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Francis Hotel Bath - MGallery by Sofitel

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#14 of 34 Hotels in Bath
Certificate of Excellence
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1 room 2 adults 0 children
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Francis Hotel Bath - MGallery by Sofitel
Francis Hotel Bath - MGallery by Sofitel
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2,046 Reviews from our TripAdvisor Community

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Showing 1,971: English reviews
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Reviewed 2 days ago NEW

So, first I'm well aware that there's a balance to everything, and I would like to start with the positives. The staff were extremely friendly and helpful, and the location couldn't have been more perfect where it wasn't in the center of town so not too much noise, but still very close to everything you could possibly want to visit....

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Helpful?
Thank ShaunKilby
Blackpool, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

I booked myself and my husband in for his birthday when we arrived we were greated at the door where a lovely gentleman came out helped us in with our luggage when we went up to the reception again really nice greating and very helpful asking us what our plans was while staying there and giving us leaflets with info...

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Helpful?
Thank Tracy K
About Hotel's Favourite Review
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest It is great to see that you chose to stay with us on your birthday trip to Bath and even better to see that you have had such a good time. We look forward to welcoming you back on your return visit. Kind regards Mads Nielsen

Weymouth, United Kingdom
Reviewed 2 days ago NEW

This very central hotel was quite good value. The wifi in the room worked well and the room was comfortable. There were though some things wrong that have left me feeling pretty dissatisfied. The room was not super clean- not dirty but grubby in the corners especially the bathroom. I mentioned this on check out. But the worst aspect of...

Review collected in partnership with Sofitel.com
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Thank southcoaster2015
Woodbridge, United Kingdom
Reviewed 3 days ago NEW

The hotel is stylish and our room was enormous, comfortable and peaceful. The staff were always helpful. It is so centrally placed. We ate in Brasserie Blanc one evening and the food was delicious. Can really recommend this place as so many of the BnB's are expensive and the rooms small by comparison.

Review collected in partnership with Accorhotels.com
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Thank Sibs2013
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest I am delighted you enjoyed your stay at The Francis and hope to welcome you back on your next visit to Bath. Kind regards Mads Nielsen

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

I booked this hotel for my boyfriend's birthday and it was such a delight. A very clean,and welcoming hotel. Reception and concierge very friendly at all times, but especially the young man in the bar (worked evening of 17th, and lunch of 18th Feb). He was very organised despite it being clearly busy, and interactive with us and the guests....

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Thank Stefan F
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest It's great to see you have both enjoyed your boyfriend's celebratory treat to Bath and look forward to your next visit to The Francis. Kind regards Mads Nielsen

Traverse City, Michigan
Reviewed 5 days ago NEW

Beautiful old hotel with small park across the street. Walking distance to pubs, attractions, more pubs, shopping, more pubs and restaurants. Wonderful lobby and tea room, staff was exceptional. Breakfast a bit pricey but good.

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Thank ogfy
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest Thank you for your feedback. We do appreciate you taking the tme to send it in. Kind regards Mads Nielsen

Cannes
Reviewed 5 days ago NEW

Staff extremely nice and helpful. The hotel is beautifully decorated and extremely well situated. Exactly what we were looking for. I definitely recommend this hotel. The only "little" disappointment was the breakfast room. The layout of the buffet and the atmosphere was definitely not in accordance with the hotel itself. Saying that, I will be back"

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Thank Dede59Cannes
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest Thank you for your feedback; it is appreciated by all the team. Both positive and constructive feedback is always extremely helpful and we hope to see you on your next visit to Bath. Kind regards Mads Nielsen

Reviewed 5 days ago NEWvia mobile

Having stayed at this hotel before 3 years ago, we were excited to go back. Unfortunately there were a few things that have really gone downhill. Firstly the rooms are lovely and unique. We stayed in a superior room. Sadly the room was very dusty but it did not distract away from the quality of the room and views. Secondly...

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2Thank Jimmy273
Great Dunmow, Essex
Reviewed 1 week ago

Our impressions of this hotel were mixed. The staff were fantastic; from the concierge and check-in staff to the waiters, waitresses and bar staff. They were all very professional, helpful, cheerful and polite - amongst the best I've had the pleasure to meet anywhere. However, for a suposed four star hotel there were several things that let it down. The...

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1Thank Ted R
Evesham, United Kingdom
Reviewed 1 week ago via mobile

Stayed here Sunday to Tuesday for a romantic city break. Newly refurbished hotel in centre of Bath. Had a lovely 3rd floor room with a view of the green square outside. Car was parked for us £15 per night , but worth it as no hassle looking for parking. The room had great bed, clean smart bathroom with toiletries and...

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Thank theluckype0ple
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest I am delighted to see that you have had such a good time whilst staying at The Francis and we look forward to your return visit. Thank you very much for your review. Kind regards Mads Nielsen

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Region: United Kingdom > England > Somerset > Bath
Price Range: £107 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#10 Luxury Hotel in Bath
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Questions & Answers

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Questions? Get answers from Francis Hotel Bath - MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Location”
 of 5 bubbles ShaunKilby, 20 Feb 2017 | Read review
“3rd floor.”
 of 5 bubbles ogfy, 17 Feb 2017 | Read review
“Feature rooms are nice and spacious but at front of hotel which tend to be noiser”
 of 5 bubbles PEMCO007, 6 Feb 2017 | Read review
“Book car in”
 of 5 bubbles suneng3, 5 Feb 2017 | Read review
“2nd floor at the front”
 of 5 bubbles DavidandRos369, 2 Feb 2017 | Read review
5 of 5