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St James Hotel

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St James Hotel
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610 Reviews from our TripAdvisor Community

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Showing 589: English reviews
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Kidderminster, United Kingdom
Reviewed yesterday NEW

We stayed here for 2 nights last weekend for my birthday and had the most amazing time - right from checking in and even before when phoning to check booking and ask about parking facilities (NCP right next door at discounted rate). Oscar checked us in and was very friendly and helpful and helped us also when we had a...

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Helpful?
Thank Louise H
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

I've stayed here a few times and usually the place is good but a few things went wrong during this stay, plus, Saturday night in a city centre hotel is never great unless the walls are well insulated (clue: they're not). Hotel's refurbishment is holding up well, staff as always do their very best. However, I asked for a quiet...

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Helpful?
Thank HenryAbott
Chris H, General Manager at St James Hotel, responded to this review

Dear Henry Thank you for taking the time to review your recent stay with us here at the St James Hotel, your comments are very much appreciated. It is always a pleasure to welcome return guests and I am delighted that you chose to stay with us again. I was a little frustrated to read that a few things went...

Leicestershire, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for one night. Easy to find, parking right next door in the ncp car park and get parking at a discounted rate so for 24 hours it was £11 instead of £18. Staff seemed friendly, room was nice and clean and we seemed to get the biggest room on the floor as it was huge (115)! Only downside...

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Helpful?
Thank katty1990
Chris H, General Manager at St James Hotel, responded to this review

Dear Katty Thank you for taking the time to review your stay with us whilst attending an event at the Motor point Arena. Your feedback is most appreciated. It was great to read that you enjoyed staying in room 115 and that it met with your expectations being the largest on that floor. I was a little disappointed that you...

St. Annes-on-Sea, United Kingdom
Reviewed 2 weeks ago via mobile

Attended a conference here with work and also took advantage of the accommodation available, stayed in one of the cosy rooms (room 114) the wifi didn't appear to work on the first floor but worked well near the bar and reception. NCP carpark £18 for 24hrs when paying online but if you collect a ticket to pay cash the hotel...

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Helpful?
1Thank zoeliana
Chris H, General Manager at St James Hotel, responded to this review

Dear Zoeliana Thank you for taking the time to post your review relating to your recent stay with us, your feedback is most important to us. It was great to read that you enjoyed staying in one our "cosy rooms" on the first floor. I am sorry that you experienced problems with the wifi on this floor. I will of...

Reviewed 2 weeks ago via mobile

Firstly I'd like to say this hotel looks stunning from the outside and the interior of the reception and bar area is lovely however, this is where it ends. I stayed in the Park Plaza the week before and decided to change due to noise mainly. I wish I hadn't. Upon arrival, there was nobody on reception so I walked...

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Helpful?
Thank Beardboi
Chris H, General Manager at St James Hotel, responded to this review

Dear guest Thank you for taking the time to review your recent stay with us here at the St James Hotel, your feedback is very much appreciated. I am of course extremely frustrated to read of the issues you have noted with regards to your stay at the hotel. Firstly, I would like to offer you my sincere apologies for...

Skegness, United Kingdom
Reviewed 3 weeks ago

Everything about this hotel is really good, with the exception of the heating in our bedroom and bathroom. The hotel has really good decor and provides a first class service and 1st class breakfast. The location is great and really central to the city centre and tourist centre; NPC car park is next door, however, we travelled by train with...

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Helpful?
Thank Sarah H
Chris H, General Manager at St James Hotel, responded to this review

Dear Sarah Thank you for taking the time to review your recent stay with us, your feedback is very much appreciated. It was great to read that you enjoyed your stay with us, especially noting the hotels decor, first class service and first class breakfast. I will of course pass your comments on to the rest of my team. I...

Greater Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

What a fantastic hotel. So happy with our stay. We parked in the multi story car park of a discounted rate of £11 for 24 hours. Upon check in the reception area is very modern & clean. We stayed in the penthouse suite which was amazing! Piano & amazing views of the castle. The hotel is situated 2 minutes walk...

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Helpful?
Thank Kirstmreeder
Chris H, Manager at St James Hotel, responded to this review

Dear Kirstmreeder Thank you for such a great review. It is wonderful to read you enjoyed the hotel on New Years eve and our penthouse which is the best room in the city. It is also great to read you enjoyed our breakfast which the team are delighted to read. Warm regards

Reviewed 3 weeks ago via mobile

Hotel is a great place to stay in Nottingham - is good value and literally in the city centre. Bar is open until late and serves some nice spirits and drinks. Front desk are always friendly and accommodating. I would love to mark a five star, but the rooms can be hit and miss. Overall the upgrades to the hitel...

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Thank RTB-name
Chris H, Manager at St James Hotel, responded to this review

Dear RTB-name Many thanks for such a positive review. I and the team are glad to hear such great reviews, especially from our regular guests. We look forward to welcoming you back to St James Hotel soon. Kindest regards

Reviewed 3 weeks ago via mobile

My friend chose St James' hotel for an overnight stay/girls night out in Nottingham. The hotel is situated right in the city centre with plenty of shops and bars a short walk away. There is a multistory carpark next to the hotel and the hotel gives discount if you show them your ticket. The hotel staff were really welcoming and...

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Helpful?
Thank Sairz26
Chris H, Manager at St James Hotel, responded to this review

Dear Sairz26 Thank you for taking the time to review your recent stay with us, we greatly appreciate and value your positive feedback. We were delighted to read you found our dedicated team helpful and thank you for your comments regarding our décor, we will share your review with our management team. Thank you again for your lovely review we...

Leicester, United Kingdom
Reviewed 4 weeks ago via mobile

I was looking for somewhere last minute to stay after a rugby match in the evening and I booked last minute. I stayed in a crash pad and it was fantastic value for money- the room was compact but had all the features you would expect from a boutique hotel at a great price. The weather was freezing after snowfall...

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Helpful?
Thank Andrea P
Chris H, Manager at St James Hotel, responded to this review

Dear Andrea P Thank you for taking the time to review your recent stay with us, we greatly appreciate and value your positive feedback. We were delighted to read you found our crash pads to your liking and the price and location were ideal for you. Thank you again for your lovely review we are thrilled you enjoyed your stay...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in a quiet area of Nottingham city centre adjacent to Nottingham Castle, the St James Hotel is just a 10 minute walk from Nottingham train station and within a short drive of the M1 making the hotel a perfect choice for business and leisure travellers.Guest facilities include complimentary WIFI and onsite parking. Additional parking is available in the adjacent NCP car park. We operate a non smoking hotel policy. ... more   less 

Additional Information about St James Hotel

Address: 1 Rutland Street, Nottingham NG1 6FL, England (Formerly Rutland Square Hotel)
Region: United Kingdom > England > Nottinghamshire > Nottingham
Price Range: £58 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St James Hotel 4*
Number of rooms: 87
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Also Known As:
Rutland Square Nottingham
Hotel Rutland Square
Hotel Style:
#8 Luxury Hotel in Nottingham
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Questions & Answers

Here's what travellers have asked, with answers from St James Hotel staff and other travellers.
13 questions
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Bath, United Kingdom
over a year ago
Liverpool, United Kingdom
Ipswich, United Kingdom
Dudley, United Kingdom

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Questions? Get answers from St James Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 416 was very peaceful :)”
 of 5 bubbles louiseh963, 23 Feb 2017 | Read review
“Sixth floor was quiet - can't comment on the others.”
 of 5 bubbles oliderby, 20 Jan 2017 | Read review
“Just be aware that some rooms are very small & inquire about the room size.”
 of 5 bubbles Katof9tails, 17 Dec 2016 | Read review
“Avoid room 105, or ones near the lifts.”
 of 5 bubbles ThinBoxking, 13 Dec 2016 | Read review
“2 Lifts. Pick the one the left, much faster.”
 of 5 bubbles tranbytrien, 12 Dec 2016 | Read review
5 of 5