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BEST WESTERN PLUS Aston Hall Hotel

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567 Reviews from our TripAdvisor Community

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Showing 557: English reviews
Doncaster, United Kingdom
Reviewed 5 days ago NEW

We (6 of us) went for Christmas Sunday Lunch on 18/12/2016.  We were booked in for 13:30. at 14:00 i went to ask if we had been forgotten about to be told no.  At 14:15  we were approached to be asked to check our orders - which were wrong although had been sent in weeks prior to the day. We...

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Helpful?
Thank jannimalli
Management response:

Hi jannimalli Thank you for leaving your review May l take this opportunity to apologise for the poor service that you received when you were here on 18th Dec. Would it be at all possible to give me a call on 0114 2872309 to discuss this in person please. I look forward to hearing from you soon Kind regards Dave...

Chester, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed for one night on business, the receptionist was excellent and even showed me a short cut to the room (104, ground floor at the rear). Rear car parking is available close to the room and the rear access doors of the hotel. The room looked to have been recently re-furbished and had lots of power points - including next...

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Helpful?
Thank Mick W
Management response:

Hi Mick W Thank you for your honest review I will take your comments and address them with Evening Restaurant team so that we can improve all guests experiences so that they match the standard that we have throughout the Hotel. I do not expect any difference in a party size whether its a lone diner or a party of...

Kingston upon Hull, England, United Kingdom
Reviewed 1 week ago

Stayed in October 2016 to attend friends party. Booked room in good time but we're put n the Annex (looked like an old Pump house or the like). Whilst beautifully fitted the room allocated (Napier) was the Tiniest we have EVER stayed in! Complained to the receptionist but wasn't a bit empathic..just said it was a lovely room & was...

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Helpful?
Thank Ros F
Management response:

Hi Ros F Thank you for leaving your review I am sorry that you found that Napier was the Tiniest room that you have ever stayed in, it is classed as a small Double but after your comments we will change the room stock and re-advertise it accordingly. Thank you again for bringing this to our attention Kind regards Dave...

Sheffield, UK
Reviewed 1 week ago

Wonderful venue! The staff were fabulous throughout the run up and on the night of the party. Plenty of staff on the bar so minimal waiting times for the guests (we were in the Lagonda Suite). All of our guests said what a wonderful time they had. I can't thank you enough Aston Hall for making my husband's birthday party...

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Helpful?
Thank MarkandElaine
Management response:

Hi MarkandElaine Many Thanks for your great review and more importantly, i am so pleased that Mark had a superb night celebrating his Big ?? birthday with all his family and friends ! Here's to his next one ( when you both recover !!) Looking forward to seeing all back here soon Regards Dave R General Manager

Sheffield, United Kingdom
Reviewed 2 weeks ago

Went to a Christmas dinner dance on 16th December. 100's of people packed in to a room more like a 50's school dining Hall - lot's of long tables in rows. Dinner service due for 7.30pm. It was 8pm when our table got served. It was another hour,9pm before main course and a further 3/4 hour before desert. Coffe was...

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1Thank irene D
highwycombe
Reviewed 2 weeks ago

Arrived late afternoon to a friendly reception. Quick booking in, but as we had booked a twin room and were given a double, we quickly returned to reception. As it was quiet, we were upgraded to a suite with a queen sized sofa bed, but while the room was prepared we were offered a complimentary bar drink. This room was...

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Helpful?
Thank carolineHighwycombe
Management response:

Hi carolineHighwycombe Thank you for your review and kind words It pleases me that you were well looked after while we changed your room around and you both managed a good night sleep and left on a full tummy after your breakfast !! We hope to see you again soon when you are visiting your family Kind regards Dave R...

Sheffield, United Kingdom
Reviewed 2 weeks ago via mobile

On arrival people kept waiting not told location of cloakroom No table plan it was like a rugby scrum to locate tables. Short of staff,waiting time between courses. Music during meal loud until a member of staff changed to more appropriate music.Long Waite for tea coffee did not arrive until requested Bar top needed wiping Sea Bass would have been...

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1Thank kennethhill2015
Sheffield, England, United Kingdom
Reviewed 2 weeks ago

We booked into the hotel for a friends wedding we were travelling as two adults and two children. On arrival the reception was warm and welcoming we couldn't book into our room until 3pm. The room was lovely super king size bed and two put up beds for the children which we're good beds the room was quiet, warm and...

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Helpful?
Thank Rachel G
Management response:

Hi Rachel G I am very pleased to hear that you all, as a family, had a great time in the Hotel and at the Wedding. Even though you do not attend Weddings every week, we would love to see you all back at any other occasion that you may have to attend Look forward to seeing you again soon...

Sheffield, United Kingdom
Reviewed 2 weeks ago

On arrival we served our own mulled wine as no waiter was around and the canapés which should have been served on arrival were not served until seated at the table. The room was cold , no atmosphere, brightly lit with no decorations. There was no music until we looked down on the floor and there was a portable CD...

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Helpful?
1Thank Jansi_12
Management response:

Hi Jansi_12 Thank you for taking your time to leave your review I am very sorry that we did not live up to your expectations but if you can contact me at the Hotel we can discuss your comments directly I look forward to hearing from you Kind regards Dave R General Manager

Bad Homburg, Germany
Reviewed 2 weeks ago

Travelling in the Sheffield area on business, this is a good hotel located closeby the M1. It is an old hall with nice rooms and a large parking in a quiet area. The bar area could be nicer, but it is ok for a beer and a meal while working in the evening. What is always like about best western...

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Helpful?
Thank dorisv407
Management response:

Hi dorisv407 Thank you for your kind words and l am very pleased too hear that you liked our beds that hopefully made you sleep a lot easier We look forward seeing you again soon Kind regards Dave R General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1772 and steeped in history, BEST WESTERN PLUS Aston Hall Hotel has been lovingly restored and updated with a cool, contemporary design which is high in style but has kept all the original features very much intact to become the luxury hotel in Sheffield. Surrounded by 55 acres of gardens and meadowland, the setting is stunning and makes a luxury, urban retreat.There are 52 super stylish bedrooms and suites, the ever popular Bamford Restaurant and the delectable Volante Bar and Lounge. Aston Hall is located outside Sheffield, only minutes from junction 31 of the M1 and right on the doorstep of the beautiful Peak District. BEST WESTERN PLUS Aston Hall facilities include a luxury house in the grounds containing six suites, which is available for exclusive use. There is also a ”State of the Art Gym” and various outdoor corporate activities can be pre booked for conferences. The hotel has several light airy meeting rooms and a banqueting suite, ideal for corporate customers looking for conference facilities in Sheffield and the beautiful interiors and picturesque grounds make it the perfect wedding venue for Sheffield, Rotherham and South Yorkshire. There is ample complimentary parking within the Aston Hall Hotel grounds. ... more   less 

Additional Information about BEST WESTERN PLUS Aston Hall Hotel

Address: Worksop Road | Aston, Sheffield S26 2EE, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range: £61 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Aston Hall Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Aston Sheffield
Sheffield Aston
Hotel Style:
#1 Business Hotel in Sheffield
#2 Family Hotel in Sheffield
#10 Romantic Hotel in Sheffield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Aston Hall Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Aston Hall Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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