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Francis Hotel Bath - MGallery by Sofitel

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#14 of 34 Hotels in Bath
Certificate of Excellence
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1 room 2 adults 0 children
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Francis Hotel Bath - MGallery by Sofitel
Francis Hotel Bath - MGallery by Sofitel
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2,051 Reviews from our TripAdvisor Community

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Showing 1,976: English reviews
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Taunton, United Kingdom
Reviewed yesterday NEW

Everything fine except the BBC TV picture was pixalleted. Put down to bad weather on the night in question. Even after reporting it was improved but still difficult to watch BBC. Other channels were fine. Surely a large hotel can improve this and not be dependent on the weather!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank eddie728
Blackpool, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I booked myself and my husband in for his birthday when we arrived we were greated at the door where a lovely gentleman came out helped us in with our luggage when we went up to the reception again really nice greating and very helpful asking us what our plans was while staying there and giving us leaflets with info...

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Helpful?
1Thank Tracy K
About Hotel's Favourite Review
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest It is great to see that you chose to stay with us on your birthday trip to Bath and even better to see that you have had such a good time. We look forward to welcoming you back on your return visit. Kind regards Mads Nielsen

London, United Kingdom
Reviewed 2 days ago NEWvia mobile

What a stunning location. Hotel staff friendly and helpful. Rooms beautiful looking out on the square. Just walking into reception you feel the history of the hotel flood over you. The plaques telling you who used to live in each house really does make you feel you are walking back in time. Close to all the attractions nothing is very...

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Helpful?
Thank Debra S
Surrey, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here with friends who had booked. Very comfortable hotel, managed to have the car parked in the carpark, reception staff excellent. Great position to explore Bath from. Bar stayed open till late. Breakfast was ok, overall very good if expensive, they seem to up the prices when the rugby is on, waited ages for our car to be manoeuvred...

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1Thank Denia1956
Wilts
Reviewed 4 days ago NEW

Whilst the place looks good and stylish, that cannot be said for the lunch service and food. Incorrect information given about gluten free food which could have been extremely unpleasant, long wait for first and main courses, and inedible food had to be returned. All in all a poor experience and we will not be returning.

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Thank fredpsyk
Birmingham, United Kingdom
Reviewed 4 days ago NEW

Great hotel with fantastic location. The staff at the hotel are extremely helpful. The best part about the hotel is the historic tea room. you will be blown away by the tea range and the quality of the cakes.

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1Thank abul k
Reviewed 6 days ago NEW

So, first I'm well aware that there's a balance to everything, and I would like to start with the positives. The staff were extremely friendly and helpful, and the location couldn't have been more perfect where it wasn't in the center of town so not too much noise, but still very close to everything you could possibly want to visit....

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Thank ShaunKilby
Weymouth, United Kingdom
Reviewed 6 days ago NEW

This very central hotel was quite good value. The wifi in the room worked well and the room was comfortable. There were though some things wrong that have left me feeling pretty dissatisfied. The room was not super clean- not dirty but grubby in the corners especially the bathroom. I mentioned this on check out. But the worst aspect of...

Review collected in partnership with Sofitel.com
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Thank southcoaster2015
Woodbridge, United Kingdom
Reviewed 1 week ago NEW

The hotel is stylish and our room was enormous, comfortable and peaceful. The staff were always helpful. It is so centrally placed. We ate in Brasserie Blanc one evening and the food was delicious. Can really recommend this place as so many of the BnB's are expensive and the rooms small by comparison.

Review collected in partnership with Accorhotels.com
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1Thank Sibs2013
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest I am delighted you enjoyed your stay at The Francis and hope to welcome you back on your next visit to Bath. Kind regards Mads Nielsen

London, United Kingdom
Reviewed 1 week ago via mobile

I booked this hotel for my boyfriend's birthday and it was such a delight. A very clean,and welcoming hotel. Reception and concierge very friendly at all times, but especially the young man in the bar (worked evening of 17th, and lunch of 18th Feb). He was very organised despite it being clearly busy, and interactive with us and the guests....

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Helpful?
1Thank Stefan F
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest It's great to see you have both enjoyed your boyfriend's celebratory treat to Bath and look forward to your next visit to The Francis. Kind regards Mads Nielsen

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Region: United Kingdom > England > Somerset > Bath
Price Range: £107 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#10 Luxury Hotel in Bath
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Questions & Answers

Here's what travellers have asked, with answers from Francis Hotel Bath - MGallery by Sofitel staff and other travellers.
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Questions? Get answers from Francis Hotel Bath - MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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