The Rockwell
181-183 Cromwell Road, London SW5 0SF England
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About
#413 of 3,042 hotels in London
Location
Cleanliness
Service
Value
The Rockwell is an independent hotel with an emphasis on understated contemporary style, impeccable levels of personal service and attention to detail. Each of the forty rooms has been crafted to create a relaxed atmosphere, whilst retaining an individual character which combines English tradition with contemporary styling. In addition to our well appointed bedrooms, we offer guests the use of generous spaces for eating, drinking and relaxing, including a large south facing landscaped garden. Whether you are visiting Kensington for business or pleasure, many of London's best attractions are on our doorstep including Earls Court, Harrods, the Royal Albert Hall, the Natural History Museum, the Science Museum as well as the shopping areas of Knightsbridge and Chelsea.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Board games / puzzles
Baggage storage
Newspaper
24-hour front desk
Dry cleaning
Laundry service
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Non-smoking hotel
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, German, Hungarian and 2 more
Location
97Great for walkers
Grade: 97 out of 100
83Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
181-183 Cromwell Road, London SW5 0SF England
Getting there
Car HireSee car hire from US$24/day
867Reviews24Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Cancelled my 3-day reservation, the day before, by email, which I didn’t receive until I was already in London. Poor service and no doubt they were reselling the room as London was very busy and all the prices have gone up. Poor service and by the sounds of athe review, a poor hotel too.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here this weekend 24th to 26th November. Two days prior to our arrival I noticed there were two payments taking from my account I immediately rang the hotel who said they would let the manager know thankfully one was credited back immediately. When we arrived we were given room 402 I was shocked to see how tiny this was, I went straight to reception and explained the tiny 4ft bed was pushed against the wall the girl on reception said some people don't mind that.. it was what is advertised as a delux single she then gave me the key to a new room 404. The manger came out said if he has a bigger room he would upgrade me but he was fully booked 404 was slightly bigger we had the worst 2 nights sleep. It was like sleeping on a board. The towels were hard and off white shower was tiny. There was also a not very nice smell For the price of two nights stay, this is not a 4 star hotel as advertised. We would not be recommding The Rockwell and will never stay here again. …
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Some really nice features, but some may pose issues. Nice features: Proximity to a Tube Station with elevator and ramp access--about 6-8 min. walk, depending on route to the Earl's Court tube station --the tube station is in a busy part of London, with enough eateries near by --there were piles of garbage bags on the sidewalk near the tube station --the tube station was less handy than expected because the weekend we were there, the Underground had limited service to Earl's Court and further west A large room with a desk, armchair and end tables, which was a very nice contrast to the room in Glasgow --large TV and a refrigerator The nice storage shelf in the bathroom Very friendly and helpful staff The breakfast buffet was worth the ~15 GBP price/person The AC unit and the smell noted by previous reviewers were not noted by us The less desirable features: The hard mattress made it uncomfortable to sleep on my side --I liked a firm but pillow-soft mattress but it was like sleeping on the carpetted floor The miniscule shower (due to the presence of the shelf in the bathroom) with barely enough room to turn around Given the neighborhood and location and the acceptable price point, I would probably consider other locations, perhaps near St. Pancras?, before re-booking this hotel. …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The breakfast buffet was worth it, considering that an English breakfast at a pub in St. Pancras...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Very unfortunately there were numerous bugs in the room. I’m not convinced that they were bed bugs (photo attached) but I didn’t want to take the risk so I checked out immediately. The staff at reception were very apologetic but were unable to refund me as the manager had left for the evening. They took my email so that the management could contact me with regard to a refund but I haven’t been refunded or even contacted. Very disappointing as otherwise this seemed to be a very reasonable hotel for the price.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very well-appointed and comfortable superior single room with snacks, plenty of toiletries and even a bathrobe. Breakfast was nice and although the dining room was quiet the vegetarian club sandwich was a delicious light dinner. Staff were courteous and friendly. Excellent location - just 25 minutes from museums and from Kensington Palace. Ideal for a solo female traveller - I felt really safe!
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We enjoyed a pleasant, week's stay at The Rockwell. I chose a garden room which had a 'patio' outside offering a table and chairs for one to sit. The staff were friendly and helpful; allowed us to leave our bags until we were able to check in later in the day. A very spacious room which we appreciated. Lots of water pressure when taking a shower. It's location is very convenient; Earl's Court tube within a five minute walk. A bit further there are many coffee shops, cafe/bakeries, restaurants and pubs. We would return if the opportunity to visit London were possible.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Second visit to this hotel and will definitely be visiting again. Friendly staff, very clean rooms and comfortable bed. Hotel is a 20 min walk to National History Museum, 20 mins to Notting Hill and Chelsea. Close to Earls Court tube.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
S T A R T E R S - Slow Coked Beef Croquettes, barbecued apple sauce, kohlrabi slaw - Scallop Ceviche, julienne vegetable medley, passion fruit, lime - Burrata and Charred Cavolo Nero, honey glazed figs, shallots, raspberry vinaigrette R O A S T S - Slow Cooked Meaty Pork Rib on the Bone - Beef Striploin - Stuffed Breast of Chicken All served with roast potatoes, maple glazed slow cooked heritage carrots, charred hips cabbage, gravy and Yorkshire pudding D E S S E R T S - Golden Delicious Apple Crumble - Gluten Free Chocolate Cake - Coconut and Passion Fruit Brûlée
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
we stayed here as attending the Wimbledon final we were early for check in but had a very warm welcome , they kept our bags and came back. We felt that it was a home from home, very clean, the bathroom was clean shower was amazing. breakfast was good quality we had a few drinks in the bar and the barman was excellent, we will be back
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Rockwell is nicely situated a 5 min walk from Earls Court Underground station on the Piccadilly line. It looks fantastic from the street view and the lobby is attractive, welcoming and cosy. The staff on the desk were very friendly and even though we were half hour early they let us check into our room as it was ready. We were in room 407 and it was a cosy room that had all the amenities we required for our overnight stay. There was a previous review to say this room was noisy but we did not find this to be the case and both slept very well. The bed was firm and supportive and the bathroom was equipped with all the toiletries and added extras you could want. The hotel was located in a good location to get the tube to Covent Garden for our meal out and a good location from the theatres which was what we had booked overnight for. We slept very well and both enjoyed breakfast the next morning with friendly staff. Thanks Rockwell - I’d stay again when visiting London. …
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$113 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the rockwell hotel london, rockwell hotel london, rockwell london
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
40
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Frequently Asked Questions about The Rockwell
What are some of the property amenities at The Rockwell?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Rockwell?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Rockwell?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Are any cleaning services offered at The Rockwell?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Rockwell?
The staff speaks multiple languages, including English, Spanish, German, Italian, Polish, and Hungarian.