We were lucky enough to stay at this beautiful hotel a few weeks ago and couldn’t have been more impressed. I found the hotel on Booking.com but phoned them to ask a couple of questions and ended up booking directly. The service we received from this point on was exceptional. Extremely friendly and helpful with a really personal touch. We chose this hotel as it offered free parking, breakfast and is in a perfect location for Bath. It’s an absolutely stunning building with so much character and charm. There is a lovely outdoor drinks patio and the team there can’t do enough for you. They helped with restaurant recommendations, breakfast was delicious and we saw the manager speaking with all guests to check all was well. So pleased we chose this over the nearby chains hotels. Couldn’t recommend highly enough. Thank you all very much xxx…
I cannot recommend Dukes enough. It's a truly beautiful hotel with a lovely sense of calm and a really personal feel - like staying in a grand house rather than a hotel. The staff were friendly, helpful and discreet - offering as much help and information as i needed while also giving me space. I stayed in the Grafton room which was up four flights of stairs. I arrived early and dropped off my case, and when i checked-in, it had been carried up to my room and was waiting for me. COVID measures were in place with staggered breakfast sittings planned on arrival and masks worn in communal areas. Breakfast was as good as they say - lots of options and absolutely delicious. I loved my stay at Dukes and felt totally relaxed there. I would definitely return again.
Stayed for one night with My Mum & sister excellent rooms lovely breakfast and the staff were so hopeful very clean surroundings Would recommend this B&B great location Will be returning again very soon
Stayed here for three nights, during the mini heatwave. This place not only exceeded expectation but the quality of service and customer care was without doubt some of the best we have experienced. All the staff were helpful and friendly, nothing was ever too much trouble. The breakfast choice was excellent and served with a smile. We loved the fact that it was a flat 5 minutes walk into the main town, but away from the main hustle and bustle. It was situated perfectly for visiting all the great places and a short stroll to the weir and canal walk. It seems this hotel has a lot of repeat clients and we can certainly understand why.
Even before we arrived we had great customer service, staff were super helpful providing recommendations for things to do in the area and restaurants to book and we were not disappointed. Additionally they let us know about local road closures to make sure we arrived easily too. When we arrived the staff were welcoming and accommodating to providing a parking permit before we were even due to check in. Every interaction we had with the team at Duke’s Bath was great and left us with a smile on our faces. We will always use the Duke’s Bath when coming back to Bath. Must also call out the wonderful breakfast service with a selection of delicious options.