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Hilton York

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Traveller (457)
Room & Suite (313)
Dining (34)
Overview
  • Excellent26%
  • Very good35%
  • Average23%
  • Poor11%
  • Terrible5%
Travellers talk about
“clifford's tower”(215 reviews)
“two double beds”(47 reviews)
“car park”(199 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton York
Special Offer: 20% off* - Summer Sale
Hotel deals
Offers from Hilton York
Special Offer: 20% off* - Summer Sale
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,142)
Filter reviews
3,085 results
Traveller rating
841
1,006
709
353
176
Traveller type
Time of year
LanguageEnglish
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841
1,006
709
353
176
Show reviews that mention
All reviewsclifford's towertwo double bedscar parkexcellent locationcastle museumcentral locationreception staffbreakfast was excellentstayed for one nightshort breakvaletshamblespubsminster
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1 - 5 of 3,085 reviews
Reviewed 4 days ago via mobile

Upon arrival we checked in but were informed our room was not yet ready. We were told we would receive a text message as soon as it was ready. At 4pm we went back to the hotel to see if it was ready having received...More

1  Thank y5c6
Hotel's Favourite
Reviewed 13 June 2018 via mobile

I’m visually impaired and stayed in The Hilton with my Guide Dog in room 217. It was the first time I had ever taken her to a stay in a hotel so I was very anxious. I need not have been as the staff here...More

2  Thank gnasher3377
Response from HiltonYork, General Manager at Hilton YorkResponded 14 June 2018

Dear gnasher3377, Many thanks for your five star review and for taking the time to post a review on Trip Advisor. I am delighted to read you had an excellent stay and received outstanding customer service from my team. I am very proud of them...More

Reviewed 4 days ago via mobile

So here we are again at The Hilton. After our last stay we were brave to book again, but it was the only one available when travelling with my son, hence booking two rooms, For one night, no breakfast at a cost of £220 for...More

1  Thank Yvonne W
Reviewed 6 days ago via mobile

Recently stayed here with my partner for one night and I can honestly say I wouldn’t go back if the hotel paid me. After having to walk over piles of plates and empty bottles that were littering the hallway (these were also not cleared away...More

2  Thank Ben M
Reviewed 6 days ago via mobile

My partner stayed at the Hilton York for 1 night in July. Having lived in York for several years in the past, I can confirm that it definitely is a good location. It is situated opposite Clifford's Tower, which is a fantastic piece of medieval...More

Thank Tom M
View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$131 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$131 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in York
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (457)
Room & Suite (313)
Dining (34)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
boomerdog2
16 June 2018|
AnswerShow all 5 answers
Response from Ketsy500 | Reviewed this property |
I don't believe it does, didn't see one and wasn't mentioned to me by the staff.
1
Vote
RoverMite
4 May 2018|
AnswerShow all 7 answers
Response from MoyaIngbirchworth | Reviewed this property |
There is a pay and display where we left our car - it was free because we had a disabled badge. I felt safe leaving it though. In the morning there was a box of fresh fruit and veg left outside a shop beside the car park... More
1
Vote
foxmeister
25 February 2018|
AnswerShow all 2 answers
Response from Chloe P | Reviewed this property |
I got breakfast included when I booked through a third party website, hope this helps.
0
Votes
Room Tips
"219 has a view of Clifford's Tower and is a deluxe room"
Read review
"We had a lovely view of the castle and saw the geese each morning"
Read review
"Rooms at back of hotel are decidedly "bijou" and subject to infrastructure noise."
Read review
"ask for a room facing the tower"
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