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Ibis York Centre

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Ibis York Centre
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1,706 Reviews from our TripAdvisor Community

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Showing 1,605: English reviews
Blackpool, United Kingdom
Reviewed yesterday NEW

have stayed here few times find it good for price inrelative toother hotels in York good helpful staff stayed indisabled room2 shower went all over floor reported it given extra towels put on floor also the basinnot empty was shown a cord to empty basin amazed never seen this before also 1 bed too near toilet door when went in...

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Helpful?
Thank scottishlady714
Houston, Texas
Reviewed 5 days ago NEW

We stayed in York for 2 days, and chose this hotel for the reasonable price and location not far from the center of town. The property is in an older building and has some older building quirks like squeaky floors and such. Overall, the hotel was quite nice. All the staff were very friendly and helpful. The rooms were quite...

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Helpful?
Thank houstongv
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your kind review of ibis York Centre, We are all very pleased you enjoyed your stay with us and I have taken on board your valid points raised. We are constantly upgrading the hotel and we look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager

Paris, France
Reviewed 5 days ago NEW

The foyer ofthe hotel makes it look promising. The room was clean and spacious. The breakfast was plentyful. The only thing that let this hotel down, was the slamming of the doors 24/7!!!! Every time someone left their room, the doors slammed thus waking you up whether it was our afternoon nap or the middle of the night.

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Helpful?
Thank johnstonf681
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your kind review of ibis York Centre, I am very pleased you enjoyed the room and breakfast but truly sorry you were disturbed by doors from other rooms, We are looking into a solution for the closures and hope to have this in place very soon. We do hope to welcome you back in the...

Doncaster, United Kingdom
Reviewed 6 days ago NEW

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Helpful?
Thank Darrell S
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Perth, Australia
Reviewed 6 days ago NEW

Our first impression when we booked in was the the hotel hadn't been cleaned in some time. The reception area was cluttered and grubby. Our room was very small and the level of cleanliness was just about acceptable and it looked Iike it hadn't seen a coat of paint in many years. We had breakfast in the hotel each morning...

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Helpful?
Thank Rosie F
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your review of ibis York Centre, I am sorry that you had 2 separate experiences and I have spoken to the team regarding this. We are constantly refurbishing the hotel as with a very high occupancy we need to keep up to the product and standards expected. We do hope to welcome you back int...

Xinbei, Taiwan
Reviewed 1 week ago via mobile

I booked the hotel online via Agoda, don't know why the price was so high. When I checked-in then found out the room is so small, and nothing in the room as others do. But, book a breakfast at reception in advance will save some money, and the noice from next door is so loud, will not stay here again,...

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Helpful?
Thank mwongtw
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for taking the time to review ibis York Centre, I am sorry you did not find us good value for money and you were disturbed by other guests, we do employ a security company at weekends to patrol the hotel and help keep noise to a minimum. Please remember to book direct next time for the...

Reviewed 1 week ago

Staff were very friendly, rooms / bathroom clean and tidy, breakfast was fantastic everything you could want. Nothing was too much trouble for the staff. Handy for the city centre and all the attractions. Will definately stay there on next visit to York

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1Thank K R
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your very kind review of ibis York Centre, We are all very pleased you enjoyed your stay with us and we look forward to welcoming you back very soon. Kind Regards John Holroyd General Manager

Rickmansworth, United Kingdom
Reviewed 1 week ago

At £180 a Saturday night I'd say I expected more. Room was quite old, certainly no extractor fan in the bathroom & no window to open. Good location, staff were fantastic where they could help. Oh the 1st room stank of cigarettes so not the best start !

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Helpful?
Thank Martin S
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your kind review of ibis York Centre, I am pleased on the whole you enjoyed your stay and the staff dealt quickly with your initial problem, We are sometimes priced quite high but we do price ourselves in line with the local market. It is really pleasing for us to get such positive feedback regarding...

Greater Manchester, United Kingdom
Reviewed 1 week ago

ideal for an overnight stay and shopping in York. Convenient for the train station just a 10 minute walk. Location is good and again a 10 minute walk to the bottom of Micklegate. Checked out early as wanted to spend the day Christmas shopping but was able to leave overnight bags at the hotel which was really useful. Rooms were...

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Helpful?
Thank Wendy M
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You for your very kind review of ibis York Centre, The team and I are really pleased you enjoyed your stay with us and Christmas shopping in this wonderful City. We do hope to welcome you back very soon. Kind Regards John Holroyd General Manager

Reviewed 1 week ago via mobile

Was a great hotel which was walking distance into the city centre. Lovely staff and very clean. Only slightly bad thing was the number of stairs with all our luggage to get to our room once out of the lift. I would still stay again though.

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Helpful?
Thank Tamara H
John_Holroyd, General Manager at Ibis York Centre, responded to this review

Dear Guest Thank You very much for your kind review of ibis York Centre, We are all very pleased you enjoyed your stay with us. I am sorry you were given a room with a number of stairs en route, please mention this next time and we will do our best to find you a room easier to get to....

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Ibis York Centre hotel is a budget hotel, located at the gates of the city walls, within a short walking distance from the Train Station and the main city centre. The National Railway museum and York's Racecourses are within a short driving distance. The en-suite accommodation comes with internet access and with satellite TV. Facilities include Café and bar offering hot and cold snacks 24 hours a day, WIFI, and two modern meeting rooms. Parking £7 per 24 hours. ... more   less 

Additional Information about Ibis York Centre

Address: 77 The Mount, York YO24 1BN, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: £36 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis York Centre 2*
Number of rooms: 91
Reservation Options:
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Also Known As:
Ibis York Centre Hotel York
Accor York Centre
Ibis Hotel York
Hotel Ibis York
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Questions & Answers

Here's what travellers have asked, with answers from Ibis York Centre staff and other travellers.
19 questions
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Questions? Get answers from Ibis York Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take ear plugs!!!”
 of 5 bubbles johnstonf681, 5 Dec 2016 | Read review
“Room was located at the rear of the hotel and very quite”
 of 5 bubbles 777kr, 2 Dec 2016 | Read review
“Some of the double rooms on the 3rd floor would be a squeeze for 2 people. Ask for a large one!”
 of 5 bubbles jakigj2016, 22 Nov 2016 | Read review
“Only have experience of 228 which we liked.”
 of 5 bubbles Rob486, 18 Nov 2016 | Read review
“Pick a room over the car park but on a higher level as the lower rooms are cold”
 of 5 bubbles jona557, 12 Nov 2016 | Read review
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