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Firstly we had a good impression of the hotel before even arriving as we were actually due to stay in March to watch Flight of the Conchords but they postponed their tour at the last minute - the hotel was super helpful and we were...More
Response from Matt N, General Manager at Brook Green HotelResponded 3 days ago
Thank you very much for choosing to stay with us, and further thanks for taking the time to leave such a nice and detailed review.
We're very pleased to hear that you had such a nice stay (and of course enjoyed the show)...More
Warm welcome cute room great pint and delicious burger brought to my room which is so nice for a lone female. Thanks everyone im defo coming back here.. havent been moved to write a review in a long timeMore
Thank Joan R
Response from General M, General Manager at Brook Green HotelResponded 1 week ago
Joan - We think you're lovely too!
Thank you very much for choosing to stay with us, and further thanks for taking the time to leave such a kind review.
Please come back and see us again soon.
Matt & the Brook Green...More
Every time I'm London (at least 3 times for year) for business or just holiday I stay here. Nice place, nice young people and excellent food! Clean rooms and good location.
I love the old style building and the modern rooms. Everytime I try to...More
Response from General M, General Manager at Brook Green HotelResponded 3 weeks ago
We think you're Excellent!!!
Thank you so much for the lovely review, it's so nice to hear such wonderful feedback from a loyal guest.
I do hope that you NEVER change your mind and try somewhere else.
We look forward to seeing you again...More
Stayed here with my daughter to attend the Korean pop band gig Monsta X at the Apollo theatre. Staff were helpful and friendly and facilities were great. Lovely breakfast set us up for a busy day. I loved the original architectural features and the stay...More
Thank Elizabeth B
Response from Matt N, General Manager at Brook Green HotelResponded 4 weeks ago
Thank you for choosing to stay with us and thanks for the great review!
I hope you enjoyed the show. As you know, the Apollo is only a few minutes walk away, so I hope there's another gig on soon that takes you're...More
Stayed here last year while at Chelsea Flower Show and really liked it so we booked again for this year ....... what a difference, not as clean as it used to be, surly staff at breakfast, poor drainage in the toilet sink,xpelair didn't work in...More
1 Thank mollycatScotland
Response from General M, General Manager at Brook Green HotelResponded 5 weeks ago
Thank you for coming back.
Although it's not great to hear that your visit was not as expected, I'm very grateful that you would take the time to leave us some feedback.
If you have the time and inclination it would be great...More