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Crowne Plaza Hotel Nottingham

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Crowne Plaza Hotel Nottingham
Crowne Plaza Hotel Nottingham
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1,424 Reviews from our TripAdvisor Community

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Showing 1,400: English reviews
Newcastle-under-Lyme, United Kingdom
Reviewed yesterday NEWvia mobile

Ok, so I booked this hotel pretty last minute and got a good deal for a two single bed room. On arrival the staff were very friendly and helpful (think his name was Matthew but it could have been Michael). Got up to out room (226) and couldn't open the door, apparently the lock needed to be re-set. My friend...

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Helpful?
Thank MissKayKayXOXO
London, United Kingdom
Reviewed 2 days ago NEW

Special hols so booked most expensive room. The room was poky and not even space to put a case. Then found that there was no cold water so not possible to have a shower (unless one wanted to be a cooked lobster). Was told would be fixed very soon. Several hours later (having been out) still no cold water. A...

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Thank bigbunny2017
Swavesey, United Kingdom
Reviewed 5 days ago NEWvia mobile

My wife and I had a stay here for one night recently and were delighted with the hotel. From the moment we walked in ( despite the building works taking place ) the atmosphere and staff were fantastic. We were quickly in our room, which looked fresh and very clean. After a night out in Nottingham returning to the hotel...

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Thank ghuvhus
Reviewed 6 days ago NEWvia mobile

I visited The Urban Rooms this morning, for a morning of relaxation. I arrived at 9, walked past a member of staff and asked where the spa was. The lady directed towards and arch way that looked more like an entrance to a building site. When I arrived at the reception, a sign was propped up, notifying customers that the...

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Helpful?
Thank Hannah B
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review

Dear Hannah B Thank you for taking the time to bring your feedback to my attention. I am sorry that you did not receive the welcome I would expect in the Spa. Please rest assured that this is most unusual however I have discussed with the team. On a more positive note thank you for the kind comments regarding Chloe....

Golden Cross, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stopped over on 12/13 February with my son on a visit to Nottingham. Arrived before room was ready but planned to head to town anyway, so was able to notify desk meaning that all paperwork was ready for when we actually checked in, making the process very easy. Reception staff very friendly on front desk and when we went for...

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Helpful?
Thank alexmat1066
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review

Dear alexmat1066 Thank you very much for the 5 star review. I am delighted that you enjoyed the stay. We are really looking forward to re-launching the remainder of the renovations in April and the team and I hope to see you back at Nottingham again very soon. Kindest regards David Clements General Manager

Solihull, United Kingdom
Reviewed 1 week ago via mobile

Rooms clean and newly decorated but small. Didn't have a good nights sleep, am due there next week but considering changing hotel. Staff great, very helpful and friendly. Main plus is access to car parking which is direct from the hotel.

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Helpful?
Thank Julie H
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review

Dear Julie H Thank you for taking the time to post your review and for the kind words regarding the team and the cleanliness. I do hope that you will continue to stay with us at the Crowne Plaza Nottingham when if you drop me a note in advance I will endeavor to allocate you one of the larger rooms....

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

As a regular user of all places ihg I like this Crowne plaza a lot. Good staff on reception. Club rooms are nice. Think it's time for a refurb tbh. The standard rooms need work asap. Good breakfast and dinner and lovely club room make this a hotel of choice in this city. Go. Enjoy

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Helpful?
Thank Joynesie
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review

Dear Joynesie Thank you so much for the very kind review. You will be pleased to learn that the rooms are currently being refurbished along with the public areas. The works complete by the end of March and will transform the look and feel of the hotel. We look forward to welcoming you back again very soon when I would...

Reviewed 1 week ago via mobile

Booked taxi at reception when going out for the night. Midnight pick up. The taxi failed to turn up. Let ft outside for 25 mins and froze. Eventually returned to hotel 8th floor room which was very cold, especially the tiled bathroom floor. Freezing in fact. Portable heater was placed in our room but overall a very cold hotel.

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Helpful?
Thank Steven W
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review

Dear Steven W Thank you for taking the time to post your review. I am sorry that the heating was faulty when you stayed with us but pleased to see that the team had been proactive and placed a heater into the room. We will certainly pick up with our nominated taxi company with regards to the fact they failed...

Shropshire
Reviewed 2 weeks ago via mobile

staying in club room 8th floor. i requested quiet room both on my booking request and when checking in. i got a room away from lifts and ice machines - but right next to club lounge. very noisy until 2300. and at 2300 rock city club starts with the bass thump thump and 100"s of revellers keep you awake. this...

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Helpful?
Thank sapbloke
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review

Dear sapbloke Thank you very much for taking the time to let us have your feedback. I am sorry that you were disappointed with your recent stay. I fully understand your frustrations and annoyance. I will follow up your comments with regards to the noise and the fact that we allocated you a room next to the club lounge. You...

louth
Reviewed 2 weeks ago

Arrived 4pm told room not ready luckily by time finished check in it was just. There is a problem with heating and although normally find hotels warm this was not. There were 2 heaters to turn on in room. There was not toilet brush and i really dislike that as how can you leave the bathroom as others wish to...

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Helpful?
Thank LMWITHEY
ManagerCrownePlaza, General Manager at Crowne Plaza Hotel Nottingham, responded to this review

Dear LMWITHEY Thank you very much for taking the time to post your review. I am sorry that you experienced issues last weekend. Please rest assured that I will action the operational concerns that you experienced. I do hope that you will come back and stay with us once our major renovations are concluded. Once you have a suitable date...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Lace Maker Restaurant
Lace Maker Restaurant
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza Nottingham is one of the most stylish hotels in the Midlands. In the City Centre nearby many Government offices, both Universities, the Queens Medical Centre and Casinos, Crowne Plaza Nottingham has air conditioning in every bedroom plus an indoor swimming pool.Close to East Midlands Airport and the city centre attractions and shops, we have 210 bedrooms including flat screen TV's, mini bars and laptop safes (in most rooms). In addition we have a choice of bar and dining options, a leisure club and our own 600-space car park with direct access into the hotel. As the East Midland's No1 Conference and Meeting venue we offer 17 excellent rooms from a Boardroom for 6 to a conference for 400 including your own dedicated conference partner, use of Workbase and the services of our own in-house technician with the latest audio visual equipment with wireless internet access. From ancient to modern, Nottingham is the home of Robin Hood and Paul Smith, combining history with style as the East Midland's premier shopping City. Our sporting heritage is unparalleled too with Trent Bridge cricket club, 2 football teams, The National Ice Arena, Nottingham Castle and the National Watersports Centre, only a few of the great places to visit in Nottingham including the renowned nightlife. In accordance with English law this hotel is now non-smoking throughout. ... more   less 

Additional Information about Crowne Plaza Hotel Nottingham

Address: Wollaton Street, Nottingham NG1 5RH, England
Region: United Kingdom > England > Nottinghamshire > Nottingham
Price Range: £63 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Nottingham 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Nottingham Crowne Plaza
Hotel Style:
#10 Luxury Hotel in Nottingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Nottingham staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Nottingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed at back of hotel but there is a club that goes on late.”
 of 5 bubbles LMWITHEY, 1 Feb 2017 | Read review
“Higher floors will probably have better views.”
 of 5 bubbles tonyrpayne, 7 Jan 2017 | Read review
“car park fee less when with hotel booking.”
 of 5 bubbles markxhadden, 22 Dec 2016 | Read review
“at Christmas make sure you stay on a higher level”
 of 5 bubbles skylimner, 19 Dec 2016 | Read review
“In midst of a refurbishment that should finish early 2017. Do not let this put you off though. Just ask for one of the updated rooms.”
 of 5 bubbles KeithandMargaretH, 18 Dec 2016 | Read review
5 of 5