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BEST WESTERN York Pavilion Hotel

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#22 of 46 Hotels in York
Certificate of Excellence
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1,159 Reviews from our TripAdvisor Community

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Showing 1,146: English reviews
Wigan, United Kingdom
Reviewed 4 days ago NEWvia mobile

Real pearl of a find. Great staff polite and friendly. Real comfy bed and great breakfasts. Main road frontage does get quite busy, however noise disruption minimal. Great stay. Adjoining restaurant serves great quality food and reasonably priced. Host was polite professional and very attentive. I recommend the steaks.

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Helpful?
Thank Chris K
Macclesfield, United Kingdom
Reviewed 5 days ago NEW

We stayed for 2 nights on a bed-and-breakfast deal booked through the Best Western website. Our room was a double, medium sized, clean and with all the facilities we expected. The breakfasts both days were very good, particularly the cooked items. All the staff members with whom we interacted were helpful and pleasant.

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Thank Tony W
Rotherham
Reviewed 6 days ago NEW

This is another of those beautiful, independently run hotels that retain the essential charm of the historic building they are with the easy access and standards maintained in the Best Western Group. We had already booked for the 2 night New Year Gala deal and decided, rather than remotely, we would pay the balance in person by booking in for...

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Thank BillytheQuiche
Leicester, England, United Kingdom
Reviewed 1 week ago NEW

I only stayed one night on business but the hotel was really easy to get to being 2 minutes from the A64. I also visited my daughter at University of York which is a 5 minute drive away and the main town is also about 5 minutes drive so a really handy location. The hotel is on a relatively busy...

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Thank Mark J
Annan, United Kingdom
Reviewed 1 week ago via mobile

This hotel is fantastic the room was lovely. The evening meal was fabulous the steaks cooked exactly to our taste. Staff were friendly, the breakfast hot and plentiful. Will stay again loved it. Jacky Crossley

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Thank Jacky C
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Jacky - Many thanks for your great review and I was delighted that you enjoyed your stay with us and that the Chef made sure that the steaks were cooked perfectly! Breakfast is so very important - sometimes I think it is the most important meal of the day - so I was glad that you enjoyed it very...

Reviewed 1 week ago via mobile

Recently visited here Nov 2016. Nice room, but the bed and particularly the pillows were far to soft and uncomfortable, not a good nights sleep. It was a sani toilet/plumbing a little noisy. Other than that all good.

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Thank teresa G
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Teresa - Many thanks for your review and I was glad that you enjoyed your stay with us, although sorry that you found the pillows too soft. Next time you stay do please book directly with the hotel so we can ensure that the rooms is exactly the way you like it. Kind regards Irene Cossins

York
Reviewed 1 week ago via mobile

I visited for a wedding and was blown away by the hotel and it's wonderful staff. It was a very long day with the ceremony at 10.30am but nothing was too much trouble and every need was catered to. The rooms were immaculate and the food was all delicious. The resident DJ was bonkers but brilliant and the whole event...

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Thank Lilbootoo
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Many thanks for your great review and I was delighted that you enjoyed every moment of Sara and Darren's Wedding day held with us at the weekend. It was a great celebration and I am so pleased that guests had a good time too. Many thanks for your lovely comments - I have enjoyed sharing them with our team. Kind...

Yorkshire, United Kingdom
Reviewed 1 week ago

I've been coming to this hotel for over ten years and they have never let me down. The staff have always been kind, caring and welcoming. The managers Paul and Mark have always made sure that they do the very best, with the challenges that I have set them and the staff and they have surpassed my expectations every time....

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Thank davemeek
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear Dave - What more can I say - THANK YOU! I was delighted that Paul and Mark always make you very welcome along with the rest of the team, who I value very highly. I have enjoyed sharing your comments with the team and I look forward to welcoming you back for the next ten years! Many thanks for...

Woodbridge, United Kingdom
Reviewed 1 week ago

I found this place randomly and wow was it a great choice. Perfect location not too far from where we wanted to visit and a beautiful hotel inside and out. Very reasonably priced too. Also they do a nice extra of a bottle of champagne and chocolates waiting for your arrival if you have a special occasion. Would visit again.

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Thank 7MissR
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Many thanks for your great review and I was delighted that you enjoyed your stay with us when you stayed for a special occasion recently. I was glad that you had a great time and we look forward to welcoming you back many times in the future! Just call Matthew in Reservations to make your booking directly with the hotel...

Reviewed 2 weeks ago via mobile

We visited York for our anniversary and stayed at the hotel for two nights. The staff were attentive and extremely friendly. The hotel is tastefully decorated to maintain a traditional feel with a contemporary finish. The room (a converted stable) was perfect. Although not directly in town it's only a 5 minute drive to the centre so you're not overly...

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Helpful?
Thank david h
Irene C, Owner at BEST WESTERN York Pavilion Hotel, responded to this review

Dear David - Many thanks for your lovely review and I was delighted that you enjoyed your stay with us when you celebrated your Wedding Anniversary recently. I was glad that my team made you feel very welcome and that you enjoyed the traditional décor of the hotel. We look forward to welcoming you back on many occasions - just...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The Best Western York Pavilion is a wonderful Grade II listed Georgian country house situated in walking distance of the walls of the historic city of York. The hotel is a true-gem and lovingly restored in-keeping with the original charm of a Georgian house. Offering elegance and excellence, a magnificent and memorable place to stay and relax. •Open fireplaces•intimate lounges and bedrooms with antiques and luxury soft furnishings•four poster beds•private walled gardens. ... more   less 

Additional Information about BEST WESTERN York Pavilion Hotel

Address: 45 Main Street, York YO10 4PJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: £66 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York Pavilion Hotel 3*
Number of rooms: 63
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#10 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York Pavilion Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN York Pavilion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Access to the garden is desirable, but the best way is to join Rewards.”
 of 5 bubbles BillytheQuiche, 30 Nov 2016 | Read review
“Room 42 - 4 poster”
 of 5 bubbles davemeek, 24 Nov 2016 | Read review
“Staircases, so if you have difficulty mention when booking.”
 of 5 bubbles ellenalexandrias, 21 Nov 2016 | Read review
“Room 32. Not room 53.”
 of 5 bubbles jetsaver, 20 Nov 2016 | Read review
“Room 22 has space on ground floor, doors to car park and restaurant .Walk in shower and is convenient for both restaurant and bar/lounge.”
 of 5 bubbles 735frankh, 16 Nov 2016 | Read review
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