Maids Head Hotel
20 Tombland, Norwich NR3 1LB England
Lowest prices for your stay
US$163
Fully refundable before Sun, 17 Dec
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US$163
Fully refundable before Sun, 17 Dec
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US$150
Booking.comUS$163
Agoda.comUS$163
StayForLongUS$167
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What is Travellers’ Choice?
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About
#18 of 174 hotels in Norwich
Location
Cleanliness
Service
Value
Travellers' Choice
Everyone needs a place to lay their weary head. For travellers visiting Norwich, Maids Head Hotel is an excellent choice for rest and rejuvenation. Well-known for its historic environment and proximity to great restaurants and attractions, Maids Head Hotel makes it easy to enjoy the best of Norwich.
Guest rooms offer a flat screen TV, and Maids Head Hotel makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and room service. In addition, guests can enjoy breakfast during their visit. As an added convenience, there is free parking available to guests.
Nearby landmarks such as Tombland (0.1 mi) and Museum of Norwich at the Bridewell (0.2 mi) make Maids Head Hotel a great place to stay when visiting Norwich.
While visiting Norwich, you may want to try some fish and chips at one of the nearby restaurants, such as The Georgian Townhouse Restaurant, Grosvenor Fish Bar, or Cafe Britannia.
If you’re looking for something to do, Norwich Castle (0.3 mi), Cryptic Escape (0.0 mi), and Waterloo Park (1.0 mi) are a nice way to spend some time, and they are all within walking distance of Maids Head Hotel.
Whether you’re travelling for business, pleasure or both, Maids Head Hotel is sure to make your visit to Norwich one worth remembering.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Charming
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.3 miles
74Attractionswithin 0.3 miles
20 Tombland, Norwich NR3 1LB England
Getting there
Car HireSee all Norwich car hire
2435Reviews29Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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My husband booked in advance for the taster menu with wine flight for my birthday. We arrived to be told the taster menu had been stopped. Having pointed out he’d booked it especially they then hastily arranged a taster menu. But overall it was disappointing, long delays to be served, raw kidneys that had to be sent back, missed courses from the taster experience and a very cold restaurant. Overall very poor, staff trying very hard to appease a number of unhappy customers too.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely fabulous Festive Afternoon Tea. Wonderful choice of savouries and delicious selection of exquisite pastries. I later found out there is a new pastry chef here from France and very talented he/she is! A special mention too for the attentive, friendly restaurant and Front of House staff who ensured from when booking through to arrival our vegetarian request was no trouble. Served in the stunning Wine Press resturant. Oh and spotlessly clean Loos with lovely White Company toiletries all contributed to making our visit special.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The bar is totally rubbish ! We paid a lot of money to stay here to hear we have have run out of this and that - total let down! Needs looking at asap ! No heating in bathrooms - towel rails no heat - freezing
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 3 days ago
I am sorry if some items were missing from the bar. We do try our very best to ensure good availability. If the bathroom does not have a heated towel rail, it would have a heated capillary system within the walls. I am sorry you did not enjoy your stay with us on this occasion.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We couldn’t recommend The Maid’s Head highly enough. Five star service from helpful and smiley staff, delicious food and the most luxurious rooms with extremely comfortable beds - you even have a choice of pillows! Stylishly designed and immaculately presented with tonnes of atmosphere and quirky add-ons including complementary trips in a Bentley down to a waffle toaster. A great place to be based to explore the wonders of Norwich. A city that has so much more to offer than you would imagine!
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 3 days ago
Thank you so much for your very kind, high words of praise. We very much appreciate your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely character hotel in centre of city with car park and within easy walking distance of most attractions. If you have time try the city centre tour in their vintage Bentley. Highly recommend Maids Head as represents exceptional value for money.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
I am so pleased you enjoyed your stay with us and the complimentary Bentley tour we offer our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I visited Norwich for the first time and stayed at the beautiful Maids Head Hotel conveniently located in the centre of the city. From start to finish our experience was first class. On arrival parking couldn’t have been easier with a large carpark directly behind the hotel. We were greeted in the carpark by a very enthusiastic member of staff who took our bags and showed us to reception. We were so impressed with the charming interior and again the reception staff could not have been more welcoming. Our room was perfect, immaculately clean with a gorgeous en-suite bathroom and an extremely comfortable bed. We ate dinner at the hotel which was absolutely delicious as was breakfast the following morning and we both had the best nights sleep with absolutely no noise disturbances (unusual in any hotel!). All in all a wonderful experience being looked after by a truly fabulous team - we thoroughly recommend and will definitely return!…
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
Thank you so much for your wonderful appraisal of your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A fabulous hotel, steeped in history. Beautifully clean and well appointed rooms, delicious dinner and breakfast and the staff were all excellent-they could not have done more to make our stay more enjoyable. A really great place to stay, would highly recommend.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
Thank you for your kind words of your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a really fantastic stay at the Maids Head Hotel. The staff are really friendly, helpful and welcoming. Our dinner was excellent, we all raved about the homemade salted caramel icecream!! All our bedrooms were extremely clean, warm and the beds are top quality, again immaculately clean and well presented. Highly recommend!
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Make sure you leave enough time to sit and relax in this very special hotel, you won’t regret it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
I am so pleased you enjoyed your stay with us. Thank you for your review ( and the salted caramel ice cream is my favourite too!)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From start to finish, my stay was outstanding. From the friendliness of the staff as I arrived to the attention to detail within the rooms. Having had a long week at work, I was made to feel at home and had one of the best nights sleep all year. Norwich itself has a lot to offer, I recommend a walk around the cathedral, especially if the sun is out!
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
Thank you for such a positive review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I went to stay for a weekend away and had fantastic time.. Breakfast was delicious, perfectly located to explore Norwich and just a 10 minute walk from the train station… our room was dog friendly and the staff had very kindly provided dog beds, biscuits and bowls… we would certainly stay again.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Tony, Guest Services / Front Office at Maids Head Hotel
Responded 1 week ago
I am so pleased you enjoyed your stay with us and look forward to welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$145 - US$209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maids head norwich, hotel maids head
LOCATION
United KingdomEnglandEast AngliaNorfolkNorwich
NUMBER OF ROOMS
84
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Claim Your ListingMAIDS HEAD HOTEL - Updated 2023 Reviews (Norwich)
Frequently Asked Questions about Maids Head Hotel
Which popular attractions are close to Maids Head Hotel?
Nearby attractions include Clued Up! Escape Rooms (0.2 miles), Cryptic Escape (0.05 miles), and Be At One Norwich (0.2 miles).
What are some of the property amenities at Maids Head Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Maids Head Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Maids Head Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Maids Head Hotel?
Conveniently located restaurants include Cafe Gelato, Saporita Norwich, and Dhaba At Fifteen.
Is Maids Head Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Norwich.
Are any cleaning services offered at Maids Head Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Maids Head Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Maids Head Hotel?
Many travellers enjoy visiting Cryptic Escape (0.05 miles), History Mystery (0.2 miles), and Norwich Cathedral (0.1 miles).
Is Maids Head Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.