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NH London Kensington

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#253 of 1,087 Hotels in London
Certificate of Excellence
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NH London Kensington
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1,426 Reviews from our TripAdvisor Community

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Showing 662: English reviews
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Frankfurt
Reviewed 1 week ago

I have stayed in this hotel in 2010 several times and loved it. Now, returning for business in 2017, I booked it again. The positive things are: Easy commute from Heathrow airport as it is 45 min on the Picadilly line and then 5 to 7 minutes walking from Earl's Court tube station. It takes about 10 minutes on the...

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Helpful?
Thank FreqventFlyr
Tel Aviv, Israel
Reviewed 1 week ago

An Excellent hotel. Full value for your money, for many reasons: Tina Bauer - Reception Manager did everything in her power to make us feel at home, feel good and comply to all our needs. Her stuff at the reception desk is amazingly friendly and helpful. The room we stayed in was a pleasure, spacious, clean, comfortable - very good...

Review collected in partnership with NH Hotels
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Thank Ruben K
Reviewed 1 week ago

i stayed there with my husband end of January to celebrate my birthday. upon check in and during the whole stay we received Excellent service by the reception staff. clean and nice room. free drink at the bar for my birthday. in general a good choice!

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Thank NapaP
Erlangen, Germany
Reviewed 2 weeks ago via mobile

Stayed here for 4 nights from 26th Jan 17. Receptionist on the evening when we checked in (lady with brown hair & glasses) was very friendly and pleasant, which was a good sign to any hotel. Room was clean, nothing to complain. Having bus 74 right in front the hotel's doorstep was very convenient. Will definitely stay here again if...

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Helpful?
Thank changreg
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear changreg, thank you for your fantastic feedback- we are thrilled to hear, you had an amazing time with us. Glad we gave you the "I belong here"- feeling right from the start during check in. It will be our pleasure to welcome you back shall you visit London again. Best regards Tina

Reviewed 3 weeks ago

We were impressed immediately upon arrival by the pleasantness of the receptionist and how helpful she was. The room was clean , quiet and the bed comfortable. The breakfast was as good as we have had in any hotel particularly the choice of fresh fruit. The location is excellent. Not only is the underground station close but the 74 bus...

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1Thank Liamllb
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Liamllb, thank you for your amazing feedback! We are delighted to receive such great compliments from you regarding your recent stay. Its fantastic to see, our location and service has made your stay unforgettable and hopefully we get together very soon again. Best regards Tina

Dublin, Ireland
Reviewed 3 weeks ago

I stayed here for one night as part of a work trip and to be honest was probably just sufficient. Check in was quick and easy and the room was clean although very shabby. The 'view of the courtyard' that was advertised with the room was basically just a narrow walkway with a wall right in front of the window...

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1Thank Sea_shells28
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Sea_shells28 thank you for sharing your feedback regarding your recent stay. We are very sorry to hear that your experience has not been to your full expectations. We would like to investigate further and offer a more personal apology for the inconvenience caused. Please contact us directly on duty.nhkensington@nh-hotels.com. We are looking forward to hear from you and hope...

Helsinki, Finland
Reviewed 3 weeks ago

NH London Kensington was a very positive experience. Despite the busy road aside, the hotel is quiet and comfortable, the service is professional and excellent, and truly made me feel very welcome throughout the visit. The hotel is just few minutes walk away from Earl's Court for eating out and Kensington High Street for shopping.

Review collected in partnership with NH Hotels
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Thank PEKKA T
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear PEKKA T, thank you for your fantastic review- we are thrilled to read your great compliments. We hope to welcome you back very soon to NH London Kensington. Best regards Tina

Reviewed 4 weeks ago

Really enjoyed the weekend here at NH Kensington. Found the offer on secret escapes so price wasn't too bad after discount. Good location. It us very close to lots of restaurants and Earlscourt tube station and walking distance to the science and history museums. staff really friendly and helpful. Would visit again.

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Thank Sam W
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Sam W thank you for sharing your great experience at NH London Kensington with others. We are delighted to have created a fabulous weekend for you and hope you will pay us a visit very soon again. Best regards Tina

Badalona, Spain
Reviewed 4 weeks ago

My second stay at the NH London Kensington, this time the reception area was no longer a “war zone” and looks good now it’s almost complete. The check-in staff were friendly and efficient, the room I had was on the top floor but worryingly close to the lift, however it was a false alarm and the room was very quiet....

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Thank Mark R
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Mark R, thank you very much for sharing your feedback on your recent stay and noticing the difference between your first and second stay. I can assure you, during your 3rd you will be surprised :). It is very unfortunate, that the corridor light has kept you up at night. We have already made a note to look into...

Bristol, United Kingdom
Reviewed 14 January 2017 via mobile

We have only stayed in one previous NH, at Schipol Amsterdam (see my report). That was brilliant and this was mediocre. Located on a very busy road arrival by own car was fraught. There is a small area to the left of the two main lanes of traffic where a swift unload is possible and we managed to get checked...

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Thank twickers11
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear twickers11, thank you for your feedback. Its great to see that you enjoyed our delicious breakfast and our cozy bedrooms. We are sorry to hear, that you found our car parking rather disappointing. We are very happy to be able to offer car parking facilities as a London Hotel to our guests and the daily rate charged is competitive...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital. ... more   less 

Additional Information about NH London Kensington

Address: Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
Region: United Kingdom > England > London > South Kensington
Price Range: £118 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH London Kensington 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, NHHotels, Travelocity and Jetsetter so you can book your NH London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Kensington Hotel London
Nh Kensington London
Nh Hotel London
Nh Hotels London
Hotel Style:
#27 Green Hotel in London
#187 Business Hotel in London
#188 Luxury Hotel in London
#231 Family Hotel in London
#233 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from NH London Kensington staff and other travellers.
13 questions
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Ellicott City, Maryland
over a year ago
Derby, United Kingdom
Vernon Hills, Illinois
3 months ago
10 months ago

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Questions? Get answers from NH London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a room facing the rear garden as it is very quiet there and fresh air, too!”
 of 5 bubbles FreqventFlyr, 10 Feb 2017 | Read review
“We requested and were given a bigger room without difficulty”
 of 5 bubbles Liamllb, 26 Jan 2017 | Read review
“Do not settle for room 34, it's on the garden level, so downstairs, it's dark, dingy and uncomfortable”
 of 5 bubbles Sea_shells28, 26 Jan 2017 | Read review
“the room 501 is a on the garden side and is à very quiet room”
 of 5 bubbles 684jorged, 14 Dec 2016 | Read review
“Room at the back of the hotel overlooked the garden and was very quiet”
 of 5 bubbles GillD1954, 7 Dec 2016 | Read review
5 of 5