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Maids Head Hotel

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Maids Head Hotel
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1,066 Reviews from our TripAdvisor Community

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Showing 1,051: English reviews
Reviewed 9 December 2015 via mobile

Went for a reunion with friends - had a 3 course meal with coffee & mints & port! The food was excellent, hence the 5 stars & although enough for me, the portions were maybe a bit small for the men at the gathering. The 'Wine Press' bar is superb- great beer, beautiful decor, with adjoining restaurant area. The Ladies...

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Helpful?
Thank JCT68
Christine M, Manager at Maids Head Hotel, responded to this review

Dear JCT68, I am glad that your reunion was a success and that you liked our refurbished toilets, for which we have just won the Loo of the year award! Kind regards Andrew S Operations manager

Norwich, United Kingdom
Reviewed 6 December 2015

I stayed overnight in a twin executive room. The room was very clean and airy, beautiful crisp bed linen with exceptionally comfortable bed, tea making facilities, and an iPad, which contained all the hotels details, services, food and places to visit etc. The bathroom had White Company toiletries and was immaculate, the entire wall along the bath had a stunning...

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Helpful?
Thank RachelB5
Christine M, Manager at Maids Head Hotel, responded to this review

Dear RachelB5, Thank you for your review and I am glad that you like our new bathrooms. I will pass on your comment regarding the door to our maintenance team to resolve. We hope to see you again in 2016. Kind regards Andrew S Operations manager

Reviewed 2 December 2015 via mobile

I visited with colleagues for our annual Christmas get together . The hotel is lovely and has a lot character unlike a lot of hotels these days . It offers good food and great service . We had the Christmas lunch menu which was reasonably priced . Would go back .

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Helpful?
1Thank Lloyd N
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Lloyn N, We have refurbished a large part of the hotel this year and we have been very conscious of keeping the character of the Maids Head in tact. It is nice to read that you feel we have succeeded. Kind regards Andrew S Operations manager

Derby, United Kingdom
Reviewed 1 December 2015 via mobile

Took my fiance out for her birthday meal to the Wine Press restaurant. We had a great time, from start to finish everything was perfect. The food was some of the best I have ever had, the presentation was excellent, and there was a heavy influence from local produce. We ordered from the a la carte menu as my fiance...

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Helpful?
1Thank Jim M
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Jim M, I am glad that you and your fiancee enjoyed her birthday meal. We will have a brand new menu in January so I hope you will treat yourselves and give it a try. Kind regards Andrew S Operations manager

Ipswich
Reviewed 30 November 2015

In April we stumbled upon this hotel as we had a tasting card which we used in their restaurant. We were so impressed by the service and the food that in the same week we reserved their gourmet package to celebrate my husband’s birthday in November. We booked the wine and dine package for 2 nights which included a 5...

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Helpful?
2Thank Sue C
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Sue C, It is always great to see return guests and I am glad that you had another fine meal with us. We look forward to your next visit! Kind regards Andrew S Operations manager

Lincoln, United Kingdom
Reviewed 29 November 2015

Car park easy to find. Very pleasant reception staff. The room was lovely, plenty of space, two armchairs and a large bed. The room and the bathroom were spotless.The bathroom had plenty of space to put things. An I-Pad with plenty of information on. Free wi-fi. The breakfasts were self service and very nice. Plenty of waiting staff if anything...

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Helpful?
1Thank Pam F
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Pam F, I am glad that you enjoyed your break at the Maids Head hotel and we hope to welcome you back in 2016. Kind regards Andrew S Operations manager

Great Dunmow, United Kingdom
Reviewed 29 November 2015

Great Hotel, really good location within easy walking distance of the city. The hotel was finished to a high standard, the bedrooms also fitted out to a high standard (nice touch is that each room is provided with an I Pad). The staff were very pleasant and helpful. The first night we ate in the restaurant and was a little...

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Helpful?
Thank Michael Anthony O
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Michael Anthony O, Thank you for your review. I am sorry your starters were cold and I hope the problem was rectified for you. I am pleased to read that you enjoyed your stay and that you will return. Kind regards Andrew S Operations manager

Coventry, United Kingdom
Reviewed 28 November 2015

what a lovely hotel, excellent location right next to the cathedral and in walking distance to the city centre.. Comfortable room , hotel staff accommodating, room service impeccable... Will rebook next time we visit..

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Thank dnt_bricksol14
Christine M, Manager at Maids Head Hotel, responded to this review

Dear dnt_bricksol14, Thanks for your lovely review! We look forward to seeing you again soon. Kind regards Andrew S Operations manager

Reviewed 26 November 2015 via mobile

So, friendly staff. Quality parking facilities. Food is good. Rooms: shockingly dated. Hand prints everywhere in walls and window frames and doors and loft access in room. Filthy!! Business paid, if it was personal I would have left after checking in.

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Helpful?
Thank Lspitzrn
Christine M, Manager at Maids Head Hotel, responded to this review

Dear Lspitzrn, I am very sorry to read that your room was below the high standards which we aim to operate at. My sincerest apologies that you were put in a room which had not been properly redecorated since heating works had taken place. There is no excuse, it simply should not have happened. If you would be so good...

Battle, United Kingdom
Reviewed 22 November 2015

Staying at The Maids Head Hotel was 'The Icing on the Cake'. Placed in a convenient location a stones throw from the beautiful cathedral and short walk into the city center. Our room was beautifully furnished, comfortable , spotless with super facilities. The excellent breakfast buffet gave plenty of choice. We found the staff to be courteous, helpful and efficient....

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1Thank 639mag16
Christine M, Manager at Maids Head Hotel, responded to this review

Dear 639mag16, I am very pleased that you found the Maids Head Hotel 'The Icing on the Cake' of your visit to Norwich. I will pass on your kind words to the team and we hope to see you again soon. Kind regards Andrew S Operations manager

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Amenities

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Maids Head Hotel staff and other travellers.
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Fort Bragg, California
Peterborough, United Kingdom
Essex
Chicago
2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chat to the reservations clerk. She's really helpful and has all the information you' need.”
 of 5 bubbles 686geffr, 24 Mar 2017 | Read review
“Accessibility is not good, but as this is an ancient building that is so. If there are issues talk to them.”
 of 5 bubbles fiveducks, 14 Mar 2017 | Read review
“floor 4 allows you to view the cathedral”
 of 5 bubbles Amzie1, 28 Feb 2017 | Read review
“We only had afternoon tea so don't know about the rooms”
 of 5 bubbles Q6094XYivans, 28 Feb 2017 | Read review
“It had a name which escapes me but it also went under the number 4. Or the Paston Suite looked good.”
 of 5 bubbles Shebastic, 20 Feb 2017 | Read review
5 of 5