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Holiday Inn Express Norwich

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Traveller (92)
Room & Suite (56)
Dining (16)
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Overview
  • Excellent20%
  • Very good36%
  • Average27%
  • Poor9%
  • Terrible8%
Travellers talk about
“large asda”(13 reviews)
“asda supermarket”(13 reviews)
“sports centre”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Bar/Lounge
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Norwich
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Norwich
Special Offer: Book Direct and Save
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Reviews (505)
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499 results
Traveller rating
104
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136
49
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104
166
136
49
44
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All reviewslarge asdaasda supermarketsports centreskating rinkair conbasic hotelleisure centrenorwich airportbreakfast was includedtwin roompleasant stayvisiting familyyogurtshort stayone night staytown centrefamily room
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1 - 5 of 499 reviews
Reviewed 2 weeks ago via mobile

stayed here 2 nights working in the area front reception and reception staff are nice and friendly rooms are a bit dated really noisy heating system stained carpets in my room which is a bit off putting but cheap and cheerfull breakfast is the usual...More

Thank colin j
Response from HIEXDutyManager, Guest Relations Manager at Holiday Inn Express NorwichResponded 1 week ago

Dear Colin, Thank you for your comments about your recent stay in our hotel. We are starting whole refurbishment of the hotel room and lobby restaurant area. I hope you will give us one more chance and visit us again in the future! Regards, Dorota...More

Hotel's Favourite
Reviewed 28 December 2017

after visiting around Norwich, it was a good place to crash down, room was slightly small compared to other holiday inns, but it had what you need. friendly staff and we enjoyed our mighty breakfast, self service (so you could go back up for more)!!

Thank hazel1965
Response from HIEXDutyManager, Guest Relations Manager at Holiday Inn Express NorwichResponded 30 December 2017

Dear Guest, Thank you so much for such a great score ! We hope you will revisit !! Best Regards, Dorota Konieczna Guest Service Manager

Reviewed 2 weeks ago

Stayed with my wife at the hotel for 2 nights at easter weekend. Nice comfortable rooms and close to city centre. Walking distance to large supermarket as well as pub/restaurants. Staff were excellent and responsive to our needs. The bed were less comfortable than this...More

Thank DocB_12
Response from HIEXDutyManager, Public Relations Manager at Holiday Inn Express NorwichResponded 1 week ago

Dear Guest, Thank you for your recent review about your stay in our hotel ! I am very happy you enjoyed it! Indeed we are in the process of changing the beds and mattresses we are as well starting the refurbishment of our hotel. Hope...More

Reviewed 2 weeks ago via mobile

Poor first impression as the hotel is flanked on either side by an ice skating rink and a David Lloyd fitness centre . Pleasant staff. Parking for hotel guests directly opposite the hotel is limited. Clean room and facilities. Low bed and very thin pillows,...More

1  Thank sapper145
Response from Erica S, General Manager at Holiday Inn Express NorwichResponded 1 week ago

Dear Guest, Thank you for your recent review. I am please to hear you enjoyed the breakfast. It is disappointing to hear you were disturbed from noised outside of your room. We are currently in the process of replacing all beds and bedding in our...More

Reviewed 2 weeks ago

Standard breakfast, nice, quiet room on the second floor.Free parking,next to Asda, which is very convenient.I booked a double room through booking.com but was given a twin as the hotel was fully booked. The duvet is too short and if you are a tall person,it...More

Thank cristina160804
Response from Erica S, General Manager at Holiday Inn Express NorwichResponded 1 week ago

Dear Guest, Thank you for your recent review, I am sorry that you did not receive your preferred room type on this occasion. We do offer standard rooms on Booking.com which does not guarantee a twin or a double room. This is allocated on arrival...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$83 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$83 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (92)
Room & Suite (56)
Dining (16)
Questions & Answers
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jacekgruca
21 September 2015|
Answer
Response from William K |
There is no pool in the hotel. There is a pool next door in the Virgin Active club, but it is a separate feature that costs extra to use.
1
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Room Tips
"Not far from city centre"
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"Nice place to stay"
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"Wait for the renovation and make sure you get a renovated room"
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"Have a chat with reception & explain you preferences to them, they will do their best to accommodate you."
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