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The Principal York

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#12 of 46 Hotels in York
Certificate of Excellence
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765 Reviews from our TripAdvisor Community

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Showing 755: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

Ideally located next door to York Railway station. My concerns about being so close to the railway line were unfounded. This elegant hotel pays attention to detail. My room was comfortable and quiet. It had a lovely large walk in shower with toiletries from Neil's Yard. Nice touches such as complimentary 'tuck box' in the room with crisps, lollipops and...

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Helpful?
Thank Andrea P
Reviewed yesterday NEWvia mobile

I stayed at The Principal as part of a business conference. It is well located for sights and shops in the City centre and right next door to the York railway station. The hotel is big and very welcoming with a big central staircase that gives a feel of grandeur. There are comfortable seating areas. My bedroom was comfortable, clean...

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Thank Andydjp
UK
Reviewed yesterday NEW

A very nice tastefully restored hotel spoilt by smelly toilets on the ground floor the smell of which permeated into the corridor The other issue was that we booked a suite only to find there was no bath and after a hard day shopping in cold York a bath was sorely missed It seems unbelievable after spending so much money...

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1Thank UkSidney
York, United Kingdom
Reviewed 2 days ago NEW

Haven't done this before on Trip Advisor, but since giving a bit of a mediocre review after first visiting this hotel, I thought it was important to give credit where it is due, as on our second stay, we saw a vast improvement. In my initial review, I particularly focused on the meal service being disorganised and staff being unwelcoming,...

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Thank YJ A
Mexico City, Mexico
Reviewed 2 days ago NEWvia mobile

The hôtel is beautiful and elegant. the room was so big and cozy. Perfect pillows and perfect mattress. The hotel is just across the street from the train station which is very convenient and just 5 min walk from the center. Staff was friendly and helpful. I really want to go back. Definitely this is the place to stay in...

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Thank Dramercedesg
Englishwoman Abroad
Reviewed 3 days ago NEW

The hotel is impressive,grand and beautifully decorated. Our room was small but well appointed and with a marvellous view across York to the Minster. All the staff members were welcoming and helpful. The one downside was the food served at dinner. The menu is very limited,which is not necessarily a bad thing if the food is well prepared. However it...

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Thank Hilary14
Nottingham, United Kingdom
Reviewed 3 days ago NEWvia mobile

My partner and I went for afternoon tea. The hotel is beautiful with sumptuous sofas and chairs and an elegant style. The service was excellent and the food was amazing!! I cannot recommend this highly enough, definitely worth a visit! We have now booked in for a weekend stay in January and the opportunity to have afternoon tea again!

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Thank Claire M
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear Claire M Thank you for your review. Delighted you enjoyed the experience and have booked to stay with us in January. Look forward to welcoming you. Warm regards R Mansell

Reviewed 3 days ago NEWvia mobile

Firstly this hotel was formerly the Royal Hotel and having stayed here numerous times over many years it's always held a special place in my life so when I knew it was being renovated I was a little apprehensive that it would maybe lose its magnificent history and charm but I had nothing to be worried about. I have to...

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1Thank rach2311
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear rach2311 Thank you for your great review and for the recommendation. We look forward to welcoming you again soon. Warm regards RMansell

Reviewed 3 days ago NEW

A spur of the moment booking last night and such a lovely hotel. Helpful and friendly staff and the room was exceptionally clean and comfortable. The breakfast was a buffet and value for money and again the staff were helpful and courteous. A good base for exploring York, two minute walk to train station bars restaurants and city centre shopping.

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Helpful?
Thank lcggdg
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear Icggdg Thank you for your review of the Principal York. Please come and visit us again soon. Warm regards R Mansell

Cramlington, United Kingdom
Reviewed 3 days ago NEW

although the overall appearance seems fine when looking more closely there was a lot that could be improved. I expected excellence for the price charged for 1 night exclusive of breakfast and parking charges. Upon walking in the hall way was very grubby, carpet not clean, marble sides to the stairs very dirty, lots of scuffs and marks on the...

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Helpful?
Thank christinelumsden59
RichardMansellRYH, General Manager at The Principal York, responded to this review

Dear christinelumsden59 Thank you for your review. I am truly sorry that your experience did not meet your expectations and will review your comments with our Head Housekeeper and please let me assure you that these are not our expected standards. I hope we have the opportunity of serving you again in the future. Warm regards R Mansell

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the beautiful historic city of York The Principal York elegantly combines carefully preserved Victorian architecture alongside more modern touches. The ground floor public spaces offer sweeping views into gardens and beyond to York Minster. Breakfast lunch and dinner is served in the Refectory Kitchen and Terrace and drinks are available from 11am till late in the Chapter House Bar and Games Room. Visit the stunning Garden Room for afternoon tea. As a premier luxury wedding venue in York the hotel and gardens provide the perfect backdrop for your wedding pictures. The Victorian Oak Room holds up 110 guests for dinner while the Events Center can seat up to 300. The Principal York also boasts a variety of meeting spaces from small rooms to the Events Center with capacity for 410 delegates theater style. ... more   less 

Additional Information about The Principal York

Address: Station Road, York YO24 1AA, England (Formerly The Royal York Hotel)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: £119 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Principal York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Royal York Hotel Grand Victorian
Royal York Hotel York
Hotel Style:
#7 Luxury Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Principal York staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Minster”
 of 5 bubbles Hilary14, 7 Dec 2016 | Read review
“Book early to avoid disappointment”
 of 5 bubbles lcggdg, 7 Dec 2016 | Read review
“try to get a larger room at a good price.We paid £179.00 for 1 night exclusive of breakfast or parking(£5.00) and the room was very small.”
 of 5 bubbles christinelumsden59, 7 Dec 2016 | Read review
“Ask which side you are on.”
 of 5 bubbles 260jackieb, 4 Dec 2016 | Read review
“Make sure your room is not near the lifts -they are noisy!”
 of 5 bubbles charlotteemily93, 2 Dec 2016 | Read review
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