBIS chain headed 'Guestrooms'. I was to quick to check all the details and ended up paying £57.10 in sevice charges!. Not the hotels fault and I suggest booking direct to avoid my mistake.
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Date of stay: July 2020
1 Helpful vote
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Response from Ibis City, General Manager at Ibis London City - Shoreditch Hotel
Responded 10 Jul 2020
Dear Steve, Thank you for taking the time to tell us about your stay at our hotel. We are glad that you felt welcomed and found our staff friendly. We hope you enjoyed your visit and hope to see you next time in London. Take care in this difficult times Sincerely, Veronica Nunez Front Office Team Leader
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PRICE RANGE
US$107 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis london city hotel london, accor london city
LOCATION
United KingdomEnglandLondonEast End / East London / Whitechapel
NUMBER OF ROOMS
348
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Frequently Asked Questions about Ibis London City - Shoreditch Hotel
Which popular attractions are close to Ibis London City - Shoreditch Hotel?
Nearby attractions include Secret Studio (0.1 miles), AIM - Revolutionary Escape Rooms (0.2 miles), and Moonshine Saloon (0.2 miles).
What are some of the property amenities at Ibis London City - Shoreditch Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis London City - Shoreditch Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ibis London City - Shoreditch Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Ibis London City - Shoreditch Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ibis London City - Shoreditch Hotel?
Conveniently located restaurants include Pizza Union Spitalfields, Pizza Union Aldgate, and Amber.
Are any cleaning services offered at Ibis London City - Shoreditch Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ibis London City - Shoreditch Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Ibis London City - Shoreditch Hotel?
Many travellers enjoy visiting Churchill War Rooms (2.6 miles), Tower of London (0.5 miles), and Houses of Parliament (2.5 miles).
Is Ibis London City - Shoreditch Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.