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Holiday Inn Express Norwich

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Holiday Inn Express Norwich
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435 Reviews from our TripAdvisor Community

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Showing 429: English reviews
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Great Yarmouth, United Kingdom
Reviewed 6 days ago NEWvia mobile

What a complete shambles this place is! Having booked 2-3 weeks in advance for a short weekend break in the city we chose the holiday inn express as it said there was a pool and spa on site, when we arrived to check in the guy on reception said "excuse the chaos my desk is a mess it's been one...

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Thank dinerx123
Milton Keynes, England, United Kingdom
Reviewed 2 weeks ago

I stayed here for two nights on business. The parking was free, which is always a bonus and I never had a problem finding a space. The staff were really lovely and welcoming. The rooms were fine and had all the facilities you would expect and the bathroom was clean. Along with this the bed was relatively comfy and I...

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Thank Hannah T
HIEXDutyManager, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Dear Hannah T Firstly thank you for your feedback from your recent stay with us at the holiday inn express Norwich. I am very glad to hear that your stay was okay and that you have a lot of positive feedback from your stay. As you said however our menu is limited as we are an express holiday inn not...

Baldock, United Kingdom
Reviewed 3 weeks ago via mobile

I spent the evening here after my flight was cancelled. The evening menu was limited but the food was good and reasonably priced. The room had a "fusty" smell but the single beds were very comfortable However at 2am was awoken with the noise of boy racers in the Asda car park doing some sort of apparent stunts. Sounded more...

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1Thank maryanne b
HIEXDutyManager, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Dear maryanne b Thank you for your feedback from your recent stay with us. I am very sorry to hear about the few issues you had during your stay with us, We will of course highlight and action the issues with the room and breakfast that you have highlighted. In response to the cars at the top of the car...

Ipswich, United Kingdom
Reviewed 3 weeks ago via mobile

Parked in the Asda car park but you give your car registration number when checking in so you don't get a ticket. Check in was smooth. Room was warm and clean. Bed was really comfy! Could hear people in the next room during the night. Breakfast was OK. No bacon though. Bit disappointed that there was no swimming pool in...

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Thank Cheryl H
HIEXDutyManager, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Dear Cheryl H Thank you for your kind feedback from your stay with us at the Holiday Inn Express Norwich. I am very glad to hear that you found our room warm and clean and bed comfy. Breakfast is a brand standard set through the IHG company which means until September we shall not be introducing bacon to our hotel....

Reviewed 3 weeks ago via mobile

Stopped here to our son who is at uni here parking outside hotel is very limited but there extra park away from hotel seemed fairly clean staff were ok key cards don't always work in doors room was fine very short on milk and sugar in room had to ask for more for the price it's fine we paid £94...

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Thank Alancapper
HIEXDutyManager, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Dear AlanCapper Thank you for your feedback from your stay with us. I am sorry to hear that the key cards were temperamental and we will of course get this issues fixed. It is Brand standard for that amount of milk and sugar in the room however as you correctly stated all of our guests are more than welcome to...

London
Reviewed 3 weeks ago

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1Thank everthecritic
HIEXDutyManager, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Birmingham, United Kingdom
Reviewed 3 weeks ago via mobile

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1Thank Hannah D
HIEXDutyManager, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Liverpool, England, United Kingdom
Reviewed 5 weeks ago

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1Thank Karen M
HIEXDutyManager, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Sunbury, United Kingdom
Reviewed 17 February 2017

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1Thank brentiesuk
IHGService, Guest Relations Manager at Holiday Inn Express Norwich, responded to this review

Sydney, Australia
Reviewed 16 February 2017

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1Thank A D

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Norwich staff and other travellers.
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Questions? Get answers from Holiday Inn Express Norwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here unless you like to hear the sound of "boy racers" performing stunts all evening!”
  • damp above bed
  • bed on verge of collapse!
 of 5 bubbles 409KarenR, 22 Feb 2017 | Read review
“Until the room problems are addressed I would say avoid .”
  • Chewing gum stuck to duvet cover
  • Curtains covered in black mould . No wonder room smelt damp.
  • Chewing gum had been laundered in duvet cover but how did housekeeping miss this !!!
 of 5 bubbles brentiesuk, 17 Feb 2017 | Read review
“try not to be near the lift or stairs”
 of 5 bubbles 540ad, 16 Feb 2017 | Read review
“parking free wi fi and price”
 of 5 bubbles kirsty1000933, 13 Feb 2017 | Read review
“Room at rear for quieter rooms”
 of 5 bubbles 886bridgets, 25 Dec 2016 | Read review
5 of 5