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Grays Court Hotel

Grays Court Chapter House Street, York YO1 7JH England
Traveller (371)
The Cumberland Room - A beautiful room with bay windows overlooking the garden and city walls.
Room & Suite (65)
Dining (53)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

4.5
#9 of 53 hotels in York
5.0 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Dating back to 1080 and nestled in the heart of the exclusive Minster Quarter, Grays Court is the original hidden gem. As a privately-owned and managed hotel, we are committed to providing an exceptional, professional and truly personal customer service. Our twelve beautiful hotel rooms are all individually styled with wonderful views of either our ancient cobbled courtyard, or our extensive gardens. Relax in the sun with a glass of wine and take in the views, there is no better place to wile away an afternoon than in our garden. The Bow Room Restaurant offers a truly exceptional tasting menu, using the finest produce. A short walk from York Station, and less than 100 m from the iconic York Minster, Grays Court offers a central location with the relaxed feel and quiet calm of a country house.
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Property amenities
Paid private parking on-site
Public wifi
Free breakfast
Taxi service
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Secured parking
Bar / lounge
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Meeting rooms
Outdoor furniture
Sun terrace
Room features
Bathrobes
Room service
Safe
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, Greek, Italian, Polish

Location

Grays Court Chapter House Street, York YO1 7JH England
754Reviews13Q+A100Room tips

Reviews
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Detailed Reviews
Chocgirl wrote a review Aug 2020
North Yorkshire, United Kingdom236 contributions241 helpful votes
5.0 of 5 bubbles
I stayed for 2 nights in August for a weekend break with my partner.
I booked it in June, before lockdown ended, and took a chance that hotels would be able to reopen by then!

After looking at details of each of the different rooms on the hotel website I chose the Fairfax because it has a bath (essential for me) and a walk in shower (essential for my partner). I also booked a parking space (these are very limited) because , on this occasion we didn't want to travel on public transport.

I booked on the hotel website and had a confirmatory e-mail and others asking for our approximate arrival time, if we wished to book a table at their restaurant, and if we had any allergies. We also received other hotel information that would normally be provided as a welcome pack in the room.

We arrived around 4pm on a Friday, and after a little car shuffling squeezed into the car park. The location is charming - down a very narrow cobbled street right behind the Minster, and with a lovely courtyard. Check it out on Google streetmaps before you set off!

We were shown to our room on the second floor that, had a view over the front courtyard, and you could just make out a corner of the Minster too. The room and bathroom windows were open, and just about kept the room cool enough during a quite hot weekend.

We were offered a complimentary hot drink and scone, but as it was a hot day we went out to the garden and enjoyed a cold drink in the lawned garden. The garden area is absolutely beautiful, tucked just inside the mediaeval city walls, with a large lawn and outside bar. It was quite busy when we arrived (it's open to non residents) but we managed to find a (well spaced out) table and had a glass of fizz before heading into town for dinner.

Next morning we had breakfast in a large room overlooking the garden. A selection of breads and conserves, yoghurt and granola, then a choice of hot selections. Very tasty.

The hotel is 5 minutes from the Minster, restaurants, shops, cafes, the Yorkshire Museum and park, the river and all the main sights. You can get up onto the city walls from the garden area and walk around most of the city.

The staff were all friendly and unobtrusive. The hotel appeared to be full but was never "busy" as it only has a small number of rooms. The building has a lot of history and each room is full of character and is well appointed (robes, slippers, ironing board, hairdryer, tea and coffee, Clarins toiletries). We were also given a goody bag with water and homemade cookies for our journey when we checked out.

We had a very relaxing stay, and really enjoyed the opportunity to explore York from this "hidden gem".
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Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Heraty, Owner at Grays Court Hotel
Responded 23 Aug 2020
Dear Chocgirl, Thank you so much for your amazing and detailed review. I know that many many people rely on TripAdvisor to decide where to stay, and your account is really helpful. I am really happy to read that you really enjoyed your stay with us and hope that you will return in the future. Warmest regards, Helen
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NEETFinder General wrote a review Jul 2021
Long Newton, United Kingdom3 contributions2 helpful votes
5.0 of 5 bubbles
We are regular visitors to York where my wife was a student and often have a walk on the city's ancient walls . We have noticed the garden of this hotel from the walls and felt it seemed to be a perfect place to stay.As we had a special occasion coming up we booked a 2 night stay and really enjoyed ourselves.

We decided to use the hotel parking offer rather than be trying to fight for a place off site. Our room ( Mortimer) had good views of the cathedral and fortunately the clock chimes are silenced after 10 pm and restart at 8am so our sleep was uninterrupted .

On arrival we really enjoyed our tea and scones in the sunny and well maintained garden where we were served by a personable young waiter. Breakfast was in the Bow Restaurant which overlooks the garden and soon visitors were walking on the walls seemingly looking on enviously ( as we had previously done) . Very enjoyable and the scrambled eggs in particular were excellent.

Understandably with a reduction in tourist numbers York was not as busy as previously so we were able to have a wander round the Cathedral ( the undercroft had some fascinating displays) and pop into the the Van Gogh experience amongst other things .

On the Tuesday evening ( restaurant is closed Mondays) we had booked the set tasting menu dinner which was an amazing 3 hour experience . Starting with drinks at 7pm in the bar where we had the first of our amuse bouche we progressed to the restaurant and settled down for an evening of fine dining.

We decided to take the wine pairing option and It really enhanced the experience. Alex is charming and knowledgeable - and fun too - and his choices really complemented the seven courses of food . It was excellently cooked and my wife even managed to fettle all of the courses which were of a sensible size . An evening to remember .

We would certainly return to this hotel for special occasions. It has a very relaxed feel with excellent customer service . It is not inexpensive but is certainly value for money .
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Date of stay: July 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The larger rooms are worth paying a bit extra for .The website explains in some detail features...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip A wrote a review Feb 2020
Doncaster, United Kingdom20 contributions17 helpful votes
5.0 of 5 bubbles
we stayed at Grays Court for a 2 night weekend break which included the tasting menu in the delightful dining room. There is limited parking for which there is an additional charge and it is essential that you pre-book. The location is excellent for York City centre.
From our arrival the staff were courteous, friendly and welcoming, Complimentary tea and scones were offered on our arrival which was a lovely touch .
The room we had (Clyff) was a little small we felt, for but offered all that we needed for 2 nights and was quiet and comfortable .
The uniqueness of the building ,the service and the food make this hotel a must in York .
The tasting menu was excellent and the wine list extensive and affordable. Breakfast served at your table in the dining room chosen from the menu which had a number of options to suit all
. The gardens in the summer must be a lovely place to sit, relax and have a drink after exploring the city , will definitely be back
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Heraty, Owner at Grays Court Hotel
Responded 8 Mar 2020
Dear Phillip A, Thank you for posting your great review, and I am really happy that your stay with us was such a positive experience. We will be opening a small bar in the garden this year during the summer months, and you are right in that is a very special place to wile away an afternoon. I do hope you have the time to visit again. Best regards, Helen
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gourmetflaneur wrote a review Aug 2022
York, United Kingdom1,081 contribution558 helpful votes
5.0 of 5 bubbles
The vast garden area of the hotel within the city walls offers a lovely lunch or coffee experience. The tables are spread around so you feel that you totally uncrowded. The menu has a full range of drinks and teas and coffees. the food menu is limited but is very tempting. Salads predominate with ploughman offerings as more traditional back up. Service is polite and friendly but this is not a fast food place. You come here to relax and lounge. Food is of excellent quality and very good value considering the location at the foot of the walls and behind the Minster; and for the amount of space you have. If it is not a day for the garden there are the lounges inside that are comfortable and historic. I am not sure why I am posting this as it is one of those sublime places to keep as a secret......
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
fashionagent wrote a review Jun 2021
London, United Kingdom241 contributions100 helpful votes
4.0 of 5 bubbles
Centrally located right next to York Minster, yet enclosed within a lovely courtyard giving it a 'private feel'. The garden is wonderful and delightfully tranquil, perfect for afternoon tea or evening drinks. Parking is limited, we paid £45 for 3 nights but worth it for the convenience. The rooms are sympathetically decorated and bathrooms are modern. The hotel decor is perfect and of course the hotel itself is packed with history, whilst having a lovely relaxing atmosphere. Everything is spotlessly clean. Staff are friendly and breakfast is served in the dining room overlooking the gardens. There were a couple of niggles. On occasions we had to wait longer than we should for a member of staff to 'notice' us and take our drinks orders. We felt most attention was given to those who were eating in the hotel's restaurant. After paying over £1400 for a 3 night stay (2 rooms), it might have been nice for a member of the management team to come and ask us how our stay was going.......?
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Date of stay: June 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alison P wrote a review Aug 2020
York, United Kingdom26 contributions25 helpful votes
4.0 of 5 bubbles
This idyllic hidden garden in the centre of York is the perfect place for a peaceful drink. It is child and dog-friendly and large enough to be undisturbed by other users. It is beautifully maintained with colourful plants and a perfect law. But, on the hottest day of the year, some tables with sunshades would have been very welcome. It was almost unbearably hot with no chance of respite (there is a wooden structure but this was small and already occupied).
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Heraty, Owner at Grays Court Hotel
Responded 22 Aug 2020
Hi Alison, I completely understand and agree that sunshades would be a bonus. We only have a very few really hot days a year, but then, when they happen we do need the shade. I do however face a dilemma, we are not allowed to fasten anything into the ground here as a Scheduled Ancient Monument and over the years, each and every type of parasol we have tried has blown over. We have had the most enormous concrete bases, but the wind vortexes around the Minster and out of the blue we are in a maelstrom. This poses a risk to anyone under a parasol, and I, having seen this happen in the past would be negligent if I did not mitigate any risk . I completely understand what you said, and agree, but as a business owner I have a duty of care to all my guests, and staff, in that I must try to asses any potential risks and then set out to mitigate the same. All of the above to one side, on a positive note, you had a lovely day and I do hope you will come again. Best regards, Helen
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Graham D wrote a review Sept 2021
Kidderminster, United Kingdom39 contributions53 helpful votes
4.0 of 5 bubbles
My wife and I had the good fortune to spend 3 nights at Grays Court earlier this month whilst enjoying a city break in York.
We travelled by car and despite being in the heart of the old city and only a few minutes walk from the Minster the hotel was easy to locate and parking was not a problem and good value at £15 per night.
On arrival we were immediately struck with the beauty of the 11th century building and the peaceful location. The Hotel backs on to the ancient city walls which gives the location a wonderful sense of calm and peace.
We were met by the delightful Suzanna at reception who gave us a guided tour of the public areas and showed us to our room.
When we booked ,the only room available for the days requested was the Clyffe room and we could immediately see why this is probably the least popular accommodation in the Hotel. It is quite small and the walls are painted in a mid grey tone which makes the area quite dark. Unfortunately it is also lacking any kind of view other than over the adjoining properties which was disappointing. It had a really quirky en suite which boasted a bath and excellent rain shower . The sink was however much too modern for the surroundings and unfortunately we were unable to retain any water in the bowl as it didn't have a plug . I think we were only disappointed as we had raised expectations after our tour of this magnificent building.
Apart from the room we were really impressed by all other aspects of our stay. The fabulous location,wonderful staff and excellent breakfasts have certainly won us over and we will definitely be returning albeit we will choose an alternative room next time.
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Date of stay: September 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: As you might expect the more expensive rooms have the best views. Our preference would be a room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Heraty, Owner at Grays Court Hotel
Responded 21 Nov 2021
Dear Graham, Thank you for review, and I am happy to that overall you had a very enjoyable stay with us. Cliff is one of our smaller rooms, and you are correct about the plug, but that is the design of the sink with a free-flowing waste, which is modern, and perhaps not to everyone's taste. I hope you will visit again, and we would be happy to describe each room in detail if you were to call us. Best regards, Helen
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Julie S wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
This hotel is fabulous in every way, we were warmly greeted by the staff and after
having a short tour of the hotel and shown to our room we were given a beautifully presented and tasteful cream tea.Throughout our stay the staff couldn't have been more attentive which made our experience here amazing.The hotel its self is very tastefully decorated, very clean,warm and cosy, to say its a very old building. We also booked to eat at the hotel in the evening and chose the wine pairing menu with our meal, it was fantastic in every way,the food was incredible and again the front of house staff were brilliant! We would and already have, recommended this hotel to our family and friends and will definitely return
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Heraty, Owner at Grays Court Hotel
Responded 8 Mar 2020
Dear Shaws Travels, Thank you for such a great review, I am delighted to read that every aspect of you stay was special, and I agree that The Bow Room Restaurant is remarkable. I am fortunate to have such a dedicated team, and will make sure everyone reads your message. I do hope you will visit again. Best regards, Helen Heraty
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pandtReading wrote a review Aug 2021
reading259 contributions131 helpful votes
5.0 of 5 bubbles
Great location - could hardly be closer to the minster yet off the Main Street.
Limited parking that can be booked for a small fee.
Building of character. Some minor wear and tear but well looked after. We saw housekeeping using real Bees wax on the wood!
Rooms have different views but all of interest. If anything our bathroom window was low and not frosted so a little off putting when on the loo!!
The dining room is furnished very functionally and looks like a school examination room.
The tasting menu is exquisite and the current chef and team have been there 4 months.
We loved it and have marked it to be back.
The gardens are beautiful and there are extra touched such as tea and a scone on arrival and cookies and water on departure.
The staff are an asset.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liberace wrote a review Sept 2020
United Kingdom194 contributions185 helpful votes
5.0 of 5 bubbles
Nowhere is perfect, but Grays Court comes close. Ideally located in the best heart of York (the city wall is the boundary of the garden), with the Minster for a neighbour, it couldn’t be closer to the main attractions of this great city. The rooms are very well thought out and individual, so take a look at the options when booking - for example, we had a view over the garden and a four poster bed.
Breakfast was excellent, the bar is very cosy - and an honestly bar operates after hours though, by then, we were tucked up in bed in blissful sleep!
Parking is very limited so if you’re driving, book a space ahead and the staff do their best to help. A lovely touch was scones and tea on arrival.
One small snag...on checking out they couldn’t find the “right” card machine for my card, so after a lot of waiting for someone to find a key, I had to get my other half to settle up which was just annoying really as we were then rushing to get to our pre-booked slot somewhere else. That was a bit sloppy but could easily be fixed.
I’d certainly stay there again, with no hesitation.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Helen Heraty, Owner at Grays Court Hotel
Responded 11 Sept 2020
Dear David, Thank you for your review, and that overall you enjoyed your stay with us. I fully appreciate your irritation with the card machine though. We have two, but only one accepts Amex which is the case here. I will find out exactly why this happened and make sure this incident is not repeated. I am really happy to read that you will return, and we will make sure everything is seamless next time. Best regards, Helen
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GraceM100 asked a question Feb 2024
Detroit, Michigan260 contributions149 helpful votes
Are there coffee makers in each of the rooms? Thank you!
Answer from Robert J
4 contributions
Did not stay in a room but website should tell you
Answer from Richard W
London, United Kingdom304 contributions150 helpful votes
Not sure you can just walk in (there's a gatefrom the walls I think) but I'm sure they'd welcome you for just a drink.
Answer from Helen H
York, United Kingdom1 contribution
Dear Sherry, I would estimate between £5 and £6 pounds.
Lauren6166 asked a question Sept 2020
London, United Kingdom92 contributions70 helpful votes
Is this a dog friendly hotel?
Answer from Jackie D
Wolverhampton, United Kingdom63 contributions102 helpful votes
I don't know. I didn't see any pets during my stay. It's probably best to check with the hotel.
Louise B asked a question Jul 2020
Greater London, United Kingdom30 contributions13 helpful votes
Is restaurant planning to open when hotel does? How do I go about booking parking?
Michael D wrote a tip Mar 2024
Ripponden, United Kingdom3 contributions5 helpful votes
1.0 of 5 bubbles
"Don’t have emergencies within a week of visiting this hotel"
Read full review
Hilary B wrote a tip Dec 2023
31 contributions9 helpful votes
5.0 of 5 bubbles
"Ensure you request a parking space, staff will then accommodate ."
Read full review
Rob J wrote a tip Dec 2023
York, United Kingdom83 contributions29 helpful votes
4.0 of 5 bubbles
"As tasting menu experiences go this is one we would probably do again."
Read full review
Margaret K wrote a tip Nov 2023
3 contributions1 helpful vote
5.0 of 5 bubbles
"Mortimer had a great view of the Minster. Don’t miss the guided tour. It was well worth it"
Read full review
Sher wrote a tip Oct 2023
United Kingdom10 contributions3 helpful votes
5.0 of 5 bubbles
"Choose your room carefully as some of them have different levels"
Read full review
Not the right property for you?
There are more places to choose from in the York area.
PRICE RANGE
£225 - £288 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
12
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAYS COURT HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Grays Court Hotel
Which popular attractions are close to Grays Court Hotel?
Nearby attractions include York Minster (0.07 miles), Shambles (0.2 miles), and The Hilt (0.1 miles).
What are some of the property amenities at Grays Court Hotel?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Grays Court Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grays Court Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Grays Court Hotel?
Conveniently located restaurants include Wheldrakes, The Taylor Made Kitchen, and Cocoa Joe's.
Is Grays Court Hotel located near the city centre?
Yes, it is 1.0 miles away from the centre of York.
Does Grays Court Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grays Court Hotel?
The staff speaks multiple languages, including English, Italian, Polish, and Greek.
Are there any historical sites close to Grays Court Hotel?
Many travellers enjoy visiting York Cold War Bunker (1.5 miles), Holy Trinity Church (0.1 miles), and Merchant Adventurers' Hall (0.4 miles).
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