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Mercure Norwich Hotel

Traveller (100)
Room & Suite (33)
Dining (7)


Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
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Room features
Non-Smoking Rooms
Good to know
100Room tips
Traveller rating
  • 178
  • 221
  • 212
  • 116
  • 64
Time of year
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Popular mentions
Absconded from another hotel that was too noisy and booked online; thankfully there was a vacancy. Packed & drove over, ample parking, got sorted and rested for business day next morning. I wouldhave got no rest in the other hotel; there was arguing in the bext room, and every
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Just had two days staying at the Mercure in Norwich on a special Valentine's deal that included a bottle of prosecco. The hotel is really well placed to park your car up, leave it and catch the bus into the city. Also there is a really good Wetherspoons across the road, The
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Hotel located on the Boundary road with large car park Friendly check in staff Horrendous stained carpet in the passageways Room is OK with a small work place and comfortable bed Good sized radiator and nice warm room in winter Very dated looking bathroom, but everything worked
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Response from Stuart C, General Manager at Mercure Norwich Hotel
Responded 1 week ago
Mark thank you for your kind review. I am glad you were warm and made to feel welcome. Apologies for the delay at breakfast but I hope you agree it is a quality meal in the morning. Thanks again for a kind review.
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From the friendly reception staff, super size room, excellent dining room and pool/spa/gym this hotel provided us with all we needed for an overnight stay at a very reasonable price. Have read other reviews that were pretty damning about it but suspect they expected luxury for
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Response from Stuart C, General Manager at Mercure Norwich Hotel
Responded 1 week ago
Thank you so much for a full and balanced customer view. I am so pleased that you mentioned Nikki and the rest of the team here, they are all fabulous. I am delighted that you enjoyed the food in our restaurant, we are receiving some very positive reviews recently. Thank you for all your kind comments, we are rightly proud of our Norfolk hospitality. We hope you return soon.
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Used to stay here a lot with work, haven’t stayed in a while. Stayed in room 74 for the first time, bit of noise from function room and outside but very clean and comfortable and great breakfast in the morning, served for the workers from 5am-ish.
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Response from Stuart C, General Manager at Mercure Norwich Hotel
Responded 1 week ago
Thank you for your kind review I really appreciate the effort. Hopefully we might see a bit more of you in 2019. My thanks again
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
better to order in than eat the food on offer
pictures from the first room with gruby curtains
Sorry - I'm just a normal paying guest, not staff! You'll have to ask the hotel directly.
0 votes
Hi well it depends how demanding you are, i find the room and the service fine but not sure about food, remember its a 4 star budget hotel not luxury ! some people spent some times in Philippines and they expect the same service here in uk, well expect the same standard of hygiene but deff not same level of service. so its always a gamble.
1 vote
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Foods on the hotel restaurant are expensive but it's nice we normally eat at the town there are plenty of restaurant to choose it depends what you want to eat and there's a lot of pub to choose.
0 votes
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Cost of cab to city centre
In late May we paid £7:00 or less, depending where exactly we asked to be taken. That's for a taxi booked by the hotel reception.
0 votes
"Advice any physical impairment when booking as there is no lift. Rooms near main roads could mean lot of traffic noise."
"I don't think you can choose a room, but avoid the main road and the "central area" as there is a hum."
"All the Rooms have good views. Although,check if there is a function being held at the Hotel."
"Middle of an industrial estate so no good views."
"I would not choose the standard rooms as they are very tired but clean."
US$81 - US$140 (Based on Average Rates for a Standard Room)
ramada norwichnorwich ramada
United KingdomEnglandEast AngliaNorwich
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