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Crowne Plaza Hotel Reading

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#10 of 32 Hotels in Reading
Certificate of Excellence
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Crowne Plaza Hotel Reading
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952 Reviews from our TripAdvisor Community

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Holbeach, United Kingdom
Reviewed yesterday NEW

Stayed at this lovely hotel for 2 nights attending a family wedding. On arrival we was given a warm welcome, room was clean and has all the amenities you need , tea coffee, hairdryer, toletries, bathrobe , even a iron and iron board. Restaurant and bar service was very good, although the menu for us could do with more selections...

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Thank Donna G
Isle of Portland, United Kingdom
Reviewed 1 week ago NEW

On first impressions this hotel looks massive. Checkin was very efficient and had everything ready. The room I was in was lovely and spacious, the best was really comfortable and had everything you need include a free to use Nespresso machine which was a great touch. My room also had a balcony with a view of the Thames. I ate...

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Thank J0rdanDay
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear JordanDay, thank you for sharing your feedback with us. We are very sorry to hear that you did not enjoy your experience overall and that you felt that our value is not as good as you expected. I will look into the highlighted issues to improve our services and I hope that you will have a better stay upon...

Reviewed 1 week ago via mobile

We stayed here for two nights as part of a red letter day package - booking it was a mission and we wondered if we had made a mistake but the hotel was lovely, good facilities, nice room and secure parking . I have to say the breakfast was lovely - but the highlight was watching Winston at work ,...

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Thank nikki s
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Nikki, thank you for sharing your feedback with us. We are delighted to hear that your experience have met your expectations and your stay has been a memorable one. I can assure you that your comments will be passed to all departments and especially to Winston that, i'm sure, will be very happy. We will be looking forward to...

Reviewed 1 week ago via mobile

Very nice hotel situated on the banks of the Thames. Ten minute walk from the shops of reading. Nice spacious and comfortable rooms. The spa facilities were excellent with s good sized pool, jacuzzi, steam room , sauna and gym !

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Thank Mick H
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Mick, thank you very much for your kind comments. We are glad to hear that your stay at our Hotel has met your expectations and we will be looking forward to welcoming you back soon. Best Regards,

Cambridge, United Kingdom
Reviewed 1 week ago

We stayed for a long weekend. Used the hotel as a base for travelling around. Good location. backs on to river thames. You can have food in the backyard facing the river. River cruises are on the doorstep. Comfortable lounge and room. Very good swimming pool and jacuzzi and sauna rooms. Also has gym. Restaurant is average. very limited choice...

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Thank VRB17
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear VRB17, Thanks for sharing your feedback with us. We are sorry to hear that some details of your stay have not been as good as expected. Your comments will be passed to the relevant department with the aim to improve our services in the future. Please accept my apologies for any inconvenience experienced. Best Regards,

Hayward, California
Reviewed 1 week ago via mobile

The Crowne Plaza is within walking distance of train station, near Thames and plenty of places to eat, though not in best area . Rooms are large with excellent showers and beds, and bathrobes. Ask for breakfast voucher to save if not included. Website is not very detailed, and some staff not well clued in.

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Thank Nino L
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Nino, thanks for sharing your feedback with us. I'm pleased to hear that you overall enjoyed your stay and I will pass your comments to the relevant department. I noticed that you might have encountered some minor issues and I would be interested to know more about those. Please feel free to contact me directly should you wish to...

Reviewed 1 week ago via mobile

We stopped off in Reading for a night on our way through to Henley up Thames. The Hotel staff were very helpful and welcoming. We didn't stay for dinner as we walked into Reading itself, not to be revisited in a hurry ! Breakfast was delicious and gluten free toast was available. The restaurant itself had lovely views of the...

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Thank Chrissy S
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Chrissy, thank you very much for your kind comments. We are very pleased to hear that you enjoyed your stay in our Hotel and we will do our best to deliver the same in the future. Should you return to this area we will be honored to be your Hotel of choice. Best Regards

Kingswinford, United Kingdom
Reviewed 2 weeks ago via mobile

If your looking to visit the Thames Valley region the Crowne Plaza Reading (Caversham) is an ideal spot to locate yourself for a spot of touring. Ensure you join IHG and book direct to enjoy the full benefits of the hotel, Spa, Cub Lounge, discounted rooms, Club reward points.... Rooms are comfortable if a little on the small size, Feature...

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Thank j0hnhill
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear J0hnhill, thank you very much for your kind feedback. We are very pleased to hear that our Hotel will be the place of choice for your future stays in Reading. We will obviously do our best to make sure that our standards will remain the same if not improving, mostly on the painting side. We will be looking forward...

Bristol
Reviewed 2 weeks ago

Our second stay and the same excellent consistent service. Staff were very good and welcoming. There's two floors and two lifts but the views from some of the rooms face inwards and therefore have no great view. This disappointing really considering the Thames is adjacent, so some rooms must have lovely views. The bar and breakfast arrangements are typical of...

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Thank ChiefRN
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear ChiefRN, thank you very much for sharing your feedback with us. We are very pleased that you enjoyed your stay at our Hotel. We understand that some of our rooms unfortunately do not face the river. For your knowledge, should you wish to stay with us again, we now have a specific room type that you can book so...

Caversham, United Kingdom
Reviewed 2 weeks ago

I'm local but I visit the Crown Plaza regularly for food / drink / relax after work. I like it because the staff are always warm, welcoming and very helpful. This gives the hotel a lovely relaxed atmosphere. The location is perfect - right next to Caversham Bridge on the River Thames and central to all amenities.

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Thank delj0nes
Operations C, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear delj0nes, thanks fro sharing your kind comments with us. We are very pleased to know that our Hotel is your place of preference for your social outgoings and we will do our best to keep it that. We will be looking forward to welcoming you back again soon. Best Regards

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Avenue, Reading RG1 8BD, England (Formerly Holiday Inn)
Region: United Kingdom > England > Berkshire > Reading
Price Range: £67 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Reading
#8 Business Hotel in Reading
#8 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Reading staff and other travellers.
12 questions
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Wendover, United Kingdom
2 months ago
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2 months ago
Leicester, United Kingdom
9 months ago

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Questions? Get answers from Crowne Plaza Hotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a river view”
J0rdanDay, 17 Apr 2017 | Read review
“overlooking the Thames”
ChiefRN, 9 Apr 2017 | Read review
“Rooms overlooking the river would be quieter.”
MarieP818, 26 Mar 2017 | Read review
“Try to book river facing rooms”
110namitad, 21 Mar 2017 | Read review
“Room 216, 214, 2112. All had balcony facing the river, great rooms.”
joanm490, 17 Mar 2017 | Read review
5 of 5