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Best Western Kilima Hotel

Traveller (76)
Room & Suite (133)
Dining (24)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The BESTWESTERN Kilima hotel is a privately run family feel hotel with 26 bedrooms. Located on the west side of the historic city of York we are a 10-15 minute walk to the bar walls and a further 5-10 to the city centre. We are on two bus routes and busses go every 10-15 minutes. Taxis are around £5.00. We have our own car park (free to guest who book direct with the hotel otherwise £5.00 per day) as well as an indoor swimming pool and small fitness room. All rooms are en-suite and all have flat screen TV and free coffee and tea making facilities. We pride ourselves on our friendly relaxed approach as well as our drive to make every guest stay as enjoyable as possible.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Breakfast Available
Heated pool
Indoor pool
Meeting rooms
Non-smoking hotel
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Residential Neighbourhood
HOTEL CLASS

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
109Restaurantswithin 0.75 miles
39Attractionswithin 0.75 miles
754Reviews
268Photos
14Q+A
100Room tips
Traveller rating
  • 353
  • 299
  • 70
  • 20
  • 12
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Manager made us very welcome on arrival. Handy for many reasons: comfy room, great shower, lovely pool, on-site parking (small charge) and only 20 minutes walk to town centre. Didn’t hear a thing during the night despite being in a city. Super-fast WiFi added bonus for the
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Lovely family friendly hotel with pool. Beautiful clean room, delicious individually made breakfast. Bus stop right outside hotel with a bus every ten minutes into York city centre, only a pound each way. Would recommend and definately stay there again .
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Response from KILIMA, Manager at Best Western Kilima Hotel
Responded 3 weeks ago
Dear rachel m, I am so pleased to see you all had a great time visiting both ourselves and York. Don't forget to call direct next time on 01904625787 for a little discount and free parking. Chris
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The Kilima Hotel is great, very helpful staff on checking in and out, breakfast and dinner is good, with lovely service to match. Situated within walking distance of train station, city center and my office.
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Review collected in partnership with Best Western
Response from KILIMA, Manager at Best Western Kilima Hotel
Responded 3 weeks ago
Dear Freedom18285478843, Glad to see you had a good stay with us. If you come to York a lot I will be only to delighted to set you up with a special rate just for you year round. Regards Chris
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Stayed here three nights, Monday to Thursday, and very pleased with the hotel. The staff are very welcoming and helpful and the room was clean and comfortable with all we needed. Plenty of choice for breakfast and the quality and service was excellent. Had dinner and drinks on
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Response from KILIMA, Manager at Best Western Kilima Hotel
Responded 3 weeks ago
Dear Steve P, Thank you for the review. I hope you will enjoy the new breakfast menu I have just put on the next time you come. We have added Smoked Salmon Bagels, Pancakes with Berries and Crème Fraiche, Continental platters with Cheese, Meats, Olives and much more. As for the dinner menu you are correct we are only a small hotel but when you come back just let me know and I will order anything you want as I can get a delivery 6 days a week. Regards Chris
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We had a great one night stay here. Everyone at the hotel was very helpful and welcoming with loads of suggestions of what to do and where to go. Leisure centre was great to use. Its about 10 mins walk into town or the train station. Room was spacious and spotless.
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Review collected in partnership with Best Western
Response from KILIMA, Manager at Best Western Kilima Hotel
Responded 3 weeks ago
Dear GoPlaces401479, Thank you for your review. I am very lucky to have such knowledgeable staff to give as much information as a guest may need. We are indeed a 10 mins walk to the walls and a further 5 into the very centre. I look forward to your return but please call on 01904 625787 for the best price. Regards Chris
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBest Western Kilima Hotel
The Twin Room at the BEST WESTERN Kilima Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Kilima Hotel
The Double Room at the BEST WESTERN Kilima Hotel
Bathroom of room 15
Four Poster Bedroom
Professional photo exclusively commissioned by TripAdvisorBest Western Kilima Hotel
The Twin Room at the BEST WESTERN Kilima Hotel
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12345627
Your listing says you have a Spa? Can you elaborate on services offered?
Hi, We have a swimming pool indoor and a steam room as well as a small fitness room. regards chris
1 vote
Hi It takes no longer than 15 minutes. The busses go from outside the hotel and a taxi would cost around £5.00
0 votes
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Hi what size is the pool and how deep is it, thank you!!
10M long and 5M wide
0 votes
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Hi , Is the breakfast full English or buffet .
Full English served at the table in a lovely cool 'cellar'
0 votes
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Is breakfast for 2 included in the price of the room? Thank you
It all depends on the rate you book but to be sure give us a call on 01904 625787 to make your booking
0 votes
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123
"We had a room on the side of the hotel. No noise issues."
"Room overlooking parking lot was very quiet"
"The room we stayed in had the noisest floor boards in England!"
"Request a ground floor room if you find stairs a challenge."
"Dont consider this hotel - much better hotels nearer to city centre"
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PRICE RANGE
US$82 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western yorkyork best western
LOCATION
United KingdomEnglandYorkshireYork
NUMBER OF ROOMS
26
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