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Crowne Plaza Hotel Reading

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#10 of 32 Hotels in Reading
Certificate of Excellence
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Crowne Plaza Hotel Reading
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924 Reviews from our TripAdvisor Community

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Showing 915: English reviews
UK
Reviewed 29 June 2014

Stayed here for one night on a visit to see our granddaughter. An efficient hotel with friendly and helpful staff. Rooms let down by having a bathroom which felt a bit like the black hole of Calcutta due to its poor lighting. They really do need to improve the lighting in the bathrooms as it is nearly impossible for a...

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Helpful?
Thank Wanderer065
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Wanderer065 Thanks for your review about your recent stay; we are pleased to be recognised as an efficient hotel with friendly and helpful staff. Thanks for bringing your concerns relating to the poor lighting in the bathroom, I have taken this matter up with my Maintenance Team and conveyed them your comments, certainly your comments are very constructive and...

Reading, England, United Kingdom
Reviewed 25 June 2014

I visited with 4 friends to celebrate a couple of birthdays. We were impressed with the facilities and the service that we received today. For £49 we had full access to all spa facilities (great pool - could get a proper swim), had a glass of bubbly on arrival, a lovely sandwich lunch on the sun terrace looking out onto...

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Helpful?
Thank Liz A
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Liz A I would like to thank you for your positive review and like to acknowledge that the Spa team at the Revive leisure club are privileged to read your lovely comments. I am really pleased to see that you were impressed with the facilities and the service that you received at the Crowne Plaza Reading. Our Spa is...

London, United Kingdom
Reviewed 23 June 2014

A two night stay for Royal Ascot weekend. Hotel chosen for ease of access to station.Seamless check in and secure car parking (free) and very pleasant and quiet suite overlooking a swan laden River Thames.Room had a corporate ambience but no bad thing as no surprises and few signs of heavy use. Minor issues dealt with instantly by slick front...

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Helpful?
Thank Vane T
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Vane T Thanks for your positive review about your recent stay, I am really pleased to see that the check in was seamless, you liked our wide choice breakfast and most importantly the minor issues were dealt with instantly. Thanks for bringing your concerns regarding the slow dinner service to our attention, I have taken this matter up with...

Bruchsal, Germany
Reviewed 20 June 2014

Very much recommended for Reading, especially for meetings. The room was quite nice, spacious and well appointed; no complaints. Bed and linens were quite comfortable. The service from the events staff was exceptional, and elsewhere in the hotel was good, if a bit unattentive at times. The facilities are first rate and the location directly on the Thames is very...

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Helpful?
Thank ExilAmi
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest We want to thank you for your business and for choosing the Crowne Plaza Reading as your preferred Hotel-especially for Meetings! We are really pleased to see that the service from the events staff was exceptional, and elsewhere in the Hotel was good. I learn from your comments the lack of consistency observed due to the staff being...

Cambridge, United Kingdom
Reviewed 17 June 2014

I stayed in this Hotel for 1 night with my Husband and could not fault our stay. We chose this Hotel due to the location and free parking. We were not disappointed! The car park is secure and right next to the Hotel-You are given a code to get out. The room was clean and adequate. The shower was powerful...

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Helpful?
1Thank HollyP186225
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear HollyP186225 “We want to thank you for your business and for choosing the Crowne Plaza Reading as your preferred Hotel”, The Staff will certainly be delighted to read your comments and glad to see that you will definitely stay again. As rightly mentioned by you, that our reception staff are very proactive and ensure that all the ongoing activities...

North Yorkshire
Reviewed 14 June 2014

Stayed one night with my husband. Room over looked the Thames with the most beautiful view. Had a light lunch which was good. Room was very comfy and all the staff we encountered were very friendly. Would stay again and definitely recommend.

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Helpful?
Thank redharvey64_10
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear redharvey64_10 I would like to thank you for your positive review and would like to acknowledge that the team here are privileged to read your nice comments. I am really pleased to see that you had a lovely stay and that you recommend the Crowne Plaza Reading. Looking forward to seeing you again in the near future! Ashish Jha...

Fareham, England, United Kingdom
Reviewed 13 June 2014

Stayed here with friends to celebrate a wedding anniversary and overall had a very good stay. Had a Balcony Suite with excellent views of the Thames and the room was very comfortable and spacious. Great access directly onto the riverbank for long walks in both directions along the Thames, and into Reading if you fancy some shopping. The FOH staff...

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Helpful?
Thank Andrew S
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Andrew S Thanks for your review about your recent stay, I am really pleased to see that Front of House Staff members were welcoming and that overall, you had a very good stay. Thanks for bringing your concerns to our attention, I have taken this matter up with my Food and Beverage Team and conveyed them your comments, certainly...

Richmond, Virginia
Reviewed 12 June 2014

I stayed at this hotel recently for 2.5 days, and had a very nice stay overall. The hotel is virtually on the Thames, and I was lucky to get a room facing the river. Seeing the flowing river and the huge number of swans and geese was very relaxing. I had a problem one day with my card keys not...

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Helpful?
Thank ravi4travel
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear ravi4travel Thanks for your review about your recent stay. Providing excellent customer service is one of the things we pride ourselves on and I am really pleased to see that Farrukh and Gareth made your stay worthwhile. I would like to extend my sincere apologies for any tiresomeness caused due to the faulty key card system; this issue is...

Bradford, United Kingdom
Reviewed 4 June 2014

Enjoyed my stay here, reception staff very welcoming. Very comfortable beds and rooms were well appointed. Nice terrace leading to the river bank, food was good, parking easy as own secure car park. I was here on business and am happy to recommend this as a venue for business meetings.

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Helpful?
Thank BradfordLadyM
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Guest We would like to thank you for your positive review and recommending us as a venue for business meetings. I am pleased to hear that the reception staff members were very welcoming, the food was good and rooms were well appointed, the team here are privileged to read your kind comments! We look forward to welcoming to back...

Brighton, England, United Kingdom
Reviewed 29 May 2014

I always look forward to returning to this hotel due to its unique setting by the river. Warm freindly welcome by the team on reception. The hotel is always very well maintained. Great room with a balcony so nice to sit out in the evening and watch the world go by, even on a rainy Saturday morning the river view...

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Helpful?
Thank Andy H
Ashish J, Manager at Crowne Plaza Hotel Reading, responded to this review

Dear Andy H We, at the Crowne Plaza Reading, thrive ourselves in creating memorable experiences for our Guest, and I conclude from your comments that you are an extremely Happy Guest, what matters most to us, is that you will come and stay with us-again and again! Thanks for recognising the efforts of the Team here, and we at the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This 4 star hotel in the heart of Reading on the banks of the River Thames provides a tranquil venue easily accessible from the M4, London Heathrow Airport and London Paddington Station. We offer 200 complimentary parking spaces on site. The local area offers the Oracle shopping centre and Vue Cinema, an array of restaurants, the Thames Valley Business Park, Green Park and Madjeski Football Stadium (home of Reading Football Club).As a guest at the Crowne Plaza Hotel in Reading you have full access to the Revive Health Club and Spa with indoor pool. The modern spa offers a wide selection of Elemis treatments. Bedrooms at the Crowne Plaza Reading are spacious with soft and earthy decor, seriously comfy beds with work desks and high speed internet access. Our Acqua Restaurant serves modern British cuisine sourced from local suppliers. You can also enjoy a lighter or healthier meal in the lobby bar or terrace overlooking the River Thames. 24HR Room Service is also available for those guests arriving late or departing early The Caversham Business Suite is a self contained Meeting Centre for conferences and private dining. All rooms offer natural daylight and a private terrace overlooking the River Thames. The Crowne Plaza Hotel Reading is an ideal wedding venue licensed for Civil Ceremonies and can cater for banqueting or private parties in Reading for up to 180 people. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: Caversham Bridge Richfield Avenue, Reading RG1 8BD, England (Formerly Holiday Inn)
Region: United Kingdom > England > Berkshire > Reading
Price Range: £67 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Reading 4*
Number of rooms: 113
Reservation Options:
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Also Known As:
Crowne Plaza Reading
Reading Crowne Plaza
Hotel Style:
#7 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Reading staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one elsewhere!”
 of 5 bubbles colinp417, 21 Feb 2017 | Read review
“Try to get the Thames river side”
 of 5 bubbles 759vanessak, 18 Jan 2017 | Read review
“Request riverside view”
 of 5 bubbles ANTHONYG788, 5 Jan 2017 | Read review
“Room 212 Great View Balcony so maybe not great for children.”
 of 5 bubbles Celestinz, 13 Dec 2016 | Read review
“In the morning the geese can wake you up so make sure to close the window before going to sleep!”
  • Great idea!!!
  • Upgraded room from my PREVIOUS visit. Not a standard room i got in October.
 of 5 bubbles 246mayg, 12 Dec 2016 | Read review
5 of 5