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Ibis Reading Centre

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Traveller (162)
Room & Suite (68)
Dining (13)

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About

#13 of 34 hotels in Reading
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Ibis Reading Centre is 2 min from the train station and the pubs of Friar Street, and 30 min by train from London Paddington. Heathrow airport is accessible in 30 min via the M4 and Gatwick in 70 min by train. 10 min from Madejski Stadium and Green Park, 20 min from Legoland, the hotel has 182 rooms with air cooling. It also features a bar serving snacks 24 hours and wireless Internet access for guests on business stays. Public undercover parking close by at discounted rates for hotel guests.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Laundry service
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Newspaper
Non-smoking hotel
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Hair dryer
Seating area
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Spanish, Hindi and 4 more
1,378Review18Q+A100Room tips

Reviews
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Gabby wrote a review 19 Apr
Stockholm, Sweden10 contributions2 helpful votes
Excellent stay. Clean room. Often stay here as it is very central and close to the station. Very friendly staff - particularly the man who checked me in on the evening of 17/4 (didn’t catch his name) and Mark who made me a pizza. Definitely recommend this hotel.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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pompeywendy wrote a review Jun 2023
Gosport, United Kingdom18 contributions16 helpful votes
Hotel's Favourite
Great Location right near the train station and the shops. Stayed one night the receptionist let us leave our baggage on both days which was really useful as we could travel j to Goring early and leave 🎒 rucksacks in a safe secure room.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rosie C wrote a review 15 Apr
1 contribution
We’re so happy they have Czech Budweiser and not the other one!!!!!! And jaeger. They have paper straws great for environment. Pizza is so yummy yummy yummy. Marta is the best receptionist ever please give her a raise<3 BETTER THAN NOVOTEL!!!!!
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Valise wrote a review 13 Apr
74 contributions21 helpful votes
We had booked a "sweet dreams" room with allegedly a better bed and free drinks; that was not what we or anyone else who booked these rooms received. It was a tiny, back room, dark, dingy, with a tiny window over which was a sheer curtain attached to the window frame by velcro! The bathroom is a pod, a unit inside the room that floods and smells like a sewer and we could hear everyone flushing all night (the plumbing is inadequate for the number of rooms)! The Tv was off schedule. The staff had some inadequate members and some who did try.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paul Smith wrote a review Mar 2024
Hounslow, United Kingdom125 contributions50 helpful votes
This hotel is just a 5/6 minute walk from Reading Central Railway Station, and a perfect location for exploring the wider area. Despite me arriving a couple of hours early, I was delighted to have been able to check in to my room by a very helpful member of staff; something that was greatly appreciated! I had requested a low floor, due to me having a problem with heights, and this was duly noted and a room allocated on the first floor. My room was spotless and the walk in shower a blessing as I have an awkward leg that makes a bath difficult to get in and out of. The bed was so very comfortable and allowed me a great two nights sleep, without interruption. Tea and coffee making facilities and a decent work desk made the room feel very liveable. Breakfast was a buffet affair and offered a range of options for hot and cold food alike. Hot drinks were available via a machine and there are jugs of apple and orange juice too. All in all, worthy of the money. There is no other restaurant food at this hotel, although freshly made pizzas 🍕 can be ordered for £9.95 for a 12”, made by the hotel staff. With there being enough eating places in the local area, you won’t starve that’s for sure. Staff are particularly friendly and helpful, especially team members Marta and Gema, who each have great customer service skills, and allowed me to try my few words of Romanian and Spanish respectively. Mulțumesc Marta. Muchos gracias Gema. I would not hesitate to recommend this hotel to anyone, and will return whenever I’m back in Reading overnight or longer.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: Other than breakfast, there is no other food choices, aside from freshly baked pizza 🍕.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tamas Racz, Guest Services / Front Office at Ibis Reading Centre
Responded 3 weeks ago
Dear Paul, Thank you for sharing your positive experience at ibis Reading Centre. We are delighted to hear that you found our location convenient, our staff excellent, and our beds very comfortable. We are pleased that we could accommodate your request for a low floor room and that you enjoyed the amenities provided in your spotless room. Your kind words about our breakfast buffet and friendly staff, especially Marta and Gema, are truly appreciated. At ibis Reading Centre, we strive to provide a comfortable stay for all our guests, and we are glad to hear that you would recommend us. We look forward to welcoming you back whenever you are in Reading. Warm regards, Tamas Racz, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul K wrote a review Mar 2024
1 contribution
Having to stay here quite regularly and frankly it’s a bit of a dump. The bedrooms might appear clean but NOTHING works properly. Must have had 9 rooms during my stays and I’m yet to get a working TV. No channels, Just BBC1, or everything but BBC1. Last week the bed was made with torn sheets. Another room had broken plumbing. Rooms smell odd because everyone is Uber Eating and there’s little or no air circulation. “Modernised” rooms have no cupboards or shelves to store pants and socks etc . So , if you don’t want to have your smalls on display expect to live out of your suitcase. The breakfast room is more like a railway station waiting room cafeteria and is very plain. They have the usual things you’d expect to see in a 3 star hotel buffet but quality seems poor
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Check things work in your room before unpacking most rooms seem to have faulty TVs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Koczur, General Manager at Ibis Reading Centre
Responded 3 weeks ago
Dear Paul , We sincerely apologize for the inconveniences you experienced during your stays at our hotel. Rest assured, we have taken note of your feedback regarding the maintenance issues in the rooms. We understand the importance of a comfortable stay and will address these matters promptly. Regarding the breakfast room, we appreciate your comments and will strive to enhance the quality of the offerings. Your feedback is valuable to us, and we thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Ibis Reading Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacqueline B wrote a review Mar 2024
5 contributions4 helpful votes
+1
Exellent service. Basic hote rooms but all you need.lSpotless with very friendly staff nothing too much trouble. Breakfast had amazing healthy choice and beautiful breads. Worth staying for breakfast alone. Rooms servic d every day if required
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Book you won't be disappointed. Very central location. Very clean with very friendly staff....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andras Koczur, General Manager at Ibis Reading Centre
Responded 3 weeks ago
Dear Jaqueline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tamas Racz Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rikki T wrote a review Mar 2024
2 contributions2 helpful votes
Terrible customer service, they wouldn’t serve me a pizza without cheese even though I’m intolerant to cheese. The reason being “in case I take a photo of it and put it on social media”. When I challenged it saying I had done this many times in many places with no issues she said it was “illegal” to make it for me. Not what you want after a long day in work and you just wanted something to eat. Luckily Dominos were happy to help.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Avoid. Way better choices.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tamas Racz, Guest Services / Front Office at Ibis Reading Centre
Responded 3 weeks ago
ear Rikki T, We are truly sorry to hear about your disappointing experience at our hotel. Providing exceptional service is our top priority, and we apologize for falling short in this instance. We appreciate your feedback and will address this with our team to ensure such situations do not recur. Thank you for bringing this to our attention and we hope you will give us another opportunity to serve you better in the future. Warm regards, Tamas Racz Front Office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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phil c wrote a review Feb 2024
Birmingham, United Kingdom56 contributions37 helpful votes
I stay at this Ibis regularly as it is convenient for the station and Railair to Heathrow. I began to experience surly and downright rude service from one particular member of staff on my last visit. Tonight I arrived tired at 9.00 pm just wanting to get my room and sleep. The same woman assigned me a room without any smile. The room was occupied. I returned all the way down from the eighth floor to sort it out. No apology. A new room was given me "on the first floor" It was on the second and the key card would not operate. Again, back to the desk. No apology. Third time lucky...at last a room. Totally unacceptable
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Date of stay: March 2023Trip type: Travelled solo
Room Tip: Yes. Avoid the Ibis, Reading
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tamas Racz, Guest Services / Front Office at Ibis Reading Centre
Responded 3 weeks ago
Dear Phil, We are truly sorry to hear about the unpleasant experience you had during your recent stay at our Ibis Reading Centre. Providing exceptional service to our guests is our top priority, and we apologize for falling short in this instance. Your feedback regarding the service you received has been noted, and we will address this with our team to ensure such incidents do not occur in the future. We appreciate you bringing this matter to our attention. Please be assured that we take your comments seriously and will work diligently to improve. We hope you will give us another opportunity to host you and demonstrate the high standard of service we are known for. Warm regards, Tamas Racz, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CornishEm wrote a review Feb 2024
Exeter, United Kingdom73 contributions17 helpful votes
The hotel is close to the train station and also the shops and restaurants. My room was clean and perfect for an overnight stay. The shower wasn't overly hot (but it was powerful), but it was just about warm enough. The staff were friendly when I checked in and out and I was able to keep my case at reception after checking out while I explored the town. There was a good choice of gluten free cereals at breakfast and a range of teas, both of which gave it a thumbs up from me.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tamas Racz, Guest Services / Front Office at Ibis Reading Centre
Responded 3 weeks ago
Dear CornishEm, Thank you for your positive review. We are delighted to hear that you found our hotel convenient for your overnight stay and that you appreciated the cleanliness of your room. We are glad you enjoyed the gluten-free cereals and the variety of teas available during breakfast. At ibis Reading Centre, we aim to provide a comfortable and pleasant stay for all our guests. Your kind words about our friendly staff are truly appreciated. We hope to welcome you back soon. Warm regards, Tamas Racz, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£44 - £77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis reading centre hotel reading
LOCATION
United KingdomEnglandBerkshireReading
NUMBER OF ROOMS
182
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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IBIS READING CENTRE - Updated 2024 Prices & Reviews

Frequently Asked Questions about Ibis Reading Centre
Which popular attractions are close to Ibis Reading Centre?
Nearby attractions include TimeTrap Escape Rooms (0.07 miles), Escape Reading (0.9 miles), and Escape Hunt Reading (0.2 miles).
What are some of the property amenities at Ibis Reading Centre?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Ibis Reading Centre?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ibis Reading Centre?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Ibis Reading Centre?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Ibis Reading Centre?
Conveniently located restaurants include Buenasado Argentine Steakhouse - Reading, Miller And Carter, and Coconut Bar & Kitchen.
Is Ibis Reading Centre located near the city centre?
Yes, it is 0.5 miles away from the centre of Reading.
Which languages are spoken by the staff at Ibis Reading Centre?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Hindi, Polish, and Hungarian.
Are there any historical sites close to Ibis Reading Centre?
Many travellers enjoy visiting Mapledurham House (3.5 miles), Reading IDR (0.9 miles), and Greyfriars Church (0.2 miles).
Is Ibis Reading Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.