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BEST WESTERN York Pavilion Hotel

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#22 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN York Pavilion Hotel
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1,197 Reviews from our TripAdvisor Community

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Showing 1,184: English reviews
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York
Reviewed 3 days ago NEW

I organised a birthday party for my wife. From the very first meeting with the Events manager, in the charming hotel resident's lounge, through to the party itself, everything was well above my expectations. Every member of staff was friendly and helpful, above and beyond the call. Mark who manage the intimate panelled dinning room, coped with everything, including my...

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1Thank GreyPacker
Reading, United Kingdom
Reviewed 4 days ago NEW

I visited York to attend a course and spend some time sightseeing. As a Best Western Diamond Select member, I booked one night for which I paid £97 and a second night on my points. I am very used to Best Western hotels and this one did not meet te usual standards. I stay in hotels at least 3 days...

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Thank cphook
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Christine - I have responded to your Medallia comments and again apologise that as a Diamond member our receptionist forgot to give you the recognition gift which was waiting for you behind the reception desk. I was away on a long weekend returning to work today so as my team know that I personally like to respond to guest...

derby
Reviewed 4 days ago NEW

Booked this hotel for a weekend stay as we wanted to be convenient to York but with the ability to visit a couple of the other market towns in the area. On arrival early Fri evening, the hotel looked attractive - like a small 'country house' - with the ivy covered walls. We managed to find one of the last...

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1Thank Derby37
Halifax, United Kingdom
Reviewed 5 days ago NEW

We was recommended about this Hotel , from my sister ..Wow what a hidden little Gem of a hotel.From checking in to the Hotel on the Friday afternoon to sadly leaving on Sunday morning was a magical experience .The staff where proffesional ,helpful,and very knowledgeable.The bedroom was loverly ,clean and cosy.The breakfast was nice .The ambience of the whole experience...

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1Thank keith r
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Keith - Thank you for your lovely review - I love a Five Star rating! I was delighted to read that my team had made you very welcome during your stay and that everything about your stay was perfect - how good is that! We look forward to welcoming you back on many occasions in the future - just...

Birmingham, United Kingdom
Reviewed 6 days ago NEW

Room excellent, bed very comfortable. Was clean, good temperature. Tea, coffee and biscuits all to hand. Free parking and bus right outside into the centre of town. We had dinner both nights and it was absolutely faultless. Breakfast excellent, good service and plenty of choice. Reception very helpful.

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1Thank Bibbmeister
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

I was delighted to read your review and to read that you had enjoyed a great stay with us recently. Our Chef and his brigade were pleased you enjoyed dinner with us during your stay. Thank you for taking the time and trouble to complete your review - I have enjoyed sharing your comments with my team. We look forward...

Aberdeen, United Kingdom
Reviewed 1 week ago

Our first visit to York and although not in the center it is not too far away for waliking and there is a fairly regular bus service too which saves hunting for parking. Breakfast was very good and service excellent. We did not have any other meals. Room facilities were good.

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1Thank carib_visitor
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

I was delighted to read that you had enjoyed your stay with us and that my team had made you very welcome. I am glad you enjoyed breakfast with us - it's my favourite meal of the day so we always try to ensure it is special. We look forward to welcoming you back on many occasions in the future...

Scarborough, United Kingdom
Reviewed 1 week ago

Stayed at this lovely hotel again over last weekend for three nights. Could not fault from checking in to checking out. Reception staff were good remembering us from a previous stay, our room was great overlooking the main road with a nice clean on-suite. Breakfast was good well deserving of its awards it has received. We made use of the...

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Thank Janet3774
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Janet - I was delighted to read your review and to learn that you had a great return visit to the York Pavilion last week, and that my team made you very welcome. Chef was delighted that you enjoyed dinner with us - and loved the pate - it is a safely guarded secret of his! My favourite meal...

east lothian
Reviewed 1 week ago via mobile

Lovely hotel a bit away from the centre.Room was clean,staff friendly and helpful and the breakfast was lovely.We walked to york from the hotel which took about 30 minutes but the bus service is very good and runs every 10 minutes.Our first visit to york and it was fantastic I would highly recommend York.

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2Thank mcconkers
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Mr Conkers - Many thanks for your lovely review and I was delighted that you enjoyed your stay with us and that my team made you very welcome. We look forward to welcoming you back on many occasions in the future - there really is so much to see and do in our beautiful City it can never be...

Reviewed 1 week ago via mobile

Couldn't recommend this beautiful and exceptionally run hotel, my sister had her wedding here on the 8th February and everything was organised faultlessly by the staff, the food was second to none and every effort was made beyond what would be expected, the bedrooms where outstanding, the breakfast the following morning was exceptional an all round 5 star experience we...

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Thank Louise L
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Louise - Many thanks for your lovely review which I have very much enjoyed sharing with my team. I was delighted to learn that your Sister's wedding last week was a great success and that you enjoyed every moment. We look forward to welcoming you back on many occasions in the future - what about spoiling Mum on Mother's...

Romford, United Kingdom
Reviewed 1 week ago

This was our third stay and won't be our last. We cannot fault it, with one minor exception which I have spoken to the staff about and don't wish to mention here. You get a good sized room with character and the dinner menu persuades you not to eat out. The staff are friendly. My wife has told me she...

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Thank mikechalmers1947
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Mike - Many thanks for your lovely review and I was delighted that you enjoyed your Christmas stay with us and that this year you hope to come back for both Christmas and New Year - what a great idea! My team were so pleased that you appreciated all that they did for you - just call Matthew to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western York Pavilion is a wonderful Grade II listed Georgian country house situated in walking distance of the walls of the historic city of York. The hotel is a true-gem and lovingly restored in-keeping with the original charm of a Georgian house. Offering elegance and excellence, a magnificent and memorable place to stay and relax. •Open fireplaces•intimate lounges and bedrooms with antiques and luxury soft furnishings•four poster beds•private walled gardens. ... more   less 

Additional Information about BEST WESTERN York Pavilion Hotel

Address: 45 Main Street, York YO10 4PJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: £74 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York Pavilion Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#10 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York Pavilion Hotel staff and other travellers.
9 questions
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east lothian
2 months ago
Rome, Italy
over a year ago
England, United Kingdom
England, United Kingdom

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Questions? Get answers from BEST WESTERN York Pavilion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother”
 of 5 bubbles cphook, 20 Feb 2017 | Read review
“All rooms are great .The Hotel also offers some outside lodges.”
 of 5 bubbles 436keithr, 19 Feb 2017 | Read review
“Number 24 is a wet room type of bathroom. We had the same room twice, It is a quiet room toward the rear of the hotel on the ground floor”
 of 5 bubbles mikechalmers1947, 15 Feb 2017 | Read review
“book meals early as the locals know, that the food is very good”
 of 5 bubbles stephensS4350GI, 14 Feb 2017 | Read review
“Be a best western diamond select member”
 of 5 bubbles chrissH700PI, 13 Feb 2017 | Read review
5 of 5