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The W14 Kensington

Agoda.comUS$96*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$109*
US$96*
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The W14 Kensington
The W14 Kensington
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1,523 Reviews from our TripAdvisor Community

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Showing 1,037: English reviews
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Chichester, England, United Kingdom
Reviewed 1 week ago

I stayed here on business while attending an exhibition at Olympia (10 mins walk) and recommend the hotel for value, comfort and location. In a very quiet street and 5 minutes to the nearest tube. The rooms are small, no doubt, but have everything you need and the level of décor and comfort is excellent. Large HD telly. Service was...

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Helpful?
1Thank Cathy C
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Cathy C Thank you for choosing to stay with us and sharing your experience after your stay at The W14 Kensington. We are extremely delighted to hear that you have had a most comfortable stay at The W14 Kensington and rating us 4* for service quality. I am glad to hear that we met your expectations especially with regards...

London, United Kingdom
PROPERTY’S FAVOURITE REVIEW
Reviewed 14 March 2017

What a lovely surprise this hotel was. Room modern and clean, not very big (who's coming to London to stay in the room) but good sized bathroom with great shower, desk with chair, spacious wardrobe, TV and coffee/tea set. I am trying to remember have I ever slept on more comfortable mattress than here and I am not sure I...

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Helpful?
4Thank dexion
About Property's Favourite Review
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Dexion Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington. We are extremely delighted to hear that you have had a most comfortable sleep at The W14 kensington and rating us 5* for service quality. I am glad to hear that we met your expectations especially with regards to the service...

Manchester, United Kingdom
Reviewed 1 week ago

I am not going to repeat the very positive statements made by previous contributors, just to say that our stay was very pleasant. The room was small, but well equipped and clean, the breakfast more than adequate and the location excellent for visiting London. Our only negative was the presence of large screen TVs in the breakfast room, tuned to...

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Helpful?
2Thank ferdafolk
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Ferdafolk Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington. We are extremely delighted to hear that you have had a good stay with us overall and rating us 4* for service quality. I am glad to hear that we met your expectations especially with regards to the service our friendly...

Reviewed 1 week ago via mobile

Great little hotel if one is out and about. The rooms are compact but have excellent beds and linens. I slept soundly for 8 hours at a time which is a rarity! Our room was 103 facing the inner courtyard. Extremely quiet! Rain shower in bathroom. Everything in the room is new, modern and spotless. 5 minute walk to the...

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Helpful?
2Thank linchimrs
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Linchimrs Thank you for sharing your experience after your recent stay at The W14 Kensington. We are extremely delighted to hear that you have had a most comfortable stay at The W14 Kensington and rating us 4* for service quality. I am glad to hear that we met your expectations especially with regards to the service our friendly team...

Warrington
Reviewed 2 weeks ago via mobile

Great hotel Great value for central London Very modern Clean modern rooms - Very clean Great shower Great comfy bed Good breakfast Friendly staff 3 mins from tube in quite area Will be back next time in London

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Helpful?
1Thank PeterSimon
Viral P, General Manager at The W14 Kensington, responded to this review

Dear PeterSimon Thank you for sharing your experience after your recent stay at The W14 Kensington. We are extremely delighted to hear that you have had a most comfortable stay at The W14 Kensington and rating us 5* for service quality. I am glad to hear that we met your expectations especially with regards to the service our friendly team...

Reviewed 2 weeks ago

We had a very good experience at this hotel. Its 3 -4 town homes adjoined together into a hotel. The outside and common areas suggest the rooms will be 'dated' or at least 'period' in style, but we found them to be very modern and convenient, though very very small. The beds were adequate, though a bit too firm and...

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Helpful?
1Thank David S
Viral P, General Manager at The W14 Kensington, responded to this review

Dear David S Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington. We are extremely delighted to hear that you have had a good stay with us overall and rating us 4* for service quality. I am glad to hear that we met your expectations especially with regards to the service our...

Rural Hall, North Carolina
Reviewed 2 weeks ago

This was our first trip to London and I wanted to stay somewhere that felt like London and not a chain hotel. The rooms are small but that is London. It was very clean, quite, and our room had a lovely, modern bathroom. There was a free continental breakfast that was what you normally expect.The front desk was always helpful....

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Helpful?
1Thank LisaH977
Viral P, General Manager at The W14 Kensington, responded to this review

Dear LisaH977 Thank you for sharing your experience after your recent stay at The W14 Kensington. We are extremely delighted to hear that you have had a most comfortable stay at The W14 Kensington and rating us 5* for service quality. I am glad to hear that we met your expectations especially with regards to the service our friendly team...

Gateshead, United Kingdom
Reviewed 3 weeks ago via mobile

I have stayed at a few hotels in the area and this is definitely one I will return to. The hotel staff can not be more helpful, the rooms are a good size and spotlessly clean with an excellent shower. The beds are really comfy and my room was very quiet. Breakfast is basic but that's expected in London and...

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Helpful?
1Thank Foxdog11
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Foxdog11 Thank you for sharing your experience after your recent stay at The W14 Kensington. We are extremely delighted to hear that you have had a comfortable stay at The W14 Kensington and rating us 5* for service quality. I am glad to hear that we met your expectations especially with regards to the service our friendly team provided....

London
Reviewed 3 weeks ago

Whenever I have friends or family visiting, W14 is always my number 1 choice! The people are all lovely, very keen to help with everything and the rooms are very cosy and clean. Breakfast is great with a nice selection and is served in a room with lots of natural light that makes a huge difference. The location is difficult...

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Helpful?
1Thank Effi T
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Effi T Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington. We are extremely delighted to hear that we are Number 1 Choice for your friends and Family. I am glad to hear that we have always met your expectations especially with regards to the service our friendly team provided. It...

Paris, France
Reviewed 3 weeks ago via mobile

Positive: location, clean, great bedding, ok bathroom Negative: noisy, not Well isolated so cold and Noisy, super sensitive fire alarm, so so staff, small rooms and bathrooms, cannot open at all the Windows (not even a little bit) so a bit clostrophobic, no cable TV (no soccer channel in the UK... :) ) Room doors not sound proof so could...

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Helpful?
1Thank Manon C
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Manon C Thank you for sharing your honest appraisal and experience after your recent stay with us at The W14 Kensington. First of all please accept our apology for the noise and disturbance from neighboring rooms, the entire hotel has been newly built and top quality insulation has been installed. I am very sorry to hear that you have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff

Additional Information about The W14 Kensington

Address: 16-22 Gunterstone Road | West Kensington, London W14 9BU, England (Formerly Ace Hotel)
Region: United Kingdom > England > London
Price Range: £82 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The W14 Kensington 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
The w14 Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The W14 Kensington staff and other travellers.
25 questions
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Adelaide, Australia
Coventry, United Kingdom
over a year ago

See all questions (25)

Questions? Get answers from The W14 Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no elevators so if climbing stairs is a problem request the first floor.”
LisaH977, 6 May 2017 | Read review
“There is no lift so make sure you can climb the stairs if you have an upper floor room.”
robertsC3368FO, 7 Apr 2017 | Read review
“Great value but lots of stairs and no lift.”
970cliffordh, 17 Feb 2017 | Read review
“Get room near Breakfast Restaurant narrow stairs as no Lifts.”
NoelK397, 13 Feb 2017 | Read review
“Low floors please - no lift!”
marikitn2016, 21 Jan 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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