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Safestay York

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Safestay York
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614 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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Edinburgh, United Kingdom
Reviewed 3 days ago NEW

Safestay hostel is somehow smarter than most of the hostels I had been before. It is cleaner and well looked after. The beds are comfortable, and there is a nice bar where you can relax while reading a book, watching some TV or simply talking to friends or other travelers. There is also another chilling room downstairs with a few...

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Thank Jordi P
Germany
Reviewed 6 days ago NEW

I was allocated in a room in basement and it's already terrible. However, what's worse is that the heater and shower don't work at all. Also the locker and hairdryer are all unavailable. The front desk told me it's because too many people are in demand. But!!! There was only few guests and even I was the only person in...

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Thank pei20172017
Reviewed 6 days ago NEW

Nice friendly staff, lovely room, great location. Tea and coffee making facilities, iron and ironing board and hairdryer in the room too. Daughter booked this for us for a xmas treat and we were very happy with everything.

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Thank Tracey F
wingrove100, General Manager at Safestay York, responded to this review

Hi Tracey, Thank you for staying with us, and your daughter for making the booking. It was and to hear that you had a pleasant stay, and that you found eveything to your satisfaction. I do hope that you will have the opportunity to visit York again and please get in touch when you do. best regards Andrew

Dunchurch, United Kingdom
Reviewed 1 week ago NEW

No kitchen facilities, this is not a proper hostel, we took eggs and bacon to cook but we had no facilities to use. We shouldn't have even used the breakfast room as it was only for guests who had paid for their breakfast. Window would not close in the room and because of this it was very noisy, we didn't...

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Thank Jamie E
wingrove100, General Manager at Safestay York, responded to this review

Hi Jamie, Thank you for your feedback on your recent stay with us. The hostel did indeed have a drainage problem at the weekend, and thankfully we were able to get a company in on Sunday who managed to solve the problem. My apologies that you were affected during your stay. You are correct that we do not have guest...

Crawley
Reviewed 1 week ago NEW

I stayed overnight on my own in order to meet other friends in York. The hostel was great had everything I needed I hired towels and hairdryer for reasonable price. The club noise from outside would have kept me awake if I hadn't of already had a few drinks myself.

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Thank O4669YSsamantham
wingrove100, General Manager at Safestay York, responded to this review

Hi Samantha, Thank you for staying with us, and glad to hear that you found us the perfect hostel for your stay in York. best regards Andrew

Reviewed 1 week ago via mobile

Lovely Quirky hotel, been here a couple of times and stayed in the same room. Friendly helpful staff, gorgeous decor and history. Certainly coming back. Right in the centre of york next to everything. The only thing I'd change would be the heating in the bedrooms it were abit cold even with the heater on by that was it.

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Thank jodie s
wingrove100, General Manager at Safestay York, responded to this review

Hi Jodie Thank you for staying with us once again, and glad you love the decor as much as we do. It is certainly a privilege to share this great Georgian Mansion House with our guests. I will nudge the heating up a couple of degrees, thank you for letting me know. Hope you have the opportunity to visit York...

Milan, Italy
Reviewed 1 week ago

Graet place and friendly staff. Wonderful building and confortable rooms. Very clean. Highly recomended!! is located close to the railway station, everything close to accomodation. Breakfast is great with a lot of food. Services are efficient and the location is peaceful.

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Thank Claude v
wingrove100, General Manager at Safestay York, responded to this review

Hi Claude, Thank you for your lovely review of your stay with us and you recommendation for others to join us as our guests. We hope you enjoyed your visit to York and look forward to you visiting the city again. kind regards Andrew

Cambridge, United Kingdom
Reviewed 1 week ago

We had a great time in York and the accommodation was good. We shared our room with other people who were very scary and we didn't feel very safe with them. Besides, the service was excellent but they should control better the customers.

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Thank ainhoag356
wingrove100, General Manager at Safestay York, responded to this review

Hi, Thank you for your feedback, and glad that you found the accommodation good for your stay. Hostels do have a variety of guests from around the world, and sharing a room with others is all part of the rich tapestry of traveling and staying in hostels. Do get in touch directly if there is anything specific you can provide...

Loughborough, United Kingdom
Reviewed 2 weeks ago

Location is excellent. Near to the city center. The hostel is surrounded by many restaurants. Staffs are friendly. The bed curtain is very useful for having your own private space and a well sleep. Everything is good except the shower room. The toilet is a little bit smelly. The water for shower is not hot enough. But I will still...

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Helpful?
Thank Xintong_Guan
wingrove100, General Manager at Safestay York, responded to this review

Hi, Thank you for staying with us and hope you managed to try a few of the great restaurants that surround us on Micklegate. The team have worked on the bathroom and found the problem, which is now back at its best. Hope to see you in York again soon. kind regards Andrew

Buenos Aires, Argentina
Reviewed 2 weeks ago

Everything was perfect. The room was comfortable and warm, the bathroom was clean even though I arrived late at night. The breakfast was delicious and very complete. The location was perfect, I walked everywhere

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Thank 244melisag
wingrove100, General Manager at Safestay York, responded to this review

Thank you for visiting York and staying with us. Good to hear that you enjoyed your stay and do come back and see us again one day. kind regards Andrew

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Amenities

Highlights
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Safestay York is set in a beautiful Georgian townhouse less than 10 minutes’ walk from York train station and even closer to the historic city centre. You’ll love the affordable accommodation and stylish social spaces, 24 hour reception and free Wi-Fi throughout. With twin, double and family en-suite rooms as well as en-suite and standard dormitories for 4 to 12 people there’s a bed for every budget. All bed linen is included and private rooms boast flat screen televisions, tea and coffee making facilities, and towels too. In dormitories Safestay’s own brand of bunk beds are fitted with a personal night-light and surrounded by privacy curtains, allowing for a comfortable night's sleep. There’s a locker for each bed too, making it easy to store your luggage and valuables. The four social spaces include a breakfast room, serving continental breakfast every day, a fully licensed bar, games room and heated courtyard. The hostel also has a laundry, bike racks and a luggage store for guests to use at their pleasure. The blend of the surreal and the traditional reflects the fairy tale feel of York, giving the hostel an individual charm of its own; whilst staying true to Safestay’s award winning design. Great for groups and individuals Safestay is York’s first choice hostel for the savvy traveller. Stay at Safestay York and you’ll be within easy walking distance of The York Minster, Clifford’s Tower, Jorvik Viking Centre, The Shambles, National Railway Museum, The York Dungeons and much more! ... more   less 

Additional Information about Safestay York

Address: 88-90 Micklegate | Micklegate House, York YO1 6JX, England (Formerly Ace York - Boutique Hostel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: £16 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Safestay York 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Ace York - Boutique Hotel York
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Questions & Answers

Here's what travellers have asked, with answers from Safestay York staff and other travellers.
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Questions? Get answers from Safestay York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room. Don't come if you want guest interaction. Good location”
 of 5 bubbles 423justinef, 31 Jan 2017 | Read review
“Four bed en-suite is very good quality and value for money”
 of 5 bubbles SakuraDragon85, 29 Oct 2016 | Read review
“Away from the local nightclub out back”
 of 5 bubbles 915Anna, 19 Oct 2016 | Read review
“Ask for a quiet room - if such a one exists! Also ask for a lower bunk in advance (if you prefer).”
  • Bunks in a 6 bed shared dorm.
 of 5 bubbles mkyni, 3 Oct 2016 | Read review
“Top floor is quiet, but lots and lots of stairs!”
 of 5 bubbles katharineg698, 8 Aug 2016 | Read review
5 of 5