Brook Green Hotel

Brook Green Hotel

170 Shepherds Bush Road Hammersmith, London W6 7PB England
Room No 3
Traveller (292)
Room & Suite (106)
Dining (31)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

4.5
#273 of 1,129 hotels in London
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At heart we're a friendly local pub, boasting fantastic cask ales and the best in British food. Upstairs are 17 stylish Boutique bedrooms. Above all, we offer friendly, personal and attentive service. Whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend. Book direct for the best available rates.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Restaurant
Taxi service
Baggage storage
Non-smoking hotel
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Hidden Gem
Mid-range
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

170 Shepherds Bush Road Hammersmith, London W6 7PB England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Heathrow Airport
10.2 mi
See all flights
London City Airport
11.8 mi
See all flights
Hammersmith
6 minUnderground
499Reviews9Q+A100Room tips

Reviews
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Detailed Reviews
Max B wrote a review Jul 2021
4 contributions2 helpful votes
5.0 of 5 bubbles
I adore this hotel. Even before we arrived the customer service was superb. (The staff assisted in arranging for a small gift, cake and drink to be in the room waiting for my son for his birthday, which was so thoughtful and helpful.)
On arrival, every member of the team was friendly, helpful and did everything they could to make our stay perfect.
The room was equipped to a high standard - everything is thought of... iron, ironing board, hairdryer (proper one, not the normal cheap hotel version) well stocked mini bar and snack drawer and to top it all an actual espresso machine in the room, so you can indulge in a luxury coffee whenever you like. The toiletries are also stunning.
The room itself was gorgeous, the beds extremely comfortable, the decor lovely, the bathroom spacious and modern and all were impeccably clean.
We enjoyed a superb dinner in the restaurant area on the first night and there was a great choice (including vegan and veggie options) for breakfast on both days. Son ordered the full English and it was cooked to perfection.
This is our second stay and I have to say it was as close to perfect as you will get in a hotel. Thank you to all the amazing staff who made it such a memorable weekend.
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Date of stay: June 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: We had room 9. Big room, comfortable beds and fabulous bathroom. Air conditioning very effective...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Brook Green Hotel
Responded 27 Jul 2021
Hello Max, We are extremely happy that you have enjoyed your stay with us. Thank you very much for the amazing review and we look forward to welcome you soon again in the future.
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Tereza wrote a review Sept 2021
Prague, Czech Republic7 contributions
+1
5.0 of 5 bubbles
The hotel looks really pleasant and lovely, it has a wonderful cozy feeling. Room - ours was on the top - was beautiful, clean and big enough with an adorable nook and a beautiful map of London on the wall behind the bed. I really appreciated the little corner with coffee machine and electric kettle with a sufficient selection of teas, coffee capsules and even hot chocolate that was replenished daily. Same went for the offered toiletries that included a shower gel, a shampoo, a conditioner, a hand wash and a body lotion with amazing scents. As we didn't expect to be so hot in London (even during the night) we were truly grateful for the air conditioner.

The breakfast included in our stay was beyond delicious, especially the Eggs Benedict. I was also very pleasantly surprised that the coffee could be make with almond milk instead of a regular one. As a lactose-intolerant person, this is truly important to me. The whole dining area was also very cozy and nice, I felt really good while eating there.

The staff was very forthcoming and took care of our every need including taking our luggage upstairs (which is no easy task!), providing an adapter so we could charge our phones, preparing a breakfast package as we couldn't stay for our last one due to the early flight and overall being very communicative, caring and lovely to chat with.

Thank you so much for the unforgettable stay, if I ever find myself in London again (and I surely do hope so), this hotel will be first choice. It is very close to 5 undergr
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Date of stay: September 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stewart G wrote a review Feb 2020
Kirkcaldy, United Kingdom79 contributions34 helpful votes
5.0 of 5 bubbles
We were Walking on Shepherd's Bush Rd looking for somewhere to eat and have a few beers on a Saturday evening.
We liked the look of the Brook Green and going inside was just as nice. Old style with a real log fire which we sat next to in the corner window seat.
The service was great, the good was super and we had an excellent relaxing evening.
Prices were good and the Chef was on display if you wanted to see your food being prepped.
Definately go back and only a short walk from Hammersmith Tube.
Nice one 👍🏻
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General M, Front Office Manager at Brook Green Hotel
Responded 13 Mar 2020
Hi 856stewartg, Thank you for taking the time to leave your review. It is a good thing you decided to walk in as you ended up having a good time! We are glad that you enjoyed the ambiance - if you happen to be around the area do pop-by again. We also have a variety of board games which seem to be quite popular amongst group of friends. We also have delicious Sunday Roasts available. We look forward to seeing you again. - Brook Green Team
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Caveman_Lee wrote a review Nov 2022
Hong Kong, China1,131 contribution133 helpful votes
+1
4.0 of 5 bubbles
I visited London and stayed in this “Boutique Hotel” for a few days in mid-October 2022. It was a bit unfortunate that the pub and the outside of the hotel were under renovation during our stay. Since we were only informed about this renovation work one day before we departed for London, it left us no other choice to try our luck on this. As expected, there were scaffoldings set up surrounding the hotel and the pub/restaurant was also closed for refurbishment. We expressed our disappointment and concerns to the hotel management when we checked in and they agreed to return the breakfast charge and give a special discount to our room rate to settle the issue.

The hotel is located at about 5- to 10-minute walk from the Hammersmith Underground station and there is a big TASCO nearby. Inside the hotel, the room is tidy and nicely decorated. Provisions in the room and bathroom are good and sufficient. Staff are helpful and friendly (including the workers for the renovation!). However, the half glass shower door design and the far below normal water pressure of the shower significantly impaired the bathing experience.

Overall, the hotel should be a nice and well located option for visiting London apart from the hiccups due to the renovation work.
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Date of stay: October 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Youngs Pubs, General Manager at Brook Green Hotel
Responded 14 Nov 2022
Hi Caveman_lee, thank you so much for your positive comments about Brook Green Hotel! We can't wait to see you again, have a great day. Kind Regards, The Brook Green Hotel Team
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Lorna Marshall wrote a review Feb 2020
London, United Kingdom84 contributions63 helpful votes
5.0 of 5 bubbles
Wow, What a fabulous place! I am so lucky to have this place on my door step!
We had the most fantastic roast dinner and I can’t compliment it enough.
We were met by some lovely staff the moment we stepped in. The menu was full of choice, all very reasonably priced and it all sounded incredible. They had lots of options to meet dietary requirements too.
The Portion sizes were great!
The service was prompt and efficient but in no way pushy or intrusive!

I haven’t stayed in the hotel but by the looks of the restaurant I’m sure it’s beautiful too.
I would absolutely recommend this place and can’t wait to return!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Brook Green Hotel
Responded 21 May 2021
Hi Lorna, Thank you for taking the time to review your visit with us last year. We were very excited to finally fully reopen on the 17th of May 2021 so that we can welcome guests indoor. We are so delighted to hear that you enjoyed our Sunday Roast. Please do pop in for another Sunday Roast if you miss us! Hope to see you soon. Kind regards, Brook Green Hotel
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Berrybum wrote a review Nov 2023
Fowey, United Kingdom14 contributions3 helpful votes
5.0 of 5 bubbles
I booked a 'bigger boutique' room at the Brook Green after a lot of browsing for dog friendly hotels in London. What an absolute gem!!!

Our bedroom was beautifully decorated, really large and extremely comfortable. The room featured a wonderful king-size bed, with a fabulous heavy feather duvet in white crisp linen and benefited from recently refreshed and lovely decor (including William Morris), books, throws and features.

The separate bathroom was so indulgent with a walk in shower, huge double ended bath, double sinks and gorgeous toiletries.

Faculties wise, the room benefited from coffee (Nespresso) and tea making facilities. It also contained a well stocked mini bar, Sky TV and radio.

We really enjoyed the hotels full commitment to canine travellers, as our dog was welcomed throughout the hotel, in the restaurant/bar and at breakfast. He also arrived to a comfy dog bed that had been put in the room especially for him and which he jumped straight into.

Breakfast was included in our stay and was freshly cooked and delicious.

This is a really conveniently located hotel with two tube stations in easy walking distance (5-10 minutes) and nearby shops and cafes.

We've not stayed at a Young's hotel before but will definitely do so again. However, we cannot wait to return to Brook Green, which would be a tough act to follow!

A 10/10 stay!!!! Thank you Brook Green and Young's!
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: If you're heading out at night or need to pop out late/early for your dog's comfort (whilst...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Brook Green Hotel
Responded 30 Nov 2023
Traveler29802036921, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brook Green Hotel. We look forward to your next visit! Take care and have a lovely day! Best Regards, Brook Green
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terence r wrote a review Jul 2021
Swindon, United Kingdom13 contributions2 helpful votes
5.0 of 5 bubbles
Stayed in a few Youngs hotels now and Brook Green Hotel did not dissapont.
Staff great and friendly. We stayed on the third floor and a great quirky comfortable room. It's a bit of a trek up all the stairs but not an issue for us. The pub itself was great and ideal to sit and unwind with a pint. Breakfast was tasty and again, in great surroundings. We parked at Westfield using smart parking this was sooooo easy and only £15 for 24 hours. Its a short 15 min walk.
The Hotel is ideal if you are catching a show at shepards bush empire.
Would definitely stay again. My only negative is the pillows were not the comfiest.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VRSouthWest wrote a review May 2022
Bristol, United Kingdom45 contributions51 helpful votes
3.0 of 5 bubbles
Chose this hotel for the location for the Apolli Hammersmith and wanted something a bit special as we were here for an event celebrating my husband 50th birthday. When we arrived at 2pm our room was not ready so given another room to go into. This room was on the top floor, 5 floors of steps, so if you are at the top bear this in mind, it was a lot ! The room was very small, but clean and provided nice smellies in the bathroom. Complimentary coffee and tea (though only 1 breakfast tea provided) and no complimentary biscuits etc all had to be paid for. Room was not at all sound proof at all and heard conversation in the room next door and their TV until 2am. In the plus side breakfast was excellent and staff friendly and helpful. For the price of £224 for the night it was very over priced and not somewhere I'd go back to as I didn't feel this was value for money at all.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Youngs Pubs, General Manager at Brook Green Hotel
Responded 11 May 2022
Hi Waserhcc, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Your comments would be addressed immedaitely. Kind Regards, Slav General Manager
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Gail wrote a review Apr 2020
Ottawa, Canada1 contribution2 helpful votes
5.0 of 5 bubbles
This was our first trip to the UK and we decided to stay at the Brook Green Hotel for 2 weeks. What a great little gem.

My boyfriend and I would definitely recommend this hotel, and would return without hesitation! It's a 5 minute walk from Hammersmith Tube so very quick and easy to get into the city and only a 15 minute walk to the Westfield Shopping Centre. Our room was right at the top of the building and was great. However there is no lift but that was fine. The staff were friendly and helpful and the breakfast was delicious, with an excellent choice of food.

Thank you to the Brook Green team for making our stay such a pleasant one. We will definitely be back !
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Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General M, General Manager at Brook Green Hotel
Responded 25 May 2020
Hi Gail, Thank you for taking the time to leave us a review, I'm so glad to hear that you enjoyed your previous stay with us. We look forward to welcoming you back in the near future! Kind regards, The Brook Green
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Damian wrote a review Jul 2022
1 contribution
5.0 of 5 bubbles
Really enjoyed our stay at Brook Green Hotel. Mira and the team looked after us so well and were very helpful, including helping us with a last minute taxi to a wedding when our Uber cancelled. The rooms are comfortable, very clean and fresh and have beautiful high period ceilings and extras like coffee machine, rain shower etc.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Youngs Pubs, General Manager at Brook Green Hotel
Responded 18 Jul 2022
Dvc80, thank you for your kind review; we are happy to pass along your comments to the team here at Brook Green Hotel! We look forward to your next visit! Take care! Slav General Manager
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Janice n asked a question Mar 2020
Stroud, United Kingdom260 contributions126 helpful votes
Hi are you handy for theQueens tennis club TIA can you walk there safely ?
Answer from Jangar10
Croydon, United Kingdom139 contributions88 helpful votes
According to google maps it’s about a 8 minutes walk away
susan c asked a question Oct 2019
Gloucester, United Kingdom5 contributions13 helpful votes
How far is Paddington station from the hotel
Answer from Tab B
Brooklyn, New York998 contributions80 helpful votes
It's about 8 stops, 20ish minutes away.
Answer from Jayne B
Norwich, United Kingdom191 contributions82 helpful votes
Yes there is a menu, lots of choice, cooked breakfast, eggs Benedict's with salmon, which I had and was delicious. Also you can help yourself to cereal, bread/toast jam, fruit juice, etc.
gillian p asked a question Aug 2015
Derby, United Kingdom
hi , is there parking
Answer from molly057
Sutton, United Kingdom46 contributions28 helpful votes
Sorry only just saw your question ... We used just park and paid £10 for 48 hours in a private driveway just around the corner from the hotel
Flubetti asked a question Jun 2015
27 contributions57 helpful votes
Hello Brook Green: Is there a gym in the hotel?
Answer from General M
London, United Kingdom
There is no gym at the hotel. However there is a gym 2 minutes walk away that does a day pass for £6. Hope that helps!
loren c wrote a tip 9 May
1 contribution
2.0 of 5 bubbles
"the stars are quite small "
Read full review
Penny M wrote a tip Mar 2024
5 contributions2 helpful votes
5.0 of 5 bubbles
"Room 16 is at the top of building !!"
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network222 wrote a tip Mar 2024
chicago27 contributions25 helpful votes
5.0 of 5 bubbles
"Be aware that the hotel is near a fire station, a police station and an ambulance station. Sometimes there were lots of sirens."
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Tourist823295 wrote a tip Jan 2024
1 contribution
5.0 of 5 bubbles
"Idea location "
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Emsilaw wrote a tip Dec 2023
6 contributions
1.0 of 5 bubbles
"Don’t recommend at all!"
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PRICE RANGE
£127 - £255 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BROOK GREEN HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Brook Green Hotel
Which popular attractions are close to Brook Green Hotel?
Nearby attractions include Be At One - Hammersmith (0.3 miles), The Dartmouth Castle (0.3 miles), and Brook Green Market and Kitchen (0.3 miles).
What are some of the property amenities at Brook Green Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Brook Green Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Brook Green Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Brook Green Hotel?
Conveniently located restaurants include Pentolina, Le Petit Citron, and Los Molinos.
Which languages are spoken by the staff at Brook Green Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Romanian, and Hungarian.
Are there any historical sites close to Brook Green Hotel?
Many travellers enjoy visiting Houses of Parliament (4.2 miles), Churchill War Rooms (4.0 miles), and Westminster Abbey (4.1 miles).
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