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Traveller (795)
Dining (159)
Room & Suite (134)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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About

#103 of 1,203 in London
Location
Cleanliness
Service
Value
Travellers' Choice
In the midst of Soho and moments from Mayfair, Ham Yard Hotel has an urban village feel. The hotel revolves around a tree-filled garden with a bronze sculpture centrepiece by Tony Cragg. Alongside the hotel's 91 individually designed bedrooms and suites are 24 apartments, 13 independent stores and a restaurant and bar with outdoor dining. There is a drawing room and library, Spa and Gym, theatre, private event rooms and a 1950's style bowling alley. The rooftop garden has sweeping views of the Soho skyline. Interiors are designed by Kit Kemp in her award-winning modern British style.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Spa
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Rooftop bar
Meeting rooms
Facial treatments
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English, French, Russian, Spanish and 4 more
1313Reviews14Q+A100Room tips
Traveller rating
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natters14 wrote a review 19 Jun
London, United Kingdom2445 contributions166 helpful votes
I went here last week with friends for pre-dinner cocktails for my birthday as we are regulars here but noticed the service has gone downhill since our last visit. The drinks were lovely but a lot pricier now and took a long time to come; each round we had to seek out someone to take our order (for the first round, it took about 15 minutes to get someone’s attention). Really disappointing visit; as lovely as the cocktails were (I had the Refresca).
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Date of stay: June 2022Trip type: Travelled
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Michelle Moreno wrote a review 9 Jun
London, United Kingdom1 contribution1 helpful vote
I lost all my old trip advisor reviews (was on an old work email). Though today I thought I should start it up again due to how wonderful George our waiter at breakfast was. He made us feel so welcome and looked after, he was a total delight. Thank you George for fanning me, when I was hot :), thank you for your smile and thank you for making our breakfast wonderful. You are a super star and we'll be back Michelle. X
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Date of stay: June 2022
Service
Trip type: Travelled
1 Helpful vote
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Response from Julie LSB, General Manager at Ham Yard Hotel
Responded 1 week ago
Dear Michelle, I am delighted to read your review and I am sure George will be very proud! We look forward to welcoming you back. Best regards Julie
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Frank Horstmamn wrote a review 6 Jun
London, United Kingdom16 contributions2 helpful votes
What’s happened ? This is my go to place to show friends and family how great afternoon tea can be . I have taken friends to this little gem in the heart of Soho many times and never had a bad thing to say about it . Unfortunately that is not the case since my last visit . The price has gone up from £29 to £40. that is quite a bit already , but to top it all I was charged £7.50 extra per person for an extra round of sandwiches !! Very disappointed especially if you get refills of sandwiches in most other places . Needless to say I won’t be back . Shame really because I really like the place . Service , by the way , was fantastic .
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Date of stay: June 2022Trip type: Travelled
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friendly wrote a review May 2022
32 contributions54 helpful votes
I come here several times a year, but the service is getting worse every time. This time asked for an early check-in. Result: the room was ready at 5pm instead of 3 pm. Then the room had not the ordered sofabed, instead just a sofa. told the reception, no it has a sofabed. Ok, show me. Oh it has no sofabed. Hm, but where will the kids sleep? both in one small extrabed with 80cm. They are crazy here! Never brought another one. The concierge did not get a table in any restaurant. If I asked him for something - whatever- called 2 restaurant and then gave up. Luckily somebody of the others came to gave me a tip, which worked. The bathtub made an annoying farting sound when the hot water was turned on. Never repaired. Location good, design good, service bad. Result: overpriced
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Date of stay: May 2022
Location
Service
Sleep Quality
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Response from Julie LSB, General Manager at Ham Yard Hotel
Responded 1 week ago
Thank you for taking the time to write a review, I would very much like to discuss your comments, please email me on JulieLSB@firmdale.com at your earliest convenience. Best regards Julie
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H62 wrote a review May 2022
27 contributions10 helpful votes
Visited for a birthday celebration. Unable to book but the staff were extremely accommodating in finding us a table indoors so we could have cocktails. This place certainly has the WOW factor, even presenting the birthday girl with a cake and candle when it was a walk in visit. All in all this was a fabulous place for a drink and judging by my experience I can’t wait to return .
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Date of stay: May 2022Trip type: Travelled
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Response from Julie Barry, General Manager at Ham Yard Hotel
Responded 4 weeks ago
Thank you so much for taking the time to write a review, we are delighted we could help you celebrate and we look forward to welcoming you again soon. Best regards Julie
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travellinghopefully wrote a review Apr 2022
241 contributions262 helpful votes
I have been staying at Firmdale hotels for almost 30 years and this is the first time I have to say it is not up to the normal Kit Kemp standards. We were excited about our first trip outside the United States since the beginning of Covid and thought that the Ham Yard hotel was the perfect place to stay. Unfortunately, we were wrong. It was a promising start with us getting early check-in for which we were very grateful. While the room itself was lovely, it lacked in a number of areas. First, the terrace. It was huge but the only furniture on it were two tiny metal chairs and a small table. These were like an afterthought, totally uncomfortable and not conducive to relaxing. For the price we paid we certainly expected more. And the construction outside also made it necessary to keep the doors and curtains closed. Hotels of these level normally advise its guests of such disruptive activities. Then there was the placement of the outlets which were inconvenient to say the least. There was no free bottled water , only one roll of toilet paper and no tissue. Moreover, I was surprised at the lack of knowledge on the part of the hotel employees. For example, when I called to ask what time the breakfast was, the front desk staff did not know and had to yell over to other staff to find out the answer. Whether it's because of covid or brexit, definitely not the experience I am accustomed to from Firmdale.
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Moshe S wrote a review Mar 2022
1 contribution
We had a great time! Everything was truly amazing, the room, the restaurant, the bar, etc. Ayman Mansour from the restaurant was absolutely incredible! We had nice conversations and got the best service from him.
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Date of stay: March 2022Trip type: Travelled
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Response from Laura Sharpe, General Manager at Ham Yard Hotel
Responded 21 Mar 2022
Thank you for taking the time to write such lovely feedback on your recent visit to us, I am delighted your enjoyed your time with us and will pass your comments on to Ayman, we hope to see you again very soon Kind regards Laura Sharpe General Manager
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CherVT wrote a review Mar 2022
Vergennes, Vermont3 contributions1 helpful vote
We dined in the Hamyard hotel. The decor, and waitstaff were excellent. The food was tasty and adequate. The drinks were skimpy and extremely expensive. We enjoyed many other meals in London and this was the first we experienced this.
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Date of stay: March 2022Trip type: Travelled
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jon b wrote a review Mar 2022
Guernsey, United Kingdom5 contributions2 helpful votes
Just came back from 4 days at Ham Yard and we were very happy with excellent service and quality of the hotel. To find an oasis of calm so close to the noise is amazing and the rooms provided much needed sanctuary from hustle and bustle around us. The amazing art all over the hotel and attention to detail keep you spotting little gems as you move around the building. We will be returning.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
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Response from Laura Sharpe, General Manager at Ham Yard Hotel
Responded 21 Mar 2022
Thank you for taking the time to write such lovely feedback on your recent stay with us, I am delighted you enjoyed your time with us we hope to see you again very soon Kind regards Laura Sharpe General Manager
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daniel m wrote a review Mar 2022
Sidcup, United Kingdom70 contributions10 helpful votes
+1
Stayed here with my partner for a birthday treat. Most expensive hotel I’ve stayed at and was worth every penny The deluxe room was amazing, spacious, so comfortable and the marble and oak bathroom took my breath away. The bath was so deep and shower huge and everything was absolutely spotlessly clean. Nice touches were the Bose speaker, floor to ceiling blinds and personalised welcome note We had a lovely meal in the hotel restaurant. I had the dry aged rib eye and chips and was easily the most tasty steak I’ve ever eaten. My partner had the chicken and this was equally delicious, she loved the smooth mash We had breakfast delivered to the room and again, this was so good! Great coffee and tea, good size portion and lovely scrambled egg. Was brought to us exactly when we wanted it Highlight of the stay was the bowling. There are 4 lanes in the lower basement. It’s an old 1950’s alley with lots of kwirky art. We had an hour for £20 each which we thought was good value and it was a good laugh coupled with ice cold beers from the lane service I really couldn’t fault this place. We weren’t the typical well-heeled customers in this place but we were made to feel equally as special. Will definitely be back for a treat in the future
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Date of stay: March 2022Trip type: Travelled
Room Tip: Courtyard view better
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Response from Laura Sharpe, General Manager at Ham Yard Hotel
Responded 21 Mar 2022
Thank you for taking the time to write such lovely feedback on your recent stay, we are delighted you enjoyed your time with us and we hope we can welcome you back again to Ham Yard very soon Kind regards Laura Sharpe General Manager
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PRICE RANGE
US$1,023 - US$1,288 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSoho
NUMBER OF ROOMS
91
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Frequently Asked Questions about Ham Yard Hotel
Which popular attractions are close to Ham Yard Hotel?
Nearby attractions include Strawberry Tours (0.2 miles), On The Rocks Bar Crawl (0.08 miles), and The Crystal Maze LIVE Experience London (0.05 miles).
What are some of the property amenities at Ham Yard Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Ham Yard Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ham Yard Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ham Yard Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Ham Yard Hotel?
Conveniently located restaurants include Scarlett Green, The Seafood Bar, and Blacklock Soho.
Are there opportunities to exercise at Ham Yard Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Ham Yard Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ham Yard Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Ham Yard Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Polish.
Are there any historical sites close to Ham Yard Hotel?
Many travellers enjoy visiting Churchill War Rooms (0.7 miles), Tower of London (2.5 miles), and Houses of Parliament (0.9 miles).