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Hilton York

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Hilton York
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2,583 Reviews from our TripAdvisor Community

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Showing 2,535: English reviews
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Wokingham, United Kingdom
Reviewed 2 days ago NEW

Room was clean and very basic. No kingsize bed and no fridge, which for £185 a night for a double room was very disappointing. Would have had the same at a travel lodge at half the price. Make sure you ask for a room without a door joining the room next door as we were kept awake till 3.30am by...

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Thank Joannafb
Gainsborough, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 27 January 2017

Spent three nights at this lovely hotel very handily sited in the centre of York close to Cliffords Tower. The staff are so professional and friendly, breakfast is lovely and fresh and the chef cooking eggs etc is a real credit to the hotel friendly and helpful. They provided Gluten free toast for me and also advised on other items...

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1Thank nortonfen
About Hotel's Favourite Review
HiltonYork, General Manager at Hilton York, responded to this review

Dear nortonfen, Thank you for your kind comments and for the five star review. It is a pleasure to receive such lovely feedback and thrilled to read you had an enjoyable stay and received excellent service form my team. They work exceptionally hard and I am proud of them all. I have also passed your comments on to my Head...

Loughborough, United Kingdom
Reviewed 5 days ago NEW

Although in a very good location with most attractions within fairly easy walking distance I was a bit disappointed with the hotel. For the price we paid for me it didn't live up to expectations. That said the staff were very good and the breakfast (not included in the room rate) was varied and plentiful. The room was hot and...

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Thank taylors94
HiltonYork, General Manager at Hilton York, responded to this review

Dear taylors94, Thank you for taking the time to write a review on Hilton York. I am disappointed to learn that we have not been able to fulfil your expectations of what you have come to expect from Hilton Hotels. All feedback is taken on board and we will be taking the necessary actions to ensure that all future experiences...

Reviewed 5 days ago NEW

We booked 5 rooms in total for my hen do, three twin rooms, one room of 4 and one room of three, the room of four was incredibly squashed hardy any room for us to all get ready in our own space, the twin rooms were ok but pricey at £179.00, saying that, the hotel is in the best location...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Emma P
HiltonYork, General Manager at Hilton York, responded to this review

Dear Emma P, Thank you for posting a review following your recent stay. Pleased to read that overall you had good stay. I am sorry to learn that the room of four was ‘squashed’. I am sure you will appreciate the size and structure of the building is somewhat out of our control and we do our utmost to make...

Kingston-upon-Hull, United Kingdom
Reviewed 6 days ago NEW

Dissapointing experience x2 couples stayed to celebrate x2 bdays. Hotel rooms basic lacked luxury,very over priced for everything, cooked bfast left by all 4 members has was horrid not one nice cooked item, night porter couldnt work coffee machine charged £3 per coffee for instant coffee from kettle

Review collected in partnership with Hilton Hotels & Resorts
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Thank andylE6871NL
HiltonYork, General Manager at Hilton York, responded to this review

Dear andylE6871NL, Thank you for taking the time to complete a review of the Hilton York on TripAdvisor. I would like to sincerely apologise for the fact that you had a poor experience with us and we apologise we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff,...

London, United Kingdom
Reviewed 6 days ago NEW

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Thank SimonMcG1
HiltonYork, General Manager at Hilton York, responded to this review

Melrose, United Kingdom
Reviewed 6 days ago NEW

Review collected in partnership with Hilton Hotels & Resorts
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Thank Trudy D
HiltonYork, General Manager at Hilton York, responded to this review

Reading
Reviewed 1 week ago NEW

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Thank S4021DAnickh
HiltonYork, General Manager at Hilton York, responded to this review

york, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Hilton Hotels & Resorts
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Thank I7469LMjohnd
HiltonYork, General Manager at Hilton York, responded to this review

Nottinghamshire, United Kingdom
Reviewed 1 week ago via mobile

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Thank GillianCos
HiltonYork, General Manager at Hilton York, responded to this review

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Amenities

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  • Free Internet
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Questions & Answers

Here's what travellers have asked, with answers from Hilton York staff and other travellers.
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Questions? Get answers from Hilton York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one with no door to next room - you can hear everything!”
 of 5 bubbles Joannafb, 23 Mar 2017 | Read review
“join their club and check in online to choose a good room”
 of 5 bubbles cadamstam, 13 Mar 2017 | Read review
“We had a room with a view of the tower which we appreciated”
 of 5 bubbles TigerHull_uk, 13 Feb 2017 | Read review
“Not next to the lift / fire doors !!!”
 of 5 bubbles WILLIAMW681, 7 Feb 2017 | Read review
“Avoid rooms to the front of the hotel, especially on lower floors.”
 of 5 bubbles Bob1109, 29 Jan 2017 | Read review
5 of 5