The Station Hotel Norwich
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The Station Hotel Norwich

Water leak stains in ceilings
Traveller (5)
Wifi didn’t work
Room & Suite (1)

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£59
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.0
#48 of 48 B&Bs in Norwich
3.8 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
2.9 of 5 bubbles
Service
3.1 of 5 bubbles
Value
The Station Hotel. Situated a ten minute walk from the city centre, the Station Hotel offers the perfect location from which to explore the historic and vibrant city of Norwich. Originally three Victorian houses, the building was converted to a hotel in 1929 and has recently undergone extensive refurbishment throughout.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Non-smoking hotel
Room features
Desk
Clothes rack
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Budget
Languages Spoken
English, Chinese

Location

5-7 Riverside Road, Norwich NR1 1SQ England
25Reviews0Q+A7Room tips

Reviews
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Detailed Reviews
sally y wrote a review May 2017
Kent, United Kingdom28 contributions3 helpful votes
4.0 of 5 bubbles
Less then 5 minutes walk from the train station. checked in at the hotel friendly welcome. I checked in and they asked me if needed wifi it was a strong connection. And I upgraded to a bigger room and it was very nice clean
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Date of stay: April 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vanessaorourke wrote a review Aug 2016
Athens, Greece9 contributions11 helpful votes
3.0 of 5 bubbles
Good location close to station.
We stayed in room 6 at the back of hotel ok if you're not too large!
Shower area tiny and shower tray not deep enough so you have a flood in bathroom.
When you turn tap on at the sink water pressure dogging you have another shower!
When you flush the loo it plays a loud. banging noise for a while.
The hotel is clean with regards to bedding towels etc but has been finished very cheaply and lacks character.
On the website it shows a dining room for breakfast, this was closed for renovation which being the high holiday season was most unusual. Station only a short walk for Starbucks etc but not good if you struggle walking.
A three night stay was ok but would not stay again due to many hotels nearby tried and tested.
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Date of stay: August 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mafac wrote a review Jul 2019
California Hot Springs, California347 contributions139 helpful votes
3.0 of 5 bubbles
You'll love the short 100 yard walk from the train station, but it does go a bit downhill then. No breakfast - and little to choose from nearby. Room's a bit worn and could use a fan in each room. Staff is very nice though, and quickly supplied a fan when asked. Being by the river, offers one a nice stroll.
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Date of stay: June 2019
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Odyssey40111645714 wrote a review Oct 2023
1 contribution
1.0 of 5 bubbles
I do not recommend anyone stay here. I did not have any bedding or towels here, so I reminded the staff during check in and they said they would get onto it. Later when I returned in the evening there was still no bedding or towels. I complained to the staff and they seemed to make it my problem? After being insulted by the staff they directed me to the laundry closet where I had to get the bedding myself and make my own bed!!! Never in my life have I had to make my own bed in a hotel, it’s the bare minimum to provide a bed ready made. The room was tiny and noisy. It also smelt damp and my friend’s room literally had black mould in it.

Do not stay here, I am amazed they are in business with this level of service.
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Date of stay: October 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaunie P wrote a review Sept 2023
2 contributions
1.0 of 5 bubbles
My husband and I were met with a woman that couldn’t even offer a smile. When we were given a key to our room (which, by the way, it was like a small maze trying to find our room) we were met with the realisation that you, firstly do not have a chain lock of your door, but the basic lock when it is clicked does nothing. If you turn and click the lock you still can just open it, which did not make us feel safe.
You can barely fit in the shower, the bed felt like a pile of springs and our room has a large crack running along the ceiling down onto the wall, and had several dead flies scattered around the room. What people do in hotels is their own business, but we could hear that “doing” so clearly through the walls we might as well have been sat in the corner!
Not worth it, there’s a premiere inn across the street, pay a bit more and just go there.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angela C wrote a review Feb 2024
1 contribution
+1
1.0 of 5 bubbles
I do not normally write reviews, but wanted to warn you. Smelled of mold the moment I walked in through the front door. My “deluxe double room” was a single bed & a room so small I had to take my suitcase into the bathroom to open it. Bathroom had stains from leaks in ceiling, shampoo & body wash containers in shower were empty. Lots of dead bugs in bathroom. Light fixture in bathroom had been half removed, so no place to put a bulb. Fire escape lights flashing all night. Fire safety doors propped open with dirty dumbbell weights,. No one in reception. Stained carpet. Wifi did not work. Electric kettle was full of calcium deposits.
It was so bad I moved after one night!
On a plus side - it is close to the station. The tap water tasted terrific and the smell of mold was replace by the smell of burnt food.
DO NOT STAY HERE. The Marlborough hotel just behind the station is SO much better.
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Date of stay: February 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Do not stay here. It feels like an old abandoned hotel. Dirty, small with tiny rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olivia L wrote a review Oct 2023
1 contribution
1.0 of 5 bubbles
I’m not normally one to write reviews but I feel I would be wrong not to warn people about this horrific experience. My partner stayed with some friends and went out for dinner and drinks and while out, received a message saying there had been a mixup with the rooms so they had to move my partners staff to another room which is fine as a mixup to happen. However, when they got back later that night there were no staff around whatsoever to give them the keys to the new room. They tried calling a mobile number provided but had no answer. Luckily there was a big group of them so one of the others let my partner and his friend share their room, but this is of course led to them having to sleep on the floor. They also had no access to their belongings, including phone, chargers, clothes, and toiletries, among other things. When they got up for breakfast the following day they went to reception however, there was still nobody there they called the number that was provided and someone luckily answered and told them where they could find the keys to access their belongings. -7/10, dreadful experience, absolutely would not recommend staying here under any circumstances.
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Date of stay: October 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: PSA: DO NOT STAY HERE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R wrote a review Jan 2024
Southampton, United Kingdom12 contributions3 helpful votes
5.0 of 5 bubbles
Stayed for 2 days. Room clean. Owner let us stay in staff car park so no parking charges. As hotel wasn’t busy she said we could check out whenever so no rush to get out on the last day. Centrally located so ideal for going out without the need to drive
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul G wrote a review Oct 2023
2 contributions7 helpful votes
5.0 of 5 bubbles
The pillows are amazing. Fluffy towels, great experience
The host was great with communication, everything went like a dream.
Fantastic accommodation ,even the bedroom floors are comfortable . Key availability is 100 %
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam C wrote a review Nov 2023
Sleaford, United Kingdom2 contributions
5.0 of 5 bubbles
Amazing big rooms and nice size beds . i did have a problom with the rooms but the staff soon sorted it all out. so if any prombloms they dont mind helping at all ring bell in reception area nice location too
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Parking i used nelson and used tge parking app very cheap too £7 a night
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Angela C wrote a tip Feb 2024
1 contribution
1.0 of 5 bubbles
"Do not stay here. It feels like an old abandoned hotel. Dirty, small with tiny rooms"
Read full review
Adam C wrote a tip Nov 2023
Sleaford, United Kingdom2 contributions
5.0 of 5 bubbles
"Parking i used nelson and used tge parking app very cheap too £7 a night "
Read full review
Olivia L wrote a tip Oct 2023
1 contribution
1.0 of 5 bubbles
"PSA: DO NOT STAY HERE "
Read full review
FlossieG65 wrote a tip Jun 2023
Worcestershire, United Kingdom21 contributions12 helpful votes
1.0 of 5 bubbles
"Avoid at all costs."
Read full review
Barrie H wrote a tip Jun 2019
Lavenham, United Kingdom16 contributions8 helpful votes
4.0 of 5 bubbles
"Room 5 , no river view but nice and quiet"
Read full review
Not the right property for you?
There are more places to choose from in the Norwich area.
PRICE RANGE
£46 - £64 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEast AngliaNorfolkNorwich
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE STATION HOTEL NORWICH - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Station Hotel Norwich
Which popular attractions are close to The Station Hotel Norwich?
Nearby attractions include Clued Up! Escape Rooms (0.2 miles), Norwich Train Station Building (0.1 miles), and Popworld Norwich (0.2 miles).
What food & drink options are available at The Station Hotel Norwich?
Guests can enjoy breakfast during their stay.
What are some restaurants close to The Station Hotel Norwich?
Conveniently located restaurants include Namaste India Norwich, Gem of Norwich, and Rooftop Gardens.
Is The Station Hotel Norwich located near the city centre?
Yes, it is 0.5 miles away from the centre of Norwich.
Which languages are spoken by the staff at The Station Hotel Norwich?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to The Station Hotel Norwich?
Many travellers enjoy visiting Cryptic Escape (0.4 miles), History Mystery (0.4 miles), and Museum of Norwich at the Bridewell (0.5 miles).
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