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Park Plaza County Hall London

7,856 reviews
#237 of 1,081 Hotels in London
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Traveller (2144)
Room & Suite (1061)
Dining (121)
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Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“waterloo station”(696 reviews)
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Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,856)Write a Review
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3,577
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Show reviews that mention
All reviewswaterloo stationlondon eyebig benstudio roomsouth bankthe sofa bedthe penthousekitchen areasmall kitchenettebirthday cardwestminster abbeynespresso machineexcellent locationmini baran upgradefantastic hotelbooked this hotel
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11 - 15 of 6,253 reviews
Reviewed 1 week ago

Fantastic location in London, Room Great good size for 3adults, double bedroom with sofa pull out bed for third adult, great view of London Eye & Big Ben from window in Room, only downside no hot water in showers on Saturday morning but we were...More

Thank margarethorgandaly
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 6 days ago

Dear margarethorgandly Thank you for your review. We are thrilled that your enjoyed your recent stay with us however we are sorry and disappointed to read about the attitude of one of the staff members. Please rest assured this has been passed onto the management...More

Reviewed 1 week ago

We wanted a hotel for one night in London as we had a gift of a river boat trip on the Thames. Hotel in good location near to Waterloo station. On arriving at the hotel we had a warm reception and were given a room...More

Review collected in partnership with Park Plaza Hotels
1  Thank Kenneth W
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 6 days ago

Dear Kenneth W Thank you for your TA review. We are so happy to read another lovely review. Service is an area we all push ourselves to the maximum and I am glad that our guests are enjoying the lovely service provided by the team....More

Reviewed 1 week ago via mobile

We stayed here for a one night couples break. We arrived early and luckily our room was ready - bonus!!!! We also got a cheeky upgrade!!! Fab, comfortable room. Elemis toiletries are a nice touch! Nicely equipped including a microwave and fridge!!! Only room negative...More

Thank Chantal T
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 6 days ago

Dear Chantal T Thank you for your wonderful review. We are so pleased to read your wonderful review and that we exceeded all expectations. We all work really hard to ensure our guests enjoy their stay while in London and we do hope to welcome...More

Reviewed 1 week ago via mobile

Had a nice overnight stay here. Staff excellent. We were given a complimentary upgrade which was a nice touch. Our room was too warm, the air conditioning was not great to be honest. The windows do not open. We also had a long queue for...More

Thank mrsbucketBexhill
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 6 days ago

Dear mrsbucketBexhill Thank you for your review. We are glad you enjoyed your recent stay with us while in London. We are sorry that the room was a little warm, however we hope you contact us at the reception as we can manually adjust each...More

Reviewed 1 week ago via mobile

Treated my boyfriend for his birthday to a night stay here. The room is fabulous as is the view from the room! We stayed in room 1227 (see photos) The staff even added balloons and a bottle of wine, this made the stay super special...More

1  Thank Charlotte P
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 6 days ago

Dear Charlotte P Thank you for wonderful review. The team and I were thrilled you chose to stay with us for your special birthday celebrations. We are thrilled you were not disappointed and we hope to welcome you back again in the future!!! Kind Regards...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Minibar
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$189 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#52 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#174 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$189 - US$357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#52 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#174 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2144)
Room & Suite (1061)
Dining (121)
Pool & Beach (2)
Amenities (77)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
Questions & Answers
Ask a question
AlicexMx
14 February 2018|
AnswerShow all 6 answers
Response from Twin-friendly | Reviewed this property |
it is a buffet breakfast with the traditional English breakfast, there are pastries, fruit, toast, cheese etc.. there is plenty of choice to cater for everyone's needs.....the only problem is that the seating area is small... More
1
Vote
AlicexMx
11 February 2018|
AnswerShow all 3 answers
Response from Ivana B | Reviewed this property |
Everything is walkable, depending on how well in shape you are :)
0
Votes
AlicexMx
9 February 2018|
AnswerShow all 6 answers
Response from John C | Reviewed this property |
Sorry, cannot help you there as we travelled by rail. Why not phone the hotel, they are very helpful?
1
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Room Tips
"Try to get a room with a view of the London Eye."
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"Ask for view of London Eye, any floor from 10 up"
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"room 1128 had a good view of London Eye"
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"Our executive room was amazing"
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